WFM Specialist/Sr. Specialist

As a Workforce Management (WFM) Specialist/Sr. Specialist, your primary role will involve developing and maintaining workforce management processes to ensure optimal staffing levels. You will analyze workforce data, generate reports using Excel and PowerBI, and forecast workforce needs to support business operations. Collaboration with various departments to implement scheduling systems, provide insights based on data analysis, and ensure compliance with labor laws and company policies is key. This position requires working in US shift. - Develop and maintain workforce management processes for optimal staffing levels. - Analyze workforce data and generate reports using Excel and PowerBI. - Monitor and forecast workforce needs to support business operations. - Collaborate with various departments to understand staffing requirements and provide solutions. - Implement and manage scheduling systems to improve efficiency and productivity. - Provide insights and recommendations based on data analysis to enhance workforce planning. - Ensure compliance with labor laws and company policies. - Stay updated with industry trends and the latest WFM tools for operational efficiency. Qualifications: - Minimum 2 years of experience in Workforce Management. - Proficiency in Excel and PowerBI; Excel mastery preferred. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Detail-oriented with a focus on accuracy and efficiency. - Knowledge of labor laws and regulations is a plus.,