POSITION SUMMARY Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Zoetis is seeking to hire a skilled Business Analyst, eCommerce to support and continuously improve our eCommerce platform. The Business Analyst, eCommerce will - bring considerable functional and product expertise in eCommerce space to deliver effective solutions to Zoetis business. - work integrally with external service providers, Zoetis IT, and Zoetis Business for implementation of eCommerce globally. - help define required policies and procedures and standards to maintain a global eCommerce Landscape. - work on providing Business as Usual support of eCommerce application within the corporation which involves break fixes and change requests. - collaborate with representatives of other functions to ensure end to end process integration and consistency develop, prototype, test and implement solution improvements to increase stability, usability and functionality to enable end users to meet business objectives. POSITION RESPONSIBILITIES Develop functional requirements documentation in the form of user stories, process flows, and user acceptance criteria and manage the requirements throughout the project lifecycle Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts Evaluate the business needs and translate them into technical solutions around Digital Customer Experience with the help of Architects and Developers. Visualize the future state and design the change process from current to future state Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the functional requirements processes and tools Identify and initiate process improvements (continuous improvement) Train and transfer knowledge to other team members, users and stakeholders as required Create and maintain updated documentation on business processes, applications and business solutions including process flows, use cases, functional specifications, test cases, training and system manuals, and job aids ORGANIZATIONAL RELATIONSHIPS Zoetis Tech Digital, Business Stakeholders, Vendors EDUCATION AND EXPERIENCE * Bachelor's or Master's degree in computer science or other related field or equivalent work experience in eCommerce related field. * 3-5 years hands-on experience in gathering requirements in the eCommerce space. * SCRUM certification is preferred. * Ability to work in a globally distributed environment. * Good track-record of executing in a dynamic, team-based environment. * Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing. * Demonstrated ability to interact comfortably with all levels of management and staff. TECHNICAL SKILLS REQUIREMENTS* Strong analytical, prioritizing, interpersonal, problem-solving, presentation skills. * Knowledge of Agile methodology and experience working in a fast-paced Scrum environment. * Demonstrates the use of skills including questioning, listening, ideas development, permission and rapport, and influencing. * Ability to understand complex business problems and offer meaningful solutions. * Experience working with a range of stakeholders on business and technology. * Experience with work management tools like Jira, ServiceNow is a plus. * Excellent written and verbal communication and presentation skills PHYSICAL POSITION REQUIREMENTS Flexibility to work times with at least 4 hr. overlap with US EST Time zone. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: * Front-end & back-end development: o Design and implement user interfaces using react and other front-end technologies. o Develop server-side logic using node.js, python and other languages. § Ensure Responsive design. § Optimize applications for maximum speed and scalability. § Manage SQL interactions. § Integrate components seamlessly. § Good to have R & Rshiny knowledge. * Problem-Solving and Attention to Detail: o Demonstrate excellent problem-solving abilities and attention to detail. o Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. * Deployment and Maintenance: o Deploy applications to production environments. o Monitor and maintain applications post-deployment. o Implement updates and improvements based on user feedback. * Collaboration: o Work closely with designers, product managers, and other developers. o Participate in code reviews and provide constructive feedback. o Communicate effectively to ensure project alignment and progress. * Continuous Learning: o Stay updated with the latest technologies and industry trends. o Continuously improve skills and knowledge through training and practice. o Experiment with new tools and frameworks to enhance development processes. o Graph-DB knowledge is a plus. POSITION RESPONSIBILITIES Percent of Time Design, develop, deploy, and support applications. 60% Code reviews 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date. 10% Global Manufacturing Supply process understanding like production planning, quality, inventory, and supply chain. MES (execution system) understanding, and SAP-ERP landscape. 10% ORGANIZATIONAL RELATIONSHIPS * Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. * Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. * Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Education: Bachelors/master's degree in computer science/applications. Experience: * 1.5-6.5 years of overall experience as a full-stack engineer. * Hands-on experience in react, node.js, python and ruby. * Expertise in back-end programming languages and databases. * Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. * Develop, deploy and maintain APIs. * CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. * Version Control: Use Git for version control and collaboration. * API Development skills, to develop and maintain APIs that facilitate data access & manipulation from data lakes or Postgres databases. * Knowledge in Data Visualization tools and libraries. TECHNICAL SKILLS REQUIREMENTS * React, node.js, python, ruby, PostgreSQL, SQL, CI/CD, Data Viz. PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 AM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Zoetis is one of the largest manufacturers of Animal Health products and providers across the full continuum of care. The Zoetis Tech and Digital (ZTD) organization is reshaping to provide premier services and solutions to a fast paced, growing business. Growth is both organic and through a steady stream of acquisitions. Zoetis is seeking to hire a skilled Sr. Business Analyst, Customer Engagement to support and continuously improve our Customer Engagement platform. The CRM Business Analyst will be responsible for collaborating with the business to assist with building business cases for customer engagement capabilities. This will be achieved through the expansion or introduction of new SFDC functionalities to increase customer engagement. This role should become the trusted advisor to key stakeholders for continued growth and expansion of the Zoetis SFDC technology roadmap. The CRM Business Analyst will partner with the key business stakeholders in US and International markets for development and ongoing review of potential use cases, while ensuring it will meet global priorities, corporate objectives and fulfillment of end user requirements. This role will also partner with technical teams to perform solution design and implementation of enhancements, ensuring successful cross team coordination and harmonization across the globe. POSITION RESPONSIBILITIES Percent of Time Develop functional requirements documentation in the form of user stories, process flows, and user acceptance criteria and manage the requirements throughout the project lifecycle. Create and maintain other documentation on business processes, applications and business solutions including test cases, training and system manuals, and job aids (if applicable). 20% Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis 20% Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts. Visualize the future state and design the change process from current to future state. 20% Evaluate the business needs and translate them into technical solutions around Customer Engagement with the help of Architects and Developers. Identify and initiate process improvements (continuous improvement) 20% Provide information to ZTD and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the functional requirements processes and tools. Train and transfer knowledge to other team members, users and stakeholders as required 20% ORGANIZATIONAL RELATIONSHIPS ZTD, Business stake holders, Vendors. RESOURCES MANAGED Financial Accountability Indicate the Average Budget or Revenue accountability, as applicable. Not Applicable Supervision Indicate the typical number of Colleagues managed. Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable. Not Applicable EDUCATION AND EXPERIENCE * Bachelor's degree in Computer Science or a related field * 6-8+ years of SFDC experience * SCRUM certification is preferred * Background in life science / animal health is a plus * Experience working with cross functional teams and the ability to work in a matrix organization, driving collaboration across the globe / functions / regions * Demonstrated ability to interact comfortably with all levels of management and staff. TECHNICAL SKILLS REQUIREMENTS Basic Qualifications: * Proficiency in gathering business requirements and facilitating meetings with different stakeholders across business and technical teams * Communication and interpersonal skills to interact with various stakeholders and convey information cleary and effectively * Critical thinking to identify and resolve issues, devise creative solutions, and make informed decision * Demonstrated in-depth knowledge of SFDC applications such as but not limited to Sales Cloud, Service Cloud, and NetZero Cloud * Strong working experience on Agile methodology and tools such as JIRA and Confluence and DevOps framework * Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor * Clear understanding of SDLC best practices including iterative and incremental development and support compliance requirements * Strong organizational skills to manage fluctuating workload, multiple priorities and competing time demands * Ability to align and influence multiple stakeholders for delivery of competing priorities * Possess attributes, such as, strong work ethic, action oriented, logical thinking and conflict management * Proven customer focus with a high tolerance for ambiguity, as well as flexibility and adaptability Preferred Skills: Preferred Credentials: * Salesforce Business Analyst Certification PHYSICAL POSITION REQUIREMENTS Hybrid working with Tuesday to Thursday in office About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global ERP organization is as a key building block of ZTD comprising of enterprise applications and systems platforms. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Zoetis is seeking a candidate that will act as the Scrum Master / Project Manager for a VMRD Initiative. The role will act as a link between the Digital Product Owner, Development Teams, Business Product Management, UX Designers etc. You will be our go-to person for applying scrum to produce high-quality work. Scrum Master duties include managing timelines, resolving problems and coaching team members on Agile methodologies. You will manage each sprints scope and timeline, resolve conflicts, remove obstacles that occur and complete all necessary compliance paperwork for each new product release. This position requires a combination of technical and business acumen and strong communication skills. The Scrum Master / Project Manager should have an agile mindset and experience in the software development. POSITION RESPONSIBILITIES . Percent of Time IT Technical Scrum/Project Manager * Knows very well at least two project management methodologies, can explain them and teach others how to use them, and is able to help other Project Managers to implement them. * Can adjust methodology and Software development process to project needs * Has basic knowledge about Software development process (CI/CD, API, Deployment, Release, Version, Libraries, Code Review, Unit testy, Test coverage, Automated tests) * Understands responsibilities and skills of people that might be members of development team (Frontend Dev, Backend Dev, QA, DevOps, Designer) and can evaluate if team is able to deliver the project * Can estimate complex project with development team help * Can deliver specification and business requirements for every kind of project (regardless of the complexity) * Has basic understanding of QA (automated tests, frameworks, kind of tests) * Can prepare a report independently and adapt it to project needs * Complete, in a timely manner, all paperwork associated with our compliance processes for each product release 95% Communications Liaison * Is the primary person responsible for ensuring the team is delivering on time. * Is the primary person responsible for escalating any impediments blocking the team in advance of deliverables being due. * Is the primary person responsible for formatting and sharing status reports in the format requested for the hiring manager. 5% ORGANIZATIONAL RELATIONSHIPS * ZTD R&D Solution Partners * ZTD R&D Systems Engineers * ZTD Centers Of Excellence * VMRD business SMEs from multiple product lines and departments RESOURCES MANAGED Supervision 0-8 contingent workers' technical direction EDUCATION AND EXPERIENCE * Bachelor's degree in a technical or animal health science-related study, Master preferred * Certifications a plus (CBAP/CCBA, PSPO, PMP) * First Level Scrum Certification (CSM and/or PMI-ACP) * Can use at least 2 project management tools at advanced level ( i.e. Jira, Shortcut, Basecamp, Asana etc.) can teach other team members how to use them. TECHNICAL SKILLS REQUIREMENTS * Powerpoint * Excel * Microsoft Project * Jira * Confluence PHYSICAL POSITION REQUIREMENTS . Travel (0-5%) About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY Zoetis is one of the largest manufacturers of Animal Health products and providers across the full continuum of care. The Zoetis Tech and Digital (ZTD) organization is reshaping to provide premier services and solutions to a fast paced, growing business. Growth is both organic and through a steady stream of acquisitions. Zoetis is seeking to hire a experienced and dynamic Agile Scrum Master to join our eCommerce team. The Scrum Master is a servant leader and coach for an Agile Team and supports the team in delivering value. This role will help mature the Agile Team through Agile values, principles, and practices and will facilitate impediment removal and foster an environment for high-performing teams. This role is responsible for facilitating and guiding the scrum team in adopting and implementing the Scrum framework - which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration and ensuring adherence to Scrum principles and values. The agile Scrum Master will be working closely with the scrum teams composed of but not limited to Developers, Product Owners, Business Analysts, Project Manager, Testers and stakeholders such as Business Process Owners, ZTD Business Partners, and other technical teams to understand business need and drive value delivery. POSITION RESPONSIBILITIES Percent of Time Facilitate regular planning sessions which includes preparation for the planning, coordination with other teams, creation of the planning objectives, and review of the final plan. 5% Collaborate with Product Owners, Business Analysts, and Development Teams to define and prioritize the product backlog. 15% Facilitate Technical and Functional Grooming are held and effective following the Scrum framework 15% Lead and facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives). 15% Ensure on-time and high-quality delivery of eCommerce features and functionalities. 15% Track and report on key metrics (e.g., sprint burndown, velocity, and throughput). 15% Remove impediments and blockers to enable seamless sprint execution. 15% Guide and coach stakeholders, team on Agile best practices and principles to enhance team performance. 5% ORGANIZATIONAL RELATIONSHIPS Zoetis Tech Digital, Business Stakeholders, Vendors EDUCATION AND EXPERIENCE * Bachelors degree or equivalent combination of related work experience/schooling * 5+ years of experience as a Scrum Master in Agile environments. * Certified Scrum Master (CSM) or Professional Scrum Master (PSM). * SAFe Agilist or SAFe Scrum Master certification is a plus. TECHNICAL SKILLS REQUIREMENTS * Extensive experience in the practice and application of Agile framework such as Kanban, Scrum, and SAFe. * Demonstrated success in removing blockers and driving Agile maturity. * Good experience with Agile technologies and tools such as Jira and Confluence * Experience working in eCommerce platforms (e.g., SAP Commerce Cloud, Salesforce Commerce Cloud, Adobe Commerce, Shopify Plus). * Experience working with a range of stakeholders on business and technology. * Excellent written and verbal communication and presentation skills PHYSICAL POSITION REQUIREMENTS Flexibility to work times with at least 4 hr. overlap with US EST Time zone. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) organization is as a key building block of Zoetis comprising of enterprise applications and systems platforms. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: Azure Data Factory & Data Bricks: Design and develop data pipelines, workflows, and data transformation processes. Integrate various data sources to ensure seamless data flow between systems. Optimize data processing and storage for performance and cost-efficiency. Databases (SQL, PostgreSQL, Azure Databases): Design, implement, and maintain database systems, including PostgreSQL and Azure databases. Monitor and optimize database performance. Implement robust backup and recovery strategies. ETL/ELT Concepts: Extract data from various sources. Transform data to meet business requirements. Load data into target systems efficiently. DevOps and Agile Methodologies: Implement and manage continuous integration and continuous deployment (CI/CD) pipelines. Use Git for version control and collaboration. Cross-Team Collaboration: Work closely with infrastructure teams to ensure seamless integration and deployment. Engage with business partners to understand requirements and deliver solutions in a timely and cost-effective manner. Problem-Solving and Attention to Detail: Demonstrate excellent problem-solving abilities and attention to detail. Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. POSITION RESPONSIBILITIES Design and develop data solutions using Azure Data Factory & Data Bricks - 40% Oversee ETL/ELT processes along with manage and maintaining ETL/ELT pipelines, Extract data from various sources. Transform data to meet business requirements. Load data into target systems efficiently. - 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date. - 20% Dev-ops & Agile methodologies - 10% Commercial Business Knowledge across systems like SAP-ERP, Salesforce, Vistex-Rebates, Callidus, Five9 and home-grown application around master data management - 10% ORGANIZATIONAL RELATIONSHIPS Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Education: Bachelors/master’s degree in computer science/applications. Experience: 1.5-6.5 years of overall experience in Data Engineering. Hands-on experience in Azure Data Factory and Data Bricks. Expertise in Python, Databases Management, ETL/ELT Concepts. Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. Knowledge of data analysis, data modelling, data profiling and architecting data analytic solutions. DevOps and Agile Methodologies CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. Version Control: Use Git for version control and collaboration. Agile Practices: Apply Agile methodologies for project management and delivery. TECHNICAL SKILLS REQUIREMENTS Azure Data Factory, Data Bricks, ETL/ELT, DB Management, Python, SQL, Viz. Tools, CI/CD pipelines PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 PM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. Full time

JOB PURPOSE: The Analyst is responsible for supporting the ODE Lead and the Business Unit teams with commercial operations and the functionality of the systems that enable it CORE RESPONSIBILITIES: Commercial Operations & Sales Force Excellence Collate primary and secondary sales data for accurate performance tracking. Provide daily primary sales reports to the leadership team. Support Business Units with historical and current sales/performance data as per requirement. Derive insights of business through analysis of market data like CEESA and secondary sales data Provide insights for effective forecasting, highlighting trends & opportunities on a time-to-time basis. Analyse sales force execution data and provide recommendation on improvement areas for the teams. Support the ODE in collating data for sales incentive calculation and disbursements. Support analysis of field force structure and assist in planning for new allocations and territories. Support field force with customer addition/deletion in the MCL in coordination with sales managers. Lead the adoption of new digital and analytical systems for the sales team (e.g. Next Generation Sales Engine / NGSE) Collaborate with business units to plan and execute POA's and Induction trainings for new joiners. Support the commercial organization to service customers with specific tasks like data requests, price modelling, etc KEY SKILLS: Analytical abilities with attention to detail and problem-solving skills Organised and effective ways of working; recording of data, prioritising, time management Communication skills; written and verbal Robust decision-making using sound interpretation of data and available information Ability to learn and implement relevant data visualization tools emerging from time to time basis. Translation of complex information into easy-to-understand concepts Relationship and stakeholder management, interpersonal skills, attention to details and effective communication/interpretation abilities BEHAVIORS: Our Colleagues make the difference. Practice and role model ongoing learning. Encourage self-awareness and self-assessment. Be an ambassador for continuous improvement and effective change. Promote the value of innovation and quality improvement. Harness the momentum from success and the learnings from failure. Use it to drive the team forward. Always do the right thing Lead a field force of widely trusted and ethical managers who sell responsibly and respectfully. Manage the team with consistency and fairness. Customer obsessed. Create a customer-focused environment where the needs and expectations of customers are the highest priority. Challenge yourself to consider how the work of the team contributes to achieving our Vision. Run it like you own it. Make bold decisions and back them up with knowledge, planning and proven instinct. Find every opportunity for incremental improvement - in sales performance, in behaviours, in processes, systems and ways of working. We are one Zoetis. Empower decision making in others. Unlock the potential that exists in the team and grow it. Focus on cooperation, not competition. Take action that brings people together. Develop motivated, positive and empowered individuals and unite them in a high performing team QUALIFICATIONS (TRAINING, EDUCATION & PRIOR EXPERIENCE): EDUCATION: Minimum Graduation is required. A degree in data science will be an added advantage. EXPERIENCE: Experience with data systems, technical & management experience. Experience working in regulated corporate environment is beneficial. Previous sales experience preferred. TRAVEL REQUIREMENT: Occasional travel within India for POA meetings Market visits on a regular basis to understand sales force requirements About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The UI/UX Designer will be responsible for creating intuitive, engaging, and accessible user interfaces and interactions across both web and mobile platforms. This individual will collaborate closely with product managers, developers, and other stakeholders to translate user needs, technical requirements, and brand guidelines into compelling design solutions. The role involves user research, prototyping, and iterative testing to ensure a seamless end-to-end user experience. Operating within a global product development team, the UI/UX Designer will influence design standards and best practices that scale across multiple regions and diverse user demographics. Ultimately, this position contributes to achieving business goals by enhancing user satisfaction, driving product adoption, and advancing the overall user experience strategy. POSITION RESPONSIBILITIES User Research & Analysis: Conduct user research, interviews, and usability testing to understand user behaviors, pain points, and preferences, and translate findings into actionable design insights. 25 Interaction & Visual Design: Develop wireframes, prototypes, and high-fidelity mockups for both web and mobile platforms, adhering to established design systems and branding guidelines. 30 Design System & Accessibility: Maintain and refine a scalable design system, ensuring designs meet accessibility standards and can be applied consistently across global markets. 20 Cross-functional Collaboration: Work closely with product managers, developers, and QA teams throughout the development lifecycle, providing clear design specifications and feedback to ensure design intent is met. 15 Continuous Improvement: Stay current with industry trends, emerging technologies, and best practices to continually improve design processes, tools, and outcomes. 10 ORGANIZATIONAL RELATIONSHIPS * Product Managers to understand requirements and priorities. * Software Developers to ensure design feasibility and technical alignment. * Quality Assurance Specialists for feedback on usability and design adherence. * Marketing and Branding Teams to maintain brand consistency. * External research partners or user testing groups as needed for gathering user insights. EDUCATION AND EXPERIENCE * Bachelor's degree in Design, Human-Computer Interaction, or a related field required; Master's degree preferred. * Minimum of 3-5 years of professional experience designing for web and mobile applications, preferably within a software product development environment. * A strong portfolio demonstrating user-centered design solutions, visual design sensibilities, and proficiency in interaction design. TECHNICAL SKILLS REQUIREMENTS * Proficiency with design and prototyping tools such as Sketch, Figma, or Adobe XD. * Understanding of HTML/CSS fundamentals to collaborate effectively with developers. * Knowledge of accessibility standards (WCAG) and responsive design principles. * Familiarity with user research methodologies, analytics tools, and usability testing frameworks. * Strong communication and presentation skills to articulate design decisions and rationale. PHYSICAL POSITION REQUIREMENTS * Primarily a sedentary role, working at a computer for extended periods. * May occasionally require travel for user research sessions, team workshops, or conferences. * Flexible working hours to accommodate collaboration with international teams if needed. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY Zoetis is one of the largest manufacturers of Animal Health products and providers across the full continuum of care. The Zoetis Tech and Digital (ZTD) organization is reshaping to provide premier services and solutions to a fast paced, growing business. Growth is both organic and through a steady stream of acquisitions. Zoetis is seeking to hire a skilled Sr. Business Analyst, Customer Engagement to support and continuously improve our Customer Engagement platform. The CRM Business Analyst will be responsible for collaborating with the business to assist with building business cases for customer engagement capabilities. This will be achieved through the expansion or introduction of new SFDC functionalities to increase customer engagement. This role should become the trusted advisor to key stakeholders for continued growth and expansion of the Zoetis SFDC technology roadmap. The CRM Business Analyst will partner with the key business stakeholders in US and International markets for development and ongoing review of potential use cases, while ensuring it will meet global priorities, corporate objectives and fulfillment of end user requirements. This role will also partner with technical teams to perform solution design and implementation of enhancements, ensuring successful cross team coordination and harmonization across the globe. POSITION RESPONSIBILITIES Develop functional requirements documentation in the form of user stories, process flows, and user acceptance criteria and manage the requirements throughout the project lifecycle. Create and maintain other documentation on business processes, applications and business solutions including test cases, training and system manuals, and job aids (if applicable). 20% Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, and workflow analysis 20% Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts. Visualize the future state and design the change process from current to future state. 20% Evaluate the business needs and translate them into technical solutions around Customer Engagement with the help of Architects and Developers. Identify and initiate process improvements (continuous improvement) 20% Provide information to ZTD and Business leadership regarding best practices, industry trends and business opportunities, as well as feedback on the functional requirements processes and tools. Train and transfer knowledge to other team members, users and stakeholders as required 20% ORGANIZATIONAL RELATIONSHIPS ZTD, Business stake holders, Vendors. EDUCATION AND EXPERIENCE * Bachelor's degree in computer science or a related field * 6-8+ years of SFDC experience * SCRUM certification is preferred * Background in life science / animal health is a plus * Experience working with cross functional teams and the ability to work in a matrix organization, driving collaboration across the globe / functions / regions * Demonstrated ability to interact comfortably with all levels of management and staff. TECHNICAL SKILLS REQUIREMENTS Basic Qualifications: * Proficiency in gathering business requirements and facilitating meetings with different stakeholders across business and technical teams * Communication and interpersonal skills to interact with various stakeholders and convey information cleary and effectively * Critical thinking to identify and resolve issues, devise creative solutions, and make informed decision * Demonstrated in-depth knowledge of SFDC applications such as but not limited to Sales Cloud, Service Cloud, and NetZero Cloud * Strong working experience on Agile methodology and tools such as JIRA and Confluence and DevOps framework * Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor * Clear understanding of SDLC best practices including iterative and incremental development and support compliance requirements * Strong organizational skills to manage fluctuating workload, multiple priorities and competing time demands * Ability to align and influence multiple stakeholders for delivery of competing priorities * Possess attributes, such as, strong work ethic, action oriented, logical thinking and conflict management * Proven customer focus with a high tolerance for ambiguity, as well as flexibility and adaptability Preferred Skills: Preferred Credentials: * Salesforce Business Analyst Certification PHYSICAL POSITION REQUIREMENTS Hybrid work schedule, Tuesday to Thursday in office About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY : Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: Front-end & back-end development: Design and implement user interfaces using react and other front-end technologies. Develop server-side logic using node.js, python and other languages. Ensure Responsive design. Optimize applications for maximum speed and scalability. Manage SQL interactions. Integrate components seamlessly. Problem-Solving and Attention to Detail: Demonstrate excellent problem-solving abilities and attention to detail. Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. Deployment and Maintenance: Deploy applications to production environments. Monitor and maintain applications post-deployment. Implement updates and improvements based on user feedback. Collaboration: Work closely with designers, product managers, and other developers. Participate in code reviews and provide constructive feedback. Communicate effectively to ensure project alignment and progress. Continuous Learning: Stay updated with the latest technologies and industry trends. Continuously improve skills and knowledge through training and practice. Experiment with new tools and frameworks to enhance development processes. POSITION RESPONSIBILITIES : on essential responsibilities that highlight accountability and level of judgment required. Percent of Time Design, develop, deploy, and support applications. 60% Code reviews 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date. 10% Commercial Business Knowledge across systems like SAP-ERP, Salesforce, Vistex-Rebates, Callidus, Five9 and home-grown application around master data management. 10% ORGANIZATIONAL RELATIONSHIPS Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Education: Bachelors/master's degree in computer science/applications. Experience: * 1.5-6.5 years of overall experience as a full-stack engineer. * Hands-on experience in react, node.js, python and ruby. * Expertise in back-end programming languages and databases. * Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. * Develop, deploy and maintain APIs. * CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. * Version Control: Use Git for version control and collaboration. * API Development skills, to develop and maintain APIs that facilitate data access & manipulation from data lakes or Postgres databases. * Knowledge in Data Visualization tools and libraries. TECHNICAL SKILLS REQUIREMENTS * React, node.js, python, ruby, PostgreSQL, SQL, CI/CD, Data Viz. PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 AM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global ERP organization is as a key building block of ZTD comprising of enterprise applications and systems platforms. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: Front-end & back-end development: Design and implement user interfaces using react and other front-end technologies. Develop server-side logic using node.js, python and other languages. Ensure Responsive design. Optimize applications for maximum speed and scalability. Manage SQL interactions. Integrate components seamlessly. Problem-Solving and Attention to Detail: Demonstrate excellent problem-solving abilities and attention to detail. Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. Deployment and Maintenance: Deploy applications to production environments. Monitor and maintain applications post-deployment. Implement updates and improvements based on user feedback. Collaboration: Work closely with designers, product managers, and other developers. Participate in code reviews and provide constructive feedback. Communicate effectively to ensure project alignment and progress. Continuous Learning: Stay updated with the latest technologies and industry trends. Continuously improve skills and knowledge through training and practice. Experiment with new tools and frameworks to enhance development processes. POSITION RESPONSIBILITIES Design, develop, deploy, and support applications - 60% Code reviews - 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date - 10% Commercial Business Knowledge across systems like SAP-ERP, Salesforce, Vistex-Rebates, Callidus, Five9 and home-grown application around master data management - 10% ORGANIZATIONAL RELATIONSHIPS Provide the primary groups or key positions that this position will interact with as a regular part of the position responsibilities. Include any external interactions as appropriate. Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Education: Bachelors/master's degree in computer science/applications. Experience: 1.5-4.5 years of overall experience as a full-stack engineer. Hands-on experience in react, node.js, python and ruby. Expertise in back-end programming languages and databases. Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. Develop, deploy, and maintain APIs. CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. Version Control: Use Git for version control and collaboration. API Development skills, to develop and maintain APIs that facilitate data access & manipulation from data lakes or Postgres databases. Knowledge in Data Visualization tools and libraries. TECHNICAL SKILLS REQUIREMENTS React, node.js, python, ruby, PostgreSQL, SQL, CI/CD, Data Viz. PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 PM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The Senior Business Analyst will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to enhance operational efficiency. This role will collaborate closely with stakeholders across various departments to gather requirements, conduct data analysis, and provide actionable insights. The role involves creating detailed documentation, facilitating workshops, and ensuring alignment between business needs and technical solutions. Operating within a global team, the Business Analyst will influence business strategies and best practices that scale across multiple regions and diverse markets. Ultimately, this position contributes to achieving business goals by optimizing processes, driving innovation, and supporting strategic decision-making. POSITION RESPONSIBILITIES Percent of Time Manage junior business analyst: Performance and development management of the business analysts with BA function for Custom Digital Products (initially 1 direct report). Manage the work activities and delivery of the business analysts in the BA function. 