About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Responsibilities: We are looking for candidates who have experience in DEVOPS. In this role, you will be responsible for operating products configuration management infrastructure. You will also propose technical solutions to product/service problems while refining, designing and implementing procedures in line with technical requirements. You will productively work in a highly collaborative agile team, coach junior team members, actively participate in knowledge sharing all while communicating across teams. Minimum Required Skills include: BE, Btech, MCA in Computer Science/Computer Engineering or related field of study with 9+ years of relevant experience Programming Languages Python, GO, C,C++ Good to have scripting language - Scripting - SHELL, Bash, Perl, Powershell Platforms - Linux, Unix, Windows, Kubernetes CI/CD Tools - Jenkins, GitLab Version Control - Git, BitBucket Build Environment Experience Managing build of C,C++ Applications Knowledge of administrative tasks on Windows/ Linux / VMware technologies Managing Security, opensource and compliance in Build infrastructure Awareness of Cloud Platforms - AWS, Azure, GCP Strong problem solving and organizational skills Experience with security audits, vulnerability assessments. Desired Skills include: Knowledge of delivering into cloud based environments using standard CI/CD tools (Jenkins, Artifactory, Spinnaker, SonarQube) and best practices Knowledge of cloud IaaS/PaaS and Microservices design a plus Ability to collaborate with various teams to implement innovative and viable solutions for commercial product and internal tool user interfaces Ability to communicate and collaborate among cross-functional teams.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. We re looking for a Salesforce Developer to design, build, and maintain high-quality solutions across the Salesforce platform. This role involves working closely with business stakeholders to translate requirements into scalable, secure, and maintainable Salesforce implementations. Key Responsibilities Design, develop, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), and Flows. Customize standard and custom objects, layouts, validation rules, and automation to support business processes. Integrate Salesforce with third-party applications, APIs, and internal systems. Collaborate with cross-functional teams including Sales, Marketing, Support, and IT to gather requirements and deliver tailored Salesforce solutions. Support various Salesforce products and features including Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud depending on business needs. Troubleshoot issues, optimize performance, and ensure high system reliability. Follow Salesforce development best practices including CI/CD, version control, and secure coding standards. Participate in Agile ceremonies, code reviews, and deployment planning. Stay informed of Salesforce platform updates, release cycles, and emerging capabilities. Contribute to process documentation, user training, and ongoing enhancements. Qualifications & Experience 3-5+ years of hands-on experience developing on the Salesforce platform. Strong proficiency in Apex , Lightning Web Components (LWC) , SOQL , and Flow Builder . Solid understanding of Salesforce architecture, data model, security, and sharing model. Experience with integrations (REST/SOAP APIs, middleware), automation tools, and third-party platforms. Familiarity with multiple Salesforce products such as Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud. Exposure to CI/CD tools and DevOps processes for Salesforce development. Salesforce certifications such as Platform Developer I/II , Admin , or relevant cloud consultant certs are a plus. Excellent communication and problem-solving skills; ability to work independently and collaboratively. Experience with front-end technologies (JavaScript, HTML, CSS) is beneficial.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Princ IT Business Analyst - NetSuite - OM, Suite Billing, Invoicing & Projects Company Overview Arctera is a new company recently separated from Veritas Technologies. Our mission is to help organizations thrive by delivering market-leading solutions that enable them to trust, access, and illuminate their critical data. From day one, we are proud to serve more than 75,000 customers worldwide. Arctera products are engineered to manage and protect data across the full span of its lifecycle. Arctera enables organizations to harness the power of their information, with Data Compliance, Data Protection & Data Resilience solutions designed to serve the world s largest and most complex heterogeneous environments. Job Summary We are seeking a skilled NetSuite ERP Business Analyst to work directly with our Finance, Order Management, Projects and Revenue teams to analyze & design robust end-to-end financial solutions. Role would be to lead business discussions to define business requirements and translate them to technology solutions by mapping business processes to NetSuite functionalities. Roles & Responsibilities Analyse & understand complex business processes to identify requirements by working closely with business stakeholders and cross functional IT teams. Translate business requirements into NetSuite solutions by designing functions and workflows. Ensure integrations with other applications to support business operations. Lead design & implementation of financial process flows in NetSuite platform by leveraging inbuilt NetSuite capabilities to streamline & enhance operations. Support revenue recognition & month end close processing. Maintain data integrity and accuracy within NetSuite system. Manage data imports, exports, and conduct regular audits to maintain data quality. Provide technical support and training to end-users. Troubleshoot issues and resolve system-related problems to ensure smooth operations. Document and execute functional test plans, user guides and other documentation to support use and maintenance of NetSuite platform. Required Skills, Experience & Education Bachelor s degree in computer science or engineering or any equivalent field. Master s degree preferred. 10+ years of proven experience as a business analyst / functional consultant in implementing ERP solutions for variety of applications. 