Posted:9 hours ago|
Platform:
On-site
Full Time
Provide first and second-line support to resolve hardware, software, and network issues for internal users.
Configure, monitor, and maintain LAN/WAN, switches, routers, firewalls, and Wi-Fi access points.
Install, configure, and troubleshoot Windows/Linux operating systems, printers, and peripheral devices.
Manage user accounts, permissions, and access control using Active Directory, Microsoft 365, and other tools.
Ensure IT systems are secure with antivirus tools, endpoint protection, and firewall rules. Support compliance with IT policies.
Use tools like SolarWinds, PRTG, or similar to proactively monitor infrastructure and resolve incidents.
Implement and monitor regular data backup routines and ensure system restore processes are in place.
Maintain up-to-date IT documentation including network diagrams, asset inventories, and support logs.
Liaise with hardware/software vendors and service providers for AMC, troubleshooting, and procurement.
Track, manage, and maintain IT inventory including laptops, desktops, routers, and other IT equipment.
Bachelor’s or Master’s degree in Computer Science, Information Technology, Electronics, or a related technical discipline.
MPM Group
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