359 Spreadsheets Jobs

Role & responsibilities We are seeking a staff accountant who should be a self-starting professional that is responsible for helping to prepare financial reports, account reconciliations and journal entries: Prepares consolidated internal and external financial statements by gathering and analyzing information. Maintains and balances an automated consolidation system by inputting data. Analyzes information and options by developing spreadsheet reports. Prepares general ledger entries by maintaining records and files as well as reconciling accounts. Prepares payments by accruing expenses. Develops and implements accounting procedures by analyzing current procedures. Answers accounting and financial questions by researching and interpreting data. Protects the organizations value by keeping information confidential. Updates job knowledge by participating in educational opportunities. Accomplishes accounting and organization mission by completing related results as needed. Preferred candidate profile Strong analytic abilities Ability to work independently and prioritize tasks High degree of attention to detail and multi-tasking Strong time management and organizational skills Associates degree in accounting, bachelors degree in accounting is preferred 2+ years experience with general staff accounting Proficient in Microsoft Office Suite and accounting software Workday experience a plus

Remote data processing role involving content updates, accurate typing, MS Excel usage, and task reporting. Must have personal laptop, internet, and ability to meet daily WFH targets with discipline. Mandatory Work From Home Setup is required.

Responsibilities: * Collaborate with cross-functional teams on project deliverables. * Create MIS reports using Google Sheets, Forms & Scripts. * Manage MIS ops with advanced Excel skills. Provident fund

Data Management & Reporting Analysis & Insights System & Process Support Coordination Strong knowledge of Excel/Google Sheets (pivot tables, query, lookups, charts).Ability to work under deadlines and handle confidential data responsibly. Required Candidate profile The MIS Executive is responsible for collecting, managing, analyzing, and presenting company data to ensure smooth monitoring of sales, collections, inventory, and project progress. Perks and benefits Salary, Bonus, Leaves, Tea/coffee & Beverages.

Carry out bench scale lab reactions to deliver products in expected yields & quality Monitors progress of reactions and interprets analytical data Documents the actual results of all experiments/synthetic procedures/QC analyses in the right formats Required Candidate profile Maintain all laboratory / analytical equipment’s as per standards Ensure compliance to IMS /DMS wherever applicable Contact Mr Deep at 9867038868, Email Id: ops@empowerrecruitments.com

Greetings from SRKVM Enterprises Pvt. Ltd. We are hiring Mis Executive profile at our Thane office. Please find the below details of the current opening at our organisation. If you wish to apply, kindly send your resume to hr@ kdlogistics.co.in. Job details: Role: Executive- MIS, Retail Store Industry Type: Retail Department: Sales- Backend Employment Type: Full Time, Permanent Education: Graduation Experience: 3 5 yrs This role involves collecting, processing, and presenting data related to sales performance, customer trends, and operational efficiency. The MIS Executive contributes to informed decision-making processes by providing accurate and insightful reports and analysis for the employees deputed at different Tanishq stores of Titan industries. Key Responsibilities: Collect and compile sales data from various retail channels, including in-store and online transactions. Ensure the accuracy and completeness of sales data by reconciling discrepancies. Analyse sales data to identify trends, best-selling products, and customer preferences. Prepare regular and ad-hoc reports on sales performance for different product categories and store locations. Collaborate with store managers and staff to identify areas for operational improvement. Provide data-driven insights to streamline processes and enhance overall efficiency. Create visually appealing and easy-to-understand dashboards and reports using tools like Excel. Present data and analysis to management and stakeholders in a clear and concise manner. Ensure the accuracy, consistency, and security of all data collected and managed. Implement measures to protect sensitive customer and business information. SRKVM Enterprises is the retail arm of KD Group (www.kdlogistics.co.in) formed in the year 2017. We are one of the proud business associates of Titan Industries Limited to operate two of their Tanishq Jewellery showrooms in Thane City and Navi Mumbai. KD Group was incepted in the year 2005 by Premchandani Family, led by Mr. Kapil Premchandani. KDL, as it is popularly known, is one of the leading 3 PL provider companies spanning its presence in almost all the prime sectors like FMCG, Retail, and Wellness across India.

