Sales and Operation Coordinator

Job Summary:

We are seeking a proactive and detail-oriented Sales Assistant / Sales Coordinator with 2–3 years of experience in a similar role to support our sales operations. The ideal candidate will assist in coordinating sales activities, managing customer interactions, maintaining accurate data, and ensuring smooth internal and external communication. Experience with ZOHO Analytics is preferred.

Key Responsibilities:

·       Administrative Support:

o   Manage schedules, meetings, and appointments for the sales team.

o   Prepare presentations, reports, and handle documentation and paperwork.

·       Order Processing:

o   Ensure accurate and timely processing of customer orders and delivery coordination.

o   Follow up with logistics and operations to ensure smooth order fulfillment.

·       Sales Reporting & Data Management:

o   Generate and maintain regular sales reports and dashboards.

o   Keep customer and sales data up to date in ZOHO Analytics.

·       Customer Interaction & Relationship Management:

o   Handle customer queries and provide post-sales support.

o   Maintain strong relationships with clients and follow up on ongoing deals.

·       Quotation & Purchase Order Handling:

o   Prepare quotations, manage pricing, and track purchase orders.

o   Ensure accurate documentation and timely communication with clients.

·       Sales Process Coordination:

o   Coordinate daily sales team activities and ensure alignment with business goals.

o   Facilitate cross-departmental communication for efficient workflow.

·       Sales Strategy & Projection Support:

o   Assist in planning sales strategies and preparing revenue forecasts.

o   Conduct basic market research to support business growth.

·       Sales Negotiation & Deal Support:

o   Assist in negotiation processes and follow up on deal closures.

o   Maintain logs and insights on negotiation outcomes and lost opportunities.

·       Event & Campaign Coordination:

o   Help plan and execute product launches, promotional activities, and sales events.

o   Collaborate with marketing for lead generation and visibility efforts.

Education Qualification:

·       Bachelor’s and Master’s degree in Chemistry / Science or a related field will be preferred.

·       1–3 years of proven experience in sales coordination or a similar support role.

·       Strong communication, organizational, and multitasking skills.

·       Proficiency in ZOHO Analytics and Microsoft Office Suite (Excel, PowerPoint, Word).

·       Ability to work independently and as part of a team.

Preference Parameters

·       Experience in sales negotiation, customer handling, and post-sales service.

·       Exposure to sales forecasting and reporting.