About the Company: At Amaavi Experiences , we craft luxury, hassle-free journeys for travelers who seek more than just a trip — they seek memories for a lifetime. To keep delivering at this level, we need someone who is as passionate about efficiency, quality, and culture as we are about travel . About the Role: We are seeking a dynamic professional to lead CRM management, uphold quality standards, streamline processes, and strengthen our people operations. This role blends operational excellence with HR responsibilities to ensure our teams work efficiently, follow policies, and maintain a culture of high performance. Core Responsibilities CRM & Process Excellence CRM Ownership & Optimization – Manage, maintain, and enhance the CRM for accuracy, usability, and reporting. Process Quality Audits – Conduct regular checks on deliverables to ensure they meet company standards. Efficiency & Productivity Tracking – Monitor project timelines, eliminate bottlenecks, and ensure on-time delivery. Performance Insights – Develop actionable reports and dashboards on efficiency, quality, and output. Continuous Improvement – Identify and implement process enhancements for better speed, accuracy, and client satisfaction. HR & Culture Attendance & Leave Management – Track attendance, process leave requests, and ensure compliance with work and leave policies. Policy Enforcement – Maintain fairness and consistency in applying company policies. Culture Champion – Foster a high-performance, accountable, and collaborative work environment. Employee Engagement – Support initiatives that improve motivation, communication, and team alignment with company values. Requirements Graduate degree; MBA (HR) preferred. Proven experience in CRM systems, process improvement, or operational excellence . Working knowledge of HR processes , attendance tracking tools, and policy enforcement. Proficiency with Google Sheets ; familiarity with Odoo, Airtable, HubSpot, or similar platforms is a plus. Strong communication and interpersonal skills with the ability to influence and guide teams. Highly organized, disciplined, and committed to both quality and people success. What We’re Looking For A results-driven professional who can balance systems thinking with people management . A problem-solver who thrives on improving workflows and maintaining high standards. A culture-builder who ensures the workplace remains efficient, fair, and motivating. Someone confident in both data-driven decision-making and interpersonal leadership
At Amaavi Experiences , we craft luxury, hassle-free journeys for travelers who seek more than just a trip — they seek memories for a lifetime. To keep delivering at this level, we need someone who is as passionate about efficiency, quality, and culture as we are about travel Founder’s Office – Strategy & Operations This is a high-impact role for those who want to be at the heart of decision-making, strategy, and execution. Working directly with the Founder, you will gain a 360° view of how a fast-scaling company is envisioned, built, and grown. This is not just about managing schedules or tasks—it’s about owning outcomes , driving initiatives , and helping shape the company’s future . You’ll be both a strategic partner and an operational anchor, ensuring ideas turn into action and action turns into results. Key Responsibilities Manage and optimise the Founder’s calendar, priorities, and follow-ups. Serve as a thought partner in discussions on strategy, business direction, and key decisions. Track and drive strategic initiatives from conception to completion. Coordinate cross-functional projects, ensuring alignment and timely execution. Prepare briefs, reports, and presentations for internal and external meetings. Anticipate needs, identify opportunities, and proactively recommend solutions. Eligibility Undergraduate/Graduate degree in Business Administration (BBA/MBA preferred). 1–4 years of relevant experience in a high-performance environment (consulting, startups, strategy, or executive support preferred). Who We’re Looking For Curiosity – A constant drive to learn, unlearn, and explore new perspectives. Entrepreneurial Mindset – Think like a founder, not an employee. Ownership & Accountability – Take full responsibility for results, not just effort. Exceptional Communication – Clarity in thought and precision in words. Decisiveness – Comfort with ambiguity and confidence to act quickly. Structured Problem-Solving – Approach challenges methodically, from small hurdles to big bets. Why Join the Founder’s Office? You will be part of a high-stakes, high-growth environment where your contributions directly influence the company’s trajectory. If you’re excited to work across strategy, operations, and execution—and want to build something meaningful—this role offers the perfect blend of exposure, challenge, and impact
