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5.0 - 10.0 years

0 Lacs

haryana

On-site

Role Overview: As a Key Account Manager for Corporate Business, your main responsibility will be to manage key corporate accounts, drive project sales, and establish strong relationships with architects, contractors, and developers. You will play a crucial role in securing business opportunities, overseeing project lifecycles, and staying informed about market trends and competitor activities. Key Responsibilities: - Build and manage corporate relationships with architects, contractors, and developers - Secure Bill of Quantities (BOQs), manage key accounts, and generate business opportunities - Oversee the project lifecycle, implement pricing strategies, and ensure closure with internal teams - Stay updated with market trends and competitor activities to adapt strategies accordingly Qualification Required: - MBA or B.Tech degree with 5-10 years of relevant experience - Background in project sales, corporate accounts, or building materials (experience in uPVC, Aluminum, Facades preferred) - Strong skills in negotiation, client management, and technical aptitude (Note: No additional details about the company were present in the provided job description),

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2.0 - 6.0 years

0 Lacs

haryana

On-site

Role Overview: As a Maintenance Engineer at Polyplastics Industries India Pvt Ltd, located in Yamunanagar, Haryana, you will be responsible for maintaining the Electro Plating Shop's equipment. Your role will involve conducting day-to-day equipment maintenance, performing preventive maintenance tasks, addressing maintenance and repair issues, and ensuring the smooth operation of electrical systems. It is crucial to maintain engineering standards and promptly troubleshoot any technical challenges that may arise. Key Responsibilities: - Perform day-to-day equipment maintenance at the Electro Plating Shop - Conduct preventive maintenance tasks to ensure optimal equipment performance - Address maintenance and repair issues promptly - Ensure the smooth operation of electrical systems - Maintain engineering standards across all equipment - Troubleshoot technical issues as they arise Qualifications Required: - Proficiency in equipment maintenance and maintenance & repair skills - Experience in maintenance engineering and preventive maintenance - Strong electrical maintenance skills - Excellent problem-solving abilities and technical aptitude - Ability to work independently and on-site - Experience in the automotive industry would be an advantage - Bachelor's degree in Mechanical, Electrical Engineering, or a related field (Note: No additional details about the company were provided in the job description.),

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12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

You will be joining Hitachi Digital as an HR Operations or HR Shared Services Manager, responsible for overseeing the seamless execution of HR services within the organization. Your key roles and responsibilities will include: - **Process Management**: - Design and Improve HR Processes: Establish and streamline HR processes for efficient and consistent service delivery. - Standardization: Ensure standardization of HR services and policies across different regions or departments. - **Service Delivery**: - Supervise HR Teams: Lead and manage HR shared services teams, ensuring effective task performance. - Performance Monitoring: Regularly assess team performance, provide guidance, coaching, and feedback for improvement. - **Employee Experience & Support**: - Employee Support: Act as the point of contact for HR-related inquiries, providing assistance to employees and managers. - Resolve Issues: Troubleshoot and resolve employee queries regarding HR policies, processes, and systems. - **Compliance and Reporting**: - Ensure Legal Compliance: Ensure HR processes comply with all labor laws, regulations, and policies. - Generate Reports: Provide regular HR metrics and data analysis to leadership for decision-making. - **Technology Management**: - HR Systems Management: Manage HR systems for smooth functioning and data accuracy. - Automation & Innovation: Advocate for HR technology and automation to improve processes. - **Vendor Management**: - Contract Management: Oversee contracts, ensure metrics are met, and manage service-level agreements. - **Continuous Improvement**: - Process Improvement: Identify areas for improvement and implement best practices for efficient HR services. - Feedback Loops: Collect feedback to drive improvements and adjustments. - **Project Management**: - HR Initiatives: Lead or participate in HR projects like system implementations or policy updates. - Change Management: Manage change processes associated with HR policies or systems. In addition to the above responsibilities, you will need to bring: - 12 - 14 years of directly related work experience in a HRSS environment - Ability to work in a high growth, fast-paced environment with strong business acumen - Excellent organizational, planning, and time management skills - Strong leadership capabilities with proven ability to engage and build relationships - MBA (Full Time) qualification - Good understanding of HR systems and their application for operational efficiency Hitachi Digital is a global team of professional experts committed to promoting and delivering Social Innovation through their One Hitachi initiative. They value diversity, equity, and inclusion and prioritize the holistic health and well-being of their employees through industry-leading benefits and flexible work arrangements. Join Hitachi Digital and be part of a tradition of excellence, where your uniqueness is celebrated, and your potential is realized within a community working towards creating a digital future.,

