1174 It Support Jobs

NTT DATA is looking for a Field Tech Associate-End User Computing, IT Support, Asset Management to join the team in Bangalore, Karntaka (IN-KA), India. As a member of the EUC Team, you will be providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives, and success will be measured on SLAs, CSFs & KPIs aligned to the same. Your responsibilities will include Day-to-Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed. It is essential to learn new and emerging technologies as required, guided by business requirements. To be successful in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, Asset Management. Good troubleshooting skills in Windows, Office, COTS & End User Hardware Support are necessary. A basic understanding of the ITIL Framework is a must, along with experience in using ITSM Tools like Service Now, Remedy, etc. Strong communication skills in English, both written and spoken, are required. Additionally, you should have the ability to physically perform general office requirements and be willing to work on rotational shifts 24x7. Travel, including overnight domestic trips, may be required. NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to providing digital and AI infrastructure worldwide and is part of the NTT Group, which invests over $3.6 billion each year in R&D to support organizations and society in moving confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has unrivaled industry knowledge with performance assured. Our values - We Care, We Collaborate, We Challenge, We are Consistent, We Commit, and Deliver - are at the heart of everything we do, supporting our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service for internal and external stakeholders. You will undertake projects encompassing all aspects of shipboard systems including large-scale system roll-outs, computer/communication system installation, and support. You must balance the ability to participate within dynamic teams with the skill to satisfy the diverse requirements of our clients, group offices, and ships. The projects you will undertake may require you to travel to managed vessels or other group offices worldwide. Dealing with operational problems arising during the daily running of communications and computer systems onboard vessels; Problem determination and resolution of issues reported by vessels experiencing hardware or operational problems. Proactive Maintenance of existing equipment, hardware including networking equipment. First line troubleshooting of communication issues and escalation to service providers. Installation and configuration of new equipment (e.g. Servers, Firewalls, Switches, PCs, printers, etc.) Managing helpdesk tickets and completing tasks allocated from the Helpdesk system. Carry out cybersecurity audits, assessment and implement risk mitigation measures. Respond to cybersecurity incidents reported by vessels and resolve and/or escalate as required. System health checks. Maintaining records of systems & vessels supported. Communication of completed work Email / Phone support during weekends / public holidays. Any other tasks assigned by the Team Lead Vessel Support, Head of IT Operations, and Group IS Support Manager. You will provide support for critical vessel IT and communication issues during weekends and public holidays on a rotation basis. Essential skills required for this role include hands-on troubleshooting to quickly resolve technical issues with equipment, networks, or software in a high-pressure environment. Knowledge of computer hardware, software, networking, and troubleshooting. Familiarity with operating systems like Windows, Linux, and others used on vessels. Understanding of LAN (Local Area Network) and WAN (Wide Area Network), TCP/IP, VPNs, routers, and switches. Familiarity with managing servers, databases, and onboard systems. Basic understanding of network security, firewall configurations, and vulnerability management to protect the vessel's IT infrastructure. Desirable qualifications and experience include a Bachelor's Degree in a relevant field such as Information Technology (IT), Computer Science, Electrical/Electronics Engineering, or Maritime Engineering. Experience with maritime communication and navigation software such as satellite communication systems, ECDIS (Electronic Chart Display and Information System), and AIS (Automatic Identification System). Experience in IT support in a maritime or offshore environment, particularly in managing the specialized IT systems onboard ships or oil rigs. Familiarity with the unique IT systems used on vessels, including communications systems (satellite, radio), onboard operational software, and bridge systems. Certification in IT Support or Networking such as CompTIA A+, Network+, or Cisco's CCNA (Cisco Certified Network Associate) can be advantageous. V. Group can offer you a market-leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This is a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.,

