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Help Desk Engineer

Help Desk Engineer

Hire Best Recruitment Company

1 - 4 years

4 - 5 Lacs

thane navi mumbai mumbai (all areas)

Posted:21 hours ago| Platform:

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Skills Required

it helpdesk helpdesk management desktop support service desk management service request ms outlook end user support sla teamviewer troubleshooting it support rmm it service desk sop remote support technical helpdesk ticketing tools service desk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as the first point of contact for support via phone, email, or ticketing tool.
Log, diagnose and resolve incidents for desktops, laptops, printers, and business apps. Manage user accounts, Active Directory/O365 user administration

Required Candidate profile

Strong knowledge of Windows 10/11, MS Office 365, remote tools, and basic networking knowledge of Routers, Firewalls, Switches, VPN and wireless devices.

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Help Desk Engineer