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

Role Overview: As an Interactive Brokers team member, you will be part of a company that has been a leader in financial innovation for over four decades. Your role will involve interacting with a diverse clientele base, providing assistance with various financial products and technologies, and ensuring client satisfaction through your expertise and professionalism. Key Responsibilities: - Respond to retail and professional clients" inquiries through inbound calls, email, and online chat. - Gain a comprehensive understanding of the products offered by Interactive Brokers on global exchanges. - Help clients with account opening and funding processes. - Demonstrate the functionality of the Trader Workstation to clients. - Clarify margin requirements for clients. - Investigate and resolve trade issues and order executions. - Stay informed about the impact of securities regulations on customers. Qualifications: - Minimum of 2 years of experience in trading or brokerage services. - A Bachelor's degree from a university is a prerequisite. - Possession of NCFM/NISM certifications in capital markets, derivatives, and currency derivatives. - Proficiency in MS Excel at an advanced level. - Fluent in English. - Strong quantitative and analytical skills. - Excellent verbal and written communication abilities. Additional Details: Interactive Brokers offers a range of benefits and perks to its employees, including: - Competitive salary package. - Performance-based annual bonus in cash and stocks. - Group Medical & Life Insurance coverage. - Modern offices with complimentary amenities and fully stocked cafeterias. - Monthly food card and company-paid snacks. - Hardship/shift allowance with provided pickup and drop facility. - Employee referral bonus scheme. - Regularly organized team building events and outings sponsored by the company. Please note that the benefits package is subject to change at the management's discretion.,

Posted 3 days ago

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3.0 - 7.0 years

0 Lacs

haryana

On-site

Role Overview: As a Customer Care Specialist at Evident, you will play a crucial role in providing exceptional customer service, administrative support, and valuable sales assistance across Australia, India, and Korea. Your responsibilities will include acting as a central point of contact between sales/customers and internal stakeholders, managing service administration and sales order processing, coordinating loan and demonstration equipment, and ensuring seamless collaboration between various teams within the company. Your role will be instrumental in supporting the company's mission to push the boundaries of optical technology and pave the way for new discoveries in microscopy. Key Responsibilities: - Serve as a single point of contact between Sales/Customers and internal stakeholders. - Work closely with Bench Service Engineers to facilitate smooth service delivery. - Process Sales and Service Orders efficiently using SAP. - Schedule and oversee bench service activities via Salesforce. - Follow up on Purchase Orders and oversee invoicing for Service and Repairs. - Manage sales order processing and order management tasks. - Handle emails and customer communications promptly and professionally. - Answer and redirect phone calls from customers and sales representatives. Loan and Demonstration Equipment Coordination: - Assist Logistics with loan equipment escalations and demo unit placement. - Support shipping processes and documentation for customers and internal teams. - Resolve any discrepancies identified through integrity reporting. Personal Attributes: - Demonstrate high levels of organization and ability to work independently. - Maintain a professional and pleasant telephone manner. - Exhibit the capacity to work both autonomously and collaboratively. Qualifications Required: - Possess 3-5 years of professional experience with a proven track record in customer service or administration support. - Demonstrated ability to collaborate effectively with commercial teams to drive results. Key Skills/Core Competencies: - Strong customer service orientation and excellent communication skills. - Proficiency in ERP systems (SAP) and CRM platforms (Salesforce). - Technical aptitude to understand market applications and usage of Evident equipment. - Effective time management and job scheduling abilities. - Display a proactive approach and be a team player. - Proficiency in MS Outlook, Excel, Word, and PowerPoint. - Fluency in English is mandatory, while proficiency in Korean language is a strong advantage.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

Role Overview: As a Customer Care Specialist at Evident, you will play a crucial role in providing exceptional service administrative support and valuable sales assistance across Australia, India, and Korea. Your responsibilities will include being the main point of contact between Sales/Customers and internal stakeholders, managing sales and service orders, coordinating loan and demonstration equipment, and ensuring seamless communication and collaboration between various teams. Key Responsibilities: - Act as a single point of contact between Sales/Customers and internal stakeholders. - Collaborate with Bench Service Engineers to ensure smooth service delivery. - Process Sales and Service Orders using SAP. - Schedule and monitor bench service activities via Salesforce. - Follow up on Purchase Orders and manage invoicing for Service and Repairs. - Handle sales order processing and order management. - Manage emails and customer communications. - Answer and route phone calls from customers and sales representatives. - Support Logistics with loan equipment escalations and demo unit placement. - Assist with shipping processes and documentation for customers and internal teams. - Resolve discrepancies identified through integrity reporting. Qualifications Required: - 3 - 5 years of professional experience, with a track record in customer service or administration support. - Proven experience in partnering with commercial teams to drive results. - Strong customer service orientation and communication skills. - Proficiency in ERP systems (SAP) and CRM platforms (Salesforce). - Technical aptitude to understand the market application and use of Evident equipment. - Effective time management and job scheduling skills. - Team player with a proactive approach. - Proficiency in MS Outlook, Excel, Word, and PowerPoint. - Fluent in English is required, and Korean language proficiency is a strong plus.,

