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5.0 - 9.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Salesforce Trainer & Learning Department Lead at Zordial Technologies, a Salesforce Crest (Gold) Consulting Partner and Salesforce Development Company based in Jaipur, you will be responsible for spearheading internal Salesforce training initiatives and leading the Learning & Development (L&D) department. Your role will involve designing and delivering customized Salesforce training programs for employees at all levels, including end-users, administrators, and developers. Additionally, you will conduct hands-on workshops, webinars, and one-on-one coaching sessions to enhance Salesforce adoption within the organization. Your responsibilities will include creating comprehensive training materials such as video tutorials, documentation, and best-practice guides. You will stay updated with Salesforce innovations and ensure that employees leverage the latest features effectively. Moreover, you will act as the primary internal Salesforce knowledge resource, addressing queries and troubleshooting issues as they arise. In terms of Learning & Development Leadership, you will develop and implement a company-wide learning and upskilling strategy aligned with business objectives. You will identify skill gaps across teams and create targeted training programs to bridge them. Furthermore, you will collaborate with department heads to align training initiatives with business goals and promote a culture of continuous learning within the organization. As a Salesforce Trainer & Learning Department Lead, you will define key learning metrics and assess the effectiveness of training programs through employee feedback and performance analysis. You will utilize Salesforce reports and dashboards to track user engagement and system adoption, making data-driven recommendations to optimize training initiatives and learning pathways. The ideal candidate for this role should have expertise in Salesforce, including strong proficiency in Salesforce multiple clouds, hands-on experience with Salesforce reports, dashboards, automation tools, and data management, as well as knowledge of Salesforce Lightning Experience and AppExchange solutions. Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Sales/Service Cloud Consultant) are preferred. Additionally, you should possess training and communication skills, proven experience in corporate training, coaching, or instructional design, the ability to simplify complex technical concepts for non-technical users, strong verbal, written, and presentation skills, and experience creating high-quality training content such as videos, guides, and presentations. Leadership and strategic thinking skills are essential for this role, including experience leading a training or learning & development function, the ability to develop and execute a learning roadmap that aligns with business goals, strong problem-solving skills, and a passion for employee growth and development. By joining Zordial Technologies, you will have the opportunity to lead learning and development initiatives for a growing, forward-thinking organization, play a critical role in driving Salesforce adoption and business success, work in a dynamic, collaborative environment with opportunities for career growth, and access Salesforce training, certifications, and continuous learning opportunities.,

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2.0 - 4.0 years

0 Lacs

gurugram, haryana, india

On-site

Job Title - Instructional Design - Analyst - T&O- (S&C GN) Management Level: 11 - Analyst Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills: Whatfix, walk me, ADDIE model Job Summary As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities Although no two days at Accenture are the same, as an Instructional Designer Analyst in our T&O practice, a typical day might include: Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology. Help develop standards and templates for the proposed learning solution. Create effective training materials mapping the clients needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets, and performance support materials. Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes. Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully. Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations. Perform quality checks on the training deliverables to meet the standard quality benchmarks. Bring your best skills forward to excel in the role: Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry. Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience: 2-3 years in instructional design and content development with an understanding of training and design strategy Adept at gathering and understanding source content to create engaging courses based on the target audience Experience in applying proven learning methodologies and emerging technologies for adult learning Additional Information A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture Show more Show less

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0.0 - 3.0 years

0 Lacs

pune, maharashtra

On-site

Job Description: As a Product Trainer, you will be responsible for conducting induction of new joiners, conducting product training and joining formalities, and providing training reports to team managers. Your role will require skills such as training delivery, instructional design, communication skills, subject matter expertise, adaptability, problem-solving, empathy, and feedback delivery. This position is based in Pune and offers a salary bracket as per company standards. The ideal candidate for this role should be between 22-25 years of age, have 0 to 1 year of experience, and hold a qualification of any Graduate. Join us for this urgent hiring opportunity in Pune.,

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7.0 - 9.0 years

20 - 25 Lacs

bengaluru

Work from Office

About the Role We are looking for a passionate training professional to equip our student counsellor (sales) teams with the skills, knowledge, and confidence to succeed . This role will design and deliver training programs from counseling scripts to product knowledge and ensure consistent adoption through refreshers and certification. Over time, the role has the opportunity to evolve into building an academy-style enablement program. Key Responsibilities Design and deliver training sessions on counseling scripts, consultative pitching, and product knowledge. Conduct refresher trainings and create quarterly content updates. Build certification methodologies to ensure consistent skill levels across counselor teams. Partner with QA and Counseling leadership to identify training needs based on performance gaps. Track training effectiveness using metrics such as call QA scores and adoption rates. Key Skills & Qualifications Proven experience in instructional design, sales enablement, or training delivery. Strong facilitation and presentation skills (comfortable engaging groups). Ability to design content tailored for counselor-centric, consultative selling. Experience measuring training effectiveness and linking to performance outcomes. Familiarity with LMS or digital training tools is a plus. Preference: Qualified Trainers of Sales, Customer Services, Counsellors from industries such as Banking/ KPO/ BPO etc. What We Offer A platform to shape the skills of frontline counsellors in a high-growth education company. High visibility with leadership by directly impacting counselling quality and outcomes. Scope to evolve into building a structured academy-style program over time.