20% Requirement Gathering & Analysis: Conduct interviews, workshops, and surveys to gather business requirements and translate them into functional specifications. 25& Process Improvement: Analyze current business processes, identify inefficiencies, and propose improvements to enhance productivity and reduce costs. 15% Data Analysis & Reporting: Perform data analysis to identify trends, patterns, and insights that inform business decisions. Create comprehensive reports and dashboards. 15% Stakeholder Collaboration: Work closely with stakeholders, including product managers, scrum master, dev lead, developers, and QA teams, to ensure alignment and successful implementation of solutions. 15% Documentation & Communication: Develop detailed documentation, including business requirements, process flows, and user stories. Communicate findings and recommendations effectively. 10% ORGANIZATIONAL RELATIONSHIPS Provide the primary groups or key positions that this position will have interaction with as a regular part of the position responsibilities. Include any external interactions as appropriate. * Product Managers to understand requirements and priorities. * Software Developers to ensure design feasibility and technical alignment. * Quality Assurance Specialists for feedback on usability and design adherence. * Marketing and Branding Teams to maintain brand consistency. * External research partners or user testing groups as needed for gathering user insights. RESOURCES MANAGED Financial Accountability Indicate the Average Budget or Revenue accountability, as applicable. Supervision Indicate the typical number of Colleagues managed. Include direct & indirect reports, matrix responsibility and or additional resources (i.e. contingent workers), as applicable. 1 direct report EDUCATION AND EXPERIENCE * Bachelor's Degree: A bachelor's degree in Business Administration, Finance, Computer Science, Information Technology, or a related field is usually required. This foundational education provides the necessary knowledge in business principles, financial analysis, and technical skills. * Master's Degree (Preferred): A master's degree in Business Administration (MBA), Management Information Systems (MIS), or a related field can be advantageous. This advanced education can provide deeper insights into business strategy, management, and advanced analytical techniques. * 2+ years experience in resource management handling performance, development, coaching & mentoring, and work activities of direct reports. * Certifications: Relevant certifications can enhance a candidate's qualifications and demonstrate expertise in business analysis. Some commonly recognized certifications include: * Certified Business Analysis Professional (CBAP) * Certification of Competency in Business Analysis (CCBA) * PMI Professional in Business Analysis (PMI-PBA) * Agile Analysis Certification (AAC) TECHNICAL SKILLS REQUIREMENTS * Requirements Gathering and Documentation: * Experience with requirements elicitation techniques such as interviews, workshops, and surveys. * Proficiency in creating detailed documentation, including business requirements, functional specifications, and user stories. * Business Process Modeling: * Knowledge of business process modeling techniques and tools such as BPMN (Business Process Model and Notation) and UML (Unified Modeling Language). * Ability to create process flow diagrams, use case diagrams, and sequence diagrams. * Project Management Tools: * Familiarity with project management tools such as Jira, Trello, Asana, or Microsoft Project. * Understanding of Agile and Scrum methodologies and how to apply them in project management. * Technical Writing: * Strong technical writing skills to create clear and concise documentation for technical and non-technical stakeholders. * Ability to write user manuals, system documentation, and training materials. * Software Development Lifecycle (SDLC): * Understanding of the various stages of the software development lifecycle and how business analysis fits into each stage. * Ability to work closely with developers and QA teams to ensure alignment between business requirements and technical solutions. * Testing and Quality Assurance: * Familiarity with testing methodologies and tools, including unit testing, integration testing, and user acceptance testing (UAT). * Ability to create test plans, test cases, and coordinate testing activities. * Communication and Collaboration Tools: * Proficiency in using communication and collaboration tools such as Slack, Microsoft Teams, and Zoom. * Ability to facilitate virtual meetings and workshops effectively. Bonus Points: * Experience in with Animal Health Diagnostics PHYSICAL POSITION REQUIREMENTS * Primarily a sedentary role, working at a computer for extended periods. * May occasionally require travel for user research sessions, team workshops, or conferences. * Flexible working hours to accommodate collaboration with international teams if needed. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal health The Scrum Master/Team Coach (SM/TC) is a servant leader and coach for an Agile Team and supports the team in delivering value. This role will help mature the Agile Team through Agile values, principles, and practices and will facilitate impediment removal and foster an environment for high-performing teams. This role is responsible for facilitating and guiding the scrum team in adopting and implementing the Scrum framework - which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration and ensuring adherence to Scrum principles and values. This role is a crucial member of the Customer Engagement team responsible for implementing and maintaining the Scrum framework. This person will be working closely with the scrum teams composed of but not limited to Developers, Product Owners, Business Analysts, Project Manager, Testers and stakeholders such as Business Process Owners, ZTD Business Partners, and other technical teams to understand business need and drive value delivery. POSITION RESPONSIBILITIES. Facilitate regular Program Increment (PI) Planning which includes preparation for the PI planning, drafting of the PI plans, coordination with other teams, creation of the PI objectives, and review of the final plan. 5% Facilitate backlog refinement with Product Owner and other team members 15% Ensure Technical and Functional Grooming's are held and effective following the Scrum framework 15% Facilitate Scrum of Scrums Meeting to enable the team to plan and coordinate the week's work and inspect progress toward the sprint plan. 15% Ensure teams review and demo their progress and gather feedback to improve the solution under development. Facilitates team retrospectives and creation of an improvement backlog 15% Actively collects and reviews metrics and identifies opportunities for improvements 15% Identify and resolve team challenges/conflicts and remove impediments in every sprint 15% Coach stakeholders and non-agile team members on effective interactions and best practices on Agile methodology 5% ORGANIZATIONAL RELATIONSHIPS ZTD, Business Stakeholders, Vendors EDUCATION AND EXPERIENCE * Bachelor's degree or equivalent combination of related work experience/schooling * Minimum of 5+ years as a Scrum Master/Team Coach in large enterprise * Scrum Master Certification TECHNICAL SKILLS REQUIREMENTS Basic Qualifications: * Extensive experience in the practice and application of Agile framework such as Kanban, Scrum, and SAFe. * 3-5 years' experience in IT project management * Good experience with Agile technologies and tools such as Jira and Confluence * Deep understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Communities, NetZero Cloud, and AppExchange Solutions * Excellent written and verbal communication and presentation skills Preferred Skills: *PHYSICAL POSITION REQUIREMENTS Availability to work between 1pm IST to 10pm IST hours (minimum 3 hours of overlap with US ET Time zone) About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. We are seeking a highly skilled Front-End Software Developer to join our team. In this role, you will be responsible for developing and maintaining our web and mobile applications using modern front-end technologies. You will work with React for the web application and Expo React Native for mobile applications (iOS & Android).You will be responsible for the entire development lifecycle, from collaborating on design to building, testing, and deploying features. The ideal candidate will have experience with micro front-end architecture and be comfortable working with Zustand for state management, TanStack Query for API interactions, and Jest for unit testing. An important part of the role is to engage directly with technical leadership in Dx Product development. So excellent written and oral communication skills are required. The role has end-to-end software ownership of design definition, implementation, and documentation of the delivered application. POSITION RESPONSIBILITIES Percent of Time Collaborate with designers and product managers to translate wireframes and prototypes into Web frontends targeted for Web and Mobile applications (iOS, Android). 