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0.0 - 2.0 years

0 Lacs

jaunpur, uttar pradesh, india

On-site

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking.

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1.0 - 6.0 years

3 - 15 Lacs

noida, uttar pradesh, india

On-site

We are looking for a Customer Service Representative to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues to enhance customer satisfaction. Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate and timely information to customers Resolve customer complaints and issues effectively Maintain customer records and document interactions Collaborate with other departments to improve customer service Identify and escalate priority issues to the appropriate team Skills and Qualifications 1-6 years of experience in customer service or related field Excellent verbal and written communication skills Proficiency in using customer service software and tools Strong problem-solving skills and ability to think critically Ability to work in a fast-paced environment and manage multiple tasks Basic knowledge of CRM systems and practices Strong interpersonal skills and a customer-oriented mindset

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1.0 - 6.0 years

3 - 15 Lacs

noida, uttar pradesh, india

On-site

We are looking for a Customer Service Representative to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues to enhance customer satisfaction. Responsibilities Handle customer inquiries via phone, email, and chat Provide accurate and timely information to customers Resolve customer complaints and issues effectively Maintain customer records and document interactions Collaborate with other departments to improve customer service Identify and escalate priority issues to the appropriate team Skills and Qualifications 1-6 years of experience in customer service or related field Excellent verbal and written communication skills Proficiency in using customer service software and tools Strong problem-solving skills and ability to think critically Ability to work in a fast-paced environment and manage multiple tasks Basic knowledge of CRM systems and practices Strong interpersonal skills and a customer-oriented mindset

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2.0 - 4.0 years

4 - 8 Lacs

noida, uttar pradesh, india

On-site

Responsibilities: Handling the entire front office operations, including call management. Motivating all staff to enhance working ability. Coordinating with other departments to ensure smooth operations. Receiving, directing, and relaying telephone messages promptly. Picking up and delivering mail efficiently. Maintaining an adequate inventory of office supplies. Responding to public inquiries professionally. Developing and maintaining a current and accurate filing system. Providing administrative support to staff members. Performing other related duties as required. Evaluating and managing the floor to ensure smooth workflow. Handling conferences and meetings effectively. Coordinating with other departments in planning and delivering services during meetings, events, and conferences to ensure customer satisfaction. Ensuring all calls, walk-ins, and mails are professionally handled and materialized. Operating office equipment such as photocopiers and printers. Creating and maintaining updated documents and spreadsheets. Proactively reviewing daily front office operations to promote efficiency. Skills & Competencies Excellent communication skills Great attention to detail Keen interest in people, facts, and events Good presence of mind Strong team player Proficient with technology Knowledge of MS Office, Internet, email tools, and operation of standard office equipment

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3.0 - 8.0 years

3 - 15 Lacs

noida, uttar pradesh, india

On-site

We are seeking an experienced Corporate KYC professional to join our team in India. The ideal candidate will be responsible for conducting KYC checks and ensuring compliance with regulatory requirements for our corporate clients. This role requires a detail-oriented individual with a strong understanding of KYC regulations and excellent analytical skills. Responsibilities Conduct thorough KYC (Know Your Customer) checks for corporate clients to ensure compliance with regulatory requirements. Analyze and assess risk profiles of corporate clients based on gathered information and documentation. Collaborate with internal teams to gather additional information and ensure accurate KYC documentation. Prepare and maintain detailed KYC documentation and records for auditing purposes. Stay updated on regulatory changes and best practices in KYC compliance. Provide training and guidance to junior staff on KYC processes and procedures. Skills and Qualifications Bachelor's degree in Finance, Business Administration, or a related field. 3-8 years of experience in KYC, AML (Anti-Money Laundering), or compliance roles, preferably within the banking or financial services industry. Strong understanding of KYC regulations and compliance requirements in India. Proficiency in conducting risk assessments and due diligence for corporate clients. Excellent analytical skills and attention to detail. Strong communication and interpersonal skills to interact with clients and internal stakeholders effectively. Proficiency in using KYC compliance software and tools. Ability to work independently and manage multiple projects simultaneously.

