15 Teamviewer Jobs

Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, printers, and mobile devices. Administer and support Active Directory, DNS, DHCP, Group Policies, and user account management. Provide support for enterprise applications (e.g., Outlook, Office 365, collaboration tools, antivirus systems). Perform installation, configuration, and maintenance of hardware and software systems. Manage remote and on-site support for end-users across locations. Monitor system performance and assist with proactive maintenance activities. Collaborate with L3 teams for unresolved issues or infrastructure-related tasks. Maintain accurate documentation of issues, solutions, asset inventory, and configurations. Create and maintain technical documentation, SOPs, and knowledge base articles. Assist in software patching, security updates, and compliance activities. Participate in IT projects including migrations, deployments, and audits. Train and mentor L1 support staff when needed. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 3-5 years of experience in IT support or infrastructure roles. Strong understanding of Windows OS (client and server editions), Office 365, and AD. Good knowledge of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). Familiarity with endpoint security tools and system backup solutions. Experience with remote desktop tools (RDP, TeamViewer, AnyDesk, etc.). Proficiency with ticketing tools such as ServiceNow, JIRA, Freshservice, or Zendesk. Strong problem-solving skills and ability to work under pressure. Excellent communication and documentation skills. Preferred Qualifications (Nice to Have): Microsoft Certifications (MCP, MCSA, or equivalent) ITIL v3/v4 Foundation Certification Exposure to virtualization platforms (VMware, Hyper-V) Basic PowerShell scripting knowledge Experience with cloud platforms like Microsoft Azure or AWS Familiarity with monitoring tools (e.g., SolarWinds, PRTG) Show more Show less

Experience: 1 - 3 Years Location: Pune Employment Type: Full-time About us: Codewalla is a New Yorkbased AI-native product studio with engineering teams in India. Since 2005, weve helped ambitious startups design, build, and scale modern digital products. Our work lives at the intersection of design, engineering, and automation powering everything from AI copilots to cloud-native platforms. Reliable infrastructure and fast operational response are the backbone of what we do. Thats where you come in. Role Overview: As a?TechOps Executive, youll ensure our systems, hardware, tools, and services are running securely, reliably, and efficiently whether its onboarding a new hire remotely, troubleshooting system issues, or working with vendors to get equipment delivered on time. This is a hybrid role that blends infrastructure management with IT execution, and its perfect for someone who enjoys solving practical problems, taking initiative, and keeping things running behind the scenes. What Youll Do: Systems Monitoring & Support Monitor uptime, system health, and performance across development and production environments Troubleshoot issues (local and remote) across OS, software, network, and cloud systems Perform root-cause analysis and collaborate with DevOps teams to resolve recurring issues Infrastructure, Security & Automation Configure machines, access controls, and user permissions for new and existing team members Support secure practices such as system hardening, OS patching, and routine compliance audits. Assist in CI/CD workflows and contribute to infrastructure improvements and documentation Hardware, Tools & Vendor Management Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs Work with vendors for equipment purchases, service warranties, and support escalations Track inventory, machine handovers, and replacement cycles using internal systems Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day ops Team Enablement & Documentation Act as a first point of contact for internal TechOps requests Maintain internal documentation, runbooks, and asset registers Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows What Makes You a Great Fit: 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP) Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.) Exposure to CI/CD tools, Git, basic scripting, or task automation Strong coordination, follow-up, and communication skills especially with remote teams and external vendors Ability to juggle multiple requests and still maintain system hygiene and documentation Bonus: Interest in using AI tools like GitHub Copilot or ChatGPT to streamline workflows Bonus: Familiarity with procurement tools, inventory tracking, or asset management platforms Why Join Codewalla We integrate AI into our workflows from dev to ops Youll collaborate directly with founders, engineers, and designers no silos or red tape High-impact environment what you fix today affects what we ship tomorrow Fast-learning culture with room to grow into DevOps, SRE, or cloud automation roles We value people who take initiative, move fast, and stay curious If you&aposre ready to be the invisible force that keeps everything running, scaling, and secured we&aposd love to have you onboard. Show more Show less

