45 Teamviewer Jobs

Provide Tier 1 & 2 desktop/laptop support (Windows/macOS). Setup and configure new employee laptops and accounts (email, apps, VPN, etc.). Troubleshoot hardware and Software issues on user devices. Maintain and manage inventory of IT assets (laptops, peripherals, licenses). Provide support for conferencing tools (Teams). Handle onboarding and offboarding IT procedures. Assist with basic networking issues (Wi-Fi, printers, DNS, etc.). Document IT support procedures and maintain a knowledge base. Manage access rights and security groups (Azure Accove Directory and M365 Admin Centre). Collaborate with development and operations teams for internal IT needs. Required Skills & Qualifications Bache...

In your role as an IT Service Desk Analyst, you will be part of a team dedicated to providing Clarivate colleagues with World Class Information Technology Support and Service. By monitoring critical elements of the IT infrastructure, responding to system alerts and user request for assistance , you provide the front-line support required to delight both our internal and external customers. About You ( Skills & Qualification Required) Associates degree or bachelors degree in Computer or Equivalent combinations of education, work experience, and certification will be considered. Minimum 2 years experience working in a support/service capacity; preferably global IT organization, underlined by r...

As a Real-time Remote Technical Support Specialist at our company located in Mohali, you will be responsible for providing immediate assistance to customers in the US who are encountering difficulties with setting up their devices, experiencing slow system performance, facing software errors, or having internet connectivity issues. Your key responsibilities will include: - Resolving operating system, email, and device driver issues remotely. - Utilizing tools such as TeamViewer to access and troubleshoot customer devices effectively. - Suggesting suitable paid support plans to customers as needed. To qualify for this role, you should meet the following requirements: - Possess at least 1 year...

Job Summary: We are seeking a knowledgeable and customer-oriented IT Desktop Support Specialist to join our IT team. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Key Responsibilities: Provide first-line technical support to end users on various technical issues and problems relating to hardware, software, and peripherals. Install, configure, and troubleshoot desktop systems, laptops, printers, scanners, mobile devices, and other hardware. Maintain and support operating systems (e.g., ...

As a Systems Administrator, your role will involve addressing user tickets related to hardware, software, and networking issues. You will guide customers through the installation of applications and computer peripherals and maintain, upgrade, or replace hardware and software systems as needed. It will be your responsibility to ensure continuous availability of networking and computing systems, maintaining a 24x7 operational status. Additionally, you will manage system configurations and operations for client-based computing environments and troubleshoot and resolve issues and outages promptly. Key Responsibilities: - Resolve complex issues related to Windows servers, desktops, and applicatio...

Job Description . Respond to inbound/outbound calls, emails, and support tickets from US customers. . Troubleshoot software, hardware, connectivity, and access-related technical issues. . Accurately log interactions, diagnostics, and resolutions in the helpdesk system. . Escalate unresolved or complex issues to higher-level support teams. . Ensure timely resolution of issues in compliance with SLAs and deliver a customer-first experience. . Handle user onboarding tasks such as account setup and password resets. . Collaborate with US-based teams, adjusting to EST/PST time zone requirements. . Take full ownership of help requests from receipt to resolution with professional communication. . Pr...

Job Title: EUC Engineer (IMAC Implementation) Location: Pune Contract: 1-year (possible extension) Work Type: On-site Experience Level: 1yr *Immediate joiner* Role Overview: The EUC Engineer will execute and support IMAC (Install, Move, Add, Change) activities across end-user devices, ensuring smooth deployment, relocation, and configuration of IT assets, while adhering to IT standards and SLAs. Key Responsibilities: Execute IMAC activities for desktops, laptops, printers, peripherals, and other end-user computing devices. Perform hardware/software installations, upgrades, and configurations per IT policies. Manage asset tagging, inventory updates, and documentation. Support device rollouts,...

As a candidate for this role, you will be responsible for dynamic software deployment and providing services for our customized ERP. Your main tasks will include training users on how to effectively utilize the ERP system and offering solutions to users through phone support and TeamViewer. Key Responsibilities: - Train users on how to use the customized ERP efficiently - Provide solutions to users over the phone and through TeamViewer Qualification Required: - Bachelor's degree in any stream preferred - Proficiency in computer skills such as Word, Excel, etc. Please note that the company offers benefits like Provident Fund. This is a full-time, permanent position suitable for fresher candid...

1) International voice SD experience, Willing for 24/7 Shifts and WFO.. Act as the first point of contact for all IT-related queries via phone, email, or ticketing system 2) Log, categorize, and prioritize incidents and service requests in the ITSM tool 3) Troubleshoot hardware, software, network, and application issues 4) Escalate unresolved issues to appropriate support teams 5) Provide remote support using tools like TeamViewer, AnyDesk, or SCCM 6) Maintain documentation of known issues and solutions (Knowledge Base) 7) Ensure compliance with SLAs and IT policies 8) Assist in onboarding/offboarding activities (account setup, access provisioning) 9) Support end-user devices including deskt...

