Job Title: Technical Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsoft's consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: Customer Interaction: Troubleshooting : Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening : Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication : Clearly explain technical concepts to non-technical users . Product Knowledge: Microsoft Ecosystem : Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches : Stay informed about product updates, patches, and known issues. Self-Service Guidance : Guide customers on using self-help resources and online documentation. Issue Resolution: Tiered Support : Escalate complex issues to higher tiers when necessary. Remote Assistance : Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management : Document interactions, solutions, and follow-up actions in the support system. Customer Satisfaction: First-Contact Resolution : Strive for first-contact resolution whenever possible. Professionalism : Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback : Collect feedback and identify areas for improvement. Collaboration: Cross-Functional Teams : Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing : Contribute to internal knowledge bases and share best practices. Quality Assurance: Adherence to Policies : Follow Microsoft's support policies and guidelines. Quality Metrics : Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: Accounts and Billing Skills : Account & Payment Management : Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management : Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance : Help customers with sign-in or sign-up processes. Refunds and Purchases : Assist with refunds and guide customers through product purchases. Token Redemption : Help customers redeem tokens, gift cards, and promotional codes. Customer Service Skills : Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. As a Technical Support Advocate, you'll play a crucial role in ensuring Microsoft's customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction.
Job Description: Industry: BPM/ITES Track BFSI voice or anyone who has worked for international voice process on customer service roles. Joining availability: Open however immediate one’s will be preferred. Voice proficiency: C1 (72+ Versant) Interested candidates share your updated CV at shanthin@pisquaretech.com or 8639468236 Regards, Shanthi N
Multimedia Developer | Exp: 3 to 10 years | Location: Bangalore Embedded C or C++ With (Linux or RTOS or Android or windows) with any multimedia exp Job Description: Development experience in Embedded domain using C/ C++ Programming Strong knowledge in Linux/QNX Experience in working on any Linux/Android Drivers Experience working in any Multimedia drivers ( Audio, Video/OMX , Display, Graphics, Camera) Knowledge of respective Multimedia HAL The engineer is expected to contribute to advanced software development environment facilitating board bring-up, development, and delivery. The engineer is expected to develop and debug software prototypes including device driver software Software System development and bug fixing on Automotive Chipsets for products based on Android/Linux/QNX OS platforms. Development and implementation of an efficient and transparent variant handling and re-use concept for the platform Must have Skill: Multimedia (Camera , Audio ,Display , Video , Graphics) Programming Language: Embedded C/C++ ; Operating System: Linux , QNX, Android ; Domain : Automotive
Multimedia Developer | Exp: 3 to 6 years | Location: Bangalore Embedded C or C++ With (Linux or RTOS or Android or windows) with any multimedia exp Job Description: 3-6 years of relevant experience in development. Development experience in Embedded domain using C Programming Experience in Linux system programming Experience in working on any Linux/Android Drivers Experience working in any Multimedia drivers ( Audio, Video, Display, Graphics, Camera) Knowledge of respective Multimedia HAL Role The engineer is expected to contribute to an advanced software development environment facilitating board bring-up, development, and delivery. The engineer is expected to develop and debug software prototypes including device driver level software. Software System development and bug fixing on Automotive Chipsets for products based on Android/Linux/QNX OS platforms. Development and implementation of an efficient and transparent variant handling and re-use concept for the platform
Role & responsibilities Lead technical design and development for Microsoft Dynamics 365 Finance & Operations (D365 F&O) projects. Collaborate with product owners, business analysts, and delivery teams to define scope, effort, and timelines. Design scalable architecture using X++ and Dynamics frameworks. Perform technical design reviews, code reviews, and ensure best practices in coding and architecture. Develop and deploy solutions using LCS and Azure DevOps (CI/CD pipelines). Mentor team members, manage backlog, and implement Proof of Concepts (PoCs). Ensure smooth deployment in non-production and production environments. Work with onshore/offshore delivery teams for seamless project execution. Preferred candidate profile 7+ years of IT experience with at least 4+ years in Microsoft Dynamics 365 F&O . Strong hands-on experience in X++ , Data Entities , OData , Batch Framework , and Custom Services . Experience in Azure DevOps , LCS , and CI/CD practices. Exposure to .NET/Angular preferred. Strong communication and leadership skills, with ability to mentor teams. Prior experience in onshore/offshore delivery models is a plus.