Posted 4 days ago

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2.0 - 6.0 years

0 Lacs

gwalior, madhya pradesh

On-site

As a Solar Sales professional, your role involves identifying potential customers for solar energy solutions. You will conduct needs assessments and provide tailored product proposals and quotes to meet their energy requirements. It is essential to build strong customer relationships, demonstrate products, negotiate deals, and close sales to achieve company targets. Additionally, staying informed on industry trends and technologies is crucial for success in this role. Key Responsibilities: - Prospecting and Lead Generation: Identify and contact potential residential, commercial, or industrial clients to generate new business opportunities. - Customer Engagement and Needs Assessment: Meet with clients to understand their energy needs, conduct site assessments, and assess their energy requirements. - Solution Presentation: Prepare and deliver customized proposals and quotes, presenting detailed information about solar products, installation processes, and benefits. - Product Knowledge: Provide customers with comprehensive information on various solar systems and equipment available, including cost, maintenance, and reliability. - Sales and Closing: Negotiate contracts, close sales deals, and ensure customer satisfaction throughout the sales process. - Relationship Management: Build and maintain strong relationships with clients and partners for ongoing support and follow-up. - Market Insight: Stay informed about industry trends, regulations, emerging technologies, and competitive products to effectively communicate with customers. - Performance Tracking: Track and report on sales performance, pipeline, and market feedback to contribute to company goals. Qualifications Required: - Sales Skills: Proven ability to build relationships, present solutions, negotiate, and close deals. - Communication Skills: Excellent verbal and written communication skills to explain complex information clearly and engage with clients effectively. - Technical Aptitude: A strong understanding of solar technologies and the ability to assess client energy needs. - Self-Motivation and Drive: A self-motivated and outgoing individual with the ability to meet or exceed sales targets. - Customer Focus: A commitment to understanding customer needs and providing tailored, satisfactory solutions. - Industry Knowledge: Familiarity with the solar energy sector, including products, regulations, and industry trends. - Computer Skills: Proficiency with relevant software, such as Microsoft Office, for managing leads, proposals, and sales reports.,

Posted 4 days ago

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a Customer Support Agent, your role will involve handling customer interactions through chat and ticketing channels to provide efficient and high-quality support. Your responsibilities will include: - Engaging in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage using clear and concise language. - Completing a maximum of 3 chats simultaneously and maintaining an average response time in line with SLAs. - Responding to tickets using clear and concise language, utilizing appropriate canned responses, and ensuring all customer questions have been sufficiently answered. - Developing and maintaining a thorough understanding of product features, updates, and improvements to assist customers effectively. - Diagnosing customer issues, utilizing internal resources to resolve problems, and escalating cases that require advanced support. - Maintaining clear and organized account notes on every interaction/escalation and delivering prompt, accurate, and professional service in all interactions. In order to excel in this role, you should ideally have previous experience in a contact center or similar environment, strong verbal and written communication skills in English, a solid understanding of technical concepts related to SaaS products, a commitment to customer satisfaction, adaptability in managing multiple interactions in a dynamic environment, and a high level of organizational and documentation skills to ensure accurate account notation. Desired skills for this position include problem-solving skills, familiarity with support tools, and multitasking abilities to manage concurrent interactions while maintaining quality and efficiency.,

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Key Accounts Intern at Purplle, you will play a crucial role in ensuring efficient online availability of the portfolio on the respective brands. Your responsibilities will include: - Working on demand forecast, customer ordering, fulfillment, and collaborating with the sourcing team for timely go-live. - Configuring offers, ensuring compliance, managing media assets, and uploading content across the assortment. - Utilizing data effectively to forecast and budget for optimized brand investments on the respective platforms. - Maintaining collection efficiency, managing customer claims, and monitoring other financial metrics for the account. - Negotiating both strategically and tactically in a fast-paced channel environment. - Collaborating closely with teams such as Shopper Marketing, Customer Service, Demand Planning, Business Finance, and Capability Teams to achieve joint ambitions for sustainable customer top-line growth. - Using data and customer engagement to actively seek growth opportunities on the platform and taking necessary actions. - Demonstrating exceptional interpersonal skills to build long-lasting strategic relationships with customers. Qualifications and Skills required for this role: - Graduate/Masters degree. - Experience in an e-commerce setup will be preferred. - Technical aptitude and agility to learn web-based tools. - Looking for talent with an owner's mindset, passion, and agility. - Proficiency in Microsoft Excel will be an add-on. About Purplle: Purplle, founded in 2011, is a premier omnichannel beauty destination in India. With over 1,000 brands, 60,000+ products, and more than 7 million monthly active users, Purplle has revolutionized the way people shop for beauty products. In addition to its online presence, Purplle has expanded its footprint by introducing offline touchpoints and exclusive stores in 2022. The company also hosts its own D2C brands like FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae, offering high-quality beauty essentials. Purplle stands out for its technology-driven hyper-personalized shopping experience, providing tailored product recommendations based on user personas, virtual makeup trials, and purchase behavior. In 2022, Purplle achieved unicorn status and is backed by a strong group of investors. With a dedicated team and a vision to lead in India's beauty landscape, Purplle is set to revolutionize the beauty shopping experience in the nation.,

