4003 It Support Jobs - Page 37

Hiring for TOP bpo's in Bangalore Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent...

Role Overview: As an Insurance Application Auditor, your primary role will involve auditing insurance applications, entering data into the internal system, scanning forms and documents, and forwarding them to insurance companies for final processing. You will also be responsible for collecting policy documents from insurance companies, scanning them into the internal system, auditing customer enrollment forms, and forwarding them to the head office for enrollment. Additionally, you will assist the head office and internal departments in updating pending transactions, managing inward and outward couriers, handling petty cash, and assisting walk-in customers. Your secondary role will include f...

As an IT Desktop Support professional at INSTRUMENTATION AND CONTROL SOLUTIONS (ICS), you will play a crucial role in providing technical support and troubleshooting for the manufacturing IT and plant IT systems. Your responsibilities will include asset management, backup solutions, and data restoration to ensure smooth IT operations in a regulated environment, particularly in the Pharma sector. Key Responsibilities: - Provide hands-on support for MFG-IT, Plant-IT, and QC-IT systems - Ensure compliance with Pharma guidelines, IT SOPs, and Pharma regulations such as 21 CFR Part 11, GAMP5, and CSV - Manage user accounts, backups, and system inventory effectively Qualifications Required: - 2-3 ...

As a Google Workspace Administrator L2 at this company in Prabhadevi, Mumbai, your primary role will be to provide end-user support for Google Workspace applications such as Gmail, Drive, Docs, Meet, and Calendar. This includes troubleshooting issues related to mail flow, access, calendar sync, and collaboration tools. You will also be responsible for administering user accounts, group policies, and configurations through the Google Admin Console. Key Responsibilities: - Provide end-user support for Google Workspace applications - Troubleshoot issues related to mail flow, access, calendar sync, and collaboration tools - Administer user accounts, group policies, and configurations via Google ...

As an HR and Admin Manager at a health-care outsourcing company in Netaji Subhash place, Delhi NCR, your role will involve the following responsibilities: Role Overview: You will be responsible for overseeing end-to-end HR operations, including recruitment, onboarding, employee engagement, and performance management. Additionally, you will develop and implement HR policies, employee handbook, and organizational culture initiatives. Ensuring legal compliance with labor laws, ESI, PF, and other statutory requirements will be a key part of your role. You will also design and implement training and development programs aligned with company goals, and maintain employee records and HR dashboards w...

As a Technical Support Specialist, your role will involve providing technical support for back-office operations and internal teams. You will investigate and resolve data issues using advanced SQL queries and analysis. Additionally, you will be responsible for writing and optimizing SQL scripts to extract, transform, and report data from large relational databases. Troubleshooting production issues and escalating as necessary to ensure timely resolution will also be part of your key responsibilities. Monitoring scheduled jobs, data pipelines, and system performance metrics, collaborating with development and QA teams, and documenting processes, incidents, and best practices to improve team e...

Role Overview: You will be part of a high energy and growing team that is focused on making a difference in customers" lives through digital innovation in the health care industry. Your role will involve supporting critical Medicare risk adjustment related business processes. Key Responsibilities: - Assist in supporting and optimizing critical Medicare risk adjustment related business processes - Collaborate with team members to drive digital innovation in the health care industry - Contribute to the development and implementation of solutions that modernize health care practices Qualifications Required: - Hands-on and passionate individual with a drive to make a difference - Strong desire t...

As an HR Executive based in Ludhiana, your main responsibility will be to oversee the overall office infrastructure, staff coordination, and administrative operations. Your role will also involve supporting basic accounting functions. To excel in this position, you will need to demonstrate a strong sense of ownership, hands-on experience in office management, and excellent coordination skills to ensure smooth functioning across departments. Key Responsibilities: - Oversee day-to-day office operations to maintain a clean, safe, and efficient work environment. - Manage vendor coordination, office maintenance, procurement, and asset inventory. - Handle front desk activities, visitor management,...

