Job Profile: Role & responsibilities: Responsible for performing the following: Customized order punching in CRM. Communicating the technical specs of the order with Sales team, Technical Engineering and Production team. co-ordination with Global HQ. Communicate with sales team and customers on products, order and shipment enquiry. Maintain the integrity with Marketing Dept. Prepare regular sales reports, Contracts Management. Preferred candidate profile: B2B industry experience. Customer Service Experience. Reporting and analytical skills. Excellent written and verbal command of English / Hindi. Computer literacy in MS Office. Working knowledge of CRM and ERP will be an asset. Candidate with Lift Modernisation experience will be preferred. Must have minimum 2 yrs of experience in Lift /Elevator Industry. A good team player with strong communication and interpersonal skills. A strong sense of responsibility & ownership is required. Able to work independently to resolve problems. About Company: ARKEL was established in 1998 and started its activities with the production of the lift controller cards. Today Arkel is the leader brand in fields such as lift controller cards, controller panels, emergency rescue systems, revision, and alarm sets, VVVF drives, integrated lift controller unit production, designing and production of other electronic devices that are needed in the lift industry, research & development and engineering. Arkel proceeds on the way to become a global company after forming its subsidiary in India in 2018. For more info: www.arkel.co.in
Job Profile: Troubleshooting and provide extensive support in hardware and software problems. Must have hands on experience in: Managing IT infrastructure. Monitor applications to ensure services level agreements (SLAs) are met. Good in troubleshooting Microsoft applications/software. VMware and V Spheres. Windows server Administration. Software implementation. System administration. Microsoft Dynamics AXAPTA implementation and maintenance. ERP software implementation. Manageable switch configuration. Firewall Fortinet. Disaster recovery. Active Directory, Group Policy, User policy, Backup Server, Antivirus and File Servers, backup etc. Managing and administrating all user domains and accounts. Setup and maintaining Office 365, Exchange accounts. User policy and network policy/topology implementation. Data server implementation. Maintain hardware, software and network inventory. Handling Dispatching role and sent daily tickets status and score of the day to team. Hardware Solution, Configuration of Router, Switches and LAN configuration. Networking, LAN & WAN trouble shooting. Network Auditing, Knowledge of TCP/IP configuration and maintenance. Implementing and maintaining VPN. Not mandatory skills. But having the following will be an add on: RAID configuration Microsoft Exchange Server Additional active directory configuration. CCNA certification
Position: Sales Engineer Vacancy : 1 position for each location. Languages Known : English & Hindi (Mandatory) Languages Conversant : 1. Telugu for Hyderabad. 2. Marathi for Pune. 3. Gujarati for Ahmedabad. Job Profile: Candidate Must be from Elevator/ Lift industry. Prepare monthly, quarterly and annual sales forecasts. To identify and contact potential sales leads in your region. To make personal meetings with customers in your region, make product presentation, submit price quotations and finalize orders. To inform Sales Operation team at Head office about the new orders from customers and facilitate order processing and dispatches. Responsible for payment collections from the customers in timely manner. Participate and organize exhibition, seminar and other marketing activities. Desired Candidate profile: Career goals in sales & marketing field. Strong negotiation and communication skills. Troubleshooting and analytical thinking approach. Proficiency in MS Office programs like Excel and PowerPoint. Good verbal command in English and Hindi. Good written command in English.
Roles & Responsibilities: Technical Assistance for customized Arcode /ARL-300/ 700/ MoT / ARL-70 MoT requirements. Verification of Order Forms. Coordination with SCM and Finance for BOM requirements for MOD / Customized projects. Coordination with Sales and SOP for order booking. Managing Modernization Inquiry Bucket. Creating Inquiry on CRM portal and sharing the pricing to sales team. Following up with Engineering Department in India & Turkey. Sharing the solution received from the engineering team with the salesperson concerned. Assistance related to MOT contracts. Parallelly following up with Yashwant bhai for Lift Institute Certificates (MOT). Provide the certificates with the subjected sales team members after confirming with Sales head. Participation in deal closing through Teams Video meetings with the customer. Creating new Customer in CRM (V tiger) if required. Meeting customers along with salesperson for technical presentation and finalization of project if required. Meeting Government departments with Sales Head for product approval process under tendering activities. Participation in EECMAI/ Customer sales meet / exhibition/ Industrial Seminars with sales team. Attending events organized by chamber of commerce / Electronic associations/ BIS standards committee/ Indian Semi-Conductor forum, etc. Reporting to Head of Department - Sales. Desired Candidate Profile: Must be from modernization sales Elevator background Candidate must have minimum 5 years of experience
Job Profile: Role & responsibilities: Commissioning and troubleshooting of Gearless Integrated Elevator Controllers, VVVF AC drives, Door drives, LOP/COP and wiring harness at site locations. Extensive traveling to customer locations at various cities of India for training customer technicians and troubleshooting of products. Continuous telephonic support to customers. Debugging of electronic hardware through soldering/de-soldering of electronic components on faulty PCB boards at branch office locations. Managing spare parts inventory and repair jobs with central repairs team. Preferred candidate profile: In depth commissioning knowledge of Elevator controllers, VVVF AC Drives, Servo drives, PLC, and other automation products. Knack of troubleshooting, analytical and logical reasoning skills. Well verse in written and verbal communication in English, Hindi, and regional language. Schooling in english medium will be preferred. 3-5 years of experience in automation field. Strong customer handling and leadership skills. Extrovert, self-motivated and team player.