10 % Develop user interfaces that are intuitive, user-friendly, and adhere to platform-specific design guidelines. Develop and maintain front-end applications for web and mobile (iOS & Android) using React and Expo React Native. Implement features and functionalities according to technical specifications and user stories. Integrate with external APIs and data sources. Write clean, efficient, and maintainable code. 40 % Keep system documentation up-to-date. This include system architecture, changelogs, build descriptions, continues deployment, branching strategy etc. 10 % Write unit and integration tests to ensure code quality and functionality 15 % Identify, debug, and fix bugs to maintain optimal app performance. Optimize applications for maximum performance and scalability. 20 % Stay up-to-date on the latest trends and technologies for web technologies for both web and mobile applications. 5 % ORGANIZATIONAL RELATIONSHIPS. * Collaboration with product managers and product owners EDUCATION AND EXPERIENCE Bachelors in Software Engineering TECHNICAL SKILLS REQUIREMENTS * 5+ years' experience with web development in typescript * Strong proficiency in React framework, HTML5, CSS3 and JavaScript/TypeScript. * Experience with hybrid app development frameworks (React/React Native). * Experience with Zustand for state management. * Experience with mobile first approach to application design * Experience with secure RESTful APIs, JSON, and other web services integration. * Experience with interfacing with a range of database systems, from traditional RDBMS/SQL to NoSQL and other scalable databases technologies * Familiarity with TanStack Query for handling API queries. * Strong understanding of mobile development principles and best practices. * Experience with continuous integration and continuous delivery (CI/CD). * Experience with UI/UX design principles and tools * Experience with integration with hardware devices * Experience working with version control systems (GitHub) and agile development methodologies. * Excellent problem-solving and analytical skills. * Excellent communication and collaboration skills. * Experience working with private libraries and Storybook. * Solid understanding of micro front-end architecture. Bonus points: * Experience with micro front end architecture development is very desirable * Understanding of cloud computing platforms (e.g., Azure) and containerizations technologies. * Experience with automated testing framework. PHYSICAL POSITION REQUIREMENTS US EST working hours About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. We are looking for a dynamic and experienced Scrum Master to join our expanding team and lead the adoption and implementation of the Scrum framework across our organization. In this role, you will play a pivotal part in fostering an Agile mindset and driving continuous improvement within the Scrum Team. POSITION RESPONSIBILITIES Percent of Time Agile Facilitation and Guidance Facilitate and guide the Scrum Team on Agile principles and practices, including Scrum ceremonies (Sprint Planning, Daily Standups, Sprint Review, and Retrospective): 20% Ensure the Scrum Team adheres to Scrum principles and values: 10% Champion Agile practices and Scrum methodology throughout the organization: 5% 35% Team Coaching and Mentoring Coach and mentor the Scrum Team on continuous improvement and maximizing their effectiveness: 15% Foster a collaborative and transparent work environment within the Scrum Team: 5% 20% Impediment Removal and Stakeholder Management Remove impediments that hinder the team's progress and escalate unresolved issues to stakeholders: 15% Facilitate communication and collaboration between the Scrum Team and external stakeholders: 5% 20% Product Backlog and Progress Tracking * Partner with the Product Owner & Dev Lead to refine and manage the product backlog: 10% * Track team progress and burndown charts to ensure timely delivery of sprint goals: 10% 20% Continuous Improvement and Learning * Stay up-to-date on the latest mobile testing tools and methodologies: 5% 5 ORGANIZATIONAL RELATIONSHIPS * Development Team: Work closely with developers to ensure that the technical aspects of the project align with the product vision and goals. Facilitate communication and collaboration within the team to resolve any technical challenges. * Quality Assurance (QA) Team: Collaborate with QA specialists to ensure that the product meets quality standards and that testing processes are integrated into the development cycle. * Stakeholders: Engage with various stakeholders, including business analysts, marketing teams, and customer support, to gather feedback and ensure that the product meets user needs and business objectives. * Senior Management: Report progress, challenges, and successes to senior management. Provide insights and recommendations to support strategic decision-making and Agile adoption across the organization. EDUCATION AND EXPERIENCE Bachelors in Software Engineering TECHNICAL SKILLS REQUIREMENTSRequired: * Proven experience as a Scrum Master or experience with Agile methodologies (e.g., Scrum, Kanban) * Strong understanding of Scrum principles, practices, and ceremonies * Excellent coaching and facilitation skills * Ability to build strong relationships and foster collaboration within a team * Experience removing roadblocks and resolving impediments * Excellent communication, interpersonal, and problem-solving skills * Proficiency in Jira, Confluence * Agile certifications (e.g., Certified Scrum Master (CSM), Professional Scrum Master (PSM)) Bonus Points: * Experience in with Animal Health Diagnostics PHYSICAL POSITION REQUIREMENTS Note the physical conditions in which work will be performed, if applicable to the position. Examples: Lifting, sitting, standing, walking, ability to travel, drive, unusual attendance requirements, weekend work or travel requirements, etc. US EST Working hours. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: * Front-end & back-end development: o Design and implement user interfaces using react and other front-end technologies. o Develop server-side logic using node.js, python and other languages.  Ensure Responsive design.  Optimize applications for maximum speed and scalability.  Manage SQL interactions.  Integrate components seamlessly. * Problem-Solving and Attention to Detail: o Demonstrate excellent problem-solving abilities and attention to detail. o Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. * Deployment and Maintenance: o Deploy applications to production environments. o Monitor and maintain applications post-deployment. o Implement updates and improvements based on user feedback. * Collaboration: o Work closely with designers, product managers, and other developers. o Participate in code reviews and provide constructive feedback. o Communicate effectively to ensure project alignment and progress. * Continuous Learning: o Stay updated with the latest technologies and industry trends. o Continuously improve skills and knowledge through training and practice. o Experiment with new tools and frameworks to enhance development processes. POSITION RESPONSIBILITIES Percent of Time Design, develop, deploy, and support applications. 60% Code reviews 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date. 10% Commercial Business Knowledge across systems like SAP-ERP, Salesforce, Vistex-Rebates, Callidus, Five9 and home-grown application around master data management. 