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2.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. The UKG Payroll Services (UKGPS) Onboarding Team is focused on the onboarding of new UKG Payroll Services customers. This position will align with the Ready Implementation Services Team to assist with the implementation process for customers who have purchased the UKGPS offering. The UKGPS Onboarding Team will bring expertise and focus to ensure that specific tasks related to UKGPS are completed timely and accurately to ensure that UKG Payroll Services can deliver the services elected to the client. Responsibilities Include Partner with the UKGPS Onboarding team members to provide quality service to UKGPS clients throughout their implementation. Configure reports within the Ready system to be delivered to each client post go live. Generate Power of Attorney forms, send to client via a SalesForce case and collect complete Power of Attorney forms. Update and link fields in SmartSheet on the Onboarding Milestone Tracker. Update and maintain records in SmartSheet for Add on EIN projects. Review the Ready system for upcoming go lives to confirm complete & accurate Requirements Workbook is provided by client prior to go live. Review Ready for signed waivers from clients at completion of their implementation. Qualifications: 2-3 years of experience in payroll or payroll tax services organization Prior experience with UKG Ready Payroll Module configuration and payroll processing and/or MasterTax preferred Prior experience with SalesForce, SmartSheet, Adobe & Microsoft Office Ability to effectively work as a member of team with strong collaboration skills Excellent problem-solving skills and attention to detail Associates degree preferred Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

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5.0 years

0 Lacs

noida, uttar pradesh, india

On-site

About this role As an AI Agent Product Manager at SquadStack, you’ll own each stage of the AI Agent building and deployment process for the largest consumer enterprises, including Tata, Axis, Bajaj, IndiaMart, Justdial, PhonePe, Zepto, Kotak, and more. You’ll work directly with VP and C-level executives to shape their AI roadmap, write and test prompt logic for high-impact use cases, and collaborate with engineering to design new product features. This is a role for someone who thrives on diving deep into complex business problems, crafting elegant AI-driven solutions, and scaling them to millions of users. Key Responsibilities Lead the deployment of SquadStack’s Voice AI Agents for some of the largest consumer enterprises globally, ensuring AI agents become mission-critical to how millions of customers are engaged. Design and optimize enterprise-grade agents by mapping business workflows, writing and testing prompt logic, and collaborating with engineering to deliver precise, scalable solutions that handle thousands of conversations daily. Engage deeply with customers , from discovering requirements and demonstrating solutions, to addressing technical challenges, and tailoring agents to their business processes. Act as a trusted partner to VP and C-level executives , guiding their AI roadmap, aligning deployments with strategic goals, and ensuring measurable impact on revenue, efficiency, and customer experience. Own a portfolio of enterprise deployments end-to-end , driving adoption, expansion, and long-term success by partnering closely with internal teams and customer stakeholders. Run high-velocity feedback loops into Product and Engineering, channeling real-world insights to shape the roadmap, resolve friction, and accelerate adoption at scale. Requirements 2–5 years of relevant experience in AI Implementation, Product Management, Strategy Consulting, or Solutions Engineering ideally in AI-native companies or adjacent domains. Strong technical acumen with the ability to understand and shape AI agent design & prompt writing Excellent communication and relationship-building skills, comfortable engaging with executive stakeholders. Ability to thrive in fast-moving, ambiguous environments where you help shape solutions as much as you deliver them. (Preferred) Background in Computer Science, Engineering, or equivalent technical experience. Logistics Compensation: Competetive! Location: Noida Joining: ASAP!

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0 years

0 Lacs

noida, uttar pradesh, india

On-site

As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces for our product. You will conduct user research, wireframe and prototype, and create high-fidelity designs. We are also looking for someone who is comfortable using AI tools like ChatGPT to enhance their workflow and generate design ideas. This role offers the opportunity to work on exciting projects and make a real impact on the user experience. Key Responsibilities of a UI/UX Designer: User Research: Conduct user research to understand user needs, behaviors, and pain points. This involves surveys, interviews, and usability testing. Wireframing and Prototyping: Create low-fidelity wireframes and prototypes to visualize the structure and functionality of the interface. High-Fidelity Design: Develop visually appealing and polished designs, focusing on typography, color palettes, and visual elements. Usability Testing: Conduct usability testing to identify potential problems and ensure the interface is intuitive and easy to use. Collaboration: Work with product managers, engineers, and other stakeholders to bring the design vision to life. Documentation: Create clear and concise design documentation, including user flows, specifications, and design guidelines.

