Head of Human Resources

Job Title: Head – Human Resources (Hospitality & Pre-Opening Hotels)

Location:

Industry:

Company:

Reporting To:

Role Purpose

HR Head

Key Responsibilities

Pre-Opening HR & Manpower Planning

• Lead

  HR pre-opening activities

  for hotels, resorts, wellness retreats, and hospitality projects.
• Create

  manpower budgets, staffing plans, and recruitment timelines

  aligned with project milestones.
• Drive

  bulk hiring, leadership hiring, and critical role onboarding

  before opening.
• Coordinate with Operations, Project, and Finance teams to ensure

  timely readiness

  .

Recruitment & Talent Acquisition

• Manage

  end-to-end recruitment

  for hospitality roles: operations, F&B, housekeeping, front office, engineering, spa, sales, finance, and support functions.
• Build strong

  talent pipelines, vendor partnerships, hotel institutes, and referral programs

  .
• Ensure hiring strictly from

  hotel / hospitality background

  .

HR Policies, SOPs & Compliance

• Implement

  HR policies, SOPs, service standards, and employee handbook

  aligned with hospitality norms.
• Ensure compliance with

  labour laws, statutory requirements, and hospitality regulations

  .
• Manage contracts, payroll coordination, attendance systems, and audits.

Training, Culture & Service Excellence

• Drive

  induction programs, service culture training, grooming, and hospitality etiquette

  .
• Partner with department heads to roll out

  SOP trainings and pre-opening readiness programs

  .
• Build a strong

  guest-centric and performance-driven culture

  .

Performance Management & Employee Engagement

• Design and manage

  PMS, KPIs, appraisals, and incentive structures

  for hotel staff.
• Lead

  employee engagement initiatives, grievance handling, and retention strategies

  .
• Manage disciplinary actions in line with hospitality best practices.

HR Operations & Leadership

• Act as a

  strategic HR partner

  to the leadership and hotel operations team.
• Lead and mentor the

  HR team across multiple hospitality locations

  .
• Support expansion, new property launches, and ongoing operations.

Key Skills & Competencies

• Strong exposure to

  hotel pre-openings

  and hospitality HR operations
• Excellent recruitment, manpower planning, and stakeholder coordination skills
• In-depth knowledge of

  hospitality labour laws and compliance

• Ability to build service culture from scratch
• Strong communication, leadership, and conflict management skills
• Hands-on, operational, and execution-focused approach

Qualifications & Experience

• MBA / PGDM in HR / Hotel Management (preferred)

• 12–18+ years

  of experience in

  hospitality / hotel industry only

• Mandatory experience in

  multiple hotel or resort pre-openings

• Experience with

  luxury hotels, resorts, wellness retreats

  preferred
• Exposure to multi-property HR operations is an advantage

Why Join Ridhira Group

• Opportunity to lead

  HR from pre-opening to operations

• Work on

  luxury hospitality & wellness projects

• Strategic leadership role with long-term growth opportunities

Apply Now:

📧 Email: anusha@ridhira.com

📱 WhatsApp CV: +91 7386688223