IDAM Identity Governance and Administration (IGA) Engineer

POSITION SUMMARY

ORGANIZATIONAL RELATIONSHIPS

Education:
* University Degree in Computer Science or Information Systems is required* MS or advanced security/identity courses or other applicable certifications is desirable, includingo Certified Information Systems Security Professional (CISSP)o SailPoint IdentityIQ Developer or Architect certification.

Experience:
* Minimum 6+ years of experience in Information Systems* 4+ years of detailed, hands-on experience on SailPoint IdentityIQ or similar IGA Tools.* 2+ years of experience in the pharmaceutical or other regulated industry, especially Animal Health.* Experience working with global teams across multiple time zones.* Proven experience in managing medium to large-scale, global IT projects.* Demonstrated ability to work within diverse technical teams.* Proven experience in leading technical teams and managing end-to-end solution delivery.* Strong experience collaborating with Managed Service Providers (MSPs), with a focus on ensuring quality and alignment.* Knowledge of ITSM tools and processes.

TECHNICAL SKILLS REQUIREMENTS

* Operations:
o Manage and execute access review campaigns ensuring timely and accurate certification processes.o Oversee Life Cycle Manager (LCM) processes including automated provisioning, de-provisioning, and access recertification.o Monitor SailPoint platform health, performance, and security.o Support production deployments, incident management, and root cause analysis.o Maintain documentation related to operational processes, configurations, and customizations.o Provide operational support for identity governance processes and user access requests.o Experience working with Service Desk, Site Services, and Security Operations teams to enhance IAM support processes.

* Enterprise & Cloud Directories:
o Proficiency in integrating SailPoint IdentityIQ or similar platforms with Microsoft Entra ID for role provisioning/deprovisioning,o Knowledge of integrating SailPoint IdentityIQ with PAM tools such as Delinea Secret Server for privileged account vaulting and management is a plus.

* Data Hygiene:
o Experience ensuring clean, accurate, and well-managed identity data across systems and create custom workflows to achieve this.o Proven ability to establish procedures for decommissioning access for departing employees and reassigning service accounts and entitlements.o Ability to collaborate with HR to ensure timely and accurate flows of authoritative user data.

* End-User and Technology Team Support:
o Experience providing or supervising Level 2 (L2) and Level 3 (L3) support for identity and authentication issues for end users and technology teams.o Knowledge of troubleshooting and collaborating with application teams to resolve any application onboarding, availability issues.

* Desirable Skills:
o Experience with Microsoft Power Apps is a plus, including building or customizing forms and applications to enhance identity-related workflows or integrations.o Experience with data analytics and automation tools, such as Alteryx, for streamlining workflows and troubleshooting data-related issues is a plus.o Familiarity with data warehousing concepts and the ability to collaborate effectively with teams managing data warehouses to support identity-related processes is a plus.

PHYSICAL POSITION REQUIREMENTS

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