You will be responsible for providing IT support services to end users in Australia Time. As a Manager, Senior Analyst, or Analyst in the IT Support team, your main focus will be on end user support and basic endpoint troubleshooting, following ITIL process framework guidelines. Your role will involve utilizing your expertise in products such as Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer. To qualify for this position, you should hold a degree in IT along with any additional technical certifications, with a preference for ITIL certification. The ideal candidate will have at least 3+ years of experience for Analyst IT Support, 5+ years for Senior Analyst IT Support, and 10+ years for Manager IT Support roles. In addition to technical skills, strong written and oral communication skills are essential for this role. The location for this position can be either Andheri East or Mahape, with working hours from 5 AM to 2 PM (India time). If you meet the requirements and are interested in this opportunity, please apply or send your CV to saeed.khan@scytech.com.,

Job Title: IT Administrator Company: NS Ventures India Location: Mohali, Punjab Experience: Minimum 2 Years Department: Technical / Infrastructure Employment Type: Full-time About NS Ventures: NS Ventures India is a leading real estate marketing and video production company. With cutting-edge technology and high-volume media operations, we specialize in drone shoots, virtual tours, project films, and digital branding across India. Key Responsibilities: Maintain and troubleshoot workstations, high-end editing systems, and rendering setups (Windows/macOS). Ensure smooth operation of LAN/WAN , Wi-Fi routers, switches, and network-attached storage (NAS) systems. Set up and manage video editing hardware like Blackmagic cards, 4K monitors, capture stations, etc. Perform regular system backups , and ensure redundant storage management for video data. Monitor server performance and optimize local network speed for real-time video sync and rendering. Handle user-level access control , secure login protocols, and antivirus/firewall deployment . Coordinate with external vendors for hardware procurement , AMC renewals, and system upgrades. Respond to day-to-day IT support issues for the production, design, and drone teams. Implement basic data security practices to prevent unauthorized data copying or cloud misuse. Maintain documentation for all IT assets and regularly update software licenses and system logs. Required Skills: Proficient in managing video production hardware (Adobe, DaVinci setups, proxy workflows). Strong knowledge of network administration , IP setup, port management, and shared file servers. Familiarity with data security protocols and basic compliance measures (including password policy, 2FA). Comfortable with IT documentation and inventory management tools. Fast response time and ability to prioritize production-critical IT tasks. Qualification: Bachelor&aposs Degree/Diploma in IT, Computer Science, or related field. Minimum 2 years of hands-on experience in an IT admin role, preferably in a media or production company. Preferred: Experience with tools like Synology NAS, TeamViewer, FortiGate, Adobe CC Network Licensing . Understanding of VPNs, remote editing workflows , and collaboration setups. Show more Show less

Role & responsibilities - Oversee Windows Servers Windows Server 2012R2/Windows Server 2019/Windows Server 2022, CentOS Servers, Exchange Server 2019, and Active Directory Manage system upgrades, backups, recovery, and DR site setups Day to day operations of VMware and Hyper-V Virtual Servers. Implement DFS Management and File Server configurations Monitor data center health using diagnostic and performance-monitoring tools Ensure seamless coordination with NOC and Helpdesk teams for issue resolution Maintain hardware inventory and infrastructure including desktops, laptops, routers, switches, firewalls, and printers Configure and troubleshoot windows servers issue, and Cerberus FTP Server administration. Administer enterprise email security and anti-spam cloud gateways Perform routine audits and sustain network and server integrity Provide tier-3 support for critical incidents and root cause analysis Uphold high availability and efficiency standards across IT operation Preferred candidate profile - Proven experience as a Senior System Administrator, Network Administrator, or similar role Expertise in virtualization technologies: Hyper-V, VMware, and platform migrations Solid knowledge of: DNS, DHCP, ADFS, Active Directory Replication, Windows Clustering Familiarity with patch management tools such as ManageEngine Endpoint Central or Microsoft SCCM Understanding of Microsoft Exchange (online and on-premises) setup Experience with cloud infrastructureespecially Microsoft Azure Proficient with backup solutions, including Veeam, tape libraries, and LTO devices Hands-on with RMM tools like TeamViewer or Endpoint Central Experience designing and maintaining large-scale distributed systems in domain environments. Familiar with operating systems, HTTP traffic, caching, content delivery networks

