Job
Description
This role is for one of our clients Industry: Sales Seniority level: Mid-Senior level Min Experience: 1 years Location: Ludhiana JobType: full-time About the Role: We are looking for a results-driven and customer-obsessed Jewelry Store Manager to oversee the day-to-day operations of our high-end jewelry boutique. This leadership role is pivotal in ensuring a premium in-store experience, maximizing sales performance, and maintaining the elegance and integrity of the brand. You will be responsible for leading a team of sales professionals, cultivating client relationships, and driving the overall success of the store. If you are passionate about luxury retail, thrive in fast-paced environments, and have a sharp eye for detail and quality, this opportunity is for you. Key Responsibilities: Team Leadership & Development: Lead, coach, and motivate a team of sales associates to meet and exceed sales targets. Conduct regular training and feedback sessions to develop team strengths and maintain a high-performance culture. Client Relationship Management: Deliver a world-class customer experience by building lasting relationships, offering expert product guidance, and providing personalized service to each client, including VIP clientele. Sales Strategy & Target Achievement: Drive revenue through effective in-store strategies, product knowledge, and upselling techniques. Monitor performance metrics and implement tactics to consistently achieve sales goals. Visual Merchandising & Store Presentation: Ensure the boutique’s visual standards reflect the luxury nature of the brand. Maintain a clean, organized, and inviting store environment aligned with seasonal campaigns and product launches. Inventory Oversight: Manage stock levels, conduct regular audits, and ensure proper handling, security, and documentation of high-value inventory items. Operational Excellence: Oversee daily store operations, from opening and closing procedures to cash handling and compliance with company policies. Maintain operational efficiency while upholding luxury service standards. Reporting & Business Insights: Generate regular performance and sales reports. Use data insights to optimize store functions and identify opportunities for growth and improvement. Brand Representation & Community Engagement: Act as a brand ambassador, hosting in-store events and participating in local community outreach to elevate brand presence and customer engagement. Qualifications: Bachelor’s degree in Business Administration, Retail Management, or a related field. 4–8 years of experience in luxury retail or jewelry store management. Strong knowledge of gemstones, precious metals, and high-end jewelry products. Demonstrated ability to lead teams and drive retail sales performance. Excellent interpersonal and communication skills with a polished, customer-centric demeanor. Proficiency in inventory systems, POS software, and reporting tools. Strong problem-solving skills and attention to detail. Willingness to work weekends, holidays, and flexible schedules as needed. Show more Show less
