Sales and Operation Coordinator

You are a proactive and detail-oriented Sales Assistant / Sales Coordinator with 23 years of experience in a similar role, ready to support sales operations. Your main responsibilities will include coordinating sales activities, managing customer interactions, maintaining accurate data, and ensuring smooth internal and external communication. Experience with ZOHO Analytics is preferred. Your duties will involve providing administrative support by managing schedules, meetings, and appointments for the sales team, preparing presentations, reports, and handling documentation and paperwork. You will be responsible for order processing, ensuring accurate and timely processing of customer orders, coordinating deliveries, and following up with logistics and operations for smooth order fulfillment. In terms of sales reporting and data management, you will be generating and maintaining regular sales reports and dashboards, as well as keeping customer and sales data up to date in ZOHO Analytics. Additionally, you will handle customer queries, provide post-sales support, maintain strong client relationships, follow up on ongoing deals, and manage quotations, pricing, and purchase orders while ensuring accurate documentation and timely communication with clients. Your role will also involve coordinating daily sales team activities, ensuring alignment with business goals, facilitating cross-departmental communication for efficient workflow, assisting in planning sales strategies, preparing revenue forecasts, conducting basic market research to support business growth, negotiating deals, maintaining negotiation logs and insights, and helping plan and execute product launches, promotional activities, and sales events in collaboration with marketing for lead generation and visibility efforts. The ideal candidate for this position should hold a Bachelor's and Master's degree in Chemistry / Science or a related field, have at least 13 years of proven experience in sales coordination or a similar support role, possess strong communication, organizational, and multitasking skills, be proficient in ZOHO Analytics and Microsoft Office Suite (Excel, PowerPoint, Word), and have the ability to work both independently and as part of a team. Preference will be given to candidates with experience in sales negotiation, customer handling, and post-sales service, as well as exposure to sales forecasting and reporting.,