You will be responsible for providing IT support services including installation, configuration, and troubleshooting of desktops, laptops, peripherals, and software, with expertise in Windows. Your role will involve patch management, network, and local printer maintenance, VPN configuration, basic server support, and efficient remote support services. Key Responsibilities: - Installation and configuration of desktops, laptops, and peripherals. - Troubleshooting hardware issues. - Software and Windows installations and configurations. - Patch installations. - Installation and maintenance of other computer peripherals, such as network and local printers. - VPN configuration and troubleshooting...

As a Regional Engagement Manager at Positka, you will play a crucial role in understanding customer expectations, ensuring delivery excellence, and strengthening client relationships in the field of IT Consulting, particularly in Cybersecurity. Your responsibilities will include: - Understanding, articulating, and driving agreement on clients" expectations and requirements. - Converting requirements into specific deliverables and credible plans. - Leading a team of specialists to deliver outcomes in collaboration with key stakeholders. - Identifying opportunities for business development and extending client relationships. Projects will primarily focus on Cybersecurity and related areas of I...

As a Field Tech Analyst - INHY Tech Lounge at NTT DATA, your role will involve providing 360 IT support for applications and hardware, managing asset inventory, supporting conference room technologies, assisting with mobility device issues, and contributing to ad hoc projects. Key Responsibilities: - Providing hardware leasing and lifecycle management services - Offering turnkey IT support solutions - Managing mobile devices and providing support - Supporting conference room devices and technologies Qualifications Required: - Experience in L2 onsite IT support for multiple technologies - Proficiency in asset management and device lifecycle management - Strong communication skills to liaise w...

As a Customer Service Executive, you will be responsible for handling all telephonic and email inquiries from customers in a friendly and efficient manner. Your key responsibilities will include: - Taking pricing from vendors, following up in case of delays, and conducting negotiations - Preparing quotations, following up on them, and negotiating terms with clients to provide them with the best cost options - Responding to customer complaints and providing after-sales support as needed - Informing clients about any unforeseen delays or issues - Recording the progress of all inquiries and translating them into a monthly report, which includes business trends, enquiry conversion rates, predict...

Key Responsibilities: 1. Technical Support Provide first-line support to employees for hardware, software, and networking issues. Install, configure, and troubleshoot operating systems, applications, and peripherals. Maintain and support Office 365, email systems, and printers. 2. Network & Infrastructure Management Monitor and maintain LAN/WAN, Wi-Fi networks, routers, and switches. Assist in managing servers, user accounts, and access permissions (Active Directory). Ensure regular backups, antivirus updates, and patch management. 3. IT Security & Compliance Enforce IT security policies and best practices. Manage endpoint protection, firewalls, and access control. Monitor and respond to pot...

Tech Check / Technical Support Immediate Joiners Required Ready for Face-to-Face Interviews Concerned process is a Non-WAHA (WFO) process with no flexibility to operate either in hybrid or WFH model, now or in future. Concerned process operates in 24*7 shift structure. Agents work in rotational shifts (rotational week offs) assigned to them keeping in mind business requirement and no personal preferences will be entertained. Profile Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately. Maintain solid customer relationships by handling their questions and concerns with speed and professi...

Skills IT management IT Support IT Technical IT Infrastructure IT Infra & Support IT Project Description Solution Design & Architecture Project Implementation and Delivery Stakeholder Management Governance and Compliance Collaborating with internal teams, including development, technical and support teams to ensure seamless integration of solutions with client systems. Lead the technical delivery and execution of solutions ensuring alignment with the design. Lead the client management through Business Analysts. Key Competencies Strong knowledge of software architecture, design patterns, and integration strategies. Deep understanding of cloud platforms (AWS, Azure, GCP) and infrastructure com...