Role Overview: As a Compensation & Benefits Analyst, APAC at Cushman & Wakefield, you will play a key role in supporting the Total Rewards strategy across the Asia Pacific region. Reporting to the Compensation & Benefits Partner, APAC, you will be responsible for designing, managing, and evaluating employee compensation and benefits programs, ensuring compliance with local regulations and alignment with global priorities. Your role will involve conducting data-driven benchmarking and market research, managing vendor relationships, and contributing to policy updates and stakeholder collaboration to attract and retain top talent in a competitive landscape. Key Responsibilities: - Benefits Administration & Benchmarking: - Conduct data analysis to identify areas for improvement in employee benefit usage, cost trends, and market benchmarks. - Develop and recommend new benefit plans or modifications to existing plans. - Negotiate contracts and manage relationships with benefits providers. - Ensure compliance of benefit plans with relevant local regulations. - Collaborate with the People function to develop and promote employee wellness programs. - Stay updated on industry trends and emerging benefits options. - Performance & Reward Process, Policies, Procedures: - Support the delivery of the Annual Performance and Compensation Reviews. - Support day-to-day Total Rewards activities for the Asia Pacific business. - Performance & Reward Strategy & Programs: - Support the execution of Compensation & Benefits Strategy aligned with Asia Pacific and Global strategic priorities. - Projects: - Support ad-hoc project work and provide analysis to enhance the effectiveness of the overall HR function and business performance. - Stakeholder Management: - Work closely and collaboratively with regional C&B team, HRBPs, HR Operations as required. Qualifications Required: - Data-driven with exceptional qualitative, analytical, and statistical skills. - Ability to work well under pressure, balance multiple priorities, and produce results. - Highly organized with the ability to multitask and prioritize complex projects. - Proactive approach and attention to detail. - Integrity, professionalism, objectivity, and ability to maintain confidential information. - Excellent written, verbal, and listening capabilities. - 2-4 years of experience as a Benefits Analyst. - Bachelor's degree in a related field. - Experience working in a fast-paced, multinational company. - Strong data mining, analytical skills, and proficiency in the use of spreadsheets. Company Details: Cushman & Wakefield is a leading global real estate services firm that is committed to diversity, inclusion, and work-life balance for its employees. The organization promotes career development, fosters a culture of promotion from within, and provides continuous learning and development opportunities. With a focus on technology and autonomy, Cushman & Wakefield aims to help its employees achieve their career ambitions while providing a comprehensive employee benefits program.,

As an Email Campaign Management Executive, you will assist in planning, drafting, designing, and executing engaging email campaigns to improve user engagement and retention. Responsibilities: - Plan, draft, and execute engaging and visually appealing email campaigns - Write compelling email copy tailored to various user segments and campaign goals - Collaborate with the design team (or use templates) to create email visuals that align with brand tone - Segment email lists to ensure targeted and personalized communication - Monitor, analyze, and report on email performance (open rates, click-through rates, conversions) - Conduct A/B tests to optimize subject lines, copy, and layout - Maintain clean and updated subscriber lists in accordance with email best practices and data privacy laws Requirements: - Bachelors degree (pursuing or completed) in Marketing, Communications, English, or related field - Excellent written communication skills in English with a flair for creative writing - Basic understanding of email marketing concepts and tools - Good eye for design and layout in emails (experience with Canva or similar tools is a plus) - Comfortable working with spreadsheets (Google Sheets or Excel) Please Note: This job offers: - Hands-on digital marketing experience - Exposure to startup work culture - Guidance from experienced marketers,

