Human Resource Generalist

Whats the Role?

As an HR Generalist, you will play a key role in providing comprehensive HR support to our employees, ensuring

compliance with employment laws, and implementing HR programs and initiatives that align with the company's.

goals and values. This is an exciting opportunity to contribute to the growth and success of a rapidly expanding

SaaS organization. Following is the detailed but not limited to explained job description.

Responsibilities/ Duties:

1. Employee Relations/ Support and Communication:

• Serve as a trusted point of contact for employees, addressing their concerns and providing guidance

on HR policies and procedures.

• Manage employee relations matters, including conflict resolution, disciplinary actions, and

performance improvement plans.

• Assist in conducting employee satisfaction surveys and analyzing results.
• Collaborating with the HR manager to develop and deliver training programs on leaves, attendance,

payroll, and offboarding policies and procedures.

• Facilitating effective communication channels between employees and management.

2. Recruitment and Onboarding:

• Collaborate with hiring managers to identify staffing needs and support full-cycle recruitment

efforts, including sourcing, screening, interviewing, and selecting candidates.

• Coordinate new hire onboarding processes, including orientation, paperwork, benefits enrollment

and onboarding surveys.

• Manage candidate surveys and ensure cNPS is well maintained

3. HR Policies and Compliance:

• Implement and maintain HR policies, procedures, and practices that align with legal requirements

and company culture.

• Stay up-to-date with employment laws and regulations, proactively addressing compliance concerns

and providing guidance to management and employees.

• Collaborate with HR leadership for building policies and processes which are not available for the

routine work.

4. HR Data Management:

• Maintain accurate employee records, ensuring data integrity and confidentiality.
• Generate HR reports and analytics to support strategic decision-making and monitor HR metrics.

5. Employee Engagement:

• Assist in the planning and implementation of employee engagement initiatives, such as team-

building activities, recognition programs, and company-wide events.

• Foster a positive work environment that promotes employee satisfaction and productivity.

6. Leave and Attendance Management:

• Administering and managing the leave policy and procedures.
• Tracking and maintaining accurate records of employee attendance, leaves, and time-off requests.
• Addressing employee queries regarding leave entitlements, policies, and procedures.
• Coordinating with managers to ensure proper scheduling and coverage of work during employee

absences.

• Monitoring attendance trends and identifying potential issues or areas for improvement.

7. Offboarding and Settlement:

• Managing the offboarding process for departing employees, including paperwork, and

documentation.

• Coordinating with various departments to ensure the smooth transition of responsibilities and

return of company assets.

• Conducting exit interviews to gather feedback and identify areas for improvement.
• Preparing termination documents, final settlements, and handling employee benefits and

entitlements.

• Updating HR systems and records to reflect employee status changes accurately.

Criteria for the Role:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as an HR Generalist or similar HR role, preferably in a SaaS or technology company.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Experience with recruitment and onboarding processes.
• Familiarity with HRIS systems and proficiency in using HR software and tools.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Strong organizational and time management abilities.
• Proactive problem-solving and decision-making skills.

Competency:

• Communication
• Relationship Management
• Ethical Practice
• HR Knowledge
• Business Acumen
• Critical Evaluation
• Critical thinking and listening
• Global and Cultural Effectiveness
• Empathy
• Digital proficiency
• Leadership and Navigation