10% ORGANIZATIONAL RELATIONSHIPS * Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. * Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. * Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Education: Bachelors/master's degree in computer science/applications. Experience: * 1.5-6.5 years of overall experience as a full-stack engineer. * Hands-on experience in react, node.js, python and ruby. * Expertise in back-end programming languages and databases. * Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. * Develop, deploy, and maintain APIs. * CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. * Version Control: Use Git for version control and collaboration. * API Development skills, to develop and maintain APIs that facilitate data access & manipulation from data lakes or Postgres databases. * Knowledge in Data Visualization tools and libraries. TECHNICAL SKILLS REQUIREMENTS * React, node.js, python, ruby, PostgreSQL, SQL, CI/CD, Data Viz. PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 AM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The Technology Risk Management & Compliance (TRM&C) Quality & Compliance Manager will be responsible for operational aspects of Quality and Compliance activities for the initiative within ZICC as well as supporting other global initiatives. This role will also support TRM&C organization in process maintenance and continuous process improvements activities. This role will also support local legal/Privacy in adherence with India's Digital Personal Data Protection Act (DPDPA), and global privacy initiatives and in operationalizing and maintaining privacy frameworks from ZTD perspective. On the compliance side, this role will be supporting in monitoring of compliance activities including but not limited to application risk profiles, performing periodic compliance monitoring, remediation of compliance gaps, deviation/CAPA monitoring, and facilitating compliance risk assessments to strengthen internal controls. The role also contributes to the Zoetis Tech & Digital (ZTD) framework by updating processes, templates, and reporting compliance performance. Proactive stakeholder coordination and adherence to governance standards are key to ensuring effective risk and privacy management. Additionally, the role will supervise 1 ZICC Quality & Compliance Analyst The focus is on executing risk, regulatory, and privacy activities based on operational data, using tools like AdaptiveGRC and OneTrust. An ideal candidate must have a strong background in the areas of Privacy & Data Protection, security and governance, data classification principles, establishment of strategy, and distillation of government regulations into appropriate privacy and compliance controls for the company. A demonstrated aptitude to rapidly develop expertise in a complex business and technical environment is required. Effective communication and project management skills are required to maintain critical internal and customer relationships. POSITION RESPONSIBILITIES Percent of Time Data Privacy Operations: * Supports local legal (India) & Privacy Office (Global) in operationalizing and maintenance of India's Privacy law (DPDPA) * Supports in creating Processing activity records. * Operationalize Privacy management services and delivery aspect. o Review and Approval of PbD (Privacy by Design) assessments. o Proactively coordinating with stakeholders on PbD assessment follow-ups, pertaining to assessment completion * Performs Periodic Monitoring on Personal Data Inventories * Supports with Privacy Reporting metric and scorecard 45 % Compliance Operations: * Supports stakeholders in completing application risk profiles, assessing business criticalities, and enabling control through compliance risk assessments. * Performs Compliance Periodic Monitoring on application compliance objectives and controls. * Supports with updates to ZTD Process Framework (Processes, Templates etc.) * Supports in audit and inspections remediation activities * Supports with IT Risk Management Reporting metrics and scorecard 45 % * Supervise 1 ZICC Quality & Compliance Analyst 10% ORGANIZATIONAL RELATIONSHIPS This position will primarily interact with ZTD group and occasionally with Zoetis business colleagues. RESOURCES MANAGED Financial Accountability N/A Supervision Supervise 1 ZICC Quality & Compliance Analyst EDUCATION AND EXPERIENCE Education: * Bachelor's degree in Computer Science, Business Administration, or related field * Formal training and/or experience in Data Privacy, and computer system validation space highly desired * Relevant certification such as CISA, CRISC, or CIPT/CIPM is preferred. Experience: * 6+ years of experience in Information Technology * 4+ years of experience in Regulatory (GxP & CSV) Compliance * 3+ years of experience in the pharmaceutical or biotech industries supporting IT initiatives is a plus. * Expertise in principles, theories, and concepts of regulatory compliance, and of pharmaceutical regulations; including industry knowledge of implementing controls within processes and tools. * Demonstrated skills for independently guiding quality and compliance activities during system development and implementation. * Demonstrated ability to communicate and negotiate with individuals and groups at multiple levels across the organization. * Ability to work independently, manage multiple priorities, and work in an unstructured environment. * Excellent customer relationship management skills TECHNICAL SKILLS REQUIREMENTS* Highly developed communication and interpersonal skills with the ability to influence through personal credibility, integrity, and professionalism. * Excellent written and oral communication skills. * Relentless dedication to customer satisfaction/excellence. * Ability to multitask and work in a fast-paced environment. * Capable of working both independently and as a team member. * Fluency in English (written and spoken) mandatory. PHYSICAL POSITION REQUIREMENTS Travel Requirements: 5% Work Hours: Ability to overlap up to 4 hours with US Eastern Standard Time About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) organization is as a key building block of Zoetis comprising of enterprise applications and systems platforms. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. Responsibilities: Power-BI and Tableau: Design and Develop Data Visualizations Create interactive and visually appealing dashboards and reports using tools like Power BI, Tableau, or similar. Ensure visualizations effectively communicate data insights and trends. Problem-Solving and Attention to Detail: Demonstrate excellent problem-solving abilities and attention to detail. Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users. Deployment and Maintenance: Deploy dashboards to production environments. Monitor and maintain applications post-deployment. Implement updates and improvements based on user feedback. Collaboration: Work closely with designers, product managers, and other developers. Participate in code reviews and provide constructive feedback. Communicate effectively to ensure project alignment and progress. Continuous Learning: Stay updated with the latest technologies and industry trends. Continuously improve skills and knowledge through training and practice. Experiment with new tools and frameworks to enhance development processes. POSITION RESPONSIBILITIES Design, develop, deploy, and support applications- 60% Code reviews - 20% Cross-Team Collaboration and Learning New Technologies to stay-up to date- 10% Commercial Business Knowledge across systems like SAP-ERP, Salesforce, Vistex-Rebates, Callidus, Five9 and home-grown application around master data management - 10% ORGANIZATIONAL RELATIONSHIPS Interacting with business stakeholders to gather integration requirements, understand business processes, and ensure that integration solutions align with organizational goals and objectives. Work with implementation partners who may be responsible for deploying, configuring, or maintaining integrated solutions within Zoetis IT landscape. Coordinate with developers and other members of the team to implement integration solutions, share knowledge, and address technical challenges. EDUCATION AND EXPERIENCE Indicate the formal education, certification or license required and/or preferred. Include the minimum number of years of relevant experience required for the position (where legally permissible). Education: Bachelors/master's degree in computer science/applications. Experience: 1.5-6.5 years of overall experience as a data visualization engineer. Hands-on experience in Power-BI and Tableau is a must. Good to have knowledge in back-end programming languages like python, ruby. Strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving. CI/CD Pipelines: Implement and manage continuous integration and continuous deployment pipelines. Version Control: Use Git for version control and collaboration. API Development skills, to develop and maintain APIs that facilitate data access & manipulation from data lakes or Postgres databases. Knowledge in Data Visualization tools and libraries. TECHNICAL SKILLS REQUIREMENTS Indicate the technical skills required and/or preferred, as applicable. Power-BI, Tableau, python, ruby, SQL, CI/CD, Data Viz. PHYSICAL POSITION REQUIREMENTS Regular working hours are from 11 PM to 8:00 PM IST. Sometimes, more overlap with the EST Time zone is required during production go-live. About Zoetis At Zoetis , our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources. Global Job Applicant Privacy Notice Show more Show less