As a Remote Technical Support Specialist, your role will involve providing technical assistance to end-users through various channels such as phone, email, chat, or remote tools. You will be responsible for troubleshooting and resolving hardware, software, and network-related issues in Windows and/or Mac environments. Your duties will include logging, tracking, and managing incidents and service requests using ITSM tools like ServiceNow or Remedy. Additionally, you will assist users with system access, software installations, printer problems, and peripheral troubleshooting, escalating complex issues to Level 2/3 support teams when necessary. Key Responsibilities: - Provide remote technical ...

Role Purpose :Aternity Detailed JD: Support Engineer (3 Positions) Aternity Support Responsibilities: Provide technical support for the deployment, configuration, and maintenance of the Aternity digital experience monitoring solution. Troubleshoot and resolve issues related to endpoint agents, application performance, and user experience monitoring. Monitor system health, generate reports, and escalate critical incidents as needed. Collaborate with cross-functional teams to ensure seamless migration from Aternity to the new platform. Document support processes, known issues, and resolutions for knowledge sharing. Assist in user training and onboarding for the new solution. Participate in aft...

You said: Hyderabad, India (100% Onsite) Shift Timings: Permanent Night Shift & Weekend Coverage(Rotational night shifts typically between 6:00 PM IST to 2:00 AM, Role Summary: We are seeking a highly skilled and experienced IT Team Lead with 5-7 years of experience to manage and guide a 24x7 operational team comprising L2 Support Engineers and Infrastructure Engineers during the night and weekend shifts. The candidate will function as a technical lead (L3 level) and escalation authority, ensuring timely resolution of user support and infrastructure issues, SLA/SLO adherence, and continuous service excellence. Key Responsibilities: Technical & Operational Oversight: Act as L3 escalation poin...

As a leading content provider to the iGaming and Betting Industry, you strive to create engaging experiences for customers globally. Your team at Arrise Solutions (India) Pvt. Ltd. is dedicated to delivering best-in-class services and crafting games that players love. Key Responsibilities: - Act as L3 escalation point for end-user support and infrastructure issues such as End-User Devices & Applications, Global Network Infrastructure, and Servers & Monitoring Tools. - Ensure critical incidents and alerts are resolved within SLA and oversee ticket lifecycle in tools like JIRA. - Lead the night/weekend operations team, coordinate shift handovers, track staff availability, and drive knowledge t...

About Role: We are looking for a skilled and service-oriented Technical Support to provide remote and on-site assistance to our internal users. The ideal candidate will be the first point of contact for IT-related issues, offering support for hardware, software, operating systems, networking, and communication tools. In addition, the role includes IT inventory management and vendor coordination. This position is critical to ensuring smooth day-to-day IT operations across the organization. Key Responsibilities: Provide remote technical support to internal users for IT hardware, software, and system-related queries. Troubleshoot and resolve issues related to Windows operating systems, basic Li...

Troubleshooting, PHP, MySQL, CodeIgniter Front-end technologies: JavaScript, AJAX, CSS, UI debugging issue tracking systems like Zendesk and Jira Service Desk tools TeamViewer and AnyDesk Lead Experience

Job Description: We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users and will be responsible for diagnosing and resolving IT-related issues, either remotely or in person. The ideal candidate will have excellent technical skills, a customer-focused attitude, and the ability to communicate effectively in both French and English. Responsibilities: Provide first-line technical support to end-users, ensuring ...

As an IT Team Lead with 5-7 years of experience, your primary responsibility will be to manage and guide a 24x7 operational team comprising L2 Support Engineers and Infrastructure Engineers during night and weekend shifts. You will act as a technical lead (L3 level) and escalation authority, ensuring timely resolution of user support and infrastructure issues, adherence to SLA/SLO, and continuous service excellence. Your key responsibilities will include acting as the L3 escalation point for all end-user support and infrastructure issues, monitoring and managing issues related to end-user devices & applications (Windows, Mac, Linux, M365, Intune, Defender) and global network infrastructure (...

Company name- Anudip Foundation For Social Welfare Website- www.anudip.org Location- Bangalore (Indiranagar, Malleswaram, Yelahanka, Kormangla and Tumkur) Role Objective: To impart training and monitor the student life cycle for ensuring standard outcome Responsibilities: ? Impart Training on IT.? ? Basic hardware & software knowledge. ( Computer spares, Operating system, application software) ? Basic knowledge in MS Word, like page layout, print, header footer & mail marge. ? Basic internet knowledge like web browsing, new email creation, online shopping etc. ? Concept of Google Drive, OneDrive. ? Online Meeting Tool - WebEx, Skype. ? Remote Desktop Tool - TeamViewer, Any desk, Ammyy. ? Adv...

