Human Resources Specialist

About the Company:

Amaavi Experiences

About the Role:

operational excellence with HR responsibilities

Core Responsibilities

CRM & Process Excellence

• CRM Ownership & Optimization

  – Manage, maintain, and enhance the CRM for accuracy, usability, and reporting.

• Process Quality Audits

  – Conduct regular checks on deliverables to ensure they meet company standards.

• Efficiency & Productivity Tracking

  – Monitor project timelines, eliminate bottlenecks, and ensure on-time delivery.

• Performance Insights

  – Develop actionable reports and dashboards on efficiency, quality, and output.

• Continuous Improvement

  – Identify and implement process enhancements for better speed, accuracy, and client satisfaction.

HR & Culture

• Attendance & Leave Management

  – Track attendance, process leave requests, and ensure compliance with work and leave policies.

• Policy Enforcement

  – Maintain fairness and consistency in applying company policies.

• Culture Champion

  – Foster a high-performance, accountable, and collaborative work environment.

• Employee Engagement

  – Support initiatives that improve motivation, communication, and team alignment with company values.

Requirements

• Graduate degree; MBA (HR) preferred.
• Proven experience in

  CRM systems, process improvement, or operational excellence

  .
• Working knowledge of

  HR processes

  , attendance tracking tools, and policy enforcement.
• Proficiency with

  Google Sheets

  ; familiarity with Odoo, Airtable, HubSpot, or similar platforms is a plus.
• Strong communication and interpersonal skills with the ability to influence and guide teams.
• Highly organized, disciplined, and committed to both quality and people success.

What We’re Looking For

• A results-driven professional who can balance

  systems thinking with people management

  .
• A problem-solver who thrives on improving workflows and maintaining high standards.
• A culture-builder who ensures the workplace remains efficient, fair, and motivating.
• Someone confident in both data-driven decision-making and interpersonal leadership