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16.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Company Overview Puppy Atlas Pvt Ltd, founded on January 10, 2025, and based in Noida, India, is a trailblazing startup revolutionizing the pet industry. We provide business consultancy, e-commerce solutions, Product Innovation, and digital marketing services to empower pet brands. With a mission to make pet businesses globally visible and foster innovation, we’re building a passionate community of pet lovers and entrepreneurs. Led by Ankur Jain and Nitinn Divekar, with over 16 years of industry expertise, we’re now seeking a dynamic Co-Founder to join this exciting journey. Position Summary We are searching for a visionary Co-Founder to partner with Ankur Jain in steering Puppy Atlas to new heights. This role is ideal for a strategic leader with a deep passion for the pet industry, entrepreneurial spirit, and a proven track record in business development or technology. You’ll play a pivotal role in shaping our growth strategy, driving operational excellence, and building a scalable organization. If you’re a pet enthusiast with a heart for innovation and a desire to make a lasting impact, this is your chance to co-create a legacy in the pet care ecosystem. Key Responsibilities - Co-develop and execute the long-term vision and business strategy alongside the Founder. - Oversee operations, finance, or technology (based on expertise), ensuring scalability and efficiency. - Lead fundraising efforts, build investor relationships, and secure funding to fuel growth. - Collaborate with the team to enhance e-commerce platforms, AI-driven tools, and marketing campaigns. - Foster partnerships with pet brands, vet clinics, and industry stakeholders. - Represent Puppy Atlas at industry events, building our brand and network. - Mentor and inspire a growing team, aligning with our mission to empower pet businesses. Requirements - 5+ years of experience in entrepreneurship, business development, technology, or operations, preferably in startups or e-commerce. - Proven leadership skills with a track record of driving growth or managing teams. - Strong financial acumen or technical expertise (e.g., AI, SaaS, or platform development) is a plus. - Passion for pets and the pet industry—personal experience as a pet parent or prior pet company involvement is highly valued. - Excellent communication, negotiation, and problem-solving skills. - Willingness to relocate to Noida or work in a hybrid model, with a commitment to full-time engagement. What We Offer - Equity stake in Puppy Atlas, reflecting your role as a key decision-maker. - Opportunity to shape a high-growth startup with a clear path to market leadership. - Collaborative work environment with a pet-friendly office. - Access to a network of industry experts and mentors. How to Apply If you’re ready to co-lead a pet revolution, send your resume, a cover letter detailing your vision for Puppy Atlas, and any relevant portfolio to ankur@puppyatlas.com. Use subject line: "Co-Founder Application – [Your Name]".

