Jewelry Store Manager

This role is for one of the Weekday's clients

Salary range: Rs 600000 - Rs 700000 (ie INR 6-7 LPA)

Requirements

Key Responsibilities (KRA/KPI):

• Engage with customers effectively, providing detailed product descriptions and influencing purchase decisions in jewelry sales.
• Address customer queries promptly and ensure excellent customer service.
• Follow up with customers to build long-term relationships and drive repeat business.
• Ensure the store environment is clean, safe, and appealing for customers.
• Handle payment transactions and oversee merchandise preparation for delivery.
• Contribute to overall team success by meeting sales and service objectives.
• Monitor and maintain inventory levels by tracking merchandise and anticipating customer demand.
• Prepare sales and customer relations reports by analyzing sales trends, customer feedback, and service suggestions.
• Retain existing customers while acquiring new ones to achieve sales targets.
• Oversee store inventory management and ensure accuracy.
• Coordinate with inter-departmental teams to support smooth operations.
• Utilize ERP systems (such as Magento, Ameo, etc.) to manage sales and store functions efficiently.
  

Skills Required:

• Proven expertise in jewelry sales and customer engagement.
• Strong experience in store management and operations.
• Proficiency in using ERP systems (Magento, Ameo, etc.).
• Excellent communication, leadership, and problem-solving skills