The US Healthcare Recruiter position at Allime Tech Solutions Pvt. Ltd. in Hyderabad requires a minimum of 4 years of experience in recruitment. As a US Healthcare Recruiter, your primary responsibility will be to source, screen, and recruit qualified candidates for various healthcare roles. These roles include Medical Billing Specialists, Accounts Receivable (AR) Follow-up Specialists, Coding and Compliance Officers, Healthcare Business Analysts, Project Managers, and more. You will collaborate with hiring managers and department heads to understand recruitment needs thoroughly. Please refrain from applying if your profile does not align with the job description or the required qualifications. We value relevant applications to ensure a productive recruitment process. Feel free to share this opportunity with potential candidates to broaden our reach to job seekers. Allime Tech Solutions is dedicated to fostering innovation through technology and connecting talent with opportunities. Our mission is to create a future where everyone can thrive by providing tailored solutions for our clients. We uphold values of integrity and excellence in all our endeavors. Thank you for considering a career at Allime Tech Solutions Pvt. Ltd.,

NTT DATA is looking for a Field Tech Senior Associate - DSS to join the team in Navi Mumbai, Maharashtra (IN-MH), India. As a member of the EUC Team, you will provide support to End Users in a Client Environment. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. Your responsibilities will include Day to Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed. Additionally, you will learn new and emerging technologies as guided by business requirements. To be successful in this role, you should have at least 5 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COTS, and End User Hardware Support are essential. A good understanding of the ITIL Framework is a must, along with experience in using ITSM Tools like Service Now, Remedy, etc. Good communication skills (both written and spoken) in English are required. You should also be able to physically perform general office requirements and essential responsibilities with or without reasonable accommodations. A willingness to work on rotational shifts 24x7 and travel, including overnight domestic trips, may be required. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. If you are an exceptional, innovative, and passionate individual looking to grow with a forward-thinking organization, apply now to be part of NTT DATA's team in Navi Mumbai, Maharashtra (IN-MH), India.,

You will be part of the EUC Team, providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives and will be measured on SLAs, CSFs & KPIs aligned to the same. You will be responsible for Day to Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. Additionally, you will be involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as required. This may involve moving equipment between desks, floors, or buildings as needed. You will also need to learn new and emerging technologies as required by business requirements. The ideal candidate should have at least 5 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COTS, and End User Hardware Support are essential. A good understanding of the ITIL Framework is a must. Experience in using ITSM Tools like Service Now, Remedy, etc., will be advantageous. Excellent communication skills (both written and spoken) in English are necessary. You should also have the ability to physically perform general office requirements and essential responsibilities with or without reasonable accommodations. A willingness to work on rotational shifts 24x7 and travel, including overnight domestic stays, may be required. NTT DATA is a global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Services provided include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is one of the leading providers of digital and AI infrastructure globally and is part of the NTT Group, which invests significantly in R&D to support organizations and society in moving confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

We are seeking a detail-oriented IT Project Coordinator to assist in the successful planning, execution, and completion of technology projects. You will collaborate with project managers, technical teams, and stakeholders to ensure projects are on track, well-documented, and completed within the defined scope. Your responsibilities will include coordinating project activities and resources, defining project requirements and objectives, monitoring progress, addressing issues promptly, and serving as the main point of contact for project-related communications. Additionally, you will be involved in preparing project documentation and coordinating testing activities in accordance with project timelines. To be successful in this role, you should hold a Bachelor's degree in Information Technology, Computer Science, or a related field, along with 2 to 4 years of experience in IT or Technical Support. Proficiency in Windows, Linux, and MS Office is required, as well as knowledge of networking protocols, hardware, software troubleshooting, cloud platforms, and IT management tools. This is a full-time, permanent position located in Calicut. The benefits include food provision and health insurance. The work schedule is during day shifts, and the work location is in person.,