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3.0 - 7.0 years

0 Lacs

bangalore, karnataka

On-site

As an Onboarding Support Specialist within the international onboarding team, you will report to a Senior Associate or Manager. Your responsibilities include facilitating seamless client onboarding, ensuring accurate requests, and adhering to policies to mitigate risks. You will collaborate with bankers, clients, and product partners, setting the tone for international market expansion. - Collaborate proactively with the Subsidiary Banking team and clients to support comprehensive onboarding processes, ensuring seamless communication and coordination. - Assist with new account services and product setups by validating specific client needs and requirements. - Maintain clear and effective written and oral communication with internal stakeholders, addressing inquiries and negotiating or escalating issues as needed. - Monitor the progress of submitted implementation requests, escalate delays, and identify opportunities for process improvements to eliminate manual processes. - Partner with stakeholders from Transformation and Product organizations to perform user testing and platform enhancement testing for internal tools. - Act as a liaison between Relationship team, Operations, Treasury Management Sales, and Implementations to deliver exceptional service to clients, the department, and the firm. Required Qualifications, Skills, and Capabilities: - At least 3 years of experience in operations, project management, accounting, technology, analytics, training, or process improvement, with exposure to client interactions. - Ability to work effectively with cross-functional teams and thrive in a fast-paced, dynamic environment. - Excellent written and verbal communication skills. - Strong attention to detail, ensuring accuracy and compliance with policies. - Effective time management and organizational skills to prioritize tasks and meet deadlines. - Strong analytical skills to address client issues and commitment to exceptional service and client satisfaction. - Ability to identify and mitigate potential risks. - Technical aptitude and proficiency in PC skills, including Word, Excel, and PowerPoint, with a willingness to enhance digital literacy and adapt to new tools. Preferred Qualifications, Skills, and Capabilities: - Experience in planning, executing, and overseeing projects, including participation in process initiatives and improvements. - Familiarity with project tracking tools and openness to learning new systems. - Experience with software tools for project and design management, with a willingness to adapt and grow. - Basic knowledge of coding languages such as Python or JavaScript, and interest in expanding web technology skills, including website creation.,

Posted 5 days ago

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8.0 - 15.0 years

0 Lacs

karnataka

On-site

As an Associate Director of Customer Onboarding at Bidgely, you will be a crucial part of the team, ensuring that customers have a seamless experience implementing the SaaS software. Your role will involve guiding customers through the onboarding process, providing leadership, and managing a team of onboarding specialists. **Key Responsibilities:** **Individual Contribution:** - Independently manage the complete onboarding lifecycle for a portfolio of customers, serving as the primary point of contact, technical program manager, and project manager. - Develop deep expertise in Bidgely's SaaS products, understanding the customer journey, business value propositions, and SaaS architecture. - Develop and execute comprehensive project plans, ensuring timely completion of key milestones and deliverables while aligning with customer objectives. - Adhere to industry-leading project management methodologies, meticulously managing schedules and budgets. - Manage and produce key project documents, ensuring clarity and alignment throughout the project. - Deliver engaging product demonstrations, tailored training sessions, and interactive workshops to equip customers with the knowledge and skills necessary to maximize platform utilization. - Offer continuous support and guidance to customers, promptly addressing inquiries and resolving issues to ensure a seamless onboarding experience. **Team Leadership:** - Act as an escalation point for complex customer issues or challenges on projects being led by other technical program managers. - Build and maintain strong relationships with key customer stakeholders across accounts. - Oversee the onboarding process for a larger portfolio of customers, ensuring consistent quality and customer satisfaction. - Collaborate with internal teams to ensure alignment and effective customer support. - Depending on Bidgely's growth, you may be required to build and manage a high-performing team of technical program managers. **Travel:** - Be willing to travel up to 50% of the time, both domestically and internationally, to customer sites across Asia and company offices in Bangalore and the US. - Effectively manage travel logistics and expenses, ensuring adherence to company policies. **About You:** - Customer-centric, results-oriented, problem-solver, team player, adaptable, and an excellent communicator. **What You'll Bring:** - 8-15 years of customer-facing experience, with at least 5 years focused on SaaS software implementation and onboarding. - Proven track record of successfully leading and managing complex software implementation projects for enterprise customers. - Experience building and managing high-performing teams. - Strong understanding of SaaS business models and customer lifecycle management. - Excellent project management skills and technical aptitude. - Bachelor's degree in a relevant field. **Nice to Have:** - Experience in the energy efficiency or utility industry. - Project Management Professional (PMP) certification. - Master's degree in a relevant field. Bidgely is an equal-opportunity employer dedicated to embracing diversity and equal opportunity. The company is committed to building a team that represents various backgrounds, perspectives, and skills to create a better future and workforce.,

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5.0 - 15.0 years

0 Lacs

ahmedabad, gujarat

On-site

You have an exciting opportunity as a Regional Manager in the Generator Business Sales and Technical field based in Kenya, Nairobi. Your role will mainly involve direct corporate sales in Kenya and overseeing dealer distribution for various brands of generators. The company you will be working for is involved in a diverse range of industries, including being a major distributor of automobiles in Tanzania, energy solutions, finance services, real estate, and hospitality. The company is headquartered in Dar, Tanzania, with branches in Tanzania and operations in neighboring countries. As the Regional Manager Sales and Technical, you will report to the Director and oversee a team of 3-4 local staff. Your primary job location will be in Kenya, Nairobi. Your main purpose will be to interpret and translate client requirements into solutions from a standard set of offerings. You will be the single point of contact or part of a team accountable for deals from Stage 1 to closure. Key responsibilities of this role include having market knowledge for various types of power plants, preparing sales strategies, creating strong enquiry bases, leading effective sales teams, analyzing market requirements and competitors" plans, preparing business plans, preparing tenders, building relationships with stakeholders, ensuring compliance with quality and safety standards, preparing proposals and presentations, creating cost estimates, preparing schedules and work plans, and staying updated on products and services offered. To excel in this role, you should have a Diploma in Engineering, BSC, or B-Tech, with at least 5-15 years of work experience in a similar capacity. Travel readiness is essential, along with experience in selling D.G. sets, Gas sets, Solar Power plants, and providing turnkey solutions. Relevant working experience of a minimum of 3 years in a reputable company in generators is required. Your key performance indicators will include increasing revenue, ensuring quality assurance, enhancing productivity, and maximizing parts sold. Skills required for this role include quality orientation, strong team spirit, technical aptitude, coaching abilities, resourcefulness, and the ability to work well under pressure. The remuneration structure for this position includes a total gross salary in USD, accommodation as per company grade, utilities on own, a car with fuel, medical insurance, and annual tickets to India for you and your family. If you find this opportunity interesting, please expedite and send your updated resume along with the requested details and confirmation of your interest to unitedtechit@uhr.co.in. We look forward to potentially welcoming you to our team and discussing your profile further. Regards, Pooja Raval - Sr. Consultant / Team Leader Gulshan Saiyed,

