Key Account Manager

Job Description

Summary Company : Abbott -EPD Department : ECB _ Leap Job Title : Key Account Manager (Pharmacy Chains) Grade : 15 Experience : 2-5 Years in Chain Pharmacies (Pharma or healthcare sector) Reports to : NAM – Modern Trade (EPD) Place in Organization The KAM reports to the NAM MT (EPD). He/She works in tandem with other functions viz. Sales, Finance, Legal, Supply Chain, Marketing & Brands. He/she would assist the NAM of MT in handling the account portfolio. He/she can also independently manage some smaller chains or alternatively verticals in big chains. Role & Responsibility KAM will be Point of Contact for all Assigned Account Category Buying team. He/She will be responsible for smooth Operational Execution with his/her accounts. He/She will also be responsible for Customer Management, Sales & Market Share Growth from his/her accounts. Key Responsibility  Point of Contact for all Assigned Account – Building Relationship through regular engagement  Customer Management – Improving Process, Understanding Accounts Need & their Expansion Plan.  Set-up & Execute Terms of Trade (ToT) & Joint Business Plan (JBP) with assigned account and drive monthly, quarterly, and annual business Plan.  Operational Execution – Getting Purchase Order, executing orders, collections on time.  Tracking & Analyzing – Fill-Rate Analysis & Intervention, Timely Settlement of Debit & Credit Notes.  Data Collection, Analysis & Reporting – Timely Data Collection (Monthly Forecast, Off-Take, Inventory & Category Share). Assist the NAM in analyzing Data to draw meaningful inferences. Tracking Expiry & Returns  Implementation of Strategic Initiatives in JBP Accounts – New Product Introduction (NPI) Right Product Assortment Planning Focus Brand Opportunity Assessment Brand Campaigns  Coordinates with Internal Team (Marketing, Supply Chain, Division team etc.) for ensuring networks are on time for promotions, stocks, events, driving offtakes, etc. Preferred Candidate  Understanding of Modern Trade (Pharmacy Chain Business).  Should be able to handle multiple Stakeholder.  Pharma Marketing & Sales experience will be preferred.  Candidate with High Business Acumen & Drive for Numbers  Data Crunching and drawing inference from It.  Role required to travel for 5-7 Days in a Month. Show more Show less