Inside Sales Coordinator

Company Description

Stranium Scientific provides cutting-edge products for scientific applications in fields such as chemistry, physics, microbiology, cell culture, molecular biology, and healthcare. We engage in the distribution of specialized products aimed at addressing challenges and fostering advancements in these disciplines. We prioritize transparency, reliability, and efficiency, ensuring customer satisfaction with personalized service and support. As an authorized partner of multiple OEMs, we ensure the availability of high-quality products and services to our clientele.

Role Description

This is a full-time on-site role for an Inside Sales Coordinator, located in Ahmedabad. The Inside Sales Coordinator will be responsible for managing customer inquiries, processing orders, conducting sales follow-ups, and maintaining customer databases. Daily tasks will include generating leads, building and maintaining customer relationships, coordinating with logistics for order fulfillment, and providing post-sales support. The role requires close collaboration with the sales and marketing teams to achieve sales targets and ensure customer satisfaction.

Qualifications

• Bachelor or Masters Degree in Science / Commerce with Experience of 1 to 4 Years in same profile.
• Experience in sales coordination, customer relationship management, and order processing
• Strong communication, negotiation, and interpersonal skills
• Proficiency in using CRM software and Microsoft Office Suite
• Knowledge of scientific products and applications in chemistry, physics, microbiology, cell culture, and molecular biology
• Quote Preparation, Client order follow up, Payment Collection.
• Problem-solving skills and a customer-centric approach
• Attention to detail and ability to work in a fast-paced environment
• Bachelor's degree in a scientific discipline, Business Administration, or related field is preferred