HR Operations Manager

As the HR Operations or HR Shared Services Manager at Hitachi Digital, you will play a crucial role in overseeing the smooth execution of HR services within the organization. Your focus will be on managing HR operations and ensuring the efficient delivery of HR functions across the company. Your responsibilities will include: Process Management: - Design and Improve HR Processes: Establish and streamline HR processes to ensure efficiency and consistency in service delivery. - Standardization: Standardize HR services and policies across regions or departments to ensure compliance and uniformity. Service Delivery: - Supervise HR Teams: Lead and manage HR shared services teams, ensuring they are well-trained, motivated, and perform effectively. - Performance Monitoring: Regularly assess the team's performance and provide guidance for continuous improvement. Employee Experience & Support: - Act as a point of contact for HR-related inquiries, providing support to employees and managers. - Troubleshoot and resolve employee queries regarding HR policies, processes, and systems. Compliance and Reporting: - Ensure Legal Compliance: Ensure HR processes comply with labor laws, regulations, and policies. - Generate Reports: Provide HR metrics and data analysis to assist with decision-making. Technology Management: - Manage HR systems to ensure smooth functioning and data accuracy. - Advocate for HR technology and automation to improve processes. Vendor Management: - Oversee contracts, ensure performance metrics are met, and manage service-level agreements. Continuous Improvement: - Regularly assess HR processes, identify areas for improvement, and implement best practices. - Collect feedback from employees and managers to drive improvements. Project Management: - Lead or participate in HR projects such as system implementations or policy updates. - Manage change processes associated with HR policies or systems. You should bring: - 12-14 years of work experience in HRSS environment capacity. - Ability to work in a fast-paced environment with agility. - Strong Business Acumen and leadership capabilities. - Excellent organizational and communication skills. - High degree of business ethics and transparency. - MBA (Full Time) qualification. - Good understanding of HR systems and their application. At Hitachi Digital, you will be part of a global team promoting and delivering Social Innovation through the One Hitachi initiative. We value diversity, equity, and inclusion, and offer industry-leading benefits to support your holistic health and wellbeing. Join us in shaping the digital future and experience a sense of belonging, autonomy, and ownership in a community of talented professionals.,