At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in independence, ethics and business conduct at PwC facilitates adherence to ethical standards and promote a culture of integrity within the organisation. Working in this area, you will be responsible for developing and implementing policies and procedures to facilitate compliance with legal and regulatory requirements.Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
As a Senior Manager in AC Kolkata Ethics and Compliance (E&C), you will be responsible for:Ï Serving as a subject matter specialist in the development, interpretation, and maintenance of policies and practices through everyday business consultations and/or collaborations with key internal E&C stakeholdersÏ Designing, implementing and operating compliance monitoring programs for privacy, information protection, information security and related areasÏ Conducting data incidents investigations involving confirmed or suspected violations of laws, regulations and/or policies from intake and triage through discipline and closureÏ Coordinating and facilitating various inquiries and requests for consultationÏ Performing privacy risk assessments in order to ensure compliance with applicable guidelines, policies and proceduresÏ Developing, managing and updating policies, guidance and processesÏ Overseeing projects requiring agility, meeting deadlines, and collaborating with multiple stakeholders/groupsÏ Participating in Ethics & Compliance internal and external reviewsÏ Collaborating with key stakeholders across the firm including the People team, Risk Management, Information Security and the Office of General Counsel (OGC) to ensure compliance with the Ethics and Compliance policies and proceduresÏ Supporting functional leaders as needed from an ethics or compliance perspective, including colleagues in the People team, Risk Management and OGC, and transition to them matters more appropriate for their handling given their subject matter specialtyÏ Preparing trend analyses, analyzing ethics and compliance data and preparing reports for managementÏ Maintaining an up-to-date knowledge and understanding of firm’s and network requirements, compliance and reporting responsibilitiesÏ Identifying opportunities for process enhancements and innovation, implementing best practices to improve program delivery and effectivenessÏ Performing other related tasks as assigned
Position/Program - Important Requirements
- Possessing a subject matter expertise in privacy, information protection and related topics
- Compiling and reporting on compliance monitoring results and metrics as needed
- Participating in compliance violation/exception management process with key stakeholders
- Assessing whether compliance programs and controls are operating as expected and effectively mitigating risks
- Collaborating and creating synergy with other monitoring activities throughout the organization
- Identifying opportunities for new, innovative and data driven ways to perform compliance monitoring
- Operating with a high degree of independence and accountability
- Developing, managing and updating policies, playbooks, guidance and processes
- Outstanding organization, written and oral communication skills with experience in formulating strategy and presenting cogently to all levels of audiences
- Performing work and collaborating in multi-cultural, multi-lingual, diverse and inclusive environments
- Demonstrated ability to manage multiple projects and program areas
- Demonstrating agility to adapt and take on new responsibilities and deliver tangible results
- Having organizational skills and ability to prioritize
- Managing, training and coaching staff
- Having presentation and facilitation skills
- Demonstrating ability to work both independently and in a team environment
- Being an energetic and confident self-starter with strong interpersonal skills
- Having unquestioned integrity and confidentiality/impartiality
Ï Excellent leadership, collaborative and team management capabilities
Ï Ability to think strategically and execute methodicallyÏ Strong problem-solving skills and attention to detail
- Excellent working knowledge of MS Office
Ï Decision making aptitude based on given guidelines and in ambiguous contexts
- An interest in and preferably some working knowledge of Gen AI tools/technologies
- Adhering to timelines and excellent project management capabilities
- Committed and self-motivated
Basic Qualifications: Bachelor’s/Master's degree from a reputed university. LL.B., LLM and Certified Information Privacy Professional (CIPP) is preferable.
Minimum Years of Experience: 6 - 10 year(s)