5 years of experience in NetSuite implementation/maintenance is required. Exceptional knowledge of core global financial processes like finance, order to cash, procure to pay, record to report, financial close and intercompany transactions. Strong command of NetSuite modules like order management, billing, accounting, revenue, projects, contracts, general ledger, inventory and advanced revenue recognition. Strong firsthand experience in customization and configuration of NetSuite including creating custom fields, forms, reports, and dashboards. Skilled at NetSuite data migration tools and proficient with SuiteScript, SuiteFlow, and SuiteAnalytics. Exposure to integration technologies and patterns. Experience in designing and implementing scalable and reliable integration solutions around NetSuite. Proficiency in mapping data flows, designing integration architectures, and documenting technical requirements. Support in testing activities, including integration testing, end-to-end (business process) testing and UAT. Effective communication & collaboration skills, adaptability to a dynamic start-up environment. Familiarity with cloud platforms and services. NetSuite certifications are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. The HR technology team aims to provide world class People Technology solutions for our global employee base. We maintain and enhance our existing tools and deliver new functionality to improve efficiency and scalability - all while delighting our employees with a great user experience. The Workday developer will be directly responsible for delivering and supporting EIB, core connectors, studio integrations and supporting reporting & dashboard requirements along with aligning them with Workday modules like core HCM, recruiting, compensation, absence, talent and new functionality deployment. What You will Do Drive projects implementing new Workday functionality, based on our technology roadmap. Manage and maintain existing system integrations and own the development of new integrations within the HRIS architecture. Develop and deploy Workday integration solutions aimed at optimizing business processes spanning multiple technologies across the enterprise. Performs technical system activities - security fundamentals, BP changes, calculated fields, report writer, integrations, EIBs and Workday Studio. Drive reporting & dashboard development (including BIRT). Provide day-to-day system support, including resolution of all system-related issues. Conduct and co-ordinate testing of new features, upgrades and functionalities that gets released on an ongoing basis. Drive data integrity by scheduling and conducting audits, testing on a consistent, timely and thorough manner. Provide subject matter expertise and perspective to influence the HR Technology roadmap and prioritization of initiatives. Develop and participate in training sessions as necessary. Required Skills, Experience & Education Bachelor s degree in computer science or engineering or any equivalent field. Master s degree preferred. 4+ years of overall HR and Workday experience supporting core HCM, Recruiting, Compensation, Talent, Absence, Time Tracking, Payroll areas. 2+ years of experience developing Workday integrations including EIB Inbound / Outbound, Core Connectors, XSLT conversion and Workday Studio. 2+ years of experience in PECI/PICOF and payroll integration implementation with Workday. Minimum 1 end to end Workday implementation experience Well-versed in support. Should be able to handle support issues and enhancement projects. Proficiency with Reporting & Dashboards including BIRT, custom fields, custom reports, calculated fields, etc. Proficient in webservice technologies (REST, SOAP, WSDL, SSL, PGP, SAML). Experience with Workday calculated fields and custom reports. Deep Understanding of Business Process Configuration, Security, Report Writer, etc. Workday Integration & Workday Studio certifications are a plus. Strong analytical, troubleshooting and problem resolution skills. Strong verbal and written communication skills. Be a team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Job Title: Info Sec Analyst - Cloud Security Posture Management (CSPM) Location: Pune, India Job Type: Full-time Job Summary: The Cloud Security Operations Analyst will be responsible for monitoring, detecting, and responding to security threats in cloud environments (AWS, Azure, GCP) while managing Cloud Security Posture Management (CSPM) solutions. The role also involves incident response, threat analysis, and remediation of cloud security risks to ensure the organization s cloud security posture aligns with industry best practices and compliance standards. Key Responsibilities: Monitor and manage security alerts from CSPM tools (Crowdstrike CSPM, Zscaler CNAPP, Wiz, Prisma Cloud, etc.). Perform basic cloud security incident investigations and document findings. Support security monitoring and event triage within SOC/SIEM tools (Crowdstrike NextGen SIEM, Splunk, etc.). Assist in reviewing misconfigurations in cloud services and recommend remediation steps. Maintain documentation for cloud security policies and playbooks. Lead investigations of cloud security incidents and misconfigurations, including forensic analysis and threat intelligence correlation. Manage and fine-tune CSPM tools to reduce false positives and improve cloud security hygiene. Work closely with SOC teams to analyze and mitigate cloud-based threats, including IAM misconfigurations, API security, and data exposure risks. Provide security recommendations and remediation guidance to DevOps and Engineering teams. Assist in compliance initiatives (CIS, NIST, PCI-DSS) and cloud security audits. Lead incident post-mortems, identifying gaps and improving cloud security processes. Stay ahead of emerging cloud threats, vulnerabilities, and attack vectors to proactively strengthen the cloud security posture. Required Skills & Qualifications: 2-4 years of experience in cloud security, SOC operations, or cybersecurity. Basic understanding of cloud platforms (AWS, Azure, GCP) and their security controls. Knowledge of SIEM tools and log analysis for security events. Good experience with CSPM tools (such as CrowdStrike CSPM, or Zscaler CNAPP, or Wiz, or cloud-native security solutions). Basic understanding of SIEM integrations with cloud environments and log analysis techniques. Proficiency in threat intelligence, attack techniques (MITRE ATT&CK), and incident response methodologies. Experience in scripting and automation for security tasks. Certifications like AWS Security Specialty, AZ-500, or Security+ are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Us Data Compliance Group providing solutions for enterprise customers solve problems related to the combination of growing data volume with increasing regulatory and legal demands. If you are eager to be part of a fast-paced team focused on continual innovation of cutting-edge technology and contribute to the success of market leading products such as Arctera Insight Archiving, eDiscovery, Surveillance and Information Governance, then this group is for you! Role Details As a SQA Engineer , you will play a critical role in ensuring the reliability, security, and performance of our enterprise-grade data compliance solutions. You will work closely with product managers, developers, DevOps, customers and support team to implement both manual and automated testing strategies that guarantee product quality and regulatory adherence. You will be a member of a Product Engineering team delivering on the strategic roadmap of an enterprise scale product. The team imbibes Agile values and