As a key member of the Amaavi Experiences team, you will have the opportunity to contribute to our mission of crafting luxury, hassle-free journeys that create lifelong memories for travelers. We are on the lookout for an individual who shares our passion for efficiency, quality, and fostering a positive work culture. Your primary responsibility will be to oversee CRM management, maintain quality standards, streamline operational processes, and enhance our people operations. This multifaceted role combines elements of operational excellence with human resources management to ensure that our teams operate efficiently, adhere to policies, and uphold a culture of high performance. In the realm of CRM and process excellence, you will take charge of optimizing our CRM system to ensure accuracy, usability, and insightful reporting. Conducting regular process quality audits will be crucial in maintaining our company's high standards of deliverables. Additionally, you will be tasked with tracking project timelines, identifying and eliminating bottlenecks, and ensuring timely project delivery. Your role will also involve generating actionable reports and dashboards to provide insights into efficiency, quality, and overall output. Continuous improvement will be a key focus area, where you will identify opportunities for enhancing processes to boost speed, accuracy, and client satisfaction. On the HR and culture front, you will oversee attendance and leave management, ensuring compliance with policies while tracking attendance and processing leave requests. Upholding fairness and consistency in policy enforcement will be essential, as will fostering a high-performance, collaborative work environment that aligns with our company values. Supporting employee engagement initiatives to enhance motivation, communication, and team alignment will also fall within your purview. To thrive in this role, you should hold a graduate degree, with an MBA in Human Resources being preferred. Demonstrated experience in CRM systems, process improvement, or operational excellence is required, along with a solid understanding of HR processes, attendance tracking tools, and policy enforcement. Proficiency in Google Sheets is a must, and familiarity with platforms such as Odoo, Airtable, or HubSpot will be advantageous. Strong communication and interpersonal skills are essential, as you will be guiding and influencing teams. Your organizational skills, discipline, and commitment to both quality and people success will be key to your success in this position. We are seeking a results-driven professional who can adeptly balance systems thinking with effective people management. A problem-solver who thrives on optimizing workflows and upholding high standards will excel in this role. As a culture-builder, you will play a pivotal role in ensuring that our workplace remains efficient, fair, and motivating. Confidence in data-driven decision-making and interpersonal leadership is crucial for this position.,
At Amaavi Experiences, we specialize in curating luxurious and seamless journeys for travelers looking to create everlasting memories. To continue delivering exceptional experiences, we are seeking an individual who shares our passion for efficiency, quality, and company culture as much as we are devoted to travel. As a member of the Founders Office - Strategy & Operations team, you will play a pivotal role in decision-making, strategic planning, and execution. Collaborating closely with the Founder, you will be immersed in understanding how a rapidly growing company is conceptualized, established, and expanded. Your responsibilities will extend beyond managing schedules and tasks; you will be entrusted with owning outcomes, spearheading initiatives, and contributing to the shaping of the company's future. Acting as both a strategic advisor and operational cornerstone, you will ensure that ideas are transformed into actions that yield tangible results. Key Responsibilities: - Efficiently manage and optimize the Founder's calendar, priorities, and follow-ups. - Act as a strategic collaborator in discussions concerning business strategy, direction, and critical decisions. - Oversee and drive strategic initiatives from inception to successful completion. - Coordinate multifaceted projects, fostering alignment and ensuring timely execution. - Develop briefs, reports, and presentations for internal and external meetings. - Proactively anticipate requirements, identify opportunities, and recommend solutions. Eligibility: - Possess an Undergraduate/Graduate degree in Business Administration (BBA/MBA preferred). - Have at least 4 years of relevant experience in a dynamic environment (experience in consulting, startups, strategy, or executive support is advantageous). We are seeking individuals who embody the following qualities: - Curiosity: Display a perpetual thirst for learning, unlearning, and exploring diverse perspectives. - Entrepreneurial Mindset: Think with the vision and drive of a founder, not just an employee. - Ownership & Accountability: Take full ownership of results, not just efforts. - Exceptional Communication: Articulate thoughts clearly with precision. - Decisiveness: Comfortably navigate ambiguity and exhibit confidence in swift decision-making. - Structured Problem-Solving: Tackle challenges systematically, whether they are minor obstacles or significant opportunities. Joining the Founders Office offers you the opportunity to be a part of a high-stakes, high-growth environment where your contributions directly influence the trajectory of the company. If you are enthusiastic about blending strategy, operations, and execution to create something impactful, this role presents a perfect mix of exposure, challenge, and influence.,