Role Overview: You will be a full-time ERP Administrator at Neelam Enterprise in Bhagalpur, responsible for system administration, technical support, and troubleshooting ERP software. Your role will involve foundational setup and ongoing maintenance across all modules of the ERP system. Key Responsibilities: - Lead the initial data migration from spreadsheets to the ERP for Product Master and Client Master. - Set up core system logic by defining SKUs, Customer Groups, Price Lists, and Quality Tiers. - Manage user accounts, roles, and permissions to ensure proper access controls. - Troubleshoot day-to-day system issues and serve as the primary contact for the ERP vendor. - Generate high-level reports for management to support decision-making. Qualification Required: - Highly computer literate, logical, and systematic thinker. - Comfortable using software and spreadsheets. - Ideal candidate would possess a degree like BCA, MCA, or a diploma in IT. - Alternatively, a sharp graduate (e.g., B.Com, B.Sc) with a quick learning ability can be trained for this role. - Critical trait: Meticulous attention to detail.,

As an Operations Executive in the PMC Department located in Gurugram, Haryana, your role will involve the following responsibilities: - Prepares, compiles, and sorts documents for data entry. - Transfers data from paper formats into database systems. - Types in data provided directly from customers or other parties. - Creates and manages spreadsheets with large numbers of figures. - Verifies data by comparing it to source documents. - Updates existing data. - Produces reports. - Sorts, organizes, and stores paperwork after entering data. To excel in this role, you will need the following qualifications and skills: - Basic knowledge of Ms-Office. - Excellent typing abilities. - Ability to perform repetitive tasks with a high degree of accuracy. - Comfortable working independently with minimal supervision. - Excellent verbal and written communication skills. Please note that the employee must be available during the core business hours of 9:30 am to 7:00 pm from Monday to Saturday to maintain full-time status. For any further queries or to apply for this position, kindly email us at careers@farelabs.com.,

Role Overview: As an HR Senior Executive at Intuit Management Consultancy in India, you will play a crucial role in supporting the day-to-day activities of the Human Resources department. Your main responsibility will be to ensure the smooth functioning of all HR operations by maintaining employee records, assisting in hiring processes, and engaging in various HR-related tasks. Your organizational skills and familiarity with HR functions will be essential for success in this role. Key Responsibilities: - Maintain employee records related to leaves, medical, attendance, and other benefits, including employment contracts and personnel data. - Keep HR records up-to-date and update internal databases with new hire information. - Create and distribute guidelines and FAQ documents regarding company policies. - Source candidates by posting job ads on recruitment websites and other platforms, schedule job interviews, and handle communication with candidates. - Manage stationery by ordering supplies and maintaining inventory. - Oversee daily HR and Admin operations, including asset management and tracking. - Work with timelines and deadlines efficiently. - Engage employees in innovative activities, organize programs and festivals, and support in planning and conducting employee engagement activities and company events. Qualifications Required: - 5 to 8 years of experience in HR, with a background as an HR Executive, HR Officer, HR Assistant, or similar role. - Familiarity with Human Resources Information Systems (HRIS) and experience using spreadsheets. - Strong organizational, verbal, and written communication skills. - Proficiency in data management and the ability to work under pressure. - Bachelor's degree in Human Resources Management or a relevant field. (Note: No additional details about the company were provided in the job description),

