Technical Support Executive 1

3 - 8 years

5 - 10 Lacs

Posted:3 days ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Handle basic troubleshooting (password resets, desktop issues, basic network connectivity), log all incidents accurately via HelpDesk ticketing system & serve as first point of contact for all IT issues, ensuring quick resolution or proper escalation

Required Candidate profile

Strong communication, active listening, basic knowledge of Windows/MS Office, ticketing systems & a commitment to first-call resolution.Excellent customer service skills & foundational IT knowledge.

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