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4.0 - 9.0 years

4 - 9 Lacs

mangaluru

Work from Office

Share your updated resume - neha@clarityconsulting.in • Develop engaging and eective training content for web-delivered virtual training, as well as self-paced eLearning modules. • Design and develop written knowledge articles, worksheets, guides, and resources for learners. • Produce quality training material including: design documents, presentation slides, job aids, assessments, and more using our standard development process and templates. • Participate in team development projects, utilizing peer review and project management skills to drive timely completion of training products. • Contribute to a certification program to write objectives and exam questions. Location: Atlanta, Georgia. No travel required. Required Skills & Qualifications: • BA/BS Degree in Education, Instructional Design, or related field • Experience in leading complex projects with minimal oversight • Knowledge of adult learning theory and application of theory to enablement activities • Knowledge of systems such as Adobe Photoshop, Microsoft Oice, Articulate, Captivate, and other leading development tools. • Knowledge of industry trends such as social learning, gamification, informal learning, knowledge retention and mobile strategies. • Excellent written (such as script writing & Knowledge Base articles) and oral communication skills • Demonstrated ability for creative thinking and project management • Self-starter that thrives in an entrepreneurial, fast-paced environment. • Tech Writing experience around Call Center and/or operation (preferred)

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

We are seeking an Instructional Designer (Standard Alignment Specialist) with a background in English Language Arts to join our team immediately. As the Associate Content and Alignment Specialist, you will be responsible for working on standards and alignment initiatives for National and State projects, as well as cross-functional projects. Your main tasks will involve analyzing content across company products based on national, state, and local standards to create detailed documentation for new content development, customization of existing content, and to support customer needs. Additionally, you will work on projects related to the development and maintenance of subject-specific taxonomies known as the Spine. Qualifications required for this role include a Bachelor's/Master's degree in education, English Literature, Instructional Design, or a related field, along with a minimum of 5-8 years of experience as an instructional designer, US curriculum designer, or educator specializing in English Language standard alignments for US K-12 students. You should have a strong understanding of K-12 ELA curriculum standards, pedagogy, and best practices in literacy instruction. Proficiency in instructional design principles, curriculum development methodologies, and educational technology tools is essential. Excellent written and verbal communication skills are necessary, with the ability to communicate complex concepts clearly and concisely. Creative thinking, problem-solving skills, and a passion for innovation in education are also desired. Key responsibilities of the role include editing and maintaining the Spine, unpacking standards into discrete skills to create a subject-specific taxonomic competency framework, aligning taxonomic competency frameworks to standards across all states, aligning content to the Spine, supporting curriculum-based projects with knowledge of state and national standards, updating content alignments based on new standards, analyzing existing content alignments to identify opportunities and gaps, creating learning pathways, and fulfilling other duties as required. This position is based in Mumbai, Kolkata, Chennai, or Noida with shift timings from 1-10 p.m. Early or immediate joiners are preferred. Interested candidates are requested to share their updated resume at neelam.fernandes@learningmate.com. LearningMate is an equal opportunity employer committed to celebrating diversity, equity, and inclusion in the workplace.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

You will be joining our team as a General Manager of Instructional Design in the BPM industry. Your main responsibilities will include leading our learning and development initiatives, focusing on training digitalization, and implementing e-learning platforms. You will play a key role in client and stakeholder management, ensuring that instructional design strategies are aligned with business goals. Additionally, you will lead and mentor a team of instructional designers and graphic designers, overseeing learning project lifecycles and driving innovation in training methodologies. Your role will also involve spearheading the digital transformation of training programs, optimizing e-learning platforms for training delivery, and utilizing AI and interactive learning tools to enhance training effectiveness. You will be responsible for developing engaging and scalable learning solutions, ensuring compliance with industry standards, and creating blended learning modules. Furthermore, you will drive efficiency and standardization in instructional design processes, monitor training effectiveness through data-driven analytics, and ensure alignment with regulatory requirements, especially in healthcare BPM. Your qualifications should include at least 10 years of experience in instructional design or L&D leadership within the BPM industry, expertise in client management and team leadership, and familiarity with e-learning platforms and digital training tools. Strong communication, stakeholder management, and analytical skills are essential, along with knowledge of adult learning principles and content development methodologies. Joining our team will give you the opportunity to lead a high-impact training team, drive the digital transformation of learning and development, and collaborate with global clients to shape innovative L&D strategies. If you are looking to make a significant impact in a fast-growing BPM organization, this role is perfect for you.,