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nations K8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. Essential duties/responsibilities: Data Entry and Maintenance: Accurately input and update data from diverse sources, including paper documents, digital files, and online forms, into our databases and systems. Data Verification: Cross-reference data with source documents to verify accuracy and completeness, correcting any discrepancies found. Confidentiality and Security: Maintain the confidentiality and security of sensitive information in compliance with company policies and data protection regulations. Quality Control: Perform regular data quality checks to ensure the integrity and accuracy of the data. Organization: Systematically organize and file electronic and paper records for easy retrieval. Reporting: Assist in preparing reports and summaries by compiling and analyzing data as needed. Collaboration: Work with team members and other departments to resolve data inconsistencies and enhance data entry processes. Continuous Improvement: Stay informed about new data entry tools and software, recommending improvements for efficiency. Note: The essential duties are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties. Specific responsibilities and assignments will be provided by the incumbents manager. Required job skills: Proven experience as a Content Data Management Specialist or in a similar role. Excellent typing speed and accuracy. Strong attention to detail and ability to maintain high accuracy in repetitive tasks. Proficiency in data entry software, spreadsheets, and databases (e.g., Microsoft Excel, Google Sheets). Good organizational and time management skills to manage multiple tasks and deadlines. Ability to work independently with minimal supervision in a remote setting. Effective communication skills, both written and verbal, with the ability to collaborate cross-functionally. Adaptability and willingness to learn new tools, technologies, and processes. Prior experience in content transfer, data migration, or related fields is preferred but not required. Minimum qualifications: High school diploma or equivalent; additional qualifications in data management or related fields are a plus Worked in Ed Tech with experience of CMS/LMS/Authoring tools. Preferred qualifications: 2-3 years working in an office environment Show more Show less

Generate performance reports of sales team by using advanced Excel for data analysis and visualization. Conduct sales audits for improvements, recommend process enhancements, and leverage CRM expertise to analyze complex data and create insights. Required Candidate profile Strong proficiency in Advanced Excel (HLOOKUP, VLOOKUP) with ability to create complex formulas and functions. Excellent knowledge of google sheets, particularly Report Preparation on google sheets.

Manage Google Drive data & permissions, create/update Google Sheets with formulas & reports, support teams on Google Workspace tools, and provide basic IT support (laptops, printers, ERP, internet) ensuring smooth data handling & team coordination Required Candidate profile Graduate in IT/CS or related field, fresher to 2 yrs exp, strong in Google Sheets & Drive, quick learner, good communicator, eager to support IT tasks & explore new tools

Python expert with strong data analysis and visualization skills. You’ll build dashboards, automate workflows, manage projects, and apply statistical techniques to solve problems and enhance customer experience using tools like Google sheets, SQL.

Job description: The Green Acres Academy, Achieved Gold status in the Best School to Work Programme! To apply click on the link:- https://www.ondemandassessment.com/link/index/JB-HJ6NWXCA5?source=Naukri-Job-Posting *Disclaimer: Applications will only be accepted through the given link. Location: The Green Acres Academy, 411-2/A, Hemu Kalani Marg, behind Acres Club, Sindhi Society, Chembur, Mumbai, Maharashtra 400071. Job Description: Position: Computer Subject, Grade 7 to 8, Chembur Campus Seize the Opportunity: Join The Green Acres Academy as a Middle School Teacher! The Green Acres Academy is seeking a passionate and dedicated Middle School Computer Teacher to join our dynamic team. We are committed to providing a nurturing and stimulating learning environment for our students and are looking for an individual who shares our vision. Responsibilities: 1. Learning Design: Applies Knowledge of Learning theory, Content & Pedagogy Knows students and designs for all learners Sets relevant objectives and creates coherent lessons Plans effective Instruction Uses Resources Skillfully Designs Quality Assessments 2. Learning Environment: Promotes Respect and Positive Relationships Promotes a Learning Culture Supports Positive Behaviour Manages Classroom Structures 3. Learning Experiences: Communicates Goals and Purpose Explains Clearly and Accurately Actively Engages Students Facilitates Discussions to deepen learning Continuously Assesses for Learning Responds to Learners Qualifications: Mandatory Qualification: B.C.A OR a PG Diploma in computers. CTC Range to be offered: 36-65K (based on your experience and interview performance) Shift Timings- 7:45 Am To 4:15 Pm Would you like to apply for this job? You will need: 90 minutes to go through some basic tests A computer with a stable internet connection. You will not be able to continue on your phone. Headphones and a camera attached to the computer A room with no distractions Job Type: Full-time Work Location: In person