JOB PURPOSE: The Analyst is responsible for supporting the ODE Lead and the Business Unit teams with commercial operations and the functionality of the systems that enable it CORE RESPONSIBILITIES: Commercial Operations & Sales Force Excellence Collate primary and secondary sales data for accurate performance tracking. Provide daily primary sales reports to the leadership team. Support Business Units with historical and current sales/performance data as per requirement. Derive insights of business through analysis of market data like CEESA and secondary sales data Provide insights for effective forecasting, highlighting trends & opportunities on a time-to-time basis. Analyse sales force execution data and provide recommendation on improvement areas for the teams. Support the ODE in collating data for sales incentive calculation and disbursements. Support analysis of field force structure and assist in planning for new allocations and territories. Support field force with customer addition/deletion in the MCL in coordination with sales managers. Lead the adoption of new digital and analytical systems for the sales team (e.g. Next Generation Sales Engine / NGSE) Collaborate with business units to plan and execute POA s and Induction trainings for new joiners. Support the commercial organization to service customers with specific tasks like data requests, price modelling, etc KEY SKILLS: Analytical abilities with attention to detail and problem-solving skills Organised and effective ways of working; recording of data, prioritising, time management Communication skills; written and verbal Robust decision-making using sound interpretation of data and available information Ability to learn and implement relevant data visualization tools emerging from time to time basis. Translation of complex information into easy-to-understand concepts Relationship and stakeholder management, interpersonal skills, attention to details and effective communication/interpretation abilities BEHAVIORS: Our Colleagues make the difference. Practice and role model ongoing learning. Encourage self-awareness and self-assessment. Be an ambassador for continuous improvement and effective change. Promote the value of innovation and quality improvement. Harness the momentum from success and the learnings from failure. Use it to drive the team forward. Always do the right thing Lead a field force of widely trusted and ethical managers who sell responsibly and respectfully. Manage the team with consistency and fairness. Customer obsessed. Create a customer-focused environment where the needs and expectations of customers are the highest priority. Challenge yourself to consider how the work of the team contributes to achieving our Vision. Run it like you own it. Make bold decisions and back them up with knowledge, planning and proven instinct. Find every opportunity for incremental improvement - in sales performance, in behaviours, in processes, systems and ways of working. We are one Zoetis. Empower decision making in others. Unlock the potential that exists in the team and grow it. Focus on cooperation, not competition. Take action that brings people together. Develop motivated, positive and empowered individuals and unite them in a high performing team QUALIFICATIONS (TRAINING, EDUCATION & PRIOR EXPERIENCE): EDUCATION: Minimum Graduation is required. A degree in data science will be an added advantage. EXPERIENCE: Experience with data systems, technical & management experience. Experience working in regulated corporate environment is beneficial. Previous sales experience preferred. TRAVEL REQUIREMENT: Occasional travel within India for POA meetings Market visits on a regular basis to understand sales force requirements Full time

POSITION SUMMARY Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock. The Zoetis Tech & Digital (ZTD) Global Technology Risk Management Organization is a key building block of ZTD. Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare. The Information Security Strategy & Risk Management team at Zoetis ensures a secure strategy through a disciplined process of making colleagues security savvy, driving down residual risk, reducing the attack surface, all while enabling the business. This team is responsible for critical services that strengthen Zoetis' security posture, including protecting sensitive data, identifying and mitigating cyber threats and seamlessly integrating secure assets during organizational changes. Key functions within the team include Security Operations, Vulnerability Management, Threat Intelligence, Security Awareness, Mergers & Acquisitions Security and Operational Technology (OT) Security. Through these services, the team empowers the organization to operate securely and efficiently in a dynamic digital environment. The SOC Analyst will work closely with onshore security teams to support day-to-day monitoring, triage and investigation of alerts across Zoetis. This role plays an essential part in ensuring the reliability and responsiveness of security operations, with a focus on accurate alert handling and continuous improvement in detection and response workflows. The SOC Analyst will assist in the investigation of suspicious activity, escalation of potential incidents and documentation of response actions. This individual will gain hands-on experience with security technologies such as EDR, SIEM and threat intelligence tools while supporting ongoing tuning efforts and participating in post-incident reviews. Working as part of a global 24/7/365 team, the analyst will collaborate closely with peers and senior analysts to strengthen the SOC’s ability to detect, analyze and respond to cyber threats across the enterprise. POSITION RESPONSIBILITIES Percent of Time Partner with onshore SOC and incident response teams to triage, escalate and assist in the investigation of endpoint-related alerts using CrowdStrike EDR and SIEM. Analyze and interpret SIEM detections and endpoint telemetry to understand alert context, assess severity and support appropriate response actions. Contribute feedback on alert fidelity by documenting false positives, missed detections and behavioral anomalies encountered during investigations. Support efforts to improve endpoint visibility by assisting with sensor health checks, basic policy verification and telemetry validation activities. Participate in investigations of suspicious activity by gathering relevant data from EDR, SIEM and threat intelligence sources to aid in root cause analysis. Collaborate with senior analysts and cross-functional teams such as Threat Intel, Vulnerability Management, OT and Incident Response to contextualize alerts and broaden investigative scope. Assist in reviewing and updating incident response playbooks and SOPs to ensure alignment with current tools and team workflows. Follow established escalation procedures, documenting investigative steps clearly and contributing to knowledge sharing within the team. Help monitor the effectiveness of detections and response actions by tracking alert trends and contributing to internal metrics and reporting. Stay informed on emerging threats, attacker behaviors and security platform updates to continue building knowledge and improving investigation skills. Willingness to work in 24x7 rotational shifts including night and weekend shifts 100% ORGANIZATIONAL RELATIONSHIPS Collaborates closely with onshore security teams, including Security Operations, Vulnerability Management, Threat Intelligence, Operational Technology (OT), IDAM, Cloud Security and Security Awareness. Works with cross-functional teams such as Infrastructure, Application Development and Cloud Engineering to ensure seamless integration and operation of security tools. Partners with Identity and Access Management teams to implement and maintain secure access controls. Engages with external vendors and service providers to evaluate and integrate third-party security solutions. Coordinates with internal stakeholders to align security initiatives with business objectives and compliance requirements. EDUCATION AND EXPERIENCE Education: University Degree in Computer Science or Information Systems is required. MS or advanced identity courses or other applicable certifications is desirable. Relevant certifications in infrastructure security and vulnerability management, such as SANS GCIH, Offensive Security Certified Professional (OSCP) are highly preferred. Experience: A minimum of 0 to 1 year of relevant experience with a strong background in security operations, CrowdStrike EDR, threat intelligence and security engineering. 1+ years of experience in the pharmaceutical or other regulated industry, especially Animal Health. Experience working with global teams across multiple time zones. Demonstrated ability to work within diverse technical teams. TECHNICAL SKILLS REQUIREMENTS Working knowledge of security technologies such as EDR (CrowdStrike), SIEM platforms and basic exposure to threat intelligence and detection concepts. Basic familiarity with scripting or automation using Python, PowerShell, or Bash to support investigation workflows and alert enrichment. Exposure to cloud platforms (AWS, Azure, GCP) and a general understanding of cloud security fundamentals relevant to monitoring and response. Foundational understanding of network security principles, including firewalls, IDS/IPS, VPNs and modern access models like zero-trust. Experience working with or exposure to identity and access management (IAM) solutions such as Azure AD, Secret Server, or SailPoint in a security operations context. Understanding of core incident response processes, basic threat detection workflows and the role of vulnerability management in SOC operations. Awareness of encryption technologies, secure communication protocols and security best practices relevant to threat detection. Strong analytical thinking and the ability to interpret alert data, logs and telemetry to identify unusual patterns or behaviors. Familiarity with security compliance standards (e.g., GDPR, HIPAA, PCI DSS) and how they relate to incident documentation and escalation. Clear and professional communication skills, with the ability to document investigations and contribute effectively within a global security team. Full time