Human Resources Specialist

We are seeking a dedicated and experienced Human Resources Business Partner to join our team. The HR Business Partner will play a pivotal role in enhancing employee engagement, addressing employee grievances, developing HR policies, and overseeing the onboarding and offboarding processes. The ideal candidate will possess a deep understanding of HR practices, strong communication skills, and the ability to foster a positive and inclusive work environment.

Key Responsibilities

• Employee Engagement: Plan and execute various engagement initiatives, including team-building activities, events, and recognition programs. Foster a positive workplace culture that aligns with the organization's values and goals.

• HRMS: Ensure effective utilization of the HRMS by driving data accuracy, enabling seamless HR processes.

• Employee Grievances: Act as the primary point of contact for employee grievances, ensuring fair and timely resolution. Conduct thorough investigations, gather relevant information, and recommend appropriate solutions to address employee concerns. Maintain accurate documentation of grievance processes and outcomes.

• Policy Development: Draft, review, and update HR policies, procedures, and guidelines in accordance with legal requirements and best practices. Ensure that HR policies are communicated effectively to employees and that they understand and adhere to these policies.

• Onboarding & Offboarding: Manage the onboarding process for new hires, ensuring a smooth transition into the organization. Oversee offboarding procedures, conducting exit interviews, and analyzing feedback to identify areas for improvement. 

• Employee Relations: Build strong relationships with employees at all levels, providing guidance on HR-related matters. Mediate conflicts and facilitate open communication between employees and management.

What we’re looking for

• Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred).

• Proven experience as an HR Business Partner or similar role.

• Strong knowledge of HR principles, practices, and regulations.

• Excellent communication and interpersonal skills.

• Problem-solving and conflict-resolution abilities.

• Ability to maintain confidentiality and handle sensitive information.

• Strong organizational skills with a keen attention to detail.

• Demonstrated ability to work independently and collaboratively in a team environment.

Who we are

At Meritto we believe in building more than just solutions. We’re redefining the way education connects with technology. As India’s Largest Vertical SaaS + Embedded Payments platform, we’re on a mission to build the “Digital Backbone of Education Institutions” by simplifying how educational organization runs: from enrollment to lifecycle, advancement to finance, and beyond. Having mastered the art of student acquisition, we’re now expanding our horizons to cover the entire spectrum of running an educational organization: from managing the student lifecycle to driving student success and outcome. Today, from domestic universities to global campuses, from large school chains to top coaching institutes, edtech to upskilling companies: Meritto powers mission-critical revenue operations across the entire student lifecycle.

What’s our work culture like? Think dynamic, inclusive, and merit-driven. That's Meritto.