As an International IT Support Trainee, you will be an integral part of our team, providing essential technical support to our customers. Your role will involve troubleshooting hardware, operating systems, peripherals, and applications through telephone or virtual channels. You will be responsible for offering L1 and L2 support for desktops, printers, operating systems, cloud services, and more. Your key responsibilities will include applying diagnostic techniques to identify and resolve technical issues promptly. You will take ownership of customer problems from start to finish, ensuring their concerns are addressed effectively. Additionally, you will have the opportunity to upsell and cross-sell products and services from renowned brands like Microsoft, HP, Dell, Lenovo, etc. To excel in this role, you should possess a degree or diploma in IT, Computer Science, or a related field (2024 or 2025 batch freshers only). A basic understanding of computer hardware, operating systems (Windows, MacOS), and networking fundamentals is required. Familiarity with AI tools and networking concepts such as IP, DNS, and DHCP will be advantageous. We are looking for individuals with strong problem-solving abilities, a proactive attitude towards learning, and excellent communication skills. Collaborating effectively with your team and maintaining positive relationships with customers will be crucial aspects of your job. In return, we offer lucrative incentives, medical insurance coverage, meal facilities, AC cab services for pickup and drop, and a supportive work environment with rotation shifts and a 5-day work week. If you are motivated, tech-savvy, and ready to kickstart your career in IT support, we urge you to apply. Candidates based in Gurgaon or nearby areas are preferred for this role. For urgent hiring inquiries, please contact us at 8700085905 or send your CV to satya.tiwari@binarysemantics.com. Join us in delivering exceptional customer service and becoming a valuable asset in the world of IT support.,

As an administrative assistant, you will act as the primary contact and owner of coordinating tasks and administrative activities for the Managing Director. Your responsibilities will include managing calendars by scheduling meetings and appointments, handling global events such as Townhalls, OneIPB, Engage and Connect sessions, and online team engagement events. Additionally, you will be tasked with compiling and disseminating meeting documents, managing travel bookings and expense claims, tracking infrastructure and inventory for new joiners and leavers, opening IT support tickets, following up on support tickets, raising purchase orders for various items such as stationery, office equipment, licenses, and employee welfare items. You will also maintain email distribution lists, staff communications, and email broadcasts, as well as assist with seat planning and floor plan updates in database systems like dbMOVE. To excel in this role, you should have previous experience as an administrative assistant, preferably supporting senior stakeholders such as Managing Directors and Directors in onshore locations. A Bachelor's degree in Business Administration or an equivalent qualification/work experience is required. You should be a self-starter with strong analytical skills, excellent interpersonal and communication skills, and the ability to create presentations and reports. Strong organizational and planning skills are essential, along with proficiency in spreadsheets and basic database skills like data matching, data entry, and basic reporting. Knowledge of the banking and financial sectors is also beneficial. This is a full-time position with a day shift schedule and requires in-person work at the designated location. The application deadline for this position is 27/07/2025, and the expected start date is 04/08/2025.,

As an Officer- Administration at L&T Construction and Mining Machinery in Vadodara, Gujarat, you will be responsible for supporting office operations to enhance productivity. You will assist in CEB operations and further the role of DMN in Mumbai by handling tasks such as making MIS reports, preparing documents, scheduling meetings, and coordinating office activities. Key Responsibilities - Managing Office Tasks: Answering and directing phone calls, responding to emails, compiling data/reports, and assisting CEB operations at Powai. - Documentation: Preparing, organizing, and managing documents including presentations, reports, and spreadsheets. Proofreading quarterly magazine and making necessary corrections. - Scheduling: Coordinating and scheduling meetings, appointments, and travel arrangements, and furthering the activities of DMN in Mumbai. - Asset Disposal: Taking care of the asset disposal portal and troubleshooting any issues with the system. - Customer Service: Greeting and meeting visitors/customers as required by the business. - Record Keeping: Maintaining and organizing office records, both digital and physical. - Office Coordination: Assisting in coordinating office events, meetings, and other gatherings in and around Mumbai. - Financial Tasks: Processing invoices, tracking expenses, and providing other assistance as needed. - Coordinating with DMN Offices: Extending all necessary help to DMN offices in Mumbai. Requirements - Education: Any Non-Engineering Graduate/Post Graduate. - Experience: 1-3 years of experience in an administrative or office support role. Skills - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Good command over English and excellent written and verbal communication skills. - Strong organizational skills with attention to detail. - Ability to prioritize tasks and manage time effectively. - Professional demeanor and customer service orientation. Preferred Qualities - Ability to work independently. - Proactive attitude and problem-solving skills. - Multitasking. Join us at L&T Construction and Mining Machinery to contribute to our office operations and play a crucial role in supporting our business activities.,