Posted 6 days ago

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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Position Overview: We are seeking a motivated and customer-focused On-Site Sales Implementation Specialist to join our team. In this role, you will be responsible for visiting customer locations to implement our products and ensure smooth integration into their operations. Your primary goal will be to provide hands-on support to customers, address any challenges they may encounter, and ensure maximum satisfaction with our products. Key Responsibilities: Visit customer locations to implement our products and services. Build strong relationships with customers and serve as their primary point of contact during the implementation process. Conduct thorough assessments of customer needs and tailor product implementation strategies to meet their specific requirements. Provide on-site training and support to customers to ensure they fully understand and utilize our products effectively. Troubleshoot any technical issues or challenges faced by customers during the implementation process and provide timely resolution. Collaborate with internal teams, including sales, customer support, and product development, to communicate customer feedback and contribute to product improvement initiatives. Maintain accurate records of customer interactions, implementation progress, and any issues encountered during the process. Qualifications: Proven experience in sales, customer service, or a related field. Freshers can also apply Strong interpersonal and communication skills, with the ability to build rapport and establish positive relationships with customers. Excellent problem-solving abilities and a proactive approach to addressing customer challenges. Technical aptitude and the ability to quickly learn and understand complex products and systems. Willingness to travel to customer locations as needed. Ability to work independently with minimal supervision, as well as collaborate effectively within a team environment. Bachelor&aposs degree in business, marketing, or a related field preferred. Salary: 4.32 LPA (Fixed+Incentives+PF) Benefits: Competitive salary commensurate with experience. Opportunities for professional development and career advancement within a growing company. Dynamic and collaborative work environment with a focus on innovation and excellence. If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced, customer-facing role, we encourage you to apply for this exciting opportunity. Join our team and be part of our mission to drive customer success through innovative solutions! Show more Show less

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3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

The Industrial Sales job involves selling specialized products or services to businesses and manufacturers. This role requires conducting market research, managing client relationships, and understanding complex technical needs to offer customized solutions. Your responsibilities will include generating leads, delivering sales presentations, negotiating contracts, meeting sales targets, and providing post-sale support to ensure client satisfaction and revenue growth. You will be responsible for engaging with potential clients, conducting market research to understand their needs, and cultivating strong relationships with industrial customers. Developing and executing sales strategies to achieve company targets, conducting product demonstrations, and preparing sales reports and forecasts will be crucial aspects of this role. To excel in this position, you will need to have a deep understanding of industrial products and services, provide technical support, and offer tailored solutions that meet specific client requirements. Negotiating pricing and contracts to close deals will directly contribute to the company's revenue growth. Collaborating with internal teams such as engineering and marketing will be essential to ensure successful product delivery, customer satisfaction, and gather feedback for product development. Staying informed about industry trends, competitor activities, and new technologies will help you maintain a competitive edge in the market. Key qualifications for this role include sales acumen, technical aptitude, communication and presentation skills, relationship management abilities, and strong analytical skills. Understanding complex customer needs, developing effective sales pitches, and building strong long-term relationships with industrial clients will be critical to your success. An understanding of industrial products, machinery, and technical applications will also be beneficial, especially for roles such as sales engineers.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

