344 Grievance Management Jobs - Page 13

About the Role & responsibilities A Grievance Officer in an NBFC (Non-Banking Financial Company) is the designated individual responsible for handling and resolving customer complaints and grievances. They ensure timely and effective resolution of complaints, contributing to customer satisfaction and compliance with regulatory guidelines. Responsibilities Address Customer Grievances: The Grievance Ocer acts as a point of contact for customers to raise concerns and complaints about the NBFC's products or services. Inquire and Resolve Complaints: They investigate complaints, gather relevant information, and work towards a resolution that satisfies the customer while adhering to the NBFC's poli...

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Edu...

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Edu...

KEY RESPONSIBILITIES: Strategic Partnership: Business Alignment : Collaborate with business leaders to understand their strategic goals and challenges. HR Strategy: Develop and implement HR strategies that support business objectives. Talent Management: Identify talent needs, develop talent strategies, and oversee talent acquisition and retention. Organizational Change : Support organizational change initiatives by managing people-related aspects. Operational Excellence: HR Processes: Oversee day-to-day HR operations, including recruitment, onboarding, performance management, compensation, and benefits. Employee Relations: Manage employee relations, address employee concerns, and resolve con...

HR Operations Responsible for driving the Employee Onboarding program including pre-boarding and post-boarding activities. Efficient in documentation of employees personal data and its confidentiality. Ensure a smooth induction for all new joiners. Good hands on experience of any HRMS ( Preferably KEKA) Exit management Payroll Management Responsible for maintaining the Monthly Attendance/ Leaves / Comp offs of all employees Responsible for sharing the Payroll data / Post Payroll Data / PF/ Gratuity etc to the Payroll team. Prior experience of Payroll data management and HR compliances. Vendor Management - BGV / PF / Insurance/ HRMS Employee Relations Act as a POC for all employees for any da...

Recruitment & Onboarding, Leave & Attendance Management, Payroll Coordination, Performance Management, Employee Engagement & Retention, HR Operations, Labor Laws Compliance Management, Policy Implementation.

Roles and Responsibilities Manage employee grievances, ensuring timely resolution through effective communication channels. Develop and implement strategies to improve employee engagement, retention, and overall workforce satisfaction. Conduct regular performance reviews with employees to set goals, provide feedback, and coach for growth. Collaborate with HR teams to develop policies that align with business objectives and promote a positive work environment. Analyze attrition rates to identify trends and areas for improvement in employee relations. Desired Candidate Profile 6-11 years of experience in Employee Relations . Strong understanding of employee counseling, engagement, grievance ma...

Role: Team Manager HRBP Shift: 11 am to 8 pm / 12 pm to 9 pm (should be flexible) HYBRID WORKING TM/ STM: No of Positions: 3 Location: Pune, Mumbai Relevant Experience: 7+ years Required Skills: Talent Management & Interventions Employee engagement & Experience Grievance Management Strategic HR Projects ( Examples: Career Architecture/Succession planning, integrations, Retention initiatives, OD interventions, Performance management ) (need to submit 2 - 3 projects) Span: 600 ********************************************************************************************* IMMEDIATE JOINERS ALERT! We're looking for candidates who can join immediately. If you're available, please send your CV via W...

* Recruitment * Payroll Management * Statutory compliance * Performance Management * Contract Labour Management * Other Admin work Candidates from Manufacturing Background only Required Candidate profile MBA/MSW Graduates 6 to 10 years of HR Generalist experience with Manufacturing background Strong knowledge laws of labour laws Good Interpersonal skills Good public interpersonal skills

Roles and responsibilities: To be the first level of Interface between HR & Operations, IT, Quality team for all HR related activities and Query handling Handle all queries, grievances and escalations received from agents on the floor and ensure the same are resolved within committed timelines and close the tickets on MYHR. Assist the L&D team in the co-ordination for JUMP / L&D initiatives Carrying out employee engagement activities across floor Support Operations in any Ad-hoc / calendarized activity, R&R, etc. Ensure to drive compliance with the teams with the support of Ops. Provide HR Policy guidance and Interpretation to employees for resolution to queries on existing policies, salary,...

We are seeking a Senior HR (Employee Engagement Specialist) Strong organizational, analytical, and interpersonal skills are a must. As a direct connection toemployees, the desired candidatemust be keenly aware of employee relations ensuring they are healthy throughout the organization. Key Responsibilities: Weekly onboarding and orientation 100% Policy Adherence Management Grievance Readdressal Internal Talent Mobility Management Review and Monitor Attrition Employee Engagement Schedule, Plan & Road Map Desired Skill Set: Bachelors degree in any specialization or a related field. 3 to 5 yrs. of progressive hands on experience in roles related to employee engagement, employee experience, or h...

Manage a workforce of around 250 employees Handle end-to-end recruitment, ESIC, PF, and labour law compliance Oversee daily attendance, leave management, and HR operations, and daily operational HR activities Interview going on 11 May 25 @ 1pm to 3pm

Develop & implement Employee Relations strategies, handling complex employee issues, ensuring compliance with labour laws, positive work environment. Work with HRBP, legal & FCU team to resolve conflicts, employee satisfaction, productive culture.