The Sales Coordinator position at NMTG in Ahmedabad entails being responsible for generating sales leads and prospects through tele-calling, data mining of customer details, maintaining customer databases, preparing sales quotations, coordinating orders, and ensuring efficient sales closure. The role requires excellent communication skills in English and Hindi, proficiency in Excel, strong coordination abilities, and familiarity with software applications for producing reports and correspondence. The ideal candidate should be a logical thinker with experience in departmental coordination. The position is suitable for female candidates with a graduation degree and 1-2 years of relevant experience in sales calling and commercial activities. Travel is not required for this role.,

This is a production team lead role, where you will be responsible for maintaining your personal daily productivity while also overseeing and managing team performance. You will need to utilize the client portal efficiently to document patient information related to medical insurance, records, and billing. It will be your responsibility to categorize and input information according to the client's guidelines, ensuring accuracy and compliance. Furthermore, you will be required to calculate bills and pricing accurately and document them within the specified deadlines. Keeping records updated in spreadsheets as necessary will be part of your routine tasks. Additionally, you will need to send essential documents to patients or requesters in PDF format, maintaining clear and effective communication with them both verbally and in writing to ensure mutual understanding. Meeting daily assigned targets with precision and maintaining full attendance are crucial aspects of this role. Whenever necessary, you should escalate any issues to the manager or client promptly. Demonstrating proactive communication and problem-solving skills will be essential to excel in this position.,

Primary Details Time Type: Full time Worker Type: Employee To provide general support to the finance function in relation to general book keeping (AP/AR/General Ledger), processing invoice or payments / receiving payments, preparation of statutory returns and financial / management accounting information / reports, laising with external / internal auditors, and ensuring output is in compliance with the Company and Local Regulators requirements. Primary Responsibilities Strategy and Planning Nil Policy, Process and Procedures Ensure that all processes conducted are documented in a standard format and that this is maintained accessible Ensure training and knowledge is up to date. This includes but is not limited to mainframe applications and general insurance accounting Environmental Awareness/Customer Focus Establish and maintain an efficient, effective relationship between Finance and Business Unit Finance staff Technical Performance Ensure consistency between the management result and general ledger Ensure effective suite of reports provided to business enabling management to monitor business profitability Assist in preparation of forecasts Undertake special investigations/projects concerning a wide-range of commercial accounting issues when required. People Management Nil Required Education Bachelor&aposs Degree or equivalent combination of education and work experience Preferred Competencies/Skills Strong skills in spreadsheets, data analysis and reconciliation procedures Problem solving skills Good communication skills Preferred Experience 3+ years experience in a finance or accounting role Preferred Licenses/Certifications Professional accounting qualification, preferred Preferred Knowledge Fundamental knowledge of organizational finance / accounting procedures Thorough understanding of best practice in finance / accounting QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know it&aposs not just what we do that matters, it&aposs how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: We are customer-focused We are technical experts We are inclusive We are fast-paced We are courageous We are accountable We are a team All employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Show more Show less

Primary Details Time Type: Full time Worker Type: Employee To provide general support to the finance function in relation to general book keeping (AP/AR/General Ledger), processing invoice or payments / receiving payments, preparation of statutory returns and financial / management accounting information / reports, laising with external / internal auditors, and ensuring output is in compliance with the Company and Local Regulators requirements. Primary Responsibilities Strategy and Planning Nil Policy, Process and Procedures Ensure that all processes conducted are documented in a standard format and that this is maintained accessible Ensure training and knowledge is up to date. This includes but is not limited to mainframe applications and general insurance accounting Environmental Awareness/Customer Focus Establish and maintain an efficient, effective relationship between Finance and Business Unit Finance staff Technical Performance Ensure consistency between the management result and general ledger Ensure effective suite of reports provided to business enabling management to monitor business profitability Assist in preparation of forecasts Undertake special investigations/projects concerning a wide-range of commercial accounting issues when required. People Management Nil Required Education Bachelor&aposs Degree or equivalent combination of education and work experience Preferred Competencies/Skills Strong skills in spreadsheets, data analysis and reconciliation procedures Problem solving skills Good communication skills Preferred Experience 3+ years experience in a finance or accounting role Preferred Licenses/Certifications Professional accounting qualification, preferred Preferred Knowledge Fundamental knowledge of organizational finance / accounting procedures Thorough understanding of best practice in finance / accounting QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know it&aposs not just what we do that matters, it&aposs how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements: We are customer-focused We are technical experts We are inclusive We are fast-paced We are courageous We are accountable We are a team All employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. Skills: How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Show more Show less