As an SAP IT Administrator at Orion, a global conglomerate with a strong presence in the confectionery industry and beyond, headquartered in Seoul, South Korea, you will be entrusted with the critical responsibility of overseeing the administration, configuration, and maintenance of SAP systems within the organization. Your role will be pivotal in ensuring the seamless operation of SAP software (BYD) and its associated components. Your responsibilities will encompass a range of key tasks, including but not limited to: - Demonstrating a fundamental understanding of SAP systems, specifically SAP SD, FICO, SCM, and MM, PP modules. - Monitoring and safeguarding the performance, availability, and reliability of SAP systems. - Handling master data maintenance, encompassing activities such as customer master, supplier master, and material master creation/modification. - Collaborating with end users for training and providing support for any new implementations or changes in SAP. - Planning and executing system backups, disaster recovery procedures, and system refreshes. - Applying patches, updates, and service packs to SAP systems while ensuring minimal downtime. - Developing and maintaining documentation, including SOPs, system configurations, and standard operating procedures. - Staying abreast of the latest SAP technologies, trends, and best practices to recommend and implement enhancements. - Supporting the configuration and customization of SAP modules to align with business requirements and enhance system functionality. To excel in this role, you are required to meet the following qualifications: - Possess a Master's degree in computer science, information technology, or a related field. - Demonstrate proven experience as an SAP executive or in a similar role, with hands-on expertise in SAP system administration and maintenance. - Exhibit in-depth knowledge of SAP system architecture, components, and integration points. - Provide IT support to the team, including hardware, network, and other software-related assistance. - Be proficient in SAP administration tasks such as system installations, upgrades, performance tuning, and troubleshooting. - Have experience with SAP system monitoring tools and performance optimization techniques. - Showcase excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues. - Possess strong communication and collaboration skills to effectively engage with cross-functional teams. - Hold SAP certification(s) in system administration or related areas (preferred). - Immediate joiners are required for this position. Join us at Orion and be a part of our dynamic team, contributing to the continued success and growth of our global operations.,

OnGrid is a prominent digital trust platform that specializes in offering digital KYC, verifications, and background checks for efficiently onboarding employees, contractors, users, merchants, and customers. Founded by IIT-B alumni, OnGrid has successfully served over 3000+ satisfied clients. At OnGrid, the primary focus is on redefining and reimagining trust, safety, compliance, and accountability through the platforms OnGrid, eLockr, and Gridlines. The foundational pillars of trust have been established, resulting in a profitable venture with a workforce of over 300 full-time individuals. Now, the aim is to explore uncharted avenues and execute innovative strategies like never before. In this pursuit, we are seeking a motivated IT Support professional who is a self-starter with a keen eye for detail, analytical mindset, problem-solving abilities, and a proactive approach towards enhancing the company's information security, risk identification, and prompt implementation of necessary changes. Responsibilities: - Installing and configuring computer systems for employees. - Addressing IT support requests from employees. - Collaborating with vendors to diagnose software, networking, or hardware issues. - Maintaining an IT hardware asset registry. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Providing technical support on-site or via remote-access systems. - Ensuring compliance of employees" systems with organization policies for data security using tools like Antivirus, DLP systems, and endpoint security. - Monitoring security threats detected by Antivirus and DLP systems, resolving issues, and promptly informing management. - Securely handling asset disposal. - Researching and implementing software solutions tailored to organizational needs. - Repairing hardware malfunctions, software issues, and networking problems. - Tracking and managing work records related to hardware assets. - Collaborating with vendors for various IT-related services such as laptop repair, office network issues, Antivirus, and endpoint security. Requirements: - Bachelor's degree in information technology or computer science. - Proven work experience as an IT Support Engineer, Network Administrator, Desktop Support Engineer, or similar role. - Proficiency in Windows, Mac, and Linux OS platforms. - Hands-on experience with Antivirus, DLP systems, network resources, and endpoint security. - Understanding of networking and office internet resources. - Knowledge of computer hardware. - Strong time management skills. - Excellent interpersonal skills and teamwork capabilities. - Outstanding written and verbal communication skills. - Critical thinking abilities. What We Offer: OnGrid practices agile methodologies and maintains open communication channels with team leads. Team members are encouraged to contribute their ideas, fostering overall team development. We provide top-notch facilities including infrastructure and benefits such as paid holidays, maternity and paternity leave, health insurance, flexible work hours, and more. Our close-knit teams often support each other's professional and personal growth.,

