IT Operations Manager

As an IT specialist at Infineon, you will be responsible for establishing and monitoring key performance indicators (KPIs) to track the performance and health of IT operations. You will collaborate with cross-functional teams to develop and maintain dashboards that provide real-time insights into IT operational performance. In your new role, you will require a working knowledge of major DevOps tools and methodologies relevant to IT operations. This includes Continuous Integration/Continuous Delivery (CI/CD) tools such as Jenkins, GitLab CI, Azure DevOps Pipelines and their operational aspects. You will also need expertise in containerization technologies like Docker, Kubernetes, and their monitoring and management within operations. GitOps principles and tools for managing infrastructure and applications declaratively through Git, Infrastructure-as-Code (IaC) tools, and their impact on operational stability and repeatability will be essential. Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK stack (Elasticsearch, Logstash, Kibana) for proactive issue detection and analysis is also required. To be best equipped for this task, you should hold a Master's degree in computer science, information technology, or a related field. Additionally, a minimum of 5-7 years of experience in IT operations management, focusing on data analysis, KPI monitoring, and process optimization within an IT environment is necessary. Proficiency in data analysis tools and techniques like SQL, Python, or R with a focus on IT-specific data sets and metrics is expected. Experience with dashboarding and data visualization tools like Tableau, Power BI, or similar platforms, specifically focusing on IT operational metrics, will be beneficial. A strong understanding of IT key performance indicators (KPIs) and their importance in driving operational excellence within the IT department is crucial. Excellent communication and presentation skills are also required, enabling you to convey complex IT operational insights to non-technical stakeholders effectively. If you are interested in this opportunity, please contact Chowta.external@infineon.com. Infineon is committed to driving decarbonization and digitalization as a global leader in semiconductor solutions for power systems and IoT. Join us in creating innovative solutions for green and efficient energy, clean and safe mobility, and smart and secure IoT. At Infineon, we value diversity and inclusion, offering a working environment characterized by trust, openness, respect, and tolerance. We provide equal opportunities to all applicants and employees based on their experience and skills. Be a part of our journey to make life easier, safer, and greener with Infineon.,