Inside Sales Team Lead

Job Title:

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Job Overview:

Inside Sales Team Leader

Key Responsibilities:

Team Management & Leadership:

• Supervise and lead a team of 10–12 Inside Sales Executives, cultivating a high-performance, goal-driven culture.
• Establish clear sales targets and ensure each team member is aligned with performance objectives and success strategies.
• Conduct regular one-on-one meetings and performance reviews to provide coaching, feedback, and career development.
• Monitor individual and team performance; identify gaps and implement necessary improvement plans.
• Foster a motivating and collaborative environment to encourage target overachievement.

Sales Strategy & Implementation:

• Design and execute B2C sales strategies specifically tailored for the EdTech sector to enhance customer acquisition and revenue.
• Develop and refine sales pitches, outreach methods, and presentations to effectively engage prospects.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to ensure alignment on go-to-market plans and offerings.
• Leverage upselling, cross-selling, and retention opportunities to maximize revenue from existing customers.

Performance Monitoring & Reporting:

• Track essential sales KPIs such as lead conversion, pipeline health, and revenue performance to guide team actions.
• Provide regular sales forecasts and detailed performance insights to senior leadership.
• Utilize CRM platforms to ensure accurate recording of customer interactions, sales activities, and pipeline status.

Qualifications & Skills:

• 3–5 years of proven experience in B2C sales, with demonstrated success in leading high-performing sales teams.
• Prior experience in the

  EdTech domain is highly preferred

  or a strong understanding of the sector's dynamics and audience.
• Strong leadership capabilities with the ability to coach, mentor, and build a motivated team.
• Provide regular training, coaching, and performance feedback to drive improvement.
• Proficiency in CRM tools like Leadsquare, Salesforce, HubSpot, or similar platforms.
• Excellent communication and negotiation skills, both written and verbal.
• Target-driven mindset with a keen focus on team and individual performance improvement.
• Ability to adapt quickly and thrive in a dynamic, fast-paced work environment.
• Customer-first approach with a clear understanding of delivering value through consultative selling.