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

As a Pre-Primary Curriculum Developer at The Narayana Group, you will be tasked with designing and developing age-appropriate curricula to nurture the boundless potential within every heart. Your role will involve creating instructional materials, conducting research for educational effectiveness, and collaborating with teachers to ensure the transformation of dreams into achievements. You will need to utilize your experience in Curriculum Development and Instructional Design, coupled with a background in Education and Research. Strong writing skills are essential for crafting educational content, while excellent communication and collaboration abilities will be crucial for refining instructional strategies. Your commitment to educational excellence and staying abreast of educational trends and best practices will be pivotal in achieving fulfillment for all stakeholders. If you possess a Bachelor's degree in Education, Early Childhood Development, or a related field, and have the ability to work both independently and as part of a team, we invite you to join us in our mission to empower individuals and communities through education.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

We are seeking an Instructional Designer (Standard Alignment Specialist) with a background in English Language Arts to join our team immediately. The Associate Content and Alignment Specialist will be responsible for working on standards and alignment initiatives for National and State projects, as well as cross-functional projects. This role involves analyzing content across company products according to national, state, and local standards to create detailed documentation for new content development, customization of existing content, and in support of customer needs. Additionally, the position includes working on projects that support the development and maintenance of subject-specific taxonomies known as the Spine. Qualifications: - Bachelor's/ Master's degree in education, English Literature, Instructional Design, or a related field. - Minimum of 5-8 years of experience as an instructional designer, US curriculum designer, or educator specializing in English Language standard alignments for US K-12 students. - Strong understanding of K-12 ELA curriculum standards, pedagogy, and best practices in literacy instruction. - Proficiency in instructional design principles, curriculum development methodologies, and educational technology tools. - Excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely. - Creative thinking and problem-solving skills, with a passion for innovation in education. Essential Job Functions: - Edit and maintain the Spine. - Unpack standards into discrete skills, creating a subject-specific taxonomic competency framework (Spine). - Align taxonomic competency frameworks to standards across all states. - Align content to the Spine. - Support curriculum-based projects with knowledge of state and national standards, including designing custom courses. - Update content alignments whenever states adopt new standards or change existing ones. - Analyze existing content alignments to identify opportunities and gaps. - Create learning pathways. - Fulfill other duties as required. Location: Mumbai / Kolkata / Chennai / Noida Shift Timing: 1- 10 p.m. Joining Time: Early /Immediate joiners preferred. Interested candidates, please share your updated resume at neelam.fernandes@learningmate.com. LearningMate is an equal opportunity employer. We commit to celebrate diversity, equity, and inclusion in the workplace.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Instructional Designer at TekWissen, you will be responsible for utilizing your knowledge of instructional design concepts and adult learning theories to create engaging and effective training materials. Your primary focus will be on developing storyboards and power presentations for various types of training, including eLearning, ILTs, and vILTs. In this role, you will have the opportunity to directly engage with client Subject Matter Experts (SMEs) to gather requirements and ensure that the training materials meet their specifications. Additionally, experience with content authoring tools such as Whatfix and Walk ME would be beneficial for this position. The ideal candidate will possess strong English written skills, along with a proven track record in instructional design and storyboard creation for eLearning, ILT, and vILT training content. Attention to detail, creativity, and the ability to work effectively both independently and as part of a team are essential for success in this role. If you are passionate about designing innovative and impactful training solutions and are looking to work with a global innovator in IT and business services, we encourage you to apply. Join us at TekWissen Group, where we are committed to workforce diversity and equal employment opportunities.,

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3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

The focus of the Customer/Technical Training role involves planning and executing customer and/or employee training on the firm's products. You are expected to have a deep understanding of current product usage and applications. Your responsibilities will include coordinating the staffing and scheduling of in-house and field training, with the possibility of training Sales Representatives. As part of our Training Team, you will be responsible for delivering top-notch technical training on Qualys IT security risk and compliance solutions, both in classroom settings and online. We are a global team of training professionals dedicated to helping customers excel with our products. We are seeking an experienced Technical Trainer to join our team. Your main duties will involve consulting with stakeholders to identify technical enablement needs, collaborating with various teams to ensure training content meets business requirements, and providing technical training to customers, prospects, partners, and internal employees through different mediums. You will work closely with team members to develop and deliver high-quality technical training materials in various formats, including eLearning, videos, simulations, labs, and instructor-led classroom sessions. In this role, you will independently design, create, and maintain virtual lab environments and associated lab guides to support technical training courses. You will also be an advocate for Qualys Products and play a key role in the success of our training programs. Peer reviews for content development activities, assisting Leads on Training Projects, and becoming a subject matter expert on flagship products will also be part of your responsibilities. To be successful in this role, you must have a BSc/MSc degree or equivalent experience in computer science or related engineering fields. A minimum of 3+ years of experience in delivering technical training, along with 5+ years of experience with Cyber Security products or platforms, is required. You should possess strong communication skills, the ability to manage multiple tasks simultaneously, and be willing to adapt to new technologies quickly. Additionally, you must be based in Pune, India, open to travel for onsite training, and experienced in working across multiple geographic regions when necessary. Desirable skills and experiences include knowledge and usage of Qualys products, delivering Certification-based Training, multilingual abilities, video content creation skills, understanding of compliance standards and cloud platforms, proficiency in creating/modifying custom scripts, building complex virtual environments, familiarity with adult learning theory and instructional design models, and certifications like CompTIA Security +, ISC2 CC, and Cloud Platform Certifications. During the interview process, a technical presentation will be required, and providing references of sample videos and training materials you have created will be advantageous.,