The Customer Executive role involves serving as a key point of contact for customers across various communication channels such as phone, email, and chat. Your primary responsibilities include responding to inquiries, troubleshooting problems, maintaining detailed customer records in CRM systems, escalating complex issues, and contributing to overall customer satisfaction and service improvement. Your strong communication skills, active listening abilities, empathy, patience, and product knowledge will be crucial for success in this role. You will be responsible for handling incoming customer inquiries through phone calls, emails, and chat, providing timely and accurate responses. It will be essential to actively listen to customer concerns, troubleshoot issues, and deliver effective solutions to ensure customer satisfaction. Additionally, you will need to provide clear and accurate information about the company's products, services, and policies to guide customers. Maintaining detailed and accurate records of customer interactions, resolutions, and feedback in the company's CRM system will be a key part of your daily tasks. You should be prepared to escalate complex or unresolved issues to the appropriate higher authorities or departments for further assistance. Gathering customer feedback and trends to share with internal teams, conducting follow-ups with customers, and ensuring brand consistency in all interactions are also important aspects of the role. Essential skills for this position include strong verbal and written communication, active listening, empathy, patience, and a deep understanding of the company's products, services, and policies. Problem-solving abilities, technical aptitude, and a professional demeanor are also crucial for effectively addressing customer needs and providing top-notch service.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As an Operational Support Administrator (Quality Assurance) at Assurant-GCC, India, you will play a crucial role in ensuring the quality and accuracy of unit test outputs and maintaining SharePoint libraries. Your primary responsibilities will include validating unit test results, tracking defects, generating quality reports, and updating Word documents in SharePoint libraries. You will be expected to meet service-level standards, complete assigned deliverables on time, and uphold department processes. Your duties and responsibilities in this role will involve validating unit test outputs from Forms Designers, ensuring compliance with expectations and accurately implementing customer changes. You will also be responsible for tracking unit test defects, generating monthly quality reports, and auditing SharePoint letter libraries to ensure alignment with Documaker production by updating Word documents as necessary. To be successful in this position, you should have a Bachelor's degree in a related field or equivalent work experience, along with 2-3 years of professional experience in relevant areas. Strong communication skills, the ability to read and understand scripting languages, effective multitasking abilities, and a customer-centric approach are essential. Additionally, you must be detail-oriented, organized, and proficient in Microsoft Word and Excel. Familiarity with SharePoint content management, experience with Documaker Studio (an Oracle Product), and the ability to read and validate data in extract files are desirable skills for this role. This position is based in Hyderabad/Bangalore/Chennai, India, and offers an opportunity to contribute to the quality assurance processes of Assurant-GCC. If you are a detail-oriented professional with a strong technical aptitude and a passion for ensuring quality and accuracy, we encourage you to apply for this role.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a People Support Specialist at our company, you will be a key point of contact for Alteryx employees, providing assistance with HR-related processes and lifecycle programs. Your role will involve managing employee queries, supporting HR business processes, maintaining accurate employee data, troubleshooting system issues, and ensuring compliance with HR policies and procedures. You will play a crucial part in improving operational processes and contributing to the knowledge base for greater efficiency and scalability. Your responsibilities will include coordinating and supporting key employment milestones from pre-hire to retire, handling employee inquiries through the HR service center, maintaining and updating employee records, running workforce reports and performing data audits, creating and improving HR knowledge base articles, handling sensitive employee information with discretion, identifying opportunities for process improvement, and providing HR administrative and on-site support for the regional EMEA team. To be successful in this role, you should have a high school diploma or equivalent (a 2-year degree is preferred) and at least 2 years of functional HR experience or 3 years of general experience. You should possess strong customer service skills, attention to detail, organizational skills, ability to prioritize tasks, problem-solving abilities, collaboration skills, and proficiency in English (spoken and written). Additionally, you should be able to work Monday to Friday with flexible timings, be open to working in-office on certain days, and have the ability to work overtime as required. If you find yourself aligning with our values and possess many of the required skills and qualifications, we encourage you to apply. At Alteryx, we are committed to fostering a diverse, equitable, and inclusive workplace, and we welcome candidates from a wide variety of backgrounds and experiences. Please note that this position involves access to software/technology subject to U.S. export controls, and any job offer made will be contingent upon your ability to serve in compliance with these controls.,

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4.0 - 8.0 years

0 Lacs

haryana

On-site

As a Customer Success Advisor, you will serve as the main point of contact for our clients, ensuring they receive exceptional support and guidance throughout their interaction with our company. Your role involves advocating for customers, identifying growth opportunities, and assisting them in achieving success with our products and services. Your responsibilities will include assisting new customers with onboarding, providing training sessions and resources, and ensuring a seamless introduction to our offerings. Additionally, you will establish and nurture strong relationships with customers, understand their objectives and challenges, and deliver personalized support and proactive solutions. Monitoring customer satisfaction, addressing potential issues before they escalate, and collaborating with technical and support teams to resolve concerns efficiently are crucial aspects of your role. You will also stay updated on product features, industry best practices, and utilize your expertise to offer relevant advice to customers. Identifying opportunities for upselling and cross-selling, focusing on customer retention, and gathering feedback to enhance service offerings are essential tasks. Moreover, maintaining accurate customer interaction records, tracking success metrics, and contributing to reports will be part of your routine. To qualify for this position, you should hold a Bachelor's degree in Business, Communications, or a related field, or possess equivalent work experience. A minimum of 4 years in customer success, account management, or customer-facing roles is required. Strong communication skills, problem-solving abilities, and the capacity to collaborate effectively with internal teams are essential. Being detail-oriented, organized, customer-centric, and having a knack for learning new software and systems are valued traits for this role.,