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3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Aristocrat is on a mission to bring happiness to life through the power of play. As a world leader in gaming content and technology, we deliver outstanding experiences to millions of players globally. Joining our team means becoming part of a diverse group dedicated to innovation, collaboration, and excellence. The Lead Game Mathematician role is vital to our success, driving the mathematical foundation of our games and ensuring they are both engaging and fair. This is an outstanding opportunity to influence the future of gaming with your expertise! What You'll Do Translate game logic into detailed math models, ensuring they align with game design. Document game logic and rules accurately for use by game designers and developers. Collaborate with prototypers and engineers to resolve analytics discrepancies. Develop and validate math models and simulations for Aristocrat slot games across multiple channels (Android, iOS, Facebook). Assist the team in overcoming roadblocks by providing in-depth understanding of game math and design. Ensure high-quality and timely delivery of games by contributing solutions to math-related challenges. Maintain and build well-documented Excel math models and programs in C/C++/C#. Communicate effectively with game designers and engineers to align on project requirements and outcomes. Share knowledge and document processes to support continuous improvement and learning within the team. Build technical documents and flow charts to illustrate complex mathematical concepts clearly. What We're Looking For 3+ years of experience in game mathematics or a similar role. Proficiency in Excel and ability to detail math models accurately. Expertise in C/C++/C# or a similar object-oriented programming language. Strong knowledge in Combinatorics, Probability Theory, and Statistics. Exceptional attention to detail and outstanding written communication skills. Ability to build maintainable programs and well-documented math models. Experience in crafting technical documents and flow charts. Demonstrated capability in effectively communicating intricate concepts with both technical and non-technical collaborators. Ambitious approach with a drive to compete and excel in a fast-paced environment. Collaborative approach with a dedication to encouraging an inclusive and encouraging team culture. Join us at Aristocrat and become a part of a world-class team that is committed to crafting the future of gaming. Together, we will build captivating experiences that bring happiness to players around the globe! Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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2.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Aristocrat is on a mission to bring happiness to life through the power of play. As a world leader in gaming content and technology, we deliver outstanding experiences to millions of players globally. Joining our team means becoming part of a diverse group dedicated to innovation, collaboration, and excellence. The Lead Game Mathematician role is vital to our success, driving the mathematical foundation of our games and ensuring they are both engaging and fair. This is an outstanding opportunity to influence the future of gaming with your expertise! What You'll Do Translate game logic into detailed math models, ensuring they align with game design. Document game logic and rules accurately for use by game designers and developers. Collaborate with prototypers and engineers to resolve analytics discrepancies. Develop and validate math models and simulations for Aristocrat slot games across multiple channels (Android, iOS, Facebook). Assist the team in overcoming roadblocks by providing in-depth understanding of game math and design. Ensure high-quality and timely delivery of games by contributing solutions to math-related challenges. Maintain and build well-documented Excel math models and programs in C/C++/C#. Communicate effectively with game designers and engineers to align on project requirements and outcomes. Share knowledge and document processes to support continuous improvement and learning within the team. Build technical documents and flow charts to illustrate complex mathematical concepts clearly. What We're Looking For 2+ years of experience in game mathematics or a similar role. Proficiency in Excel and ability to detail math models accurately. Expertise in C/C++/C# or a similar object-oriented programming language. Strong knowledge in Combinatorics, Probability Theory, and Statistics. Exceptional attention to detail and outstanding written communication skills. Ability to build maintainable programs and well-documented math models. Experience in crafting technical documents and flow charts. Demonstrated capability in effectively communicating intricate concepts with both technical and non-technical collaborators. Ambitious approach with a drive to compete and excel in a fast-paced environment. Collaborative approach with a dedication to encouraging an inclusive and encouraging team culture. Join us at Aristocrat and become a part of a world-class team that is committed to crafting the future of gaming. Together, we will build captivating experiences that bring happiness to players around the globe! Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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5.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Become a key part of a team crafting the future of gaming at Aristocrat. What You'll Do:- Be a vital member of our online Digital Gaming team, responsible for testing iGaming. Design and implement high-quality, maintainable automated testing solutions and tools tailored to the needs of various teams. Contribute to the technical design for new framework components or tools, ensuring consistency with the overall design and strategy. Conduct training sessions to educate team members on standard methodologies for test automation and the use of automation tools. Understand the 'big picture' of the automation framework architecture and provide constructive feedback and improvement suggestions. Participate in tool selection processes by capturing and prioritizing requirements, and document tool evaluations to meet current and future needs. Collaborate with architects and development teams to optimize and improve test automation strategies, processes, and assets to ensure timely delivery of stories and features. Champion and consistently improve quality through automated testing. Facilitate constructive dialogue with colleagues, demonstrating straight talking, trustworthiness, and openness. Work with tech leads, team leads, developers, and testers to devise and deliver innovative solutions for core-tech improvements, tooling, processes, and business as usual tasks. Use advanced test techniques to build comprehensive test coverage. Ensure test coverage and maintainability for test assets in respective areas. Apply risk-based testing to ensure effective and efficient test coverage. Build and distribute clear test execution and defect reports. Conduct planning and risk analysis to ensure timely and appropriate testing. Apply methodological thinking in the approach to testing and explore products to find vulnerabilities. What We're Looking For:- Minimum of 5+ years of testing and test automation experience. A degree or equivalent experience in Computer Science or Engineering related fields. Experience in crafting effective test coverage and selecting appropriate features/test cases for automation. Proven track record in training and mentoring others in test automation. Solid experience with development languages such as Java, JavaScript, or C#. Hands-on experience with open source test tools like TestNG, Junit, Cucumber (JVM), Appium, WebdriverIO. Experience in automating front-end (web or native) and back-end applications. Understanding of delivery life cycles and Agile methodologies. Proficiency in Git management tools like GitHub, GitLab, or Bitbucket. Knowledge of proxying and experience using tools like Charles and Postman. Experience testing across mobile, tablet, desktop, OS, and browser variations. Seeking a dedicated individual with a passion for pushing boundaries in gaming automation. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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3.0 years