You should have basic knowledge of computer hardware and peripherals. It is important to understand LAN/Wi-Fi networks and IP configuration. Your responsibilities will include installation and troubleshooting of Windows OS and common office software. Additionally, you should be able to handle basic printer and scanner setup tasks. Familiarity with remote tools like TeamViewer or AnyDesk is required. Good communication and problem-solving skills are important for this role. Education required for this position is BCA Fresher or Any Graduate with relevant experience of 1 to 2 years. This is a full-time, permanent position with day shift. The work location is in person.,

Technical Support - Executive (US Shift) : Skills (common) : - Understanding Operating Systems like Windows 7,8,10 and MacOS. - Troubleshooting Internet, Hardware and Software Internet Issues for Clients. - Fixing Software and Drivers on Client Systems. - Understanding of Settings and Control Panel Options. - Fixing Issues in Device Manager and External Devices. - Understanding Latest Privacy Settings and Access Control in Devices. - Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc. - Excellent oral communication skills with a passion to resolve customer queries successfully and quickly. - Adept at technology to troubleshoot and ensure smooth online class experience. - Active listening skills, patience and detail obsession to maintain call logs Responsibilities & Duties : - Identify and resolve technical issues promptly and successfully (TAT 5 minutes). - Answer technical and service questions about the product. - Ownership for the team mission to create a 5-Star experience for every customer. - Maintain Documentation and Communicate the same to stakeholders by recording customer queries and details Working hours : - 12 AM - 9 AM - 6 days working with 1 Weekday Off (Saturday/Sunday Working)

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing tools. Diagnose and resolve Level 1 IT issues related to hardware, software, printers, email, and basic networking. Maintain and update incident tickets in the ITSM system (e.g., ServiceNow, Freshservice, etc.). Generate and analyze reports on incidents, service requests, and SLAs using Excel functions like VLOOKUP, Pivot Tables, IF statements, conditional formatting, etc. Assist in IT documentation and SOP updates using spreadsheets and templates. Provide remote support for users via tools like AnyDesk, TeamViewer, or Remote Desktop. Support onboarding/offboarding process including email setup, access provisioning, and laptop configuration.

We are looking for a Technical Support Engineer to join our growing support team at Gatisofttech. You will be responsible for assisting clients with real-time troubleshooting, resolving software-related queries, and ensuring smooth operation of our ERP, POS, Web, and Mobile applications. This role is ideal for individuals who are passionate about technology and providing excellent customer service. Key Responsibilities Provide technical support via phone, chat, email , or remote desktop tools such as AnyDesk . Respond to client queries in a timely and professional manner. Resolve software complaints and escalate complex issues to development teams if required. Guide users through installation, configuration, and usage of software. Maintain logs of client interactions and follow up until resolution. Deliver training sessions for new clients and users on using the software effectively. Assist in report generation or design when needed (knowledge of data report designing is a plus). Understand ERP / POS systems and help customers optimize their usage. Comfortable with Traveling / Have valid Passport. Required Skills Qualifications Basic to intermediate knowledge of computer applications, Windows OS , and network configuration. Strong analytical and troubleshooting skills for software and system-level issues. Proficient in using remote desktop software like AnyDesk, TeamViewer , etc. Good command over Gujarati, Hindi, and English both written and verbal. Pleasing personality and strong customer service orientation. Background in Software, IT, Computer Applications, or related field is mandatory . Ability to multitask and handle support queries efficiently. Preferred Qualifications Experience with ERP / POS software support or customer-facing roles in IT companies. Knowledge of basic SQL queries, web/mobile app environments , or report designing tools is a plus. Graduates in BCA, MCA, BSc IT, MSc IT, Diploma IT, or related disciplines. Why Gatisofttech Work on real-time support for innovative enterprise software solutions . Friendly and collaborative work environment. Hands-on experience in ERP, POS, Mobile App support and client communication. 5-day working week Friday or Saturday off , Sunday fixed holiday. Celebrations, outings, and team-building activities regularly conducted. Excellent growth path for a long-term career in software support and product consultation.