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2.0 - 7.0 years

1 - 4 Lacs

bengaluru, karnataka, india

On-site

We are seeking a proactive People Support Coordinator to join our team for a 6-month contract . The ideal candidate will have at least 2 years of HR experience and will be a key point of contact for employees, managing HR-related processes and lifecycle programs from pre-hire to retire. This role requires strong organizational skills, discretion in handling confidential information, and a focus on delivering excellent customer service. Roles and Responsibilities HR Process Administration: Coordinate and support key employment milestones, including preboarding, onboarding, offboarding , internal transfers, and other HR-related lifecycle processes. Employee Inquiry and Support: Serve as the first point of contact for employee inquiries through the HR service center , ensuring prompt and accurate responses. Data Maintenance and Reporting: Maintain and update employee records and run basic workforce reports to ensure data integrity. Knowledge Base Contributions: Create and improve HR knowledge base articles for employee self-service and efficient case management. Confidentiality and Compliance: Handle sensitive employee information with discretion, ensuring compliance with company policies and procedures. Process Improvement: Identify opportunities for process improvement and contribute to the enhancement of HR operations. Skills Required Education: A Bachelor's degree (3-year degree) is preferred. Experience: 2+ years of functional HR experience or 3+ years of general experience . Customer Service: Strong experience in delivering excellent customer service and creating positive experiences. Attention to Detail: Detail-oriented with a proven ability to complete tasks effectively and efficiently. Confidentiality: Experience in handling confidential information with discretion. Organizational Skills: Strong organizational skills and the ability to prioritize tasks to meet deadlines. Technical Aptitude: A strong technical aptitude to learn and administer people technology. Language: Clear proficiency in both written and spoken English is required for effective communication.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Junior Financial Systems Administrator at Marmon in Bangalore, you will be responsible for assisting in the development and maintenance of OneStream. Your role will involve providing end-user support, troubleshooting, system maintenance, project work, and handling ad-hoc tasks as required. You will work closely with the Finance Controller and be part of a team supporting systems and processes used in the Monthly/Quarterly/Year End close cycles and Budget/Forecast cycles. To excel in this role, you should be proactive, have a strong work ethic, and be able to manage multiple tasks simultaneously. The ideal candidate will hold a Bachelor's degree in Systems, Finance, and/or Accounting, along with 2-4 years of experience in an Accounting or OneStream administration role. Strong analytical and oral communication skills are essential, as well as the ability to work independently and take initiative. Proficiency in Microsoft Office, particularly advanced Excel skills, is required. A technical aptitude and willingness to learn new technologies are highly valued. Experience with Hyperion/OneStream as an end user would be an added advantage. If you are looking for a challenging opportunity where you can contribute to the financial systems of a dynamic organization, then this role as a Junior Financial Systems Administrator at Marmon is the right fit for you.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

Genpact is a global professional services and solutions firm committed to delivering impactful outcomes that shape the future. With a team of over 125,000 professionals spread across 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose is to relentlessly pursue a world that works better for people, serving and transforming leading enterprises, including Fortune Global 500 companies, through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Principal Consultant - PMO. The selected candidate will have the opportunity to work directly with clients in the US, collaborating with ELT leaders on tasks such as contract renewals and maintaining records. **Responsibilities:** - Technical Project Manager with experience in IT infrastructure/Application Development in Project Management. - Proficiency in project management and familiarity with tools such as SPM/JIRA, Confluence, Microsoft Office, and Visio. - Strong problem-solving skills and technical aptitude, with the ability to think creatively and tactically. - Independent project driving capabilities and strong decision-making skills. - Proactive approach towards risk identification and timely communication. - Excellent written and verbal communication skills, with the ability to present thoughts and ideas effectively to team members. **Qualifications we seek in you:** **Minimum Qualifications / Skills:** - Bachelor's Degree required, preferably in Computer Science, Information Systems, or a related field. **Preferred Qualifications/ Skills:** - Strong interpersonal, analytical thinking, presentation, and communication skills. - Ability to work effectively in a distributed team environment. - Project Management or Agile Certification (PMP, CSM, SAFe). - Experience working in an agile software development environment. - Proficiency in collaborating with demographical agile teams. - Understanding of technology stack and product lifecycle. **Job Details:** - Title: Principal Consultant - Location: India-Hyderabad - Schedule: Full-time - Education Level: Bachelor's/Graduation/Equivalent - Job Posting Date: Mar 7, 2025, 11:33:30 AM - Unposting Date: Ongoing - Master Skills List: Consulting - Job Category: Full Time,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Sales Engineer specializing in Power tools/Cutting tools, you will be responsible for collaborating with various manufacturing industries in Chennai. Your primary duties will involve selling a range of industrial products including Power Tools, Cutting Tools, and foundry consumables. You will be expected to create commercial and technical proposals, demonstrate an understanding of manufacturing processes and machines, and possess the ability to engage in commercial negotiations with clients. To excel in this role, you must have strong Techno-Commercial skills and the proficiency to communicate effectively in both spoken and written English and Tamil. Additionally, you will be required to conduct trials of manufacturing solutions on customer machines, nurture relationships with clients, and deliver product presentations to potential customers. Your focus will be on servicing Leading OEMs and Automobile Manufacturing/Automobile Ancillary Companies by engaging in activities such as customer visits, pre-sales consultations, and troubleshooting technical issues. The ideal candidate should have a minimum of 2 years of experience, preferably in Industrial OEM Selling, with a specific focus on the PED department. If you have a background in industrial sales and are passionate about providing technical solutions to clients, this role offers an exciting opportunity to showcase your skills and contribute to the growth of the company.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The Axiado Platform Integration Team is seeking an innovative Systems Engineer with a passion for learning to specialize in Platform System Integration. In this role, you will collaborate with customers, leadership, and internal software and hardware engineering teams to seamlessly integrate Axiado products into a variety of customer platforms. You will be part of a dynamic team of engineers who are dedicated to providing cutting-edge solutions for advanced compute servers, AI/ML, and other systems. Your primary responsibilities will include system-of-systems integration, troubleshooting, and verification testing, as well as client and platform integration and troubleshooting. You will also be involved in developing systems-related documentation, supporting platform and client OEMs with the integration of Axiado SoCs and cards, and coordinating with internal systems, hardware, and software design teams. Additionally, you will collaborate and troubleshoot with customers and external teams. To be successful in this role, you should hold a Bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) along with a minimum of 5 years of relevant experience, unless prohibited by local laws/regulations. You should have a strong understanding of system engineering processes and prior experience in software development and integration of various interfaces, such as I2C/I3C, SPI, PCIe, USB, SPI/eSPI, GPIO/SGPIO, Ethernet, and others. Experience with developing system concept of operations and use cases, system integration and test, as well as troubleshooting integration issues, including root-cause analysis, is essential. Familiarity with Atlassian tools (Jira, Confluence, etc) is preferred. Excellent oral and written communication skills, good teamwork skills, a results-oriented mindset, strong organizational skills, technical aptitude, and professionalism are key attributes for this role. You should be able to work in a fast-paced, dynamic environment, demonstrate a high level of motivation and self-direction, and be comfortable interacting with and presenting to external customers and end-users. The ability to balance multiple tasks simultaneously, self-start, and recognize task needs is crucial for success in this position. Axiado is dedicated to attracting, developing, and retaining top talent in a diverse and innovative environment. Headquartered in Silicon Valley, we have access to leading research, technology, and talent. We are focused on building a remarkable team to secure every node on the internet, prioritizing real-world problem-solving over theoretical challenges. We value persistence, intelligence, high curiosity, hard work, continuous learning, and mutual support in our team members.,

