Head of Operations

Role Summary

The Operations Head will oversee complete plant and supply chain functions including Production, PPC, Purchase, Stores, Material Management, Warehouse, and Dispatch. The role ensures timely, cost-efficient, and high-quality execution of all orders while driving operational excellence and process improvements. 

Key Responsibilities

1. Production & Capacity Management

• Ensure daily, weekly, and monthly production targets are achieved. 
• Optimize manpower, machines, and material utilization. 
• Monitor production planning, routing, and workflow efficiency. 

2. PPC & Planning Control

• Approve the master production schedule and ensure strict adherence. 
• Review order timelines, material readiness, and capacity load distribution. 
• Eliminate bottlenecks through proactive planning. 

3. Supply Chain & Material Flow

• Coordinate with Purchase to ensure timely material availability. 
• Ensure raw material, WIP, and FG movement is smooth and controlled. 
• Maintain optimum inventory levels across RM, SFG, and FG. 

4. Quality & Process Control

• Enforce product quality standards with zero tolerance for deviations. 
• Implement Lean, 5S, Kaizen, and continual improvement practices. 
• Reduce rejections, wastage, and rework. 

5. Cost, Efficiency & Compliance

• Reduce operational costs through process improvement and optimisation. 
• Ensure compliance with safety, legal, and ISO/quality guidelines. 
• Maintain accurate reporting and dashboards for management. 

6. Team Leadership & Cross-Functional Coordination

• Lead PPC, Production, Purchase, Stores, Warehouse, and Dispatch teams. 
• Conduct daily review meetings and monthly performance analytics. 
• Resolve escalations and ensure smooth operations across departments. 

7. Dispatch & OTIF Delivery

• Monitor dispatch schedules and ensure on-time, in-full order delivery. 
• Coordinate with logistics, sales, and warehouse for timely fulfillment. 

Job Requirements

• B.Tech in Mechanical/Electrical/Industrial; MBA preferred 
• 12–18+ years of experience in manufacturing operations 
• Strong exposure to production, PPC, store, purchase, dispatch 
• Expertise in lean manufacturing, process optimisation, quality management 
• Experience in handling 150–300 manpower (blue + white collar) 
• Strong decision making & cross-department coordination 
• Knowledge of ERP/ SAP & factory compliance norms