Help Desk Lead (T2) We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (ServiceNow, JIRA, Zendesk, etc.) Guide users on best IT practices and security policies Escalate complex issues to higher-level support teams Assist with hardware setup, device imaging, and asset management Perform basic network troubleshooting (Wi-Fi, VPN, IP configurations) Knowledge of security best practices Strong ITSM knowledge, project management skills EducationAssociate or Bachelor degree in IT, Computer Science, or related field (or equivalent experience)Experience5+ years in IT support, with leadership experience Certification CompTIA A+, CompTIA Network Technical Skills: Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) Ticketing systems (ServiceNow, JIRA, Freshdesk, Zendesk) Remote support tools (TeamViewer, AnyDesk, Remote Desktop) Soft Skills: Strong verbal communication and customer service skills Ability to multi-task and prioritize tickets Ability to own tickets from creation to resolution Ability to lead and mentor other team members Analytical and problem-solving mindset Teamoriented and eager to learn Nice To Have: Certification(s) HDI Desktop Support Technician, ITIL v4, AWS CLF-CO1, AWS CLF-CO2, AZ-104 Mandatory Skills CompTIA A, CompTIA Network Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP)

Help Desk Lead We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (ServiceNow, JIRA, Zendesk, etc.) Guide users on best IT practices and security policies Escalate complex issues to higher-level support teams Assist with hardware setup, device imaging, and asset management Perform basic network troubleshooting (Wi-Fi, VPN, IP configurations) Knowledge of security best practices Strong ITSM knowledge, project management skills EducationAssociate or Bachelor degree in IT, Computer Science, or related field (or equivalent experience)Experience5+ years in IT support, with leadership experience Certification CompTIA A+, CompTIA Network Technical Skills: Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP) Ticketing systems (ServiceNow, JIRA, Freshdesk, Zendesk) Remote support tools (TeamViewer, AnyDesk, Remote Desktop) Soft Skills: Strong verbal communication and customer service skills Ability to multi-task and prioritize tickets Ability to own tickets from creation to resolution Ability to lead and mentor other team members Analytical and problem-solving mindset Teamoriented and eager to learn Nice To Have: Certification(s) HDI Desktop Support Technician, ITIL v4, AWS CLF-CO1, AWS CLF-CO2, AZ-104 Mandatory Skills CompTIA A, CompTIA Network Windows, macOS, Linux troubleshooting Microsoft 365, Google Workspace, Outlook, Teams Active Directory, password resets, account management Networking basics (TCP/IP, DNS, VPN, Wi-Fi, DHCP)

We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: End User Support Engineer Department: IT Support Experience: 1 to 2 Years Job Location: Hyderabad/ Bangalore / Pune Mode of Work: Work from office. Job Summary: The End User Support Engineer is responsible for delivering first and second-level technical support to end users across the organization. This role includes managing and resolving incidents and service requests related to desktops, laptops, mobile devices, printers, and other peripheral hardware, as well as standard software and operating systems. The role demands strong technical troubleshooting skills, excellent customer service, presentability and the ability to work both independently and collaboratively within a dynamic IT environment. Key Responsibilities: Provide Level 1 and Level 2 support for desktops, laptops, printers, mobile devices, and peripherals, ensuring minimal downtime for users. Install, configure, and maintain Windows and macOS operating systems and standard business applications (e.g., MS Office, Zoom, VPN, antivirus, etc.). Diagnose and resolve hardware and software issues in-person and through remote support tools. Handle incident and service request tickets via the ITSM/ticketing system, emails, or calls with prompt and professional communication. Assist with employee onboarding and offboarding processes, including user account setup, access provisioning, and device assignment/collection. Ensure all support activities are well-documented, with accurate logging of issues and resolution steps in the ticketing system. Monitor and maintain system health, ensuring compliance with IT security policies and best practices. Understanding of IT Security Policies or Procedures. Perform basic troubleshooting for network connectivity issues, including LAN, Wi-Fi, and VPN access. Collaborate with IT team members for escalation and resolution of complex or high-priority issues. Maintain and update the inventory of IT assets, and coordinate replacements, upgrades, or repairs as needed. Support periodic IT audits by ensuring systems and assets are properly tagged, documented, and compliant. Educate end users on best practices and promote self-service resources where appropriate. Participate in IT projects, rollouts, and system upgrades as required. Prepare Reports as needed. Keep Assets Management updated to keep IT Stock Accurate & perform physical verification. Qualifications : Diploma or bachelors degree in information technology, Computer Science, or related field. Min 4 years of experience in a similar end-user support Proficiency with Windows, macOS, Microsoft 365 suite, and common enterprise tools. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, SCCM, etc.). Strong understanding of ITIL processes (Incident, Request, Asset Management). Basic understanding of networking concepts (TCP/IP, DHCP, DNS, VPN). Excellent problem-solving, communication, and interpersonal skills. Presentable and ability to communicate well with Managers. Ability to manage multiple tasks and priorities in a fast-paced environment. Preferred Certifications (Nice to Have): ITIL Foundation Certification

