International Business Development

Job Description

What is ZeusInfinity? ZeusInfinity is a specialized IT, Digital Marketing, and Staffing solutions company dedicated to helping businesses achieve scalable growth and operational efficiency. We provide end-to-end services in software and app development, digital marketing, and staffing services. Our mission is to simplify complex business needs by taking over critical IT, marketing, and talent acquisition operations. This allows our clients to focus on core objectives while we deliver high-quality, cost-effective solutions. Whether you need to build an agile IT infrastructure, drive brand awareness through cutting-edge marketing strategies, or hire top talent for your business, ZeusInfinity is your trusted growth partner. A telecaller is a professional who communicates with potential or existing customers over the phone to promote products, provide information, or resolve issues.Their role is pivotal in sales, customer service, and lead generation across various industries. Core Responsibilities Outbound Calling: Initiate calls to prospective clients to introduce and promote or services. Inbound Call Handling: Answer incoming calls, addressing customer inquiries, concerns, and complaints promptly. Lead Generation: Identify and qualify potential leads through effective questioning and conversation. Sales and Upselling: Promote and sell or services, including upselling and cross-selling additional offerings. Customer Relationship Management: Build and maintain positive relationships with customers, ensuring satisfaction and loyalty. Data Management: Accurately record details of calls, customer interactions, and feedback in CRM systems. Follow-ups: Conduct follow-up calls to nurture leads and ensure customer satisfaction. Achieving Targets: Meet or exceed daily, weekly, and monthly sales or call targets. Essential Skills Communication: Clear and effective verbal communication to convey information and build rapport. Listening: Active listening to understand customer needs and concerns. Persuasion: Ability to influence customer decisions and close sales. Problem-solving: Addressing and resolving customer issues efficiently. Time Management: Managing call volumes and schedules to meet targets. CRM Proficiency: Using customer relationship management tools to track interactions. Required Skills and Qualifications: Education:Bachelor's degree in Business Administration, Marketing, or a related field. Experience: 0-2 years of experience in US Sales & cold calling , preferably in the IT/Marketing staffing industry. Excellent verbal and written communication skills in English. Proficiency in using lead generation tools such as Apollo.io, LinkedIn Sales Navigator, and Lusha. Strong understanding of CRM systems and email marketing platforms. Ability to create personalized email content and campaigns. Experience in cold calling and building relationships with international clients. Strong organizational and time-management skills. Ability to work independently and as part of a team. If you're considering a career as a tele caller or looking to hire one, understanding these roles and responsibilities can help in making informed decisions. Let me know if you need assistance with job descriptions, interview questions, or training resources. Other Details Work from office (Vadodara) Working schedule - Weekly off Sunday. Working hours - 9 hours/day. Working shift - Night (US shift) You can apply to this job by sending your resume over email at contact@zeusinfinity.in or call us at +91-8698935891. Show more Show less