Skills IT management IT Support IT Technical IT Infrastructure IT Infra & Support IT Project Description Major Responsibilities Quality Assurance Strategy & Framework Process and Compliance Management Audit and Risk Management Training and Awareness Maintain updated and accurate documentation of IT policies, procedures, work instructions, and records. Ensure compliance with internal controls, security policies, and regulatory requirements. Key Competencies Expertise in IT process development, audit planning, and gap analysis. Excellent analytical, problem-solving, and organizational skills. Strong functional knowledge of Statistical tools, Quality & Process Re-Engineering. Project management...

Roles and Responsibilities Provide technical support to end-users for hardware, software, and network issues. Collaborate with team members to resolve complex technical issues. Troubleshoot and resolve desktop-related problems, including configuration settings and application functionality.

Location: Head Office Prabhat Road, Pune / Project Sites (Ambegaon Budruk, Undri) Budget - 30k to 40k PM Manage and maintain real estate management software (CRM, ERP, property portals). Provide technical support to sales, leasing, and operations teams. Handle data entry, database management, and regular system updates. Coordinate with IT vendors for software issues and enhancements. Monitor and troubleshoot network, hardware, and application-related problems. Ensure data accuracy for property listings, client details, and transaction records. Support digital marketing tools, website backend, and lead-management systems. Generate IT-related reports and assist with system integrations. Ensure...

Naethra Technologies Pvt Ltd is hiring an IT Support Engineer to work on-site during US business hours (EDT timezone) The role involves handling desktop, laptop, network, email, and printer troubleshooting while providing direct support to US-based clients The candidate must have strong English communication skills with a clear US accent and experience with Windows OS, basic Linux, and networking fundamentals Exposure to AWS services like EC2, S3, and IAM is preferred The position requires proactive problem-solving, regular system maintenance, monitoring, and documentation of support activities Excellent English communication with clear US accent

IT Support Specialist So what does an IT Support Specialist do? Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues.\ As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. As an IT Suppo...

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsib...

Job description Role: IT support Engineer(L1 Support) Shift: Rotational shift, Rotational week off Location: Karanje vihire, pune IT Support Technician Onsite Technology, SbM, TSE is part of the onsite Technology team responsible to managing Onsite IT infrastructure in close working with the team. Focus will be on providing on the ground support for end user workplace services, datacentres, warehouses, projects, asset management, procurement. The team will also be called on to support remote support desks for tasks that require onsite intervention and also for critical incidents that impact the business unit and operations. If interested: Drop your resume to 8015013797-kavitha

Role: IT Co-Ordinator Reporting to: Regional IT Manager - M1/M 2 Location: HQ, Bangalore Job type: Full time - On Contract ------------------------------------------------------------------------------------------------------------------------ Position Overview At Zepto, we are seeking an experienced IT support Engineer to monitor and oversee all IT infrastructure across Darkstores and Motherhubs. This role is critical in ensuring seamless IT infrastructure, maintaining operational excellence, and supporting Zepto's rapid expansion while delivering exceptional uptime and service quality. Key Responsibilities Manage and maintain an organization's IT infrastructure, acting as a liaison between...

Hiring L2 Support Engineer Bangalore/Hyderabad/Chennai/Remote 4+ Years Immediate to 15 Days Mandatory Skills – L2 Application support, Monitoring tools CTC – 17 LPA Rounds of Interview – One Round Weekend Support Needed – 24/7 Support

About The Role : Job TitleCSO ISPS Identity & Authentication Service Operations Specialist L2 LocationPune, India Corporate TitleAVP Role Description We ( TDI/CSO/ISPS– Authentication ) are part of the Technology Data and Innovation group – Chief Security Office responsible for providing technical application support for authentication platforms used by several lines of business, utilizing a follow the sun support model. The ISPS-Authentication line of business has a current portfolio of 12+ global critical authentication platforms. Being at the forefront of supporting these applications our team also works closely with the front to back business teams on a daily basis within a fast paced dy...