0 Lacs

uttar pradesh

Remote

DESCRIPTION Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative machine vision-based projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in resource utilization planning, process optimization and execution of scalable and robust operational mechanisms, to join the GO-AI Demand Planning team. In this position you will be responsible for supporting our sites to build complex resource management processes for the rapidly expanding GO-AI business. The role requires the ability to work with a variety of key stakeholders across job functions with multiple sites. The GO-AI Demand planning team is looking for a curious, resourceful, and experienced Demand Planners to join our team of Program Managers and analysts. Our mission is to ensure our customers have the right support at the right time to confidently and effectively grow their business through Amazon. Key job responsibilities Key responsibilities include: 1. Work closely with various stakeholders, including customer, operations and analytics teams to understand the demand patterns for short-term and long-term horizons across GO-AI programs. 2. Develop capacity planning models at multiple levels of aggregation for varied time horizons (short/med/long term) basis various programs demand forecast. Coordinate cross-functional research initiatives to reconcile significant variances, refine the forecast model to reflect updated assumptions and reduce forecast model variance. 3. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. using automation tools to drive key business decisions. Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. 4. Promote process improvement and standardization across all sites in the network. Identify, develop, manage, and execute analyses to uncover areas of opportunity, present written business recommendations and drive solutions that will help shape the direction of the business. 5. Proficiency in one or more industry analytics visualization tools (e.g. Excel, Tableau/Quicksight/MicroStrategy/PowerBI) and statistical modeling to deliver actionable insights to stakeholder About the team The Global Operations – Artificial Intelligence (GO-AI) team is an initiative, which remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. BASIC QUALIFICATIONS 3+ years of program or project management experience Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Knowledge of SQL PREFERRED QUALIFICATIONS Master's degree or above in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Professional experience of 3 years and above in Data analytics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

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noida, uttar pradesh, india

On-site

Job Opportunity: Account Design Partner (Fresher) 📍 Location: Noida 💰 Salary: Up to ₹3 LPA 🕒 Full-time | On-site About Us We are a leading provider of luxury decorative lighting solutions , offering high-quality, bespoke lighting for prestigious projects across India. As part of our expansion, we are looking for fresh and creative talent to join our team at SUTRA . About the Role We are hiring a dynamic Account Design Partner (Fresher) to bridge client servicing and design coordination . This role is perfect for someone with a keen eye for design, strong communication skills, and a curiosity to learn how luxury design meets business. Key Responsibilities Act as a link between clients and the design/innovation team. Understand client requirements and coordinate with design for solutions. Assist in preparing presentations, proposals, and design briefs . Research global décor & lighting trends to support design + sales strategies. Support in building strong client relationships with creative inputs . Requirements Fresher / Graduate in Interior Design, Product Design, or related field . Strong eye for design and aesthetics . Excellent communication & coordination skills. Curious, proactive, and eager to learn client + design integration . What You’ll Gain Hands-on exposure to both client management and design development . Opportunity to work on real luxury décor & lighting projects . Mentorship from senior leaders in design and business . A strong foundation in design-business integration for your career. How to Apply Send your resume + portfolio to comms@sutraluminis.com 📌 Subject line: “Application – Account Design Partner (Fresher)”

