22 End-User Support Jobs

Support and coordinate installation, and connectivity of computer systems and network infrastructure to ensure the stable Business functions and continuity of operations. Manages End User support staff in a region that develop, configure, maintain, support, and optimize all new and existing network hardware, software, and communication links. Support and coordinates installation of in-house and remote hardware and software across the organization s network. Ensures that project/department milestones/goals are met and adhering to approved timelines and facilitating approvals and development for global and local teams. Ensures that standards and procedures are followed during design and implem...

Job Description : Experience required: 8+ years Experience with LabVantage 8 or higher. Exposure to Lab Instrument integration and ELN and Other interfaces. Bachelor's or Master's degree in Computer Science, Life Sciences, Engineering, or a related field. Strong knowledge of LabVantage architecture, modules, and administrative tools. Experience with Java, JSP, SQL, and JavaScript. Familiarity with Laboratory processes in pharmaceutical, biotech, or manufacturing environments. Configure, customize, and support LabVantage LIMS to meet business and laboratory needs. Develop and maintain LabVantage workflows, specifications, and instrument interfaces. Perform data migration, test scripting, and ...

Provide end-user IT support for desktops, laptops, printers, and mobile devices. Handle installation, configuration, troubleshooting, system updates, and connectivity issues. Maintain assets, train users, and ensure smooth IT operations.

Project Leadership : Collaborate with project teams and clients to scope out projects. Facilitate work planning and technical envisioning to create actionable project phases. System Management : Ensure data integrity and accuracy across the entire platform. Support the maintenance of functional areas like data management, dashboards, and reports. Troubleshoot and maintain existing configurations and development. Documentation : Prepare all necessary project documentation, including Requirements and Design Documents, Configuration Workbooks, and Test Cases. Client & User Support : Consult with business users to identify current operating procedures and deliver solutions that meet business obj...

Additional Information Job Number 25139159 Job Category Information Technology Location Indore Marriott Hotel, H-2, Scheme No 54, Indore, Madhya Pradesh, India, 452010VIEW ON MAP Schedule Full Time Located Remotely N Position Type Non-Management Position Summary Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communica...

Position : Network Administrator Years of Experience : 3-5 Yrs. Location : Airoli Navi Mumbai. Looking for an Immediate joiner : Work in 24x7x365 environment on shift duty Fully support, configure, maintain and upgrade Inhouse & Corporate Customers Networks, analyse and isolate issues. Monitor networks to ensure security and availability. Evaluate and modify system's performance. Design and deploy networks. Assign routing protocols and routing table configuration. Experience in Cisco Router, Firewalls & Switches Keep an eye out for needed updates Ensure network security and connectivity Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for wea...

Expertise Level: Consultant Engagement Type: Contract Work Location: Onsite Mumbai, Chennai Start Date: Immediate Duration: Long-term engagement Qualification: Engineering Degree is preferred SAP SD, MM & ABAP. BCOM with MBA Finance SAP FICO Scope of Work: ABAP, Module-specific configuration, development, and support Cross-functional integration and collaboration(ABAP) Custom development and enhancements End-user support, documentation, and training

Expertise Level: Consultant Engagement Type: Contract Work Location: Onsite Mumbai, Chennai Start Date: Immediate Duration: Long-term engagement Qualification: Engineering Degree is preferred SAP SD, MM & ABAP. BCOM with MBA Finance SAP FICO Scope of Work: FICO, Module-specific configuration, development, and support Cross-functional integration and collaboration Custom development and enhancements End-user support, documentation, and training

Expertise Level: Consultant Engagement Type: Contract Work Location: Onsite Mumbai, Chennai Start Date: Immediate Duration: Long-term engagement Qualification: Engineering Degree is preferred SAP SD, MM & ABAP. BCOM with MBA Finance SAP FICO Scope of Work: SD, Module-specific configuration, development, and support Cross-functional integration and collaboration Custom development and enhancements End-user support, documentation, and training

Manage and support HPC infrastructure for Windows environments; automate, monitor, and provide L3 support for technical users. Required Candidate profile Skilled in Windows admin, automation, performance tuning, and user support with HPC knowledge.