Maintain project management tool (i-Firm).Oversee and manage the general accounting functions, manage vendor bill, accounts payable, receivable. Generate appointment, appraisal & bonus letters through GreytHR. Compute employee income tax calculations

The position at Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India, 452016, involves updating the information board regularly to keep employees informed about important events. You will provide assistance and guidance to employees facing challenges in their job duties, such as low package sales numbers. Assign lead calls or emails to Sales Executives based on a line rotation system. Create spreadsheets to organize information related to Sales and Marketing activities, including mailing lists and tours. Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact the relevant individual or department to address guest calls, requests, or issues. Promote brand awareness both internally and externally. Utilize sales techniques to maximize revenue while maintaining guest loyalty, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and respond to inquiries about property facilities/services. You will support management in various aspects including hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Serve as a role model and the initial point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to the manager. Adhere to all company policies and procedures, ensuring a clean and professional appearance. Anticipate and fulfill guests" service needs; assist individuals with disabilities; express genuine appreciation to guests. Communicate clearly and professionally with others, prepare and review written documents accurately, and answer telephones with appropriate etiquette. Foster positive relationships with colleagues, maintain quality standards, and identify new ways to enhance organizational quality. Verify information in various formats visually and perform tasks like moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Accomplish other reasonable job duties as requested by Supervisors. Preferred Qualifications: Education: High school diploma or GED equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer that values and celebrates the unique backgrounds of its associates. The company actively fosters an inclusive environment where diversity is appreciated. By joining the Sheraton family, you become part of a global community that has been a gathering place since 1937. Sheraton associates create a sense of belonging in over 400 communities worldwide, connecting guests through engaging experiences and thoughtful service. If you are a team player eager to deliver a meaningful guest experience, we invite you to explore career opportunities with Sheraton and be part of The World's Gathering Place mission. Joining Sheraton Hotels & Resorts means becoming a member of the Marriott International brand portfolio, where you can excel in your work, find your purpose, belong to a remarkable global team, and evolve into the best version of yourself.,

The Conversation Quality Assurance (QA) role involves testing and validating conversational AI systems to detect issues like misinterpretations, incomplete responses, or errors. By improving user satisfaction through user-centric testing methodologies, you will contribute significantly to enhancing user expectations and preferences. This position is currently a 12-month fixed-term role with the potential for extension as the role evolves. Key Responsibilities: - Review HR Bot interactions to evaluate response quality, tone, and relevance. - Identify errors, misunderstandings, and subpar user experiences in conversations. - Categorize conversations based on outcome, intent accuracy, and sentiment. - Address content knowledge gaps. - Collaborate with the Product Owner to propose enhancements to language, structure, or logic. - Contribute to the creation of QA & engagement reports and internal documentation. Experience & Qualifications: - 4-6 years of experience in the digital service industry. - Background in digital/delivery experience or achieving digital outcomes. - Proficiency in using spreadsheets, dashboards (Tableau, SQL, Excel). Qualification Requirements: - Tertiary qualification(s) preferred, ideally in a financial, business, or marketing-related discipline.,