Hi, Please find the below job description and kindly share your updated resume with ansible automation engineering experience NOTE:: Candidate should be willing to work pi-square payroll Candidate must have PF for every company Candidate must be available for one round face to face discussion in client Location Candidate must be available to join within 10days Job Title: Ansible Automation Engineer Experience: 8+ Years Location: Any DC Location (Offshore) Shift Timing: 2 PM 11 PM or 9 PM 7 AM (as per client calendar) Background Verification: Post-onboarding Job Description: We are hiring an experienced Ansible Automation Engineer to design, implement, and maintain automation solutions for scalable infrastructure and application deployment. The ideal candidate should have expertise in Ansible, CI/CD pipelines, and scripting , along with strong problem-solving and collaboration skills. Key Responsibilities: Develop and maintain Ansible playbooks, roles, and templates for provisioning, configuration, and deployment. Collaborate with DevOps, system administrators, and developers to automate infrastructure workflows. Troubleshoot automation-related issues and ensure scalability, performance, and security. Monitor system performance and optimize resource utilization. Integrate automation with CI/CD pipelines and follow DevOps best practices. Mandatory Skills: Strong hands-on experience with Ansible (playbooks, roles, templates). Proficiency in Python, Bash, or PowerShell (Windows PowerShell++) . Experience with CI/CD pipelines and version control (Git). Knowledge of Terraform, Docker, Kubernetes is a plus. Qualifications: Bachelors degree in Computer Science/IT or equivalent experience. 8+ years of experience in automation engineering with a focus on Ansible . Excellent problem-solving, communication, and collaboration skills. Relevant certifications in Ansible, DevOps, or cloud platforms (preferred).
Position: SAP Consultant (ABAP+HANA) Shift: 8:30 am-5:30 pm Location: Chennai Yrs of exp : 9-13 (Look Only same year exp Not more than that) Notice period : immediate or 15 Days . Skills Required Strong communication skills Ability to do multitask and manage multiple deliverables and projects at the same time Proficiency in system analysis, design, development, and implementation Must have Extensive Working Knowledge of ABAP Workbench ,Data Dictionary ,classical and Interactive reports using ALV, Dialog programming , object programming , object-oriented programming , smart forms ,Data Migration , Data Uploads using BDC,BAPI Advantage if have working experience in CDS /AMDP/UI5 Expertise in ABAP new Syntax>7.4,ABAP on HANA ,ABAP Debugging , performance tools , Runtime Analysis , SQL Trace Expertise in development of RCF (Remote Function call) ,Report, Batch, scheduling ,OOPS,ODATA Prepare understanding of business document, technical specification and testing document for development Being a technical expert identify the application issue and provide timely solution Develop ,code, document and execute unit test, systems , integration, and acceptance tests and testing tools for function of high complexity Undertake performance tuning activities for SAP integration activities Mentor and coach Junior developer resources Transform business function requirements into technical program specs to code test and debug programs
Role & responsibilities Strong communication skills Ability to do multitask and manage multiple deliverables and projects at the same time Proficiency in system analysis, design ,development and implementation Extensive working knowledge of ABAP Workbench ,Data Dictionary ,classical and interactive Reports using ALV,Dialog programming ,object oriented programming ,database design, smartforms ,data migration ,data uploads using BDC and LSMW Expert in ABAP Debugging , performance tools ,runtime analysis ,SQL Trace Expertise in development of RCF (Remote function call), reports ,batch scheduling , OOPS Prepare understanding of business document , technical specification and testing document for Expertise in development and trouble shooting of work flow ECC 6.0 , knowledge on migration from ECC to S/4 Hana.3 Preferred candidate profile
Key Responsibilities: Customer Interaction Product Knowledge Issue Resolution Customer Satisfaction Collaboration Quality Assurance Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: Education : Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environments Interested candidates please reach out at shanthin@pisquaretech.com or 8639468236 Regards, Shanthi N
