Information Technology Manager

Job Title:

Location:

Department:

Reports To:

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Job Summary:

IT professional

Key Responsibilities:

1. IT Infrastructure & Systems Management

• Oversee installation, configuration, and maintenance of computer systems, servers, networks, and peripherals.

• Manage IT assets and ensure optimal performance of all hardware and software systems.

• Coordinate with vendors for procurement, service contracts, and support.

2. Website & Application Management

• Manage and update company websites (content, performance, and security).

• Coordinate with web developers/agencies for enhancements and troubleshooting.

• Support integration of website with CRM, ERP, and other business applications.

3. Software & Data Management

• Ensure installation and licensing compliance of OS and business applications.

• Support implementation of ERP/CRM software and handle user access controls.

• Maintain data security, backups, and recovery processes.

4. Network & Cybersecurity

• Monitor network connectivity and implement cybersecurity measures.

• Manage antivirus, firewalls, and data protection systems.

• Ensure adherence to IT policies in line with company and regulatory standards.

5. Technical Support & User Assistance

• Provide day-to-day technical support to employees across India and UAE.

• Troubleshoot system errors, hardware failures, and software issues promptly.

• Conduct basic IT training for staff on new systems or tools.

Qualifications & Skills:

• Bachelor’s degree in Information Technology, Computer Science, or related field.

• 3–7 years of experience in IT support, system administration, or web management (preferably in a multinational setup).

• Strong knowledge of Windows/Mac OS, network systems, cloud storage, and data security tools.

• Familiarity with website CMS (WordPress, Wix, Squarespace) and basic HTML/CSS preferred.

• Excellent troubleshooting, communication, and multitasking skills.

• Ability to manage IT operations independently across multiple locations.

Preferred Experience:

• Exposure to UAE and Indian IT regulations and compliance requirements.

• Experience with ERP or HRMS systems implementation and support.

• Understanding of remote connectivity tools and VPN configurations.

Interested candidates

+91 9726002887

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