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3.0 years

0 Lacs

uttar pradesh

On-site

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendor for Amazon Retail. RBS VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Success will be measured by the performance of your task and deliverables on input metrics. BASIC QUALIFICATIONS Experience analyzing data and best practices to assess performance drivers 3+ years of sales or account management experience Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties PREFERRED QUALIFICATIONS Bachelor's Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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3.0 years

0 Lacs

uttar pradesh

On-site

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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3.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Aristocrat seeks Test Engineer II. Ensure Slot Games meet quality standards, bringing happiness through play. What You'll Do Test various functionalities on games development for a variety of markets. Craft and complete test cases, perform product requirements analysis. Follow guidelines set by BLS management to plan and implement tests to support business needs. Apply defect tracking and test management tools like JIRA/Zephyr for efficient test management. Resolve technical issues and follow up to ensure their resolution. Communicate effectively with collaborators, applying Agile methodologies. Innovate and improve the overall testing process in terms of tools, processes, and test cases to ensure outstanding quality. What We're Looking For B.Tech. / B.E. / MCA / M. Tech. in CS/IT/ECE with 3+ years of Manual Testing experience. Strong verbal and written communication skills for effective interaction with global collaborators. ISTQB/ISEB certification. Experience in the gaming industry is a plus. Proven experience working with defect tracking and test management tools such as JIRA/Zephyr. Experience with Agile methodology and collaborating with others. Ability to bring innovative ideas to improve testing processes and tools. By joining Aristocrat, you will be part of a dynamic and diverse team united by our shared values and mission. We strive to lead the way in responsible gameplay, company governance, and employee wellbeing, while constantly pushing the boundaries of innovation. Be a part of our journey and help us build outstanding gaming experiences that delight players worldwide! Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen Travel Expectations None Additional Information Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

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2.0 years

0 Lacs

uttar pradesh

On-site

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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3.0 years

0 Lacs

uttar pradesh

On-site

DESCRIPTION We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful, data backed business decisions. The successful candidate will possess strong fervor for analytics, performance evaluation, setting high standards, accuracy and staying ahead of a dynamic and fast-evolving business. You should have excellent communication skills to be able to work with business leaders and share succinct performance insights. Above all, you should be passionate about people, using AI tools and have deep understanding of Amazon performance evaluation principles. About the team Global Operations-Artificial Intelligence (GO-AI) is a part of Amazon Robotics (AR), an org, in Fulfillment Technologies & Robotics (FTR). GO-AI enables Computer Vision (CV) and ML based automation by delivering high quality data to improve AI and Machine Learning (ML) product lifecycle through ‘near real-time human-in-the-loop’ (NRT HITL) and offline annotations. BASIC QUALIFICATIONS Bachelor's degree or equivalent 3+ years of business analyst, data analyst or similar role experience 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Demonstrated proficiency analyzing data, creating dashboard and business reports using SQL 3+ years of program management experience, leading projects involving multiple stakeholders Proven experience writing scripts using SQL, extracting and analyzing the data to provide precise reports to stakeholders Demonstrated ability to maintain high level of integrity and discretion to handle confidential information Demonstrated written and verbal communication skills and ability to influence without authority Proven ability to present complex information in a clear and concise manner to executives Experience defining requirements and using data and metrics to draw business insights and making business recommendations PREFERRED QUALIFICATIONS Advance SQL proficiency; write complex SQL statements and ability to manipulate a massive amount of data, working knowledge of Python, creating dashboards/on demand reports using Quicksight Experience using AI tools Experience creating scorecards or similar performance evaluation reports Familiar with defining configuration specifications and business analysis requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