Role & responsibilities An employee relations specialist supervises performance management matters and conducts moderate-to-complex investigations in accordance with industry, legal, and AMD best practices. The chosen applicant will exhibit a high level of initiative and teamwork in addition to critical and impartial judgment while offering advice and assistance in resolving employee relations issues. This role calls for both practical and strategic knowledge. Preferred candidate profile HR specialist with an emphasis on employee interactions in particular. experience working in a setting with strong growth. Strong capacity to solve problems and identify the underlying causes of problems. Th...

Job description Job Title : Human Resources (HR) Manager Department : Human Resources Job Overview : The HR Manager is responsible for overseeing all aspects of human resources practices and processes within the organization. They will manage recruitment, employee relations, performance management, compensation and benefits, training, and organizational development. This role requires a strategic thinker with excellent interpersonal and leadership skills to align HR practices with business goals. Key Responsibilities : Recruitment and Staffing : Oversee the recruitment process, including job postings, interviews, and selection of candidates. Develop recruitment strategies to attract top tale...

Job Summary The HR Manager is responsible for overseeing the overall HR functions of the organization including recruitment, employee relations, performance management, compliance, training & development, and policy implementation. The role ensures that the company attracts, retains, and develops a high-performing workforce while maintaining a positive and compliant work environment. Key Responsibilities 1. Recruitment & Staffing Develop and execute effective recruitment strategies to attract top talent. Oversee end-to-end hiring process including job postings, interviews, offers, and onboarding. Maintain strong relationships with recruitment agencies and job portals. 2. Employee Relations &...

Job brief We are seeking an enthusiastic and energetic individual to handle the appalling customer experience and deliver a first class service to earn their loyalty back for our brand by ensuring customers get a timely, consistent and high-quality experience. This would be a fantastic defining opportunity for a person who enjoys a role filled with variety, challenges, and autonomy. As an Escalation specialist your responsibility will be for supporting and managing escalation by following protocol and solving the problem quickly and with clarity while maintaining the relationships between customers and departments. Responsibilities & Duties Handle Inbound/Tickets of the customers via Inbound...

Key Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report ...

Job Profile: We are currently hiring a HR Manager-Performance management (Specialist)to join our Human Resources team and support the team on Performance management. Job Responsibilities Review performance of team regularly on Basis of Discipline, Attitude and Overall performance. Evaluate and establish Job functions, Job roles and expectations. Develop Performance management metrics and performance evaluation techniques as per Job roles and expectations. Take corrective action in form of scheduling additional trainings & counselling sessions. Setup a review mechanism to analyse performance and give inputs for appraisal and increments based on it. Develop a performance cycle for all levels t...

Shifts - US Saturday- Sunday off Assistant Manager-HRBP Job Description. Work Experience Requirements/Responsibilities Responsible for ensuring that all employment practices are handled in accordance with the local laws, including payroll and benefits, and disciplinary actions. Arranging Job Rotation and ensuring HR availability as per the business and organizational requirements Devising and implementing the company policies Job analysis, Competency mapping experience. Streamlining HR activities. Maintaining various HR related reports using excel and performing data & trends analysis Manage Appraisals, Promotions increments and Performance management cycle Assistance in organizing of get-to...

Roles and responsibilities: CHARLIE-HR:7330616341 NOTE: WE ARE LOOKING FOR ONLY -- Male -- with good EXP in ER activities and Management Send your Resumes to above number with Name & How soon you can join - Immediate ,15 days, 30 Days NOTE: HR Operations candidates are Applicable Need only Employee Relationship, BPHR candidate only *IMMEDIATE JOINERS ARE MORE PREFERABLE* Candidate should apply HRBP/BHR experience with English and South Regional Language proficiency only' 1. To be the first level of Interface between HR & Operations for all HR related Initiatives and Query handling 2. Handle all queries, grievances and escalations from agents on the floor and ensure the same are resolved with...

Location: Karnataka (handle74 branches) Role: Recruitment, onboarding, compliance, training, employee relations & Grievance Management. Skills: Kannada & English strong recruitment & compliance knowledge, travel is mandatory.

Role & responsibilities We at Veva Toys Global Pvt Ltd are seeking a dynamic HR Generalist to handle the full spectrum of HR functions, ensuring smooth day-to-day operations, employee satisfaction, and compliance with company policies and labour laws. This role requires a proactive individual with strong interpersonal skills, attention to detail, and a passion for people management. Preferred candidate profile Possess strong interpersonal skills with the ability to build positive relationships across all levels of the organisation. Are confident in communicating, collaborating, and engaging with employees in a professional and approachable manner. Demonstrate adaptability and a willingness t...

We are seeking a highly capable & experienced HR Manager to lead HR operations. Candidate will be responsible for managing the overall HR strategy, implementing HR policies & fostering positive work culture aligned with company’s mission and values.

Job Description: Responsible for managing and optimizing the company's Human Resource Management System (HRMS) to ensure smooth HR operations and accurate data management. Key Responsibilities: Maintain and update all employee records in the HRMS. Manage attendance, leave, payroll inputs, and benefits through HRMS. Configure and troubleshoot HRMS modules as required. Generate HR analytics, MIS, and statutory reports from HRMS. Train HR team and employees on HRMS usage and best practices. Coordinate with IT/vendor for HRMS updates and technical issues. Requirements: Proven experience in HRMS management (any platform). Strong data management and Excel skills. Attention to detail and problem-so...