As a DevOps Application Support, you will be responsible for providing support for various applications in a financial firm. You should have a strong understanding of Unix/Windows systems, databases, Unix scripting, JMX, and general financial data. Your role will require multitasking abilities and the coordination of IT support activities across multiple applications. Key qualifications for this position include a minimum of 3 years of experience in supporting applications within a financial firm. You should have a proven track record in implementing and refining support processes, as well as the ability to influence different peer groups. Strong interpersonal skills and excellent verbal and written communication are essential for effective collaboration. In this role, you will be expected to react appropriately to challenging situations, such as managing production outages. Additionally, having the ability to develop or work with Java would be beneficial. If you meet these qualifications and are interested in this opportunity, please send your latest profile to the email provided above.,

As an IT Support Lead at Artesian Software Technologies, you will be a key member of our team, responsible for providing technical support and leadership to ensure the smooth functioning of IT operations. You will need a Bachelor's degree in Information Technology, Computer Science, or a related field along with a minimum of 5 years of experience in IT support, including at least 1 year in a lead role. Your excellent communication skills, both verbal and written, will be crucial as you collaborate with team members and interact with our clients, particularly those based in the US. A strong knowledge of Windows and Linux operating systems, networking, and cloud services will be essential for success in this role. Experience with the ITIL framework and best practices in incident and problem management will also be beneficial. In this position, you will lead and mentor the IT support team, providing hands-on technical support for hardware, software, and networks. You will oversee incident management, ensuring timely resolution, and manage and maintain our IT infrastructure, including servers and networks. Troubleshooting and resolving complex IT issues, liaising with vendors, and managing service delivery will be part of your responsibilities. Your strong organizational skills and attention to detail will aid you in managing multiple tasks and prioritizing effectively. Certifications such as CompTIA A+, Network+, ITIL, or Microsoft Certified: Azure Administrator Associate are considered a plus. You will be responsible for creating and maintaining IT documentation, implementing strategies for continuous process improvement, and ensuring that our IT systems are secure and compliant. At Artesian Software Technologies, we specialize in developing efficient mobile applications and web platforms for clients across various industries. We value a healthy work-life balance and maintain a flexible, employee-friendly environment. Join our team and work closely with skilled professionals to deliver tailored solutions while enjoying the opportunity for growth and development. Shift timings for this position are from 6:00 pm to 3:00 am. If you are passionate about IT support, possess the required skills and experience, and are looking to take on a leadership role in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity at Artesian Software Technologies.,