Hi all , we are looking for a role : Senior Java Developer NP : Immediate - 15 days Location : Bengaluru Overview We are looking for a skilled and experienced Senior Java Developer to design, develop, and maintain high-performance, scalable applications. You will lead development efforts, write clean, efficient code, perform code reviews, and mentor junior developersall while leveraging modern software development practices and cloud integrations. Responsibilities Application Design & Development Build backend systems using Java and Spring Boot Hands-on coding and implementation Debugging & Troubleshooting Diagnose and resolve technical issues via application debugging Code Quality & Reviews...

Respond promptly to incoming inquiries, incidents, and service requests from end-users via phone calls, emails, or the ticketing system. Gather relevant information to accurately assess and diagnose technical issues, providing timely resolutions or escalating to appropriate support teams as needed. Follow standard operating procedures (SOPs) and troubleshooting guidelines to resolve common IT-related problems, including hardware, software, and network issues. Provide excellent customer service by addressing end-users queries, concerns, and requests professionally and courteously. Document all interactions, actions taken, and resolutions in the ticketing system, ensuring accurate and thorough...

Respond promptly to incoming inquiries, incidents, and service requests from end-users via phone calls, emails, or the ticketing system. Gather relevant information to accurately assess and diagnose technical issues, providing timely resolutions or escalating to appropriate support teams as needed. Follow standard operating procedures (SOPs) and troubleshooting guidelines to resolve common IT-related problems, including hardware, software, and network issues. Provide excellent customer service by addressing end-users queries, concerns, and requests professionally and courteously. Document all interactions, actions taken, and resolutions in the ticketing system, ensuring accurate and thorough...

Your Responsiibilities: You will be involved in participate in software and hardware upgrades. You will be planning and arranging Steering Committee and user meetings. You will be responsible for administration, installation, and configuration. You will be the end user support, problem solving and training. you will be maintaining end user documentation. Implementation and maintenance of Electrical-CAD (ECAD) standard and base design libraries. User license and access management. Reporting to 3rd line support (Application Suppliers and Local IT support). Living Hitachi Core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues...

Job Summary: We are seeking a proactive and detail-oriented System Administrator with a strong focus on end-user support. The ideal candidate will have proven experience troubleshooting Windows 10/11, supporting Microsoft Office applications, and handling basic network support issues. This role will be responsible for ensuring smooth daily operations of IT systems across laptops, desktops, and peripheral devices. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, printers, and other hardware. Troubleshoot and resolve issues related to Windows 10/11 OS and Microsoft Office 365 applications. Perform system updates, software installations, and patch management. Se...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of...

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of...

Hi, We are Hiring for Immediate to 30 Days Joiners for Chennai based MNC Company. Please refer below JD for your reference. JD: Roles & Responsibilities: Provide day to day end-user support for a fleet of 1000+ PCs. PCs, Printer and Software support Installation, Configuration & Troubleshooting Support PC Upgrades / Refresh and IT security end critical patching. Responsible for Asset Management and tracking (PC’s, Printers, Accessories). IT support for the planned network and server outages. Microsoft Azure virtual desktop support. Work with Global teams on different time zone. Basic Qualifications: Graduate with 6 to 7 years’ experience in IT Infrastructure field Effective problem-solving s...

Dear Candidates, Greetings..!! Responsibilities: CRM system support, upgrades, and user management Data integrity, reporting, and dashboard creation (Power BI preferred) Integration with business applications, automation of CRM processes Collaborate with business teams to gather and translate requirements Provide training and maintain system documentation Skills Required: Salesforce / Dynamics 365 / CRM Nxt Power BI / Data Analytics API, CRM Integrations, and Automation tools Excellent communication and stakeholder management

1–2 years of Salesforce support experience Handle basic Salesforce support tasks Resolve user queries Escalate technical issues as need Strong communication skills Salesforce Admin certification(Preferred ) Send your resume to: mohanrajk@desicrew.in Required Candidate profile L1 Salesforce support experience Strong problem-solving and troubleshooting skills Excellent communication and interpersonal skills Ability to work both independently and in a team

Monitor and troubleshoot LAN/WAN, switches, routers, and firewalls., support for desktops, laptops, printers, and peripherals,., OS/software installations and hardware escalations., Configure VPNs, firewall rules, NAT, and IPS for secure access. Required Candidate profile Azure AD & MDM, Exposure to SCADA/ICS (optional), Security & Compliance.