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0.0 - 4.0 years

0 Lacs

lucknow, uttar pradesh

On-site

As an intern at our e-learning and video development company, you will have the opportunity to work closely with senior instructional designers and graphics designers to create engaging e-learning content and 2D videos. Your day-to-day responsibilities will include collaborating with the instructional designers to develop storyboards that align with the learning objectives, as well as working with graphics designers to bring these storyboards to life using a variety of tools. Additionally, you will be tasked with gathering requirements from clients and managers to ensure that the final deliverables meet their expectations and project goals. This role offers a unique opportunity to gain hands-on experience in the field of e-learning and video development, and to contribute to the creation of high-quality educational content. If you are passionate about multimedia design, eager to learn from industry experts, and looking to expand your skills in a dynamic and creative environment, we encourage you to apply for this internship opportunity. Join our team and be a part of our mission to provide innovative end-to-end solutions for 2D and 3D videos.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a member of the Human Resources team at Hitachi Energy, you will have the opportunity to be part of a diverse and collaborative environment. Hitachi Energy is a global technology leader working towards a sustainable energy future for all. Join us in Chennai, Tamil Nadu, India on a full-time basis and contribute to our mission. Apply today to be a part of our team!,

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7.0 - 9.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Title: Manager, Learning and Development Location: Global Operating Service Center, India Department: Human Resources Learning & Development Employment Type: Full-Time Position Summary: We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India. This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development & Delivery and Talent Management Administration. The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement. Key Responsibilities: Talent & Learning Content Development and Delivery Lead the development of custom learning content tailored to GXOs workforce, include large scale, organizational development initiatives. Oversee the implementation and cultural adaptation of GXOs AI Development Coaching tool. Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs. Leverage AI tools to: Enhance back-office development processes. Adapt general content to GXO-specific needs. Build and maintain GPT capabilities using LLMs and internal IP. Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation. Ensure scalable, high-quality delivery of learning content across all GXO audiences. Talent Management Administration Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes. Support the execution of GXOs Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement. Administer GXOs Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms. Develop dashboards and action plan tracking tools to support engagement initiatives. Create templates and presentations for talent calibration and performance review sessions. Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting. Qualifications: Bachelors degree in Human Resources, Learning & Development, Business Administration, or related field (Masters preferred). 7+ years of experience in Talent Management, Learning & Development, or HR Operations, with at least 3 years in a managerial role. Proven experience managing offshore teams and vendor relationships. Strong utilization of instructional design methodologies and learning technologies. Familiarity with AI tools and platforms used in learning and talent development. Excellent project management, communication, and stakeholder engagement skills. Experience with enterprise HR systems (e.g., Workday, Cornerstone, SuccessFactors) is a plus. Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes. Strategic thinker with a hands-on approach. Comfortable working in a fast-paced, global environment. Passionate about innovation, continuous learning, and operational excellence. Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality. Show more Show less

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0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Company Description MediVaah is a platform designed to make healthcare accessible and reliable by connecting patients with healthcare professionals. Whether its doctors, nurses, or physiotherapists, MediVaah serves as a vital link, offering a seamless healthcare experience. Our team consists of healthcare experts, tech enthusiasts, and business professionals dedicated to simplifying the healthcare journey in India. MediVaah is more than a service; its a community aimed at providing quality healthcare for a healthier and happier India. Role Description This is a full-time on-site role for a Subject Matter Expert - Nursing Training & Development located in Bengaluru. The individual will be responsible for creating and delivering training programs for nursing staff. Day-to-day tasks include developing instructional materials, facilitating training sessions, designing curriculum, and ensuring the effective transfer of knowledge and skills. The role involves collaborating with other healthcare professionals to ensure training programs are aligned with current best practices and standards. Qualifications Experience in Training & Development and Training Proficiency in Communication skills Skills in Instructional Design and Curriculum Development Strong organizational and time-management abilities Bachelor&aposs degree in Nursing or related field; Master&aposs preferred Relevant certification in Training or Instructional Design is a plus Show more Show less