At Task Source, we offer comprehensive outsourcing solutions tailored to meet the unique requirements of businesses of all sizes. Since 2020, our primary focus has been on delivering prompt project turnarounds, enhancing productivity, and achieving exceptional outcomes to support our clients in their success. Our services span across various domains of expertise, encompassing accounting and finance, back-office support, IT support, property management, order management, data entry, digital marketing, web design, graphic design, and more. Task Source takes pride in serving esteemed companies such as Belgium Diamonds LLC, Surya Insurance, Belgium Properties LLC, Lab Grown Diamonds USA LLC, Belgium Web Net LLC, Green Cars NY LLC, and many others. With a dedicated commitment to innovation and excellence, we strive to empower our clients in attaining their business objectives efficiently and effectively. Key Responsibilities: - Supporting daily operational tasks. - Managing and maintaining data records. - Coordinating and streamlining processes. - Monitoring inventory and resource allocation. - Handling customer inquiries and support. - Assisting with quality assurance measures. - Ensuring compliance with policies and regulations. - Preparing reports and documenting activities. - Collaborating with cross-functional teams. Education: Any Graduate/Any Postgraduate What You'll Love About Us: - Great company culture - Work-life balance - Future preparedness - 5-day work week - Flexibility - Attendance incentive plans - Employee engagement activities Required Skill Set: - Bachelors degree in business administration or related field. - Previous experience as an Office Executive. - Proficiency in computer operating systems and MS Office. - Teamwork capability. - Strong written and verbal communication skills. - Shift timing: US Shift (8:30 PM - 4:30 AM / 7:30 PM - 3:30 AM) Application Process: Interested candidates are required to submit a resume, cover letter, and relevant writing samples to the following contact details: Contact Details: 9201997465 Email: careerbo@tasksource.net Job Category: Night Job Type: Full Time Job Location: Indore Experience: 0 To 5 Years,

Job Description: As a Manufacturing Execution System IT Support Engineer at NeoLync Tele Communication Pvt Ltd in Varadaiahpalem, you will be responsible for providing technical support for the Manufacturing Execution System. Your role will involve handling day-to-day IT operations related to the system, ensuring smooth functioning and troubleshooting any issues that may arise. To be successful in this role, you should have a strong understanding of Manufacturing Execution Systems (MES) and experience in IT support, troubleshooting, and system maintenance. Additionally, knowledge of database management, SQL queries, network infrastructure, and cybersecurity will be essential. You should also be able to collaborate effectively with cross-functional teams to ensure the efficient operation of the system. If you are passionate about IT support and have the required qualifications, we encourage you to apply for this full-time on-site role and be a valuable part of our team at NeoLync Tele Communication Pvt Ltd.,

You are a responsible and proactive IT cum Admin Executive joining our team. Your strong organizational skills and ability to handle multiple tasks efficiently will be valuable assets. Your role involves managing attendance records, ID cards, and uniforms for employees. You will handle CRM software for client and internal data management and coordinate with vendors for office supplies, services, and requirements. Additionally, you will assist in planning and executing events and meetings, provide general administrative and clerical support, and offer IT support to staff and management. Ideally, you have prior experience in administrative or coordination roles, possess good communication and time-management skills, and can multitask effectively under minimal supervision. Your contribution will ensure smooth day-to-day office operations. This is a full-time position with benefits including leave encashment. The work schedule is during day shifts and the work location is in person.,

You have a great opportunity to join VaaniGreens Resort in Kaziranga, Assam as an IT Support Specialist. In this role, you will be responsible for providing technical support and guidance to non-technical staff, ensuring the smooth functioning of hardware and software systems. Your main responsibilities will include offering technical support for hardware and software issues, managing computer systems and networks setup and configuration, troubleshooting system and network problems, supporting the deployment of new applications, and ensuring privacy and security of computers and networks. To qualify for this position, you should have a Bachelor's degree in Computer Science or Information Technology, proven experience in IT support roles, familiarity with computer systems and networks, and at least 2 years of experience in IT support, preferably in media or entertainment industries. Additionally, you should possess strong troubleshooting skills, effective communication abilities, and excellent problem-solving capabilities. If you meet the qualifications and are interested in this opportunity, please send your CV/Resume to careersprideeast@gmail.com.,

Reporting To: Lead Digital Workplace Engineer (Germany) Job Summary We are looking for a Senior Digital Workplace Engineer based in Noida to play a pivotal role in delivering world-class end-user IT support and driving operational excellence across collaboration tools, endpoint management, and onboarding workflows. This remote role requires close collaboration with the Germany-based lead and participation in global service delivery. You will act as both a senior engineer and operational coordinator for the offshore team, ensuring SLA compliance, knowledge management, and user satisfaction. Key Responsibilities: Act as the offshore lead for Digital Workplace services, coordinating with the onsite Senior DWP Engineer in Germany Provide advanced support for Microsoft 365 (Teams, Outlook, SharePoint), Azure AD, Intune, and endpoint devices (Windows, Mac, iOS) Oversee onboarding and offboarding processes, ensuring timely device provisioning, access setup, and policy compliance Drive resolution of complex incidents and service requests logged in Jira Service Management (JSM) Administer Intune and MDM policies to enforce device compliance, patching, and security controls Monitor ticket queues, escalate as required, and ensure accurate SLA tracking and reporting Support deskside teams virtually by advising on issue resolution, especially for hardware or local network issues Maintain and continuously improve SOPs and knowledge base content in Confluence Analyze support trends and recommend improvements to enhance efficiency and first-contact resolution Participate in service review meetings, governance reporting, and CSI initiatives with global stakeholders Strong technical expertise in: Microsoft 365 suite (Teams, SharePoint, Outlook) Azure Active Directory (MFA, Conditional Access, RBAC) Microsoft Intune and Mobile Device Management (MDM) Required Skills & Experience: 5 7 years of experience in IT support or Digital Workplace engineering, with 2+ years in a senior or lead role Experience with Jira Service Management and Confluence (or similar tools) Proven ability to coordinate support operations remotely and collaborate with global teams Excellent problem-solving, documentation, and communication skills Familiarity with ITIL processes including incident, request, access, and knowledge management Fluent in English; able to work in Central European Time zone overlap Preferred Qualifications ITIL v3/v4 Foundation certification Exposure to AI/automation in IT support (e.g., virtual agents, ticket deflection) Familiarity with endpoint security monitoring tools and compliance protocols (e.g., QRadar, Splunk) Experience supporting hybrid workforces in global enterprises

Responsibilities: * Provide remote support * Maintain inventory & documentation * Troubleshoot hardware & software issues * Collaborate with team on project implementation * Manage helpdesk requests via phone/email

We are seeking a skilled and customer-focused Service Desk Analyst to provide IT support services. The role involves acting as the first point of contact for end users through various channels such as phone, email, and ITSM tools. The analyst will perform initial triage and resolution of incidents and service requests, escalate unresolved issues appropriately, and ensure a seamless support experience aligned with ITIL processes. Key Responsibilities: - Provide Level 1 to 1.5 technical support to end users through phone, email, and ITSM ticketing systems. - Troubleshoot and resolve basic hardware, software, network connectivity, and peripheral device issues. - Assist users with password resets, account unlocks, and access management, including multifactor authentication (MFA) support. - Log, classify, prioritize, update, and close service requests and incidents accurately in line with SLAs. - Escalate unresolved or complex issues to appropriate Level 2/3 or resolver teams following defined escalation procedures. - Guide and encourage users to utilize self-service portals, FAQs, and knowledge base articles for faster resolution. - Support end users in using conferencing tools (e.g., Teams, Zoom) and mobile device setups. - Provide priority support for VIP users, ensuring high levels of customer satisfaction. - Use approved remote access tools to provide hands-on assistance when required. - Monitor and follow up on open tickets to ensure timely resolution and user communication. - Contribute to the creation, review, and maintenance of knowledge articles, SOPs, and user guides. - Assist in communicating planned outages, maintenance activities, and IT service advisories to users. - Adhere to ITIL-aligned processes for incident, problem, and release management activities. - Maintain compliance with company security and data protection policies during all support activities. - Collaborate effectively with peers and resolver groups to ensure a seamless support experience. - Qualifications: - Bachelor's degree in computer science, Information Technology, or related field (preferred). - Experience in a Service Desk or IT Support role. - ITIL Foundation certification (preferred). - Strong knowledge of Windows OS, MS Office Suite, Active Directory, and remote support tools. Key Skills: - Excellent verbal and written communication in English. - Strong customer service and problem-solving skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Familiarity with ITSM platforms (e.g., ServiceNow, BMC Remedy, ZenDesk). - Team player with a proactive approach to issue resolution. Required Skills Service Desk, ServiceNow, Troubleshooting

Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: • Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. • Install, configure, and troubleshoot Windows operating systems and standard applications. • Handle basic network configurations including DHCP, DNS, and VPN. • Support and troubleshoot issues related to Active Directory, File Servers, and RDP. • Monitor and respond to support emails and service tickets daily. • Manage and track IT support tickets using the ticketing system. • Escalate unresolved issues to higher-level support teams as needed. • Maintain accurate documentation of issues, solutions, and processes. • Provide remote and on-site support to end users. • Participate in shift rotations to support a 24x5 operational model.

Description Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems You'll play a key role in maintaining and improving the reliability of our core technology infrastructure, Provide advanced technical support for Prime Video's core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About The Team Prime Video & Studios Core Tech supports the backbone of our streaming technology We're a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally Our culture emphasizes innovation, collaboration, and continuous improvement, Basic Qualifications 4+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues You're a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Preferred Qualifications Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python, Our inclusive culture empowers Amazonians to deliver the best results for our customers

Description Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems You'll play a key role in maintaining and improving the reliability of our core technology infrastructure, Provide advanced technical support for Prime Video's core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About The Team Prime Video & Studios Core Tech supports the backbone of our streaming technology We're a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally Our culture emphasizes innovation, collaboration, and continuous improvement, Basic Qualifications 3+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues You're a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Preferred Qualifications Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python, Our inclusive culture empowers Amazonians to deliver the best results for our customers

Are you passionate about improving business processes? Do you enjoy working with a diverse multinational team of engineering talents? Join our IT Support team This IT Engineering team provides 24x5 support for IT applications using the latest technology stack. Applications support internal business functions and Akamai customers, with collaboration across teams and business units. Partner with the best As a Systems Support Engineer, oversee support for cloud and on-premises applications. Collaborate with stakeholders and teams to understand IT needs. Troubleshoot issues, guide teams, and provide effective resolutions. As a Systems Support Engineer, you will be responsible for: Monitoring alerts proactively while providing infrastructure and application support to prevent incidents. Recording, prioritizing, and resolving incidents while managing service requests and communicating updates to users. Ensuring high-quality process execution, meeting SLAs/OLAs, and managing transitions from Engineering to Operations. Collaborating with engineering teams, performing configurations, maintenance, updating documentation, and providing rotational support coverage. Do what you love To be successful in this role you will: Have 2+ years of experience and a bachelors degree in computer science/Engineering or relevant fields. Have a track record of meeting support KPIs and SLAs, and achieving high customer satisfaction scores Have experience providing technical solutions & support to Enterprise customers. Demonstrate expertise with technologies: Linux (required), Oracle SQL, Siebel. Utilize Configuration Management tools and scripting languages such as Python, shell, and others. Support large-scale distributed systems, align with business initiatives, guide engineers, and contribute technology insights. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Warm Greetings from Rivera Manpower Services, Hiring: Technical Support Associate Microsoft Products Location: Bangalore Shift: US Shifts (Night) CTC: As per industry standards Experience: Minimum 2 years in technical support (voice) Joining: Immediate Joiners Only Eligibility: Graduate / Undergraduate with 2+ years of technical support voice process experience Strong command of English communication skills Excellent troubleshooting skills in Microsoft products (Windows OS, MS Office, Outlook, O365, etc.) Roles & Responsibilities: Provide voice-based technical support to global customers using Microsoft products Troubleshoot issues related to: Windows OS Office 365 / Outlook Drivers, printers, hardware peripherals System performance and connectivity Guide customers step-by-step to resolve technical issues Maintain AHT , First Call Resolution , and CSAT targets Document all interactions accurately in ticketing systems Escalate complex issues to higher-level support if required Call and Book Your Interview Slots: / 7829336202 / 7829336034 /8884777961