uttar pradesh

Remote

DESCRIPTION This role is based in SWA. Purview of a Transportation Specialist In this role, the candidate will work with business and operations team to solve customer escalations, analyze historic results, initiate programs – all in an environment of rapid growth and increasing complexity. Candidate will drive improvements to the visibility tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership on customer issues and proactively initiate SOPs and process changes as required. He/she will be passionate about their work, detail-oriented, and have excellent problem-solving abilities. He/she will have superb communication and customer-relationship skills, outstanding analytic insight, and be a passionate advocate of customer to other stakeholders. He/she will drive towards simple, scalable solutions to difficult problems, and have excellent project-management skills Responsibilities include, but are not limited to: Communication with internal customers (CS, MM, LM, FC, Trans Program, HR). Exceptional written and verbal communication skills with the ability to create compelling positioning / messaging strategy and present complex information clearly and concisely. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision. Strong analytical, mediation and problem resolution skills. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams. Strong understanding of process improvement techniques Key job responsibilities a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports BASIC QUALIFICATIONS a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports PREFERRED QUALIFICATIONS a. Deep dive skills with the data and producing analysis b. coordinate with stakeholders and work on permanently resolving these concerns by setting up SOPs/automation c. deep dive on Operation and shipper escalations d. run defect reduction programs by coordinating with various cross functional teams e. manage shift operations f. develop reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

uttar pradesh

On-site

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1.0 years

0 Lacs

uttar pradesh

Remote

Key Responsibilities: • Provide L2 support via phone, email, and case portal, ensuring timely resolution within defined SLAs and proper escalation of critical issues. Provide support for firewall devices, including setup, upgrades, policy configuration, and troubleshooting. Assist with configuration of NAT, VPNs (IPSec/SSL), firewall rules, routing, and proxy policies. Analyse traffic logs, system health alerts, and security events using diagnostic tools. Guide users on best practices for perimeter defence, intrusion prevention, and remote access. Work with customers to resolve device performance, failover, and HA setup issues. Contribute internal knowledge base articles and suggest improvements to existing documentation. Collaborate with L3 engineering, QA, and product teams for unresolved issues and product-level bugs. Participate in on-call rotations and support coverage for high-priority or after-hours incidents as needed. Technical Skills Required: • Strong understanding of network protocols: TCP/IP, UDP, DNS, DHCP, VLANs etc Strong understanding of routing protocols: OSPF, BGP, EIGRP etc Hands-on experience with WatchGuard Firebox, or comparable UTM/NGFWs (Fortinet, SonicWall, Palo Alto, Checkpoint etc). IPSuite (TCP/IP), VPN, Routing & Switching (OSPF, BGP, VLAN, VTP, STP, EtherChannel, High Availability, IPSLA), ACL, NAT, DNS, DHCP, Packet Analysis (Wireshark & tcpdump), MFA, IPSec, SSL, Log analysis. Exposure to Syslog, SNMP, and basic scripting for automation/log parsing. Proficiency with CRM tools like Salesforce or Zendesk. Preferred Qualification: • WatchGuard Certified System Professional (WCSP – Firebox) or any firewall certifications. CompTIA Network+ / Security+ Cisco CCNA Security Qualifications 1 to 3 years of relevant work experience in Network Security product. BSc, BCA, B. Tech., M. Tech. or MCA or an equivalent degree from a reputed university Important Notes: • Comfortable in Rotational Shifts and 5 Days Onsite Looking for Immediate Joiner's

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6.0 - 8.0 years

0 Lacs

uttar pradesh

On-site

Overview: Assistant Manager_ Manufacturing Responsibilities: Vertical startup & stabilization of the green field operation. Stabilization of shift operation. To ensure that all processes related to manufacturing are carried out smoothly at the Plant to consistently provide finished product that meets the business need (product availability, cost & quality) with applicable statutory requirements. To drive operational excellence processes in manufacturing (M&W/TPM/QMS/EMS) for continual improvement to move operations standards towards world class performance. Drive High performance culture @ shop floor Drive shift KPIs of production NE/TE/ Quality and KCs. Working in shifts and own the responsibility of complete shift operations. Drive safety culture and capability building operatives Qualifications: BE / B Tech / Food/ Dairy Technologist with 6-8 years of experience in large scale operation in FMCG

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5.0 years

0 Lacs

uttar pradesh

On-site

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

uttar pradesh

On-site

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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