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10.0 - 15.0 years

13 - 17 Lacs

pune

Work from Office

What you will do India is a key growth market for Johnson Controls as we embark on our enterprise strategy to make buildings smarter, healthier, and more sustainable. We have more than 9000 employees in India, including M anufacturing, R&D center, Chanel business, and D irect field business. In this position, it is imperative that you assume the role of a Field Business learning partner and collaborate with internal stakeholders such as HRBP, Commercial, Service, and Installation to tailor learning interventions to enhance business performance. This will be accomplished by providing learning solutions that are in sync with the business strategy. Being a vital component of the One Learning Team in Corporate Human Resources, this position will also require alignment between the regional Learning Business Partner and the global Learning Partner to ensure the best possible match for India talent and growth initiatives. How you will do it Effectively identify training needs through organizational analysis, process, and performer level analysis. Stay in tune to the needs of the business by engaging with HRBP s and Business Leaders across the business through a regular cadence. Document findings, develop actionable recommendations to address performance gaps and propose appropriate learning solutions. Design and develop blended learning solutions including classroom training, online training, skill assessments, and learning tools, applying the principles of adult learning. Analyzes and selects the most appropriate strategy, methodology, and technology to maximize learning experience and impact. Facilitate training especially in the area of commercial selling, managerial and leadership skills via classroom, webinar, and video conference. Manage training logistics including calendars & class registrations via Learning Management System. Prepare classroom facilities and training materials for training sessions. Continually measure, evaluate, and increase the effectiveness of your learning through consistent deployment and review of the enterprise Metrics that Matter survey methods. Make recommendations for improvements. Curate self-paced learning pathways for the Learning Hub that support the leadership development needs of our customers. What we look for Enterprise Mindset Has a holistic perspective and drives aligned action for the good of the enterprise. Must be able to develop solutions for one JCI that achieve organizational objectives. Strategic Thinking Brings a broad long-term perspective to issues and demonstrates sound business judgment. Must be able to connect the dots between processes to achieve overall objectives of Johnson Controls. Can visualize, communicate and put into action (while convincing others) how it will support business goal achievement. Customer Focus Leverages keen internal and external customer insights to continually strengthen responsiveness and customer satisfaction. Builds strong relationships internally and delivers. Inspire and Influence Conveys trust and confidence in the company s capabilities, contributions, and plans across units and functions. Collaborate Across Boundaries Removes barriers to enable communication to be open and on-going within and across organizational boundaries. Establishes strong partnerships and works effectively across all boundaries within the organization. Leverages organization to achieve goals. Process/Program Management Organizes the steps, resources and workflows necessary to get critical tasks accomplished and ensure intended impact of solutions can be realized. Looks for ways to simplify and bring order to complex, chaotic and unpredictable activities. Identifies opportunities to improve efficiency and develops plans, success measures and timelines for tasks. Anticipates activities required to help people accept and absorb change. Can execute across Johnson Controls. Problem Solving Defines problems systematically, analyzing causes and effects both qualitatively and quantitatively. Seeks out others as sources of data, ideas and help. Asks penetrating questions to surface hidden problems and discern fact patterns. Recognizes the broader issues to simplify analyses and execute timely decisions or actions. Challenges HR partners and business leaders to view issues from multiple perspectives and continuously develop. Education / Work Experience Required Master s Degree in Instructional Design/Organizational Development/Human Resources/Marketing and Sales preferred. DDI certified trainer, Franklin Covey certified trainer or Miller Heiman certified trainer. More than 10 years of experience in Sales Development or Leadership Development roles. More than 10 years facilitation experiences in Leadership and Commercial. Experience in large, complex organizations. Strong leadership skills required, including proven ability to influence leaders and facilitate cross-functional teams. Ability to build strong working relationships with internal customers and positively influence key constituents. Ability to lead and manage large projects and a portfolio of projects

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5.0 - 10.0 years

12 - 16 Lacs

bengaluru

Work from Office

Amazon is seeking a Senior Program Manager to enable Amazon India build a fast, reliable, and sustainable customer shopping and delivery experience. The individual in this role will collaborate across a team of program, product, tech, BI and Science leaders to plan, execute, validate, and deploy complex customer experience capabilities across International Emerging stores. This role will partner will partner with teams across the globe to launch and drive impact through bespoke product solutions. The ideal candidate will obsess over customers and have a proven track record of delivering results while managing high level of complexity. Successful candidates will have experience with Program Management in a broad, global organization, have experience working with a variety of cross-organizational stakeholders, and be able to juggle competing priorities. This candidate must have crisp communication skills, and have experience communicating project status and updates across a global audience. Ability to navigate ambiguous programs, influence without authority, and a high bias for action are critical for success in this role. As a Program Manager, you will be responsible for identifying, scoping, and delivering large end to end programs. You will have the opportunity to engage with experienced cross-disciplinary teams to conceive of and design innovative customer facing initiatives. You thrive through creating a vision, building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. An ability to take large, significantly complex projects and break them down into manageable pieces, and then deliver them in a successful and timely manner is expected. This role will require the candidate be self-sufficient to analyze large amounts of data. So, working knowledge of SQL is critical for success. You will not be required to build data infrastructure but you will need to be comfortable querying (good foundational knowledge), be nifty with excel (power pivot), and use data to drive / influence discussions. Many a times you will have to leverage existing data generated by other BIEs to drive your programs. Other times, the exact data may not be available and you will need to be self-sufficient to not be blocked by this. A day in the life Your week will typically start with looking at key input/output metrics and identifying trends/concerns/opportunities. You will engage with stakeholders ad partners to track progress on goals, as well as identify opportunities to further enhance customer experience. You will crisply communicate to senior leadership on status, progress, concerns and help required to unblock key opportunities. The bottom line is to drive improvements which requires strong communication, a flair for identifying data patterns, comfort with analyzing large varied datasets, and a knack of influencing diverse set of stakeholders. About the team We are building products that help customers to easily identify offers which are closest to them. True to Amazon s tenets, customer and seller obsession are always at the forefront of our decisions. We innovate and design our services and tools with a focus on customer experience, followed by our focus on technology and worldwide scaling. You will work on the customer s search experience, build new widgets that drive better discovery of products, improve personalization for the entire customer s journey, improve our perception of speed, and scale all these products globally. 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 3+ years of managing stakeholders in cross-functional project experience 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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5.0 - 10.0 years

