342 Grievance Management Jobs - Page 12

Responsibilities: - Lead hiring, ensure compliance (India & UK laws), boost engagement, and support global team culture. Requirements: - 5+ yrs HR experience, strong legal knowledge, great leadership & communication skills

Job Description: Plant HR Head Position Title: Manager- HR Location: Jaisalmer, Rajasthan Department: Human Resources Reports To: Plant Head and BU HR Head Supervises : HR Team Position Overview: The Plant HR Head will be responsible for overseeing all human resource functions at the plant level. This includes contract labour management, statutory compliance, grievance resolution, manpower management, handling local issues, and adherence to corporate guidelines. The role also encompasses recruitment, implementation of Talent Management initiatives in coordination with Corporate HR and serving as an advisor on people-related matters. Key Responsibilities: Contract Labor Management: Ensure adh...

Recruitment, Joining & Induction, Attendance & Timekeeping, Leave Applications, Payroll, Performance Tracking, Appraisals, Staff Exit, FNF Settlement, Employee Engagement, MIS Reports

Manage the end-to-end recruitment process including job postings, candidate screening, interviews, and onboarding. Manage payroll, benefits, and leave administration in coordination with finance

Job Title: HR Business Partner Location: Chennai Experience Required: 58 years Job Type: Full-time Marital Status : Single/Unmarried Prefered: Female only* Interview Mode: F2F only* About the Role We are seeking an experienced and dynamic HR Business Partner to join our team. This role is critical in aligning HR initiatives with business goals, supporting employee engagement, talent development, and organizational growth. Key Responsibilities Partner with business leaders to understand and support strategic goals. Manage end-to-end employee life cycle: onboarding, development, performance management, and offboarding. Act as a trusted advisor for employee relations, conflict resolution, and c...

Role & responsibilities We are looking for a dynamic and people-centric HR Business Partner (HRBP) to support our fast-paced operations at Swiggy Instamart . The ideal candidate will act as a strategic partner to business leaders, drive HR initiatives, and foster a high-performance, employee-first culture. Job Description Experience of Blue-collar manpower management is a must Handling volume manpower is preferred Attrition, Attendance and Absenteeism management Employee engagement and Grievance handling Life cycle management Handle payout queries Data management and sharing reports with stakeholders Preferred candidate profile 2 to5 years of experience as an HRBP or in a generalist HR role,...

Product: Unsecured Loans (PL/BL) Job Role: Customer Grievance Officer Roles and Responsibilities 1. Respond to customer complaints: Address customer grievances in a timely and professional manner. 2. Resolve issues: Work with customers to resolve issues and provide solutions. 3. Communicate effectively: Listen to customers, empathize with their concerns, and communicate resolutions clearly. 4. Document interactions: Record customer interactions and resolutions accurately. 5. Escalate complex issues: Identify and escalate complex issues to relevant teams or management. 6. Analyze feedback: Identify root causes of customer grievances and suggest improvements. 7