Hi, Please find the below JD and kindly share your updated resume to suja.muthuvel@pisquaretech.com Job Title: IT Asset Management Specialist (SAM/HAM) Location: Bangalore/Pune/Hyderabad (Hybrid) Experience: 4-6 Years (4 years relevant) Shift: IST/UK Hours Domain: IT Asset Management Preferred candidate profile Candidate must have PF for Every company where they worked Candidate must be available for any one round face to face interview Candidate must not have any pipeline offer Candidate must join immediately Candidate must be available to take virtual interview through laptop Job Overview We are looking for an IT Asset Management Specialist with expertise in Software and Hardware Asset Management (SAM/HAM), CMDB, and Software Procurement. The role involves managing software licenses, compliance, SaaS applications, and hardware asset lifecycle while ensuring effective governance and cost optimization. Roles & Responsibilities Manage SAM/HAM processes, tools (SAM Pro, HAM Pro, AMDB), and license compliance for major publishers (Microsoft, Oracle, IBM, Adobe, VMware). Oversee hardware and software asset lifecycle, including EOL management and sustainability KPIs. Conduct SAM maturity assessments and implement continuous improvement initiatives. Manage SaaS applications using specialized tools, ensuring governance and compliance. Develop workflows and automation solutions for asset management processes. Provide insights and reports using Tableau, ServiceNow Performance Analytics, and Power BI. Engage stakeholders across multiple geographies and senior management levels. Lead cost-saving and cost-avoidance initiatives through asset optimization. Mandatory Skills IT Asset Management (SAM/HAM) with 4+ years of hands-on experience. Deep knowledge of licensing models (IBM PVU/RVU, Oracle Processor/Core-based, Concurrent, Socket-based). Familiarity with discovery tools (SCCM, JAMF, Qualys, ServiceNow). Strong communication and presentation skills. Experience in application rationalization and modernization. Preferred/Desired Skills Certifications: CSAM, CHAMP, CAMP, ITAM, SAM (preferred). Hands-on with Tier-1 publisher configurations (Oracle, IBM). Workflow design and custom automation experience. Warm Regards, Suja Muthuvel, Lead Talent acquisition-Recruitment suja.muthuvel@pisquaretech.com Pi Square Technologies. Smart Works Campus,3A, Mindspace, HITEC City, Hyderabad- 500081 www.pisquaretech.com
Position: Automation Engineer Location: Alwar, Rajasthan Roles and Responsibility: The candidate will be responsible to ensure the data from all the machines and tools is captured in the application server. Collaborate with the implementation/ PLM team and support. Diagnose and resolve issues in automation systems with respect communication protocols. Understand the specific protocols to be used to fetch particular data. Ensure the solutions from 5th Gen is connecting to all machines. Expertise in understanding the source of data getting collected. Specific machine or tool etc. Flexibility to work in shifts. Mandatory Skills: Kepware Middleware Software and Knowledge in automation language - Ethernet / Industrial Protocol, Modbus, OPC UA & Open Protocols Preferred: HMI Integration
Job Description: Industry: BPM/ITES Track BFSI voice or anyone who has worked for international voice process on customer service roles. Joining availability: Open however immediate ones will be preferred. Voice proficiency: C1 (72+ Versant) Interested candidates share your updated CV at chaitanya.kalavalapudi@@pisquaretech.com or 7013407239 Regards, Chaitanya K
RESPONSABILITIES 1. Create functional safety goals and cascade requirements in adherence to ISO 26262 2. Develop safety related documentation including safety plan, safety case, item definitions, HARAs, FTAs, DFMEAs and similar 3. Ensure all safety related requirements are defined, complete and traceable through to verification and validation 4. Work with independent reviewers to audit and ensure functional safety compliance 5. General Duties 6. Undertake any other duties / tasks assigned, which may include providing support to other departments. 7. Suggest & implement approved improvements to company processes 8. Represent Plastic Omnium in a professional manner 9. Be knowledgeable about the full range of Plastic Omnium work 10. Health & Safety 11. To follow all Health and Safety procedures. 