principles. It is the responsibility of the engineer to ensure that the products and their features run reliably and optimally at enterprise scale. You will be responsible for designing test cases, test automation and execution for feature requirements. Youll have the opportunity to develop thorough understanding of Data Compliance domain and influence product roadmap. Responsibilities Design, develop, and execute comprehensive manual and automated test plans for web applications and APIs. Create and maintain robust automated test scripts using Selenium WebDriver, Java, Maven, and TestNG. Conduct API testing using tools like Postman and automated REST API frameworks. Perform regression, functional, integration, and system testing. Collaborate with cross-functional teams to understand product requirements and business use cases. Identify, document, and track bugs through to resolution. Own quality metrics and advocate for quality throughout the SDLC. Participate in sprint planning, standups, and retrospectives in an Agile environment. Continuously evaluate and improve testing strategies, frameworks, and tools. Educational Qualification and Experience Bachelor s degree in computer science or equivalent Engineering streams Experience: 3+ to 7 years in software testing and automation for enterprise applications Skillset - Essential Experience in testing enterprise software application with a mix of manual and automation testing. Experience working in Agile/Lean environment Developing automation and test frameworks with strong hands-on expertise in: Selenium WebDriver for UI automation Java, Maven, TestNG frameworks API testing with Postman, REST API automation Designing functional/non-functional test scenarios, test plans, test cases and test execution Understanding & configuration of Virtualization (e.g. VMWare ESX) Excellent analytical, debugging, and communication skills. Proficiency in creating and maintaining test automation suites. Solid understanding of software testing principles, STLC, and bug life cycle. Experience with CI/CD tools (e.g., Jenkins, GitLab CI) is a plus. Familiarity with version control systems like Git and Atlassian products(Bitbucket , JIRA , confluence) Skillset - Good to have Knowledge of diagnostic tools for Microsoft Windows (e.g. Perfmon),Jmeter,Natural Language processing , AI/ML testing tools Prior experience of working in or knowledge of Data compliance domain Understanding of basic NLP concepts: Tokenization, Lemmatization, Entity Recognition, etc. Language model behaviors (e.g., bias, hallucination) Experience validating: Text classification / intent detection Named entity recognition Summarization, translation, or sentiment models Experience testing LLMs (e.g., GPT, Claude, LLaMA) or GenAI systems Familiarity with: Prompt testing and evaluation Hallucination detection

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Backup Exec - Automation Engineer Qualification and Skills Bachelor/ master s degree in computer science or equivalent Expertise in automation and execution of tests using Microsoft Test Manager (MTM) and Team Foundation Server (TFS) Experience in C#/ .Net programming for automating tests Experience in CodedUI Knowledge of P ython and Azure Devops w ill be added advantage Ability to manage and troubleshoot virtualization infrastructure and setups Excellent problem-solving skills Quick learner , can-do attitude , and flexible to work in any area depending upon the need Team player and good at collaboration Ability to work independently with minimal direction, should be self-motivated Responsibilities Design, and develop automated tests working in collaboration with the Development team Drive and Execute automation of different components and features with an ownership mindset Analyze automation run results and ensure high quality and stability rate Work with team and IT to ensure a healthy state of automation lab infrastructure Actively participate in agile process

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Princ IT Business Analyst - NetSuite - EPM, Procurement, Fixed Assets & Tax Company Overview Arctera is a new company recently separated from Veritas Technologies. Our mission is to help organizations thrive by delivering market-leading solutions that enable them to trust, access, and illuminate their critical data. From day one, we are proud to serve more than 75,000 customers worldwide. Arctera products are engineered to manage and protect data across the full span of its lifecycle. Arctera enables organizations to harness the power of their information, with Data Compliance, Data Protection & Data Resilience solutions designed to serve the world s largest and most complex heterogeneous environments. Job Summary We are seeking a skilled NetSuite ERP Business Analyst to work directly with our EPM, Procurement, Fixed Assets and Tax teams to analyze & design robust end-to-end financial solutions. Role would be to lead business discussions to define business requirements and translate them to technology solutions by mapping business processes to NetSuite functionalities. Roles & Responsibilities Analyse & understand complex business processes to identify requirements by working closely with business stakeholders and cross functional IT teams. Translate business requirements into NetSuite solutions by designing functions and workflows. Ensure integrations with other applications to support business operations. Lead design & implementation of financial process flows in NetSuite platform by leveraging inbuilt NetSuite capabilities to streamline & enhance operations. Support revenue recognition & month end close processing. Maintain data integrity and accuracy within NetSuite system. Manage data imports, exports, and conduct regular audits to maintain data quality. Provide technical support and training to end-users. Troubleshoot issues and resolve system-related problems to ensure smooth operations. Document and execute functional test plans, user guides and other documentation to support use and maintenance of NetSuite platform. Required Skills, Experience & Education Bachelor s degree in computer science or engineering or any equivalent field. Master s degree preferred. 10+ years of proven experience as a business analyst / functional consultant in implementing ERP solutions for variety of applications. 