Skill required: Banking Services - Core Banking Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Customer Advocacy Team (CAT) is a small group of dedicated, customer-focused, coffee-loving complaint experts Customer complaints and escalations give us valuable insight into customer pain points and areas of friction, which we are able to then report to executive leaders and process owners within the company you will use your product knowledge and detective skills to thoroughly review and investigate sophisticated customer complaints to understand the root cause and ensure regulatory and legal compliance What are we looking for Banking, Financial Services Written and verbal communication Review and categorize consumer direct complaints out of a queue, providing a root cause analysis and ensuring an accurate and fair resolution was provided on all complaints. Research, respond, and resolve complex complaints received through agencies, collaborating with subject matter experts to provide an accurate and fair resolution. Research, respond, and resolve complex inquiries received through all methods of communication utilized such as but not limited to, social media platforms, App Reviews, escalated emails, collaborating with subject matter experts to provide an accurate and fair resolution. Act as a point of contact for resolving escalated customer inquiries with appropriate and timely decisions, consistent with the account agreements, regulatory and historical account activity. Support weekend coverage as necessary. Work closely with compliance and legal to ensure regulatory and/or legal compliance. Uncover any potential error while reviewing complaints, determining the root cause and appropriate action to remedy the issue. Fraud Risk Management You have up to one year of general banking or Fintech experience in a back-office or customer-facing role. You are a curious and empathetic problem-solver who loves doing detective work and takes initiative to #makeitbetter. You are technologically savvy and able to navigate spreadsheets, documents, and other software applications and tools with no problem. You are a strong communicator with the ability to craft well-written, formal letters to our customers. You are organized and manage your time effectively even while juggling multiple tasks, and you never miss a deadline. You are a team player who thrives in a fast-paced, results-oriented environment; youre adaptable to business needs and change doesnt faze you. You are genuinely excited about improving the customer experience and gain great satisfaction from driving positive change. You have been a consistent performer in your roles and have met or exceeded efficiency and quality goals in your current role. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

Skill required: Banking Services - Core Banking Designation: Business Advisory Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Customer Advocacy Team (CAT) is a small group of dedicated, customer-focused, coffee-loving complaint experts Customer complaints and escalations give us valuable insight into customer pain points and areas of friction, which we are able to then report to executive leaders and process owners within the company you will use your product knowledge and detective skills to thoroughly review and investigate sophisticated customer complaints to understand the root cause and ensure regulatory and legal compliance What are we looking for Banking, Financial Services Written and verbal communication Review and categorize consumer direct complaints out of a queue, providing a root cause analysis and ensuring an accurate and fair resolution was provided on all complaints. Research, respond, and resolve complex complaints received through agencies, collaborating with subject matter experts to provide an accurate and fair resolution. Research, respond, and resolve complex inquiries received through all methods of communication utilized such as but not limited to, social media platforms, App Reviews, escalated emails, collaborating with subject matter experts to provide an accurate and fair resolution. Act as a point of contact for resolving escalated customer inquiries with appropriate and timely decisions, consistent with the account agreements, regulatory and historical account activity. Support weekend coverage as necessary. Work closely with compliance and legal to ensure regulatory and/or legal compliance. Uncover any potential error while reviewing complaints, determining the root cause and appropriate action to remedy the issue. Fraud Risk Management You have up to one year of general banking or Fintech experience in a back-office or customer-facing role. You are a curious and empathetic problem-solver who loves doing detective work and takes initiative to #makeitbetter. You are technologically savvy and able to navigate spreadsheets, documents, and other software applications and tools with no problem. You are a strong communicator with the ability to craft well-written, formal letters to our customers. You are organized and manage your time effectively even while juggling multiple tasks, and you never miss a deadline. You are a team player who thrives in a fast-paced, results-oriented environment; youre adaptable to business needs and change doesnt faze you. You are genuinely excited about improving the customer experience and gain great satisfaction from driving positive change. You have been a consistent performer in your roles and have met or exceeded efficiency and quality goals in your current role. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less