IT Operations Manager

Hi Connections,We are hiring..Role: IT Operations ManagerJob Location: HyderabadExperience: 8+YearsWork from office.What You Will Do:Infrastructure and System Operations Oversee the day-to-day operation of IT systems, servers, cloud infrastructure, networks, databases, and endpoints Monitor system performance, capacity, and usage to proactively identify issues and bottlenecksService Delivery & Incident Management Own major incident management, including escalation paths, communications, and postmortems Track SLAs and KPIs for support responsiveness and system reliabilitySecurity & Compliance Ensure compliance with organizational policies and regulatory standards (e.g., HIPPA, PCI) Work with InfoSec to support audits, certifications, and risk mitigation plansVendor Management Manage external vendors, contract and renewals for hardware, software, and infrastructure servicesProcess Improvement & Automation Drive automation of manual processes (e.g., patching, provisioning, monitoring)Budgeting and Asset Management Manage IT operations budgets, procurement, and cost optimization strategies Oversee IT asset lifecycle: procurement, deployment, maintenance, and decommissioning Maintain accurate records for licenses, warranties, and support contractsStrategic Input & Cross-Team Collaboration Partner with engineering, security, compliance, and product teams to ensure infrastructure supports business needs Support onboarding and offboarding processes with HR and other teamsWhat You Will Bring: 8+ years of experience in IT operations or infrastructure roles, including 2+ years in a managerial or lead capacity Proven experience managing hybrid or cloud-native environments Strong understanding of networking, system administration (Windows/Linux), endpoint management, and cloud tools Hands-on experience with ITSM platforms (e.g., Jira Service Desk) Familiarity with compliance standards such as HIPAA, PCI-DSS Experience with security tools, patch management, monitoring tools, and automation frameworks Excellent problem-solving skills and the ability to lead incident response under pressure Strong communication and stakeholder management skills Experience working with global or distributed teams is a plus.Why join Kanerika?✓ Work with a passionate and innovative team in a fast-paced, growth-oriented environment. ✓ Gain hands-on experience in content marketing with exposure to real-world projects. ✓ Opportunity to learn from experienced professionals and enhance your marketing skills. ✓ Contribute to exciting initiatives and make an impact from day one. ✓ Competitive stipend and potential for growth within the company. ✓ Recognized for excellence in data and AI solutions with industry awards and accolades.Interested candidates, kindly share your updated profile to pavani@sandvcapitals.com or reach us on 7995292089.Thank you.

Job Type: Full-time

Pay: ₹2,000,000.00 - ₹2,800,000.00 per year

Experience:

• Operations management: 8 years (Required)

Work Location: In person