5 years of experience in NetSuite implementation/maintenance is required. Exceptional knowledge of core global financial processes like finance, order to cash, procure to pay, record to report, financial close and intercompany transactions. Strong command of NetSuite modules like procurement, billing, accounting, revenue, tax, fixed assets, general ledger, advanced revenue recognition and multi-currency. Experience in Enterprise Performance Management (EPM) module for planning, budgeting, forecasting, account reconciliation, financial close, and reporting processes across the entire organization. Strong firsthand experience in customization and configuration of NetSuite including creating custom fields, forms, reports, and dashboards. Skilled at NetSuite data migration tools and proficient with SuiteScript, SuiteFlow, and SuiteAnalytics. Exposure to integration technologies and patterns. Experience in designing and implementing scalable and reliable integration solutions around NetSuite. Proficiency in mapping data flows, designing integration architectures, and documenting technical requirements. Support in testing activities, including integration testing, end-to-end (business process) testing and UAT. Effective communication & collaboration skills, adaptability to a dynamic start-up environment. Familiarity with cloud platforms and services. NetSuite certifications are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Responsibilities: We are seeking skilled and motivated engineers to join our growing data resiliency engineering team. You will be responsible to design, develop, and maintain robust software systems. You will own product quality and overall customer experience. You will be productively work in a highly collaborative agile team, actively participate in knowledge sharing all while communicating across teams in a multinational environment. In this role, you will design and develop data resiliency solutions using the latest technologies. **This is a pipeline position, for possible future openings** Key Responsibilities : Design, implement, and maintain scalable software solutions Write clean, maintainable, and efficient code Participate in code reviews and contribute to continuous improvement Work closely with Peers, Architects and QA engineers Troubleshoot, debug complex issues in the existing software system Stay up to date with emerging technologies and industry trends Minimum Required Skills include: MS/BS in Computer Science/Computer Engineering or related field of study with 2+ years of relevant experience Mastered the fundamentals of programming skills in C++, C Knowledge of file systems, storage, network programming and cloud technologies is big PLUS Strong problem solving and debugging skills Strong communication skills, both oral and written Designs, develops, and maintains high quality code for product components, focusing on implementation Solid knowledge of algorithms and design patterns Skills in scripting languages such as Perl, Python Familiarity with CI/CD practices and version control (e.g., Git). Working knowledge of API fundamentals and best practices Knowledge of operating Systems: LINUX/UNIX Knowledge of emerging standards and engineering best practices Good to have knowledge and exposure AI and ML technologies

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera helps organizations around the world thrive by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, an industry leader in secure multi-cloud data resiliency, Arctera comprises three business units: Data Compliance, Data Protection and Data Resilience. Arctera provides more than 75,000 customers worldwide with market-leading solutions that help them to manage one of their most valuable assets: data Role Summary We are looking for a Senior IT Developer - Salesforce Sales Cloud & Marketing Cloud to architect and deliver advanced Salesforce solutions that enhance customer engagement, lead management, and sales performance. This role bridges technical development with business strategy across the Salesforce ecosystem. Key Responsibilities Design and implement scalable Salesforce Sales Cloud and Marketing Cloud solutions aligned with business goals. Develop Apex classes, Lightning Web Components (LWC), Flows, and automation logic to support CRM and campaign processes. Customize lead routing, opportunity management, and campaign tracking within Sales Cloud. Optimize email marketing, segmentation, and engagement workflows within Marketing Cloud. Integrate Salesforce with ERP, marketing, and analytics platforms using APIs and middleware. Collaborate with stakeholders across Sales, Marketing, and IT to gather and translate business requirements into technical designs. Implement robust tracking, analytics, and automation to support lead nurturing and sales enablement. Participate in sprint planning, technical reviews, and deployment cycles following CI/CD best practices. Monitor system performance, resolve issues, and deliver enhancements that improve business operations. Stay current on Salesforce innovations, especially within Sales Cloud, Marketing Cloud, and Revenue operations. Qualifications & Experience 5+ years of hands-on Salesforce development experience, with a focus on Sales Cloud and Marketing Cloud. Proficient in Apex, Lightning Web Components (LWC), SOQL, and Flow automation. Strong understanding of Salesforce data architecture, integration design, and security principles. Experience with lead-to-opportunity workflows, campaign execution, and performance tracking. Familiarity with integrating Salesforce with ERP, analytics, and customer engagement platforms. Understanding of CI/CD pipelines, Git-based version control, and DevOps practices in a Salesforce environment. Strong analytical and communication skills, with the ability to work across both technical and business teams. Salesforce certifications (e.g., Sales Cloud Consultant, Marketing Cloud Developer, Admin, Platform Developer I/II) are highly desirable . Good to have: Experience with Pardot (Account Engagement) for B2B lead nurturing and campaign automation. Front-end development skills (JavaScript, HTML5, CSS) are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Overview As the Senior Principal SRE, you will serve as a strategic architect, technical advisor, and hands-on engineer, responsible for advancing the performance, scalability, security, and resiliency of our large scale cloud environment. You ll work across Windows and Linux environments, lead infrastructure automation efforts in Azure using Terraform and Puppet, and design the observability and reliability strategies that support large workloads. Key Responsibilities Define and drive the strategic roadmap for reliability engineering, infrastructure automation, cloud security, and cloud architecture. Architect resilient, secure, and scalable infrastructure in Microsoft Azure across both Windows Server and Linux. Lead enterprise-wide initiatives around Infrastructure as Code using Terraform. Drive organization-wide configuration management practices using Puppet. Design the architecture for highly available SQL Server clusters and distributed Elasticsearch deployments, ensuring consistency, observability, and performance. Serve as technical mentor and advisor to engineers across SRE, DevOps, security, and product teams. Lead incident reviews and architectural deep-dives. Collaborate with security and compliance stakeholders to embed zero trust principles, IAM, encryption, and auditing into all areas. Guide documentation initiatives, reliability reviews, and resilience initiatives to proactively determine and resolve failure