We are seeking a skilled Desktop Support Engineer to provide L2 field and remote support for clients experiencing hardware and software issues. You will troubleshoot and resolve technical problems, support installations and upgrades, and contribute to the knowledge base while working in a fast-paced, customer-centric environment. Key Responsibilities Respond to client support requests through remote access or on-site visits. Diagnose and resolve issues related to desktop/laptop hardware, software, peripherals, printers, and network connectivity. Install, configure, and upgrade operating systems and software packages. Provide technical support for Microsoft 365 applications and security tools. Troubleshoot VPN and network access issues. Maintain documentation and knowledge base articles. Train users on basic IT operations and software usage. Collaborate effectively with cross-functional technical and non-technical stakeholders. Adhere to escalation protocols and SLA timelines. Candidate Profile 68 years of hands-on experience in Desktop Engineering support. Strong understanding of hardware troubleshooting and application-level issue resolution. Proficiency with Microsoft 365 support and enterprise security tools. Familiarity with IT service frameworks, remote support tools, and advanced troubleshooting methods. Fluency in English (verbal and written). Flexibility to work in rotational and night shifts. Strong customer focus, interpersonal communication, and documentation skills. Preferred Experience Field support experience or equivalent exposure to enterprise environments. Familiarity with ticketing systems, asset tracking tools, and enterprise IT service models. Certifications in CompTIA, Microsoft, or relevant security domains are a strong advantage. Top 10 Must-Have Skills Desktop and Laptop Hardware Troubleshooting Microsoft 365 Suite Support OS Installation and Upgrade (Windows/Mac) VPN and Network Issue Resolution Security Tools Handling Remote Support Tools Usage (e.g., TeamViewer, AnyDesk) ITIL or Equivalent Framework Awareness Knowledge Base Documentation Printer and Peripheral Support English Communication & Customer Support Orientation

Dear Candidate, We are looking for a Cloud Support Engineer to provide technical support for cloud-based infrastructure and applications across various environments. Key Responsibilities: Troubleshoot and resolve cloud infrastructure issues (AWS, Azure, GCP). Monitor system performance, security, and availability. Respond to incidents and service requests per SLAs. Assist in deployment, backup, and disaster recovery operations. Document knowledge base articles and solutions. Required Skills & Qualifications: Proficiency in cloud platforms (AWS, Azure, or GCP). Strong knowledge of networking, Linux/Windows administration, and virtualization. Familiarity with monitoring tools (CloudWatch, Datadog, etc.). Scripting skills in Bash, PowerShell, or Python. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Microsoft Windows 10/11, Mac OS Microsoft Office 2019, 2022, Office 365 Windows Server 2019/2022, Exchange Server 2019 Network protocols, firewalls, VPNs, routers, switches, cloud-based TeamViewer, AnyDesk, Remote Desktop, NinjaOne