955 It Support Jobs - Page 39

About the Role: We are looking for a skilled Technical Support Engineer to assist our clients with all aspects of technical support of our products and services. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers succeed. Responsibilities: Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones . Diagnose and resolve software and hardware issues. Take calls from Global customers and initiate the right response to them, positively and professionally Willing to work rotational shift(including night shifts) Excellent written & spoken communication skills Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Strong understanding of computer systems, networks, and software applications. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Knowledge of Networking is a plus.

Quality L2- first-level IT support and troubleshooting Perform Data Backup and restoration activities IT Administrative activities Monitor the Network uplinks of the service providers Maintain the software inventory up to date Required Candidate profile Exp: 2+Years loc: Aurangabad np: 30 Days ankitapisal@peshr.com/9004076848

Hiring for IT Specialist @ Sersa, Sonipat in IT & Technical Support Department Exp.- Minimum 2years exp. in an IT role salary- 30-40k good knowledge of Window/Linux enviornment and networking and troubleshooting int. candidate cont. on- 8222822052

Responsibilities : Responsible for the management of the companys Internet and information technologies (IT) assets, maintenance of all information technology equipment Manage the companys system firewall protection applications or software Make mechanism for the protection of the companys system Hire, develop, mentor, and train the IT staff Account for backup of systems and all data Offer training to staff of the organization and its clients Responsible for the management of the organizations email accounts Make effort for effective safety protocols Make recommendations for the improvement of the companys IT department Maintain right working attitude with other IT staff Respond to clients questions on IT Handle the organizations hosting information Continuously seek improvement of the IT sections Stay informed of development in the IT world Network computers in various departments when needed Responsible for the installation and configuration of software on computer systems Handle diagnosis and troubleshooting of computers to discover and solve hardware and software faults, handle logging of queries for both customers and employees Responsible for analyzing call log to discover trending matters and issues. Responsible for providing advanced technical support for Citrix environments, VPN configurations, VDI setups, and CaseWare applications. Responsible for troubleshooting and resolving complex technical issues escalated from junior support staff. Ensure timely resolution of support tickets in accordance with SLA guidelines Requirements: Degree in IT and System Technology field or its equivalent Minimum 15 years experience in IT section of an organization Ability to attend to detail and respond swiftly to work demand. Ability to identify and resolve issues regarding IT in a manner that is timely. Proficiency in Internet Languages, i.e., PHP, Linux, Apache, MySQL, and others Proficiency in management of people and team development Ability to stay connected with the reality and updates on IT Proficiency in gathering and analyzing information. Passionate about technology. Excellent communication skills Great Decision-making skills Proficient in Microsoft Office Applications Adaptable to changing work expectations.

GREETING!! WE ARE LOOKING TECH SUPPORT ASSOCIATES. CANDIDATES WITH TECH EXPERIENCE CAN APPLY. For further queries, feel free to contact: JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you. Job role: Service helpdesk desk Shift: UK/US rotational shift Salary: Exp ( only graduates with PDC or convocation) - upto 7.5 lpa Location: Bangalore 2 way cabs will be provided upto 20 km radius NOTE: 1.We are looking for immediate joiners 2. EPFO check will be done post selection Role & responsibilities: 1. Help Desk Agent / Store Support Executive • Primary contact for Tesco store colleagues needing IT or operational support. • Troubleshoot POS (Point of Sale) systems, scanners, self-checkouts, handheld devices, and back-office systems. • Assist with software updates, password resets, network issues, and basic hardware troubleshooting. • Log and categorize incidents in the ITSM system (like ServiceNow). • Provide first-line resolution or escalate to specialized teams (like infrastructure or network teams) as needed. • Communicate clearly with store staff who may not be technically skilled. 4. Technical Specialist / L2 Support • Resolve escalated, complex issues (e.g., server crashes, database failures in stores). • Configure and troubleshoot store hardware (servers, network routers, tills). • Provide remote support tools assistance. • Work with software vendors and internal IT teams for patches and updates. Common Issues in Help Desk Handles: • POS till not working. • Printer/scanner not connecting. • VPN/network down at store. • Password resets (e.g., Kronos, Tesco systems). • New device setup (e.g., handheld scanners). • Software crashes (e.g., for inventory or checkout apps). • Payment gateway downtime. • CCTV system technical issues. Key Skills Needed: • Good technical troubleshooting knowledge (Windows, POS systems, basic networking). • Fast-paced problem-solving mindset. • Strong communication must simplify technical terms for non-technical store staff. • Multitasking under pressure (especially during Black Friday, Christmas rush, etc.). • ITSM tools familiarity (ServiceNow, Remedy, Preferred candidate profile EXPERIENCE UP TO 2YRS IN CUSTOMER SERVICE/HELPDESK/TECHINICAL SUPPORT. Perks and benefits : COMPETITIVE SALARY : CAREER GROWTH OPPORTUNITIES IN IT SUPPORT DOMAIN Thanks and regards, Rivera Manpower Services JOY 7996004799 rivera.joy1210@gmail.com Ananya 8884496986 ananya.rivera24@gmail.com If we are unable to respond to your calls do drop your cv on whatsapp we shall get in touch with you.