points. Preferred Qualifications 10+ years in Site Reliability Engineering, Infrastructure/Platform Engineering, or Cloud Architecture roles. Proven track record architecting large-scale, distributed systems in production and cloud-native environments Deep hands-on expertise in Microsoft Azure, Windows Server, and Linux (Ubuntu, RHEL). Expert-level proficiency in Terraform and enterprise-scale Infrastructure as Code strategies. Advanced knowledge of Puppet configuration management at scale, including custom modules and Hiera integration. Extensive experience managing and scaling SQL Server and Elasticsearch in production. Strong expertise in scripting and automation using PowerShell, Bash, and/or Python. Deep understanding of networking, security, identity, RBAC, encryption, and compliance frameworks (SOC 2, HIPAA, ISO 27001). Proven leadership in incident response, reliability architecture, and root cause analysis. Demonstrated ability to lead multi-team initiatives and mentor junior team members. Familiarity with GitOps, Kubernetes, and modern CI/CD practices.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all of our data safe. We re seeking a Senior Salesforce Developer - Service Cloud & Experience Cloud to design and implement robust, scalable solutions that enhance customer service, case management, and digital experiences. You ll work closely with cross-functional teams to ensure Salesforce delivers exceptional value across the support lifecycle. Key Responsibilities Design, develop, and deploy advanced Salesforce Service Cloud solutions including case management, Omni-Channel, knowledge base, and automation. Build and maintain Experience Cloud sites and portals for external users including customers, partners, or field service teams. Implement Apex classes, Lightning Web Components (LWC), Flows, and integrations to support business processes. Integrate Salesforce with customer service tools, ticketing platforms, third-party APIs, and internal systems. Work with business stakeholders (Support, Operations, Product) to gather requirements and translate them into technical solutions. Leverage features like Entitlements, Service Level Agreements (SLAs), and Knowledge Articles to drive efficient case resolution. Ensure Salesforce architecture adheres to security, performance, and scalability best practices. Monitor system performance, troubleshoot issues, and recommend continuous improvements. Participate in Agile ceremonies, sprint planning, and peer code reviews. Mentor junior developers and contribute to a culture of innovation and collaboration. Stay current on Salesforce platform updates, especially for Service Cloud and Experience Cloud. Qualifications & Experience 5+ years of Salesforce development experience with deep expertise in Service Cloud . Hands-on experience with Experience Cloud including building custom-branded portals and self-service communities. Strong proficiency in Apex, Lightning Web Components (LWC), SOQL, and Flow automation. Solid understanding of Salesforce architecture, data modeling, role hierarchy, and sharing rules. Experience implementing case routing, escalation rules, live agent/chat, and email-to-case functionality. Familiarity with integrating Salesforce with backend systems and middleware. Experience with CI/CD tools and DevOps practices in a Salesforce environment. Salesforce certifications such as Service Cloud Consultant , Platform Developer I/II , and Experience Cloud Consultant are highly desirable. Excellent problem-solving, communication, and stakeholder engagement skills. Knowledge of front-end technologies (JavaScript, HTML, CSS) is a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Job Description Company Overview: Arctera is an innovative leader in providing high-performance storage solutions. Our mission is to empower businesses with scalable, secure, and efficient data storage systems that adapt to their evolving needs. As a rapidly growing company in the tech industry, we are looking for passionate and skilled individuals to join our team and contribute to cutting-edge storage technologies. Note- T he role is for a possible future opening Job Overview: - T he role is for a possible future opening As a QA and Automation Engineer at Arctera, you will be responsible for ensuring the quality, scalability, and reliability of our storage solutions. You will work closely with development teams to design, implement, and execute automated test cases for various storage products and infrastructure. Your work will help guarantee the high performance and robustness of our storage systems in real-world environments. Key Responsibilities: Test Planning and Strategy: Collaborate with product owners, developers, and other QA engineers to develop and refine test plans and strategies. Analyze functional and technical requirements to ensure proper test coverage and identify risk areas. Test Automation: Develop and maintain automated test scripts using industry-standard frameworks and tools (e.g., Selenium, Appium, Python, Java). Focus on automating tests for Arctera s storage systems, ensuring comprehensive coverage across functional, integration, and performance testing. Manual Testing (When Required): Perform manual testing for complex scenarios where automation might not be feasible, particularly for new or highly complex storage features. Validate product features focusing on system storage capabilities and file management. Performance Testing: Conduct performance, load, and stress testing to ensure that Arctera s storage solutions are scalable and resilient under varying workloads. Monitor system performance and identify bottlenecks, optimizing where necessary to meet performance goals. Bug Identification and Reporting: Proactively identify, document, and report bugs during test cycles. Reproduce and track defects, working with development teams to validate fixes after implementation. Collaboration and Communication: Collaborate with cross-functional teams, providing valuable insights to enhance product quality. Participate in architecture and design reviews to ensure the product is testable and meets Arctera s quality standards. Continuous Improvement: Contribute to the continuous improvement of the test automation framework, striving to improve test efficiency, coverage, and speed. Stay up-to-date with the latest trends, tools, and best practices in QA, automation, and storage technologies. Skills & Qualifications: Experience: 2-4 years of experience in QA and automation engineering, with a focus on storage solutions or scalable or distributed systems Experience working with storage platforms and technologies, including NAS, SAN, Cloud Storage, and file systems, is highly preferred. Technical Skills: Strong knowledge of test automation frameworks and tools (e.g., Selenium, Appium, Python, Java). Experience with version control systems (e.g., Git, SVN) and CI/CD pipelines. Understanding of storage technologies and protocols, such as iSCSI, NFS, SMB, and file systems. Ability to work with RESTful APIs and other storage-related API technologies. Familiarity with performance monitoring tools and log analysis (e.g., Prometheus, Grafana). Testing Skills: Hands-on experience in functional, regression, integration, and performance testing for storage products. Strong understanding of the software development lifecycle and Agile methodologies (Scrum/Kanban). Soft Skills: Excellent problem-solving, analytical, and troubleshooting abilities. Strong communication skills with the ability to explain technical concepts to non-technical team members. Ability to work both independently and collaboratively within a team-oriented environment. Preferred Qualifications: Experience with cloud storage services (e.g., AWS, Azure, Google Cloud). Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Experience with containerization or orchestration technologies (e.g., Docker, Kubernetes) is a plus. Relevant certifications in storage technologies (e.g., NetApp, EMC, AWS Certified Solutions Architect) are a plus. Why Arctera? Work with cutting-edge storage solutions in a collaborative, fast-paced environment. Opportunity to be part of a rapidly growing company and to make a direct impact on the products we deliver. Competitive salary and benefits package. Continuous learning and growth opportunities to advance your career in storage technology.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera: Arctera empowers organisations worldwide to succeed by enabling trust, accessibility, and insight across the entire data lifecycle from creation to retirement. Founded in 2024 following its spin-off from Veritas Technologies, a global leader in secure multi-cloud data resiliency, Arctera operates through three core business units: Data Compliance, Data Protection, and Data Resilience. With a customer base exceeding 75,000 worldwide, Arctera delivers industry-leading solutions that help organisations manage and protect one of their most critical assets: data. Responsibilities: We are seeking candidates with hands-on experience working on SaaS products and who can develop solutions that serve the business needs. Ideal candidates possess a strong sense of design, problem-solving, and communication, as well as the ability to bring solutions to life from start to finish. In this role, you will: Be part of the Customer Focus Team of the Data Compliance Business Unit, working on the SaaS Offering - Arctera Insight Platform. You will handle Customer Issues, working with Support, Product Management, and other Engineering Teams to solve real-world production issues that require code or design changes. Analyse complex problems and propose effective technical solutions to meet product and service requirements Refine, design, and implement software components aligned with technical specifications Tackle sophisticated challenges that require deep analysis of various factors and dynamic problem-solving Exercise sound judgment in choosing appropriate methods, tools, and evaluation criteria to achieve desired outcomes Collaborate and build relationships with key stakeholders across different technical domains. Minimum Required Qualifications: Bachelor s or Master s degree in Computer Science, Computer Engineering, or a related field, with a minimum of 2 years of relevant industry experience Proficient programming and debugging skills in C++, C#, JavaScript, AngularJS. Good understanding of file systems, storage solutions, cloud technologies, and current industry standards and best practices Familiarity with Microsoft Azure and the Graph API is a strong advantage A strong understanding of cloud-based IaaS/PaaS architectures and microservices design is highly desirable. Excellent verbal and written communication skills. Proven ability to design, develop, and maintain high-quality product components with a focus on implementation Strong grasp of API development principles and best practices. Excellent problem-solving skills and strong organisational abilities.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all of our data safe. Key Responsibilities Design and implement scalable Salesforce Sales Cloud and solutions aligned with business goals. Develop Apex classes, Lightning Web Components (LWC), Flows, and automation logic to support CRM and campaign processes. Customize lead routing, opportunity management, and campaign tracking within Sales Cloud. Optimize email marketing, segmentation, and engagement workflows within Marketing Cloud. Integrate Salesforce with ERP, marketing, and analytics platforms using APIs and middleware. Collaborate with stakeholders across Sales, Marketing, and IT to gather and translate business requirements into technical designs. Implement robust tracking, analytics, and automation to support lead nurturing and sales enablement. Participate in sprint planning, technical reviews, and deployment cycles following CI/CD best practices. Monitor system performance, resolve issues, and deliver enhancements that improve business operations. Stay current on Salesforce innovations, especially within Sales Cloud, Marketing Cloud, and Revenue operations. Qualifications & Experience 5+ years of hands-on Salesforce development experience, with a focus on Sales Cloud Proficient in Apex, Lightning Web Components (LWC), SOQL, and Flow automation. Strong understanding of Salesforce data architecture, integration design, and security principles. Experience with lead-to-opportunity workflows, campaign execution, and performance tracking. Familiarity with integrating Salesforce with ERP, analytics, and customer engagement platforms. Understanding of CI/CD pipelines, Git-based version control, and DevOps practices in a Salesforce environment. Strong analytical and communication skills, with the ability to work across both technical and business teams. Salesforce certifications (e.g., Sales Cloud Consultant, Marketing Cloud Developer, Admin, Platform Developer I/II) are highly desirable . Front-end development skills (JavaScript, HTML5, CSS) are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Roles & Responsibilities: Serve as the first point of contact for Customers and Partners for general queries relating to licensing, entitlement, portal access, and technical support. Quickly respond to customer calls, web cases, emails and chats. Deliver a high level of service and provide prompt resolution to ensure customer satisfaction Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem - Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Arctera business units as needed Adhere to defined case handling processes and use appropriate reference materials and internal knowledge documents efficiently. Strive to impress customers with exceptional service and continually search for ways to improve processes and deliver additional value to the customer, thereby driving customer loyalty Build and maintain customer relationships in support of Customer Onboarding and Customer retention Facilitate a positive and productive team environment Required Skills, Experience & Education Minimum of 3 years Customer Service experience (or equivalent experience) Education - Graduation in any discipline is a must Excellent English business communication skills (Read, Write and Speak) Experience in working in 24x7 environment is a must Experience in Software and Technology industry is preferred Experience in customer relationship management tools is preferred Experience in Enterprise Resource Planning tools such as Oracle is preferred Ability to quickly respond, efficiently manage time and multitasking Ability to explain complex ideas in simple terms Problem solving skills and meticulously work across cross function teams to resolve customer issues Proficiency in Microsoft Office Suite.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. The Cloud Security Engineer will assist with the development and implementation for Azure and AWS architectures for protecting Veritas data deployed into various cloud, hybrid, and on-premise systems. This position will directly contribute to the overall implementation of global enterprise security cloud architecture while working closely with senior staff to enhance and develop new designs and security strategies across all types of cloud-based applications (including infrastructure, platform, and software as a service.) The Cloud Security Engineer will partner with both senior staff to ensure open lines of communication and clear understanding of objectives within each project. The successful candidate possesses excellent interpersonal and communication skills, required for partnering with internal resources. Responsibilities and skills include: Implement security architectures for cloud cloud/hybrid systems Thoroughly document implementations, via technical documentation and run-books Provide input and feedback on security architectures Possess a firm understanding of the offerings and capabilities within Microsoft Azure and AWS platforms Possess a solid understanding and have experience with systems automation platforms and technologies. Qualifications College degree or/equivalent and 5 years related work experience, required 2-4 years experience with Security Architect and/or Engineering. 2-3 years experience with Azure and Office 365 Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) Experience with deployment orchestration, automation, and security configuration management (Jenkins, Puppet, Chef, CloudFormation, Terraform, Ansible) preferred. Experience working with cloud security and governance tools and server virtualization technologies. Experience with enterprise applications (architecture, development, support, and troubleshooting). Proficiency in scripting programming languages - Python, JSON, Ruby, C#, Powershell, YAML Experience and exposure to threat modeling and design reviews to assess security implications and requirements for introduction of new technologies. Experience with enterprise architecture and working as part of a cross-functional team to implement solutions. Strong interpersonal and communication skills; ability to work in a team environment Ability to work independently with minimal direction; self-starter/self-motivated Technical writing experience

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Company Overview Arctera is a new company recently separated from Veritas Technologies. Our mission is to help organizations thrive by delivering market-leading solutions that enable them to trust, access, and illuminate their critical data. From day one, we are proud to serve more than 75,000 customers worldwide. Arctera products are engineered to manage and protect data across the full span of its lifecycle. Arctera enables organizations to harness the power of their information, with Data Compliance, Data Protection & Data Resilience solutions designed to serve the world s largest and most complex heterogeneous environments. Job Description We are seeking skilled Workato Developer to directly work with our cross-functional Enterprise Applications teams to analyze, design, develop & maintain robust integration solutions using Workato. Role would be to own business discussions to define business requirements and translate them to scalable automated Workato workflows. Roles & Responsibilities Collaborate with cross-functional business & IT teams to gather and analyze integration requirements to design, develop, and maintain Workato recipes and integrations to streamline business processes. Be a Workato Subject Matter Expert who can discover and demonstrate how Workato can effectively help organization with business automation needs. Own technical discovery sessions and use-case analysis to identify technical requirements and assess technical validations. Manage API integrations & design custom Workato connectors using Workato SDK framework. Document data flows, integration workflows, technical design & testing plan for integrations. Manage and maintain existing system integrations while developing new Workato integrations. Ensure seamless integration & data transfers between ERP, CRM & other applications. Provide day-to-day system support, including resolution of all system-related issues. Stay updated with latest features, updates, and best practices of the Workato platform. Required Skills, Experience & Education Bachelor s degree in computer science or engineering or any equivalent field. Master s degree preferred. 3+ years of experience in enterprise application integration development in variety of integration technologies like TIBCO, MuleSoft or Dell Boomi, etc. 2+ years of rich experience as a Workato Developer role with proficiency in building complex recipes, workflows & automations in Workato. Excellent understanding of APIs, SOAP, Webhooks, RESTful Web Services, XML, JSON & databases. Hands-on development experience with Workato SDK, connectors and API integrations. Prior work experience of integration development for various cloud applications like NetSuite, Salesforce, Workday, etc. Knowledge and experience with CI/CD processes and tools. Strong analytical, troubleshooting and problem resolution skills. Excellent verbal and written communication skills. Team player with ability to work effectively at all levels of an organization. Workato certifications are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Company Overview Arctera is a new company recently separated from Veritas Technologies. Our mission is to help organizations thrive by delivering market-leading solutions that enable them to trust, access, and illuminate their critical data. From day one, we are proud to serve more than 75,000 customers worldwide. Arctera products are engineered to manage and protect data across the full span of its lifecycle. Arctera enables organizations to harness the power of their information, with Data Compliance, Data Protection & Data Resilience solutions designed to serve the world s largest and most complex heterogeneous environments. Job Description We are seeking skilled Workato Developer to directly work with our cross-functional Enterprise Applications teams to analyze, design, develop & maintain robust integration solutions using Workato. Role would be to own business discussions to define business requirements and translate them to scalable automated Workato workflows. Roles & Responsibilities Collaborate with cross-functional business & IT teams to gather and analyze integration requirements to design, develop, and maintain Workato recipes and integrations to streamline business processes. Be a Workato Subject Matter Expert who can discover and demonstrate how Workato can effectively help organization with business automation needs. Own technical discovery sessions and use-case analysis to identify technical requirements and assess technical validations. Manage API integrations & design custom Workato connectors using Workato SDK framework. Document data flows, integration workflows, technical design & testing plan for integrations. Manage and maintain existing system integrations while developing new Workato integrations. Ensure seamless integration & data transfers between ERP, CRM & other applications. Provide day-to-day system support, including resolution of all system-related issues. Stay updated with latest features, updates, and best practices of the Workato platform. Required Skills, Experience & Education Bachelor s degree in computer science or engineering or any equivalent field. Master s degree preferred. 6+ years of experience in enterprise application integration development in variety of integration technologies like TIBCO, MuleSoft or Dell Boomi, etc. 3+ years of rich experience as a Workato Developer role with proficiency in building complex recipes, workflows & automations in Workato. Excellent understanding of APIs, SOAP, Webhooks, RESTful Web Services, XML, JSON & databases. Hands-on development experience with Workato SDK, connectors and API integrations. Prior work experience of integration development for various cloud applications like NetSuite, Salesforce, Workday, etc. Knowledge and experience with CI/CD processes and tools. Strong analytical, troubleshooting and problem resolution skills. Excellent verbal and written communication skills. Team player with ability to work effectively at all levels of an organization. Workato certifications are a plus.

About Arctera Arctera keeps the world s IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. Arctera is behind the scenes making sure that many of the biggest organizations in the world - and many of the smallest too - can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. It s a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation - and the arrival of the age of AI - has set the course for a new explosion in data creation. Joining the Arctera team, you ll be part of a group innovating to harness the opportunity of the latest technologies to protect the world s critical infrastructure and to keep all our data safe. Lead Salesforce Developer (CPQ & Quote to Cash) About Arctera Arctera helps organizations around the world thrive by ensuring they can trust, access, and illuminate their data from creation to retirement. Created in 2024 from Veritas Technologies, an industry leader in secure multi-cloud data resiliency, Arctera comprises three business units: Data Compliance, Data Protection and Data Resilience. Arctera provides more than 75,000 customers worldwide with market-leading solutions that help them to manage one of their most valuable assets: data We are looking for a highly skilled Lead Salesforce Developer with 9+ years of experience in Quote-to-Cash (QTC) and Salesforce CPQ. This role will be responsible for architecting, designing, and developing scalable CPQ solutions while ensuring seamless integration within the Salesforce ecosystem. The ideal candidate will have deep technical expertise, leadership experience, and a strong understanding of end-to-end QTC processes. This is a strategic role that involves hands-on development, technical leadership, and collaboration with cross-functional teams to drive automation and efficiency in the sales and revenue lifecycle. Key Responsibilities Lead the architecture, design, and development of Salesforce CPQ and QTC solutions Define best practices, technical standards, and governance for Salesforce development to ensure scalability and performance Design and implement complex pricing models, discount structures, contract management, and automated renewals Develop and customize Salesforce CPQ using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and Flows Implement advanced business logic, automations, and process improvements to support sales and revenue operations Optimize CPQ configurations, guided selling, approvals, and contract lifecycle processes Architect and develop integrations within Salesforce using REST and SOAP APIs Ensure data consistency and integrity across Salesforce environments Provide technical guidance, mentorship, and code reviews for a team of Salesforce developers Enforce coding best practices, DevOps methodologies, and CI/CD pipelines for efficient deployment and version control Collaborate with business stakeholders, Product Managers, and Solution Architects to translate business needs into scalable technical solutions Conduct regular system audits, performance tuning, and security assessments Implement robust sharing and security models to protect sensitive data Stay updated with Salesforce releases and CPQ enhancements, proactively implementing new features Work closely with Sales, Finance, IT, and Operations teams to streamline the Quote-to-Cash process Identify automation opportunities, process optimizations, and system improvements to enhance user experience Lead technical workshops, training sessions, and documentation efforts to drive adoption Qualifications & Experience 10+ years of hands-on Salesforce development experience, with at least 6+ years specializing in Salesforce CPQ and Quote-to-Cash Deep expertise in Salesforce CPQ, including product catalog, complex pricing models, discount structures, approvals, and contract lifecycle management Strong development experience with Apex, LWC, Visualforce, SOQL, and Flows, with a focus on modular and reusable code Extensive knowledge of Salesforce data architecture, security models, and governor limits Hands-on experience with API development and event-driven architectures within Salesforce Strong understanding of CI/CD, version control, and deployment automation Experience in Salesforce DevOps, SFDX, Scratch Orgs, and Metadata API Excellent problem-solving and debugging skills, with the ability to resolve complex technical issues Strong communication, stakeholder management, and team leadership experience Salesforce certifications such as Salesforce CPQ Specialist, Platform Developer II, or Application/System Architect are highly preferred Knowledge of front-end technologies such as JavaScript, HTML5, CSS, and Aura Components is a plus