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0.0 - 3.0 years

0 Lacs

hyderabad, telangana

On-site

The role at McDonald's Corporation in Hyderabad involves supporting the IS&P Pillars by collaborating across multiple pillars within IS&P to meet business objectives and ensure compliant operations. You will actively engage in the design, implementation, and oversight of activities while working towards delivering impactful solutions for the business and customers globally. As part of the role, you will have the opportunity to grow and develop personal and team skills in various areas of IS&P, with the potential to specialize in specific sourcing categories or procurement capabilities. This will include developing skills in IS&P function strategy and governance, sourcing strategy, procurement operations, and analytics among others. Collaboration with stakeholders within IS&P is a key aspect of the role, where you will work with other teams to understand their needs and develop tailored plans to deliver value aligned with their strategies. Building and maintaining strong relationships with cross-functional groups will be essential in this role. Continuous improvement is emphasized, where you will support efforts to evaluate sourcing processes, performance metrics, and benchmarks to optimize sourcing outcomes. Additionally, you will be responsible for executing against performance targets for the Analyst Team and ensuring accountability against these targets. To be successful in this role, you should possess a minimum of a 4-year degree and have 0-1+ years of relevant experience in procurement/supply chain in a highly complex environment and global landscape. Key skills required for this role include project and time management, communication, collaboration, customer service, technical aptitude, and market analysis. Join McDonald's Corporation in Hyderabad to be part of a dynamic team focused on innovation and operations, contributing to the delivery of impactful solutions for the business and customers worldwide.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As the Customer Success Manager II at HG Insights, you will be responsible for owning the customer experience and increasing the lifetime value for your assigned portfolio of accounts within our Growth Segments (Commercial, SMB, and Mid-Market). Your primary focus will be on driving customer adoption, ensuring customer health, facilitating renewals, and executing expansion opportunities. You will serve as the trusted advisor to your customers, ensuring they achieve their goals through the effective use of HG's solutions. Your responsibilities will include proactively monitoring adoption metrics, addressing risks, and providing personalized experiences to ensure customers realize the full value of HG's solutions. You will manage the renewal process from start to closure, with a focus on early renewals and multi-year agreements. Additionally, you will identify expansion opportunities by understanding customer use cases and goals, exploring growth options, and executing expansion strategies from opportunity to closure. Accurate forecasting and reporting will be essential, providing precise forecasts for renewals and expansions and adhering to operational processes for reporting and CRM hygiene. To excel in this role, you will need to develop account planning and strategy by defining and executing portfolio-level strategies and account plans aligned with HG and customer business objectives. Demonstrating product expertise is crucial, maintaining in-depth knowledge of HG's solutions, providing product demonstrations and training, and assisting customers in achieving revenue goals by identifying new and enhanced solutions. You will act as a customer advocate by representing customers to internal teams, communicating requirements and enhancement requests to the product team, and providing clients with visibility around vision, strategy, and product roadmap. Collaboration and communication are key, working closely with internal teams to ensure a cohesive customer experience and maintaining accurate records in CRM systems for transparency and reporting. The ideal candidate for this role will have a minimum of 5 years of experience in Customer Success, Account Management, Sales, or related roles in a B2B SaaS organization with a proven track record of meeting or exceeding customer retention and growth goals. Proficiency in using key tools such as Salesforce, Outreach, or other CRM platforms is required, along with a solid understanding of the specific tech stack required for the role. A customer-centric mindset, a growth mindset, strategic thinking, problem-solving skills, technical aptitude, organizational skills, account expansion and negotiation skills, as well as professional attributes such as motivation, initiative, drive, and willingness to travel to customer sites as needed are essential for success in this position.,

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