(IND) DIRECTOR, TECHNICAL PROGRAM MANAGEMENT

Job Description

Position Summary... What you'll do... About Team: Sam's Club is our membership warehouse club, a business model that provides our members with high-quality products at prices that are unrivalled by traditional retail. Sam's Club provides a carefully curated assortment of items, as well as developing and leading technologies and services such as Scan & Go, Club Pickup, and home delivery service in select markets. Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid centres, tire and battery centres, and a portfolio of business operations support services What You'II Do: This role is responsible for driving cross-functional alignment, program execution, and stakeholder management across complex technical initiatives. This role serves as a strategic amplifier of engineering efforts, connecting business goals with technology delivery and ensuring programs stay on track through ambiguity and change. 🔹 Stakeholder Engagement & Program Alignment Identify and engage relevant stakeholders across technical and non-technical groups. Develop and implement stakeholder management strategies to address competing priorities and ambiguity. Lead cross-functional alignment efforts by organizing and facilitating conversations to resolve conflicts and drive consensus. Secure stakeholders buy-in for program roadmaps, ensuring transparency on priorities and value delivery. Coach team members on effective stakeholder engagement techniques. 🔹 Analytical Thinking & Problem Solving Use data analysis and research to define program success metrics and evaluate program health. Apply structured problem-solving techniques to complex, ambiguous challenges. Lead root cause analysis, promote insight extraction from diverse data sources, and influence decisions using data. Mentor others on effective problem identification, analytical frameworks, and diagnostic tools. 🔹 Program Planning & Development Define and manage large-scale program plans including scope, milestones, dependencies, and resources. Drive clarity in ambiguous situations involving conflicting strategies or unclear requirements. Secure commitments from stakeholders and resolve cross-team and cross-domain constraints. Identify synergies and reduce duplication across program workstreams. Improve ways of working by introducing better planning, tooling, and workflows. 🔹 Program Delivery & Risk Management Drive program execution by managing risk, scope, timeline, and budget. Use project tracking tools and dashboards to monitor performance across multiple initiatives. Assess and mitigate risks across domains, escalate blockers as needed, and manage change effectively. Ensure teams remain focused on high-impact work and are unblocked to deliver against goals. Align resources and priorities to maximize value delivery and efficient execution. 🔹 Technical Fluency Translate business and program requirements into high-level technical design conversations. Understand modern software architecture, cloud infrastructure, system lifecycle management, APIs, and platform capabilities. Collaborate with engineering and architecture teams to broker end-to-end solutions. Apply knowledge of emerging technologies, security standards, and site reliability principles to inform program decisions. 🔹 Domain Expertise & Cross-Functional Integration Demonstrate deep awareness of industry trends, domain terminology, and success metrics. Extend program plans to include field operations, marketing, and customer impact analysis. Lead due diligence for build vs. buy decisions and assess implications of new processes and automation techniques. Influence product and business roadmaps with domain insights and strategic foresight. 🔹 Influential Communication Craft and deliver clear, concise narratives backed by qualitative and quantitative data. Tailor communication styles to stakeholder needs across different levels of the organization. Facilitate decision-making by framing options, risks, and trade-offs in business terms. Provide and receive feedback with a growth mindset; evolve team practices based on collective input. Lead complex discussions and communicate positions with transparency and neutrality. What You'II Bring: Proven track record of leading technical programs at scale. Strong interpersonal and stakeholder management skills. Proficiency in program management tools and reporting dashboards. Familiarity with software and systems design principles. Experience working across multiple domains, including engineering, product, and operations. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 7 years' experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 9 years' experience in engineering, engineering program management, technical program management, product management, or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2219292