HR Branch Head

Company Description

Justdial, India’s No.1 Local Search Engine, provides a comprehensive range of services to simplify day-to-day tasks, including Bills & Recharge, Table Booking, Cab Booking, Movie Ticket Booking, and more. Established in 1996, Justdial has transitioned from being a phone-based directory to offering services on Web, App, and WAP. With its latest offering, JD Omni, Justdial provides a cloud-based business management solution for owners. The company operates across 11 cities in India, with a team of over 10,000 employees and 21 million business listings, making it a one-stop shop for 'Anything, Anytime, Anywhere.'

Position Overview

The HR Branch Head will be responsible for leading the end-to-end HR function for the Hyderabad branch, covering the entire employee lifecycle — from Talent Acquisition to Exit Management. This role demands a mature HR professional with strong leadership, business partnering, and operational excellence capabilities to ensure alignment of HR practices with business objectives.

Job Title - HR Branch Head, Hyderabad

Location - Hyderabad

Experience - 10–12 years

Reporting - Talent Acquisition & Talent Management Head

Key Responsibilities

1.Talent Acquisition & Onboarding

Drive recruitment strategy for the branch across all functions in alignment with manpower plans.

Partner with hiring managers to define job requirements, evaluate candidates, and ensure timely closures.

Oversee onboarding and induction to ensure a seamless candidate-to-employee transition experience.

2.HR Operations & Employee Lifecycle Management

Manage the full HR lifecycle: onboarding, confirmation, performance reviews, transfers, and exits.

Ensure timely and accurate documentation, data management, and HRIS updates.

Oversee payroll coordination, attendance; leave management, and employee database accuracy.

3.Employee Engagement & Communication

Design and execute employee engagement programs to foster motivation and retention.

Act as the cultural ambassador to build a collaborative and inclusive work environment.

Facilitate open communication channels between employees and management to ensure a transparent workplace.

4.Performance Management & Development

Drive the performance management process, ensuring goal setting, reviews, and feedback discussions are effectively conducted.

Identify learning and development needs and partner with the L&D team to deliver relevant programs.

5.Employee Relations & Disciplinary Matters

Serve as the first point of contact for employee relations and grievance redressal.

Handle disciplinary issues in line with company policy and statutory norms.

Promote fairness, integrity, and adherence to organizational values in all HR practices.

6.Compliance & Statutory Requirements

Ensure compliance with all applicable labor laws and statutory requirements for the branch.

Liaise with local authorities, auditors, and consultants for periodic inspections and audits.

Maintain up-to-date knowledge of legal and regulatory developments impacting HR.

7.HR Analytics & Reporting

Track and analyze HR metrics such as attrition, hiring trends, and employee engagement.

Provide regular updates to leadership on HR KPIs and recommend process improvements.

Qualifications & Skills

1.     Master’s degree in Human Resources Management / MBA (HR) / relevant field.

2.     10–12 years of progressive HR experience, preferably managing site or regional HR independently.

3.     Strong understanding of end-to-end HR processes — recruitment, HR operations, employee relations, compliance, and exit management.

4.     Excellent communication, interpersonal, and stakeholder management skills.

5.     High maturity, integrity, and ability to handle sensitive employee matters with discretion.

6.     Proficiency in HRMS, MS Excel, and analytics tools.

Key Competencies

1.     Leadership & People Management

2.     Decision-Making & Problem-Solving

3.     Business Partnering Mindset

4.     Employee Advocacy & Empathy

5.     Integrity & Professional Maturity

6.     Change Management & Agility

Applications for all interested candidates must be submitted here : https://forms.gle/dJ7CLG7kX7HvYojeA