Key Responsibilities: Provide L2 technical support to global employees, with a focus on European & Indian users. Troubleshoot and resolve complex issues related to: M365 Suite (Outlook, Teams, OneDrive, SharePoint, etc.), Operating Systems: Windows 10/11, macOS, and Linux, Microsoft Intune, Microsoft Defender for: Handle remote troubleshooting via tools such as TeamViewer Administer and troubleshoot issues related to: Active Directory (AD) and Entra ID, Meeting room hardware, AV equipment, and printers Ensure timely resolution within SLA/SLO, escalate appropriately where needed. Monitor system alerts, take proactive actions, and ensure timely resolutions. Perform daily shift handovers, inclu...

Key Responsibilities: Provide Level 2 infrastructure support with a focus on: Network devices: Firewalls (Palo Alto, Cisco, Sophos, SonicWall), Switches/WiFi (Cisco, HP, TP-Link, Unify/Ubiquiti, D-Link, Aruba) VPN and remote access solutions, Active Directory servers and Azure Entra Monitoring and SIEM tools: Zabbix, Sentinel, PRTG, NetFlow Analyze. Monitor and resolve system alerts and issues within SLA using Zabbix, Sentinel, SIEM, etc. Analyze and troubleshoot complex infrastructure issues spanning cloud, on-prem, and hybrid environments. Use TeamViewer, Jira, and other collaboration tools for remote support and issue tracking. Perform detailed shift handovers, ensuring smooth communicati...

We are seeking a detail-oriented and proactive Application Support Specialist to provide first-line support for enterprise software products used in the life sciences and publishing domains. This role involves assisting researchers, editors, and domain professionals with day-to-day technical issues, guiding them through platform functionalities, and escalating complex problems to higher support tiers when needed. The ideal candidate will have a background in life sciences or related scientific fields , a strong grasp of digital technologies, and a genuine interest in supporting users working with scientific data, content workflows, and research publication systems . Prior experience working ...

Key Responsibilities: Technical & Operational Oversight: Act as L3 escalation point for all end-user support and infrastructure issues. Monitor and manage issues related to: End-User Devices & Applications (Windows, Mac, Linux, M365, Intune, Defender). Global Network Infrastructure (Firewalls, Switches, VPN, Wi-Fi). Azure, AD, Entra, Servers & Monitoring Tools (Zabbix, Sentinel, PRTG, NetFlow, SIEM) Ensure critical incidents and alerts are triaged, escalated, and resolved within SLA. Oversee ticket lifecycle in tools like JIRA, ensuring proper documentation and closure. Shift Management: Lead the night/weekend operations team and ensure smooth shift execution. Coordinate shift handovers with...

Job description Join with us IT Infrastructure L1 Support (On-site) Are you passionate about IT support and love solving technical challenges? Heres your chance to work with one of Indias fastest-growing financial services firms! Position: IT Infrastructure L1 Support Location: Mumbai & Bangalore Experience: 2 to 3 years Notice period : Immediate - short joiners (Serving np) * Note : Profiles that are matches with above criteria will be contacted for further process. What Youll Do Be the first point of contact for IT-related queries via phone, email, and ticketing systems. Troubleshoot issues like: Password resets Printer & email setup Software installations Desktop/laptop support Basic netw...

Job Description: As a remote support technician based in Mohali, you will be responsible for providing real-time assistance to US customers who are encountering challenges with setting up their devices, experiencing slow system performance, encountering software errors, or facing internet connectivity issues. Your primary goal will be to troubleshoot and resolve these issues efficiently to ensure customer satisfaction and smooth operation of their devices. Responsibilities: - Address and resolve operating system, email, and device driver issues remotely. - Utilize tools such as TeamViewer to gain control of customers" devices for troubleshooting purposes. - Suggest appropriate paid support p...

L2 Infrastructure Engineer (Night Shift) Location: Hyderabad, India (100% Onsite), Night Shift Support) Experience Required: 57 Years Shift Timings (Mandatory): Must be flexible to work permanent night shiftsand week-end/public holiday, with possible shift windows: 4:00 PM 12:00 AM IST |10:00 PM 6:00 AM IST |4:00 AM 12:00 PM IST (Shift schedules are subject to change based on business requirements.) Job Summary: We are seeking a highly experienced and technically strong L2 Infrastructure Engineer to join our global IT operations team. The ideal candidate should have 57 years of hands-on experience in network infrastructure management, including firewalls, switches, cloud infrastructure, moni...