Field Tech Analyst

As a Field Tech Analyst - INHY Tech Lounge at NTT DATA, your role will involve providing 360 IT support for applications and hardware, managing asset inventory, supporting conference room technologies, assisting with mobility device issues, and contributing to ad hoc projects. Key Responsibilities: - Providing hardware leasing and lifecycle management services - Offering turnkey IT support solutions - Managing mobile devices and providing support - Supporting conference room devices and technologies Qualifications Required: - Experience in L2 onsite IT support for multiple technologies - Proficiency in asset management and device lifecycle management - Strong communication skills to liaise with clients and ensure business as usual (BAU) needs are met - Ticket management expertise to meet SLA and NPS requirements - Ability to handle asset and mobile device refresh tasks - Experience in providing support for conference room devices and technologies About NTT DATA: NTT DATA is a $30 billion global innovator in business and technology services, serving 75% of the Fortune Global 100. With a commitment to helping clients innovate, optimize, and transform for long-term success, NTT DATA has a diverse team in over 50 countries and a strong partner ecosystem. Services offered include business and technology consulting, data and artificial intelligence solutions, industry-specific offerings, and application development and management. NTT DATA is known for its digital and AI infrastructure capabilities and is part of the NTT Group, investing significantly in R&D to support organizations in confidently navigating the digital future. Visit us at us.nttdata.com,