About the role:We are looking for experienced client operations analyst, who has the aspirations and appetite for working in a start-up environment, and with relevant industry experience to make a significant contribution to our DigilyticsTM platform and solutions. Responsibilities: Manage resubmissions for AI output of uploaded documents.Ensure SLAs are maintained for processing of all documents.Review data for validation errors, missing or misclassified pages or incorrectly extracted information and resolve and discrepancies.Fixes issue with data files as per the guidelines.Perform reconciliation of various amount captured from reviewed document of ensure high accuracy Ensure accuracy metrics are maintained before submission to client environment and transactional systems Understand model outputs and escalate any discrepancies observed in the processImplement support processes within the organization.Manage post Go-Live client activities like monthly incident reports, usage tracking reports, client requests etc.Ability to understand the customer issue in its entirety, triage, analyse, troubleshoot and where possible assist in resolving customer issues.Ability to drive issues to closure through interaction with a wide variety of stakeholders.Team player who is ready to contribute, lead and own elements of troubleshooting and problem resolution.Documenting troubleshooting and problem resolution steps, and determining the best course of action.Ability to learn and adapt to new technologies based on organization needs.Ensure all tickets meet the targets for resolution, escalation, documentation & completion. Knowledge & ExperienceKnowledge of AI driven processes management for processes like data annotation, data classification, data extraction, human-in-the-loop etc.Hands-on experience in Supporting Application running on Java or .net, with the ability to understand the code.Experience (hands-on) of at least one Unix Category OS (Linux, Solaris, SCO, AIX, etc.) Good to haveWorking knowledge of Azure, Networking, and Communication protocol Good to haveWillingness to work in 24/7 shifts.Average comm skillsEducation BackgroundBachelor's Degree in computer or engineering related field (or related field experience)

About the role:The ideal candidate for this role should have 5-6 years of experience in HR domain. Candidate should have a strong track record of executing organizational level strategies, employee engagement, employee life cycle (entry to exit), and talent acquisition. The candidate should possess strong interpersonal skills, and the ability to work collaboratively with colleagues across different geographies and cultures. The ideal candidate should also demonstrate an eagerness to learn and adapt to the UK and the US markets, and the ability to bring fresh perspectives and new ideas to the role.Responsibilities:Manage HRIS and address employee queries related to HR software.Handle recruitments for various junior to mid-level roles.Oversee the talent pipeline and development efforts to support business growth and organizational needs.Execute employee engagement programs to foster a high-performance culture.Plan team building activities online/ offlineConduct timely HR and related audits, planning and implementing recommended actions.Maintain effective relationships with internal and external stakeholders.Oversee office administration, employee filing, and back-to-office requirements.Manage leave and attendance processes.Partner with managers to identify and address HR-related business challenges and opportunities.Collaborate closely with HR leadership to execute various processes and initiatives.Undertake other operational activities as directed by leadership. Expected and Desired Skills Experience of working in a multinational organization/ startup and collaborate with different stakeholdersExperience implementing various employee related initiatives.Continuous learning mindset to stay up-to-date with the latest HR trends and best practices.Exposure to the UK & the USA markets will be preferredGood interpersonal skills and the ability to communicate ideas clearly at all levels Flexible approach to working environment and hours in order to meet the needs of the company Exposure to ISO and SOC2 processes and audit requirements will be preferred Education BackgroundAn MBA or equivalent MustAn undergraduate degree, or equivalent, in Business Administration or related field

We are looking for a Talent Acquisition Specialist (India), who will play a crucial role in our recruitment efforts, bringing in the talent that will help drive our growth. Youll partner closely with hiring managers to understand their needs, create job postings, and manage the full recruitment process from sourcing candidates to making offers. Your work will have a direct impact on building a team that is not only skilled but also a great cultural fit for Digilytics. The candidate should possess strong interpersonal skills, and the ability to work collaboratively with colleagues across different geographies and cultures. The ideal candidate should also demonstrate an eagerness to learn and adapt to the UK and the US markets as well, and the ability to bring fresh perspectives and new ideas to the role.Responsibilities:Manage the full recruitment lifecycle for technical and non-technical positions, including sourcing, screening, interviewing, and hiring for roles across engineering, data science, AI, product management, and more.Proactively build talent pipelines using various sourcing strategies, including job boards, LinkedIn, networking, referrals, and AI-specific platforms to attract candidates with specialized skills as needed.Work closely with hiring managers and department leads to understand job requirements, team culture, and business needs to develop accurate job descriptions and recruiting strategies.Conduct in-depth phone screenings, technical assessments, and in-person or virtual interviews to evaluate candidates technical expertise, cultural fit, and alignment with Digilytics' values.Help position Digilytics as an employer of choice within the AI and tech community by promoting our culture, mission, and values through networking, social media, and recruiting events.Continuously optimize and streamline recruiting processes to ensure a positive candidate experience, reduce time-to-hire, and ensure we meet hiring goals.Maintain accurate candidate records and track key recruitment metrics to report on progress, success, and areas for improvement.Undertake other activities as guided by leadership.Expected and Desired Skills Experience of working in a multinational organization/ startup and collaborate with different stakeholders3-5 years of experience in talent acquisition, preferably in a high-growth or AI-focused company, with a proven track record of recruiting technical talents. Strong understanding of AI and tech industry trends, roles, and skills. Familiarity with the specific challenges of hiring for technical positions.Maintaining candidate data base and keep it updated.Strong organizational skills, with the ability to manage multiple roles and priorities in a fast-paced environment while maintaining attention to detail. Good interpersonal skills and the ability to communicate ideas clearly at all levels A proactive, goal-driven individual who thrives in a fast-paced environment and is motivated by achieving hiring targets and metrics.A passion for recruiting diverse talent and aligning candidates with Digilytics' core values and culture.Understanding of various hiring tools.Education BackgroundAn MBA or equivalent An undergraduate degree, or equivalent, in computers will be preferred.