12. To identify any Health & Safety concerns in your day-to-day work and escalate as appropriate. REQUIREMENTS Essential 1. Working knowledge of the Systems Engineering V-model 2. A good understanding of electric drivetrain architectures and familiarity with different types of components such as batteries, motors, power electronics Desirable Confidential -C2- Internal 1. Working understanding of hydrogen fuel cell and battery electric vehicles such as types of hazards Skills & Experience 1. Engineering experience throughout an entire product lifecycle minimum 5 years 2. Significant experience of ISO 26262 preferably within an automotive OEM or Tier 1 supplier 3. Good data presentation skills (reporting and documentation) 4. Well organized, comfortable following process and excellent attention to detail Desirable 1. Experience in other functional safety standards for non-automotive applications e.g. ISO 50657 2. Knowledge and experience of failure mode avoidance processes including DFMEAs and Fault Tree Analysis throughout the product engineering lifecycle, from concept to production 3. Experience in using requirements management systems such as DOORS or Codebeamer, similar 4. Prior use of software tools designed for functional safety such as Ansys Medini Analyze 5. Experience assessing and understanding system models e.g. SysML or RAAML in tools such as Sparx Enterprise Architect, IBM Rhapsody 6. Experience in software quality and process e.g. ASPICE 7. Experience in developing and working to a Design Verification Plan EDUCATIONAL QUALIFICATIONS Degree in engineering or related discipline
Role & responsibilities Provide first-level technical support for Windows, Office/Microsoft 365, and devices. Diagnose and resolve software, network, and connectivity issues. Assist with account management, billing, subscriptions, and product activation. Handle queries through phone, chat, and email with professionalism. Escalate complex issues to higher support tiers when required. Maintain accurate case documentation and adhere to SLAs. Guide users on installation, updates, and troubleshooting via self-help or remote support tools. Preferred candidate profile 14 years of experience in Technical Support / Customer Support. Strong knowledge of Windows OS, Office 365, and device troubleshooting. Excellent communication, empathy, and problem-solving skills. Ability to manage multiple cases in a fast-paced environment. Certifications (Microsoft M365 Fundamentals, Azure Fundamentals) are a plus.
Key Responsibilities: • Design, develop, and maintain ETL pipelines using Azure Databricks notebooks and workflows. • Perform big data processing and analytics using Spark on the Databricks platform. • Write optimized and efficient code using PySpark, SparkSQL, and Python. • Implement and enhance data transformation and integration pipelines. • Manage secrets and credentials securely using Key Vault and Databricks secret scopes • Write and debug complex SQL queries (preferably PL/SQL and Spark SQL) for data retrieval and analysis. • Troubleshoot and resolve issues related to Python, PySpark, and SQL. • Collaborate with cross-functional teams to understand data requirements and deliver solutions. • Use Git for version control and manage CI/CD pipelines for automated deployments. Required Skills: • Strong experience with Azure cloud services and cloud-native data engineering. • Proficiency in Databricks, Spark, PySpark, and SparkSQL. • Solid understanding of SQL variants, especially PL/SQL. • Experience with Git and CI/CD tools and practices. • Excellent problem-solving, communication, and collaboration skills
Multimedia Developer - Bangalore Exp - 3 to 9 Years Notice Period - Immediate to 30 days Embedded C or C++ With (Linux or RTOS or Android or windows) with any multimedia exp Job Description: 3-9 years of relevant experience in development. Development experience in Embedded domain using C Programming Experience in Linux system programming Experience in working on any Linux/Android Drivers Experience working in any Multimedia drivers ( Audio, Video, Display, Graphics, Camera) Knowledge of respective Multimedia HAL If you are interested with position please do share your updated CV to - soujanya.c@pisquaretech.com Regards. Soujanya C Team Lead Talent Acquisition Pi Square Mobile: +91 9740229465
Role & responsibilities Design, develop, and maintain ETL pipelines using IBM DataStage v11.x Build complex DataStage jobs using Aggregator, Join, Merge, Lookup, XML, Java, Change Capture, and other stages Develop and manage DataStage Sequences , monitor job execution via DataStage Director Schedule jobs using Control-M , AutoSys , or Tivoli Write and optimize SQL queries; work with DB2 and PL/SQL Develop Unix/Linux shell scripts for automation and file operations Participate in architecture reviews and recommend scalable ETL designs Lead, mentor, and guide junior developers with best practices Ensure high performance, error handling, and monitoring mechanisms Preferred candidate profile 6 to 10 years of experience in IBM DataStage ETL development Proficiency in PL/SQL , Unix shell scripting , and RDBMS (DB2 preferred) Hands-on experience with DataStage Parallel Extender Exposure to Cloud Pak for Data (CP4D) is a plus Experience with scheduling tools: Control-M , Tivoli , or AutoSys Knowledge of mainframe file structures and enterprise data environments Strong analytical and troubleshooting skills Excellent communication and teamwork abilities Willing to work from office and/or relocate to Hyderabad, Bengaluru, or Chennai
Embedded Linux Developer - Bangalore Experience : 2-3 Years Job location : Bangalore (Nagavara) Notice Period - Immediate to 15 Days Core Technical Skills 2-3 years experience with embedded Linux (e.g., Yocto, Buildroot) Basic knowledge of bootloaders (U-Boot), device trees, and kernel modules Proficient in C/C++ or some Python helpful Familiar with Linux system programming (processes, threads, IPC) Cross-compiling and using build tools (Make, CMake) Development Tools Git for version control Debugging with GDB, serial console or JTAG Basic shell scripting (Bash) Networking & Communication Basic knowledge of TCP/IP, socket programming Familiar with serial, I2C, SPI or CAN protocols Other Useful Skills Understanding of embedded hardware basics UI Development tools like QT, good to have If you interested with a position please do share your updated CV to - soujanya.c@pisquaretech.com Regards, Soujanya C
Position: - Hardware Design Engineer Experience: 8 10 Years Mandatory Skills Experience in schematic design, layout, simulation and technical documentation Field failure root cause analysis and resolution (Electromechanical/Discrete Analog), DFMEA. Knowledge/Exposure to 8bit/16bit/32bit micro controllers Design experience with OPAMP, MOSFETs, power DC/DC converter and PWM Driver Full product validation with EMI EMC, ESD, AC voltage; surge testing and reports were prepared for the same. Experience in EMI/EMC filter design, DV/PV (EMI/EMC) test plan creation, testing and result evaluation Tools Skills Altium, Math CAD, LT Spice Additional Skills Hands on LIN, SPI, I2C and UART protocol KWP 2000, UDS Diagnostics Experience in ISO26262 based automotive design Responsibilities Responsible for overall project hardware development with coverage of the entire development chain. Responsible for answering/participating customer RFI/RFQ , able to provide inputs/effort estimation with detailed task planning, customer queries related to hardware question. Able to resolve plant issues for hardware related problems, as and when required. Component selection, BOM , and Cost Optimization. INTEVA process compliance for the hardware team. Compliance in ISO 26262 functional safety hardware engineering. Support Innovation and Continues Improvement of INTEVA ECU portfolio. Work, support with other project development teams (Software/Systems/etc.). Review ECU manufacturing processes and functional test plan, etc
Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience. 7+ years of professional experience in penetration testing and offensive security consulting. At least 2 years of experience conducting red team operations. At least 2 years of practical experience in cloud penetration testing (AWS, Azure, etc.), including identification and exploitation of misconfigurations and IAM vulnerabilities. Generalized penetration testing experience in areas such as infrastructure penetration testing, and manual web, mobile, or API penetration testing. Ability to simulate real-world adversarial techniques and develop creative attack chains in controlled environments. Strong understanding of network protocols, Active Directory, privilege escalation techniques Demonstrated experience with C2 frameworks (Cobalt Strike, Silver, etc.) Proficiency in scripting or coding languages (Python, PowerShell, Bash, etc.)