10 - 14 Lacs

bengaluru

Work from Office

Amazon.com, Inc. seeks to be Earths most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the widest of selection at low price that drives Amazon s flywheel. The vision of Retail Business Services (RBS) Organization at Amazon is to accelerate Amazon s flywheel by improving customer experience and enabling our Selling Partners (SPs) to grow their business with Amazon. RBS provides catalog augmentation and correction technologies for the Amazon selling community. Our solutions ensure information in Amazons catalogs is both complete and comprehensive enough to give our customers a great shopping experience every time. RBS is looking for a Senior Program Manager who can work at all levels of detail to accomplish team/organization goals, to lead our Storewalk+ service offering. The Storewalk+ business unit within RBS provides our Customers with next generation buying experience by improving their end-to-end experience on our retail shopping platform. Unlike conventional research approaches, it mimics customer s shopping journey to discover and eliminate defects that adversely impact customer s buying experience. Overall, Storewalk+ is designed to delight customers with a seamless decision-making in buying and thereby improving the net conversion for Amazon As a Senior Program Manager, you will: 1) Own vision and definition for the Program and Service expansion 2) Own Planning, Forecasting and OP contributions 3) Set and measure goals for the storewalk team responsible for identifying root-causes responsible for significant customer drop-offs across the purchase journey 4) Be responsible for end-to-end storewalk execution, engagement with category leaders for root-cause validation & collaboration with Storewalk+ Solutioning POD leaders. 5) Define the clear requirement of specific business use cases for tech product mgr. 6) Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery. 7) Establish scalable, efficient processes for large scale data analyses, model development, model validation and model implementation. 8) Own the service s execution strategy. 9) Develop strategies to mitigate risk. 10) Be responsible for all communication to Leadership ( Flash updates, WBR, QBR, LT Deep dives). 5+ years of working cross functionally with tech and non-tech teams experience 5+ years of program or project management experience 5+ years of delivering cross functional projects experience Experience defining program requirements and using data and metrics to determine improvements 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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3.0 - 7.0 years

5 - 9 Lacs

bengaluru

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The Opportunity We re looking for a talented learning specialist to join our customer education team in Bangalore. If you are passionate about building engaging and rewarding customer learning experiences, then this role is for you. You ll be responsible for designing, developing, and maintaining Nutanix training programs delivered in the classroom and hosted on our Nutanix University digital learning platform. To achieve this, you should have experience with writing clear, precise, technically accurate educational content with a strong track record in a multi-disciplinary environment. An eye for detail is essential as you will be required to maintain a high standard of content quality. Strong communication skills are also essential as you will be collaborating with other content developers, Subject Matter Experts (SMEs), instructors, and technical teams within Nutanix on project-by-project basis. About the Team Consisting of over thirty designers, developers, instructors, administrators, and leaders across the globe, our team manages a portfolio of offerings designed to increase customer proficiency with the Nutanix Cloud Platform. When our customers know more, they can do more, and they become advocates for our industry-leading hybrid multicloud software. What binds our team together is a passion for delivering a best-in-class customer learning experience. Your Role Review and analyze Nutanix customer training requirements, as documented in certification design documents. Use Nutanix software products to understand features and functionality. Write clear, precise, technically accurate descriptions and procedures for concepts and features of Nutanix products. Design engaging, interactive learning content in keeping with standards and guidelines developed by the customer education team. Review content for grammatical correctness, technical accuracy, clarity, and brevity. Perform peer reviews to ensure that content quality standards are met. Act as an instructional design SME to other teams such as Marketing, Certification, Support, and Engineering. What You Will Bring Familiarity with the Articulate suite of elearning applications, such as Storyline and Rise. Familiarity with the Microsoft Office suite of applications, including Word, PowerPoint, and Excel. Ability to collaborate well with other course developers to develop clear, comprehensive storyboards for Articulate Storyline-based elearning content (and similar tools). Strong design skills and the ability to take a storyboard and develop an interesting, engaging, interactive elearning output using rapid authoring tools such as Articulate Storyline. Excellent writing skills and experience in authoring formal content for a professional audience. Strong problem-solving skills. The ability to facilitate meetings with multiple groups of stakeholders. The ability to thrive in a fast-paced environment. The ability to function as a creative self-starter and to work independently. The ability to learn new software and systems quickly. Experience working with and adhering to design standards. Detail orientation, with a drive for perfection down to the last pixel. Nice to haves: Experience in the IT industry. Basic video editing skills. Program management experience. Were an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] . -- .

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0.0 - 2.0 years

1 Lacs

visakhapatnam

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Roles and Responsibility Manage and maintain accurate records and documentation. Develop and implement effective documentation processes. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Prepare and review documents such as reports, letters, and other correspondence. Ensure timely submission of documents to relevant authorities. Maintain confidentiality and handle sensitive information with discretion. Job Requirements Strong understanding of biotechnology, pharmaceuticals, or clinical research industry practices. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Proficiency in Microsoft Office and other productivity software. Strong analytical and problem-solving skills. Ability to learn quickly and adapt to new processes and procedures.

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6.0 - 8.0 years

8 - 13 Lacs

gurugram

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About The Role About The Role Job Title - Instructional Design Specialist - T&O- (S&C GN) Management Level:9- Specialist Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline Good to have skills:Whatfix, walk me, ADDIE model Experience:Minimum 6-8 year(s) of experience is required Educational Qualification:Any Bachelors Fulltime Job Summary : As a Talent & Organization (T&O) professional in the S&C Global Network, youll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. Youll use your expertise to develop exciting new learning strategies and solutions. Youll help clients manage organizational change and smooth the transition process. Essentially, youll be part of the team that is creating the workforce of the future! Roles & Responsibilities: Although no two days at Accenture are the same, as an Instructional Designer Consultant in our T&O practice, a typical day might include: Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with Cross cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently Additional Information: A transparent career path designed for rapid career progression A supportive culture that is serious about training, coaching and continuous learning A global network where only state-of-the-art tools and technologies will do A bighearted environment with opportunities to give back to our local communities An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | AccentureQualification Professional & Technical Skills: Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations Desired work experience:6+years of proven experience in content development and instructional designing Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides Experience in leading and coaching small teams independently

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4.0 - 6.0 years

1 - 4 Lacs

mumbai

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This incumbent is responsible for course planning, course design and development, course delivery, selection of educational resources, assessment, students learning outcomes, course evaluation and overall coordination of academic courses or programs at NCDOE. This role involves collaborating with faculty members, administrators, and other stakeholders to ensure effective course delivery and student success. Key Responsibilities Collaborate with faculty members and subject matter experts to develop and update course syllabi, learning objectives, and instructional materials. Ensure alignment with educational standards and university guidelines. Coordinate the scheduling and sequencing of courses to optimize student-learning experiences. Allocate appropriate resources, such as classrooms, equipment, and materials, to support course delivery. Serve as a liaison between faculty members, departments, and students. Facilitate communication and collaboration to address concerns, resolve conflicts, and promote a positive learning environment. Monitor and assess the effectiveness of courses and programs. Collect and analyze data on student enrollment, performance, course outcomes, and feedback to identify areas for improvement and implement appropriate changes. Provide guidance and support to students regarding course selection, prerequisites, and academic requirements. Address student inquiries, concerns, and complaints related to courses and programs. Support faculty members in instructional design, teaching methodologies, and assessment strategies. Coordinate professional development activities, workshops, and resources to enhance faculty effectiveness. Ensure compliance with educational standards, accreditation requirements, and University policies. Maintain accurate records, documentation, and reports related to courses, enrollments, and assessments. Serve on relevant committees and task forces to contribute to institutional decision-making processes, such as curriculum committees or program review boards. Stay updated on emerging technologies and trends in education. Collaborate with administrators, department heads, and external partners to align course offerings with institutional goals, industry needs, and student demand. Key Interactions Internal Stakeholders External Stakeholders HODs at NCDOE Visiting Faculty University Functions Students Dimensions This is an individual contributor role. Requirements- Skills & Competencies Excellent verbal, written and interpersonal communication Strong attention to detail Integrity, professionalism, strong work ethic and organizational skills Ability to work at a fast pace with minimal supervision Adaptability and willingness to learn and improve in all aspects. Tech Savvy, Knowledge of computers/office software & expert in MS Excel Requirements- Education & work experience Graduate or PG/MBA Minimum of 4 to 6 years of work experience in co-ordination, handling, organizing & conducting activities in general administration in the relevant field. Experience of working in education especially in academic operations/teaching support and/or assessment would be very useful.

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7.0 - 9.0 years

20 - 25 Lacs

bengaluru

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About the Role We are looking for a passionate training professional to equip our counselor (sales) teams with the skills, knowledge, and confidence to succeed . This role will design and deliver training programs from counseling scripts to product knowledge — and ensure consistent adoption through refreshers and certification. Over time, the role has the opportunity to evolve into building an academy-style enablement program. Key Responsibilities Design and deliver training sessions on counseling scripts, consultative pitching, and product knowledge. Conduct refresher trainings and create quarterly content updates. Build certification methodologies to ensure consistent skill levels across counselor teams. Partner with QA and Counseling leadership to identify training needs based on performance gaps. Track training effectiveness using metrics such as call QA scores and adoption rates. Key Skills & Qualifications Proven experience in instructional design, sales enablement, or training delivery. Strong facilitation and presentation skills (comfortable engaging groups). Ability to design content tailored for counselor-centric, consultative selling. Experience measuring training effectiveness and linking to performance outcomes. Familiarity with LMS or digital training tools is a plus. What We Offer A platform to shape the skills of frontline counselors in a high-growth education company. High visibility with leadership by directly impacting counseling quality and outcomes. Scope to evolve into building a structured academy-style program over time.

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3.0 - 5.0 years

2 - 5 Lacs

navi mumbai

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About The Role Skill required: Talent Development- Architect - Knowledge Management Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Technical Architect supports the Accentures Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- ArchitectKnowledge Management (KM) is the process of capturing, organizing, storing, and disseminating an organizations intellectual assets, including information, skills, and experiences, with the goal of facilitating efficient decision making, innovation, and collaborative problem solving. What are we looking for? Written and verbal communicationEducationB.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/MathematicsWork Experience5+ years experience preferably in the learning industry.Critical ThinkingProblem ManagementWorking inside a small team developing web /app-based solution using common development languages/authoring toolsHas an in-depth understanding of Authoring tools Articulate 360/Lectora/Captivate/Flow 2/GOMOHas good knowldege of HTML5, CSS3, JavaScript, XMLStrong English written / verbal communication skills.Strong problem-solving skills and ability to carry out research as necessary.Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments.Familiarity / expertise in industry standard learning courseware frameworks:SCORM 1.2, SCORM 2004, AICC Roles and Responsibilities: Responsible for developing the courses as per the templates provided using different authoring tools.Expected to have good knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors to deploy and test the courses to provide best users experience.Expected to explore and learn the new authoring tools/ platforms available.Work in collaboration with ID and media team to develop and deliver the courses.Responsible for reporting status of work/tasks assigned to them with leads/ stakeholders. Qualification Any Graduation

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10.0 - 14.0 years

3 - 7 Lacs

navi mumbai

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About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The Instructor Lead is accountable for leading a team of facilitators and ensuring the delivery of high-quality, learner-centric experiences across virtual and in-person formats. This role combines delivery oversight, people leadership, and client engagement, with a strong emphasis on maintaining facilitation excellence and supporting strategic delivery planning.The Instructor Lead contributes to direct facilitation as needed and serves as a key liaison with both internal learning teams and client stakeholders. The role also involves providing insights and advisory input on best-fit facilitation strategies based on audience needs, business context, and learner feedback.Ensure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Written and verbal communicationBachelors degreeMinimum 12 to15+ years of experience in adult learning delivery (for CL8 a min of 10 to12+ years of experience)Demonstrated experience leading facilitator teams or managing delivery quality at scaleProven ability to deliver learning to global and culturally diverse audiencesSubject matter expertise in one or more of the following areas:e.g., leadership, communication, onboarding, functional/domain trainingCritical ThinkingProblem ManagementPreferred Qualifications:Experience supporting clients in shaping delivery models, cohort strategies, or facilitation approachesExperience using feedback and delivery data to inform coaching, performance conversations, and strategic decision-makingFamiliarity with delivery platforms and learner engagement tools used in hybrid and virtual environmentsProfessional Competencies:Strong leadership, team development, and coaching skillsStrategic communication and stakeholder engagement capabilitiesAnalytical approach to performance management and quality assuranceAble to balance operational execution with forward-looking delivery planningCommitment to continuous improvement and learner experience Roles and Responsibilities: Team Leadership and Quality OversightLead a team of instructors, ensuring consistent adherence to delivery standards, audience engagement, and program objectivesConduct regular delivery observations, calibration sessions, and feedback reviews to drive team alignment and performanceIdentify skill gaps and support capability-building plans for instructors through coaching, mentoring, and targeted developmentChampion best practices in facilitation and promote learner-centric, inclusive delivery approachesClient Liaison and Delivery GovernanceServe as the primary contact for delivery-related matters with client stakeholdersCollaborate on delivery planning, demand forecasting, and resource allocation across regions and time zonesParticipate in governance forums and business reviews, representing delivery metrics, risks, and improvement opportunitiesProvide advisory input on facilitation formats, sequencing, and delivery models based on audience profile and learning intentDelivery Contribution and Continuous ImprovementDeliver sessions when requiredparticularly for high-priority cohorts or pilotsto ensure continuity and model delivery excellence (delivery will be a mandate for CL8 for 80% of the time to stay updated and relevant. Team management responsibilities may be optional, and therefore he/she may also operate in an IC individual contributor role in some cases)Use learner feedback, attendance data, and quality indicators to identify trends and inform improvements to facilitation practicesLiaise with content, curriculum, and learning operations teams to surface delivery insights and inform design enhancementsStay current with evolving delivery tools, formats, and trends to inform team capability and improve learner outcomesThought Leadership and Delivery StrategyProvide input on the design of facilitator enablement programs and delivery frameworksDrive discussions on delivery approach optimisation e.g. hybrid models, cohort-based learning, flipped classroom formatsPromote a culture of continuous learning, experimentation, and feedback among the delivery teamIdentify opportunities for innovation in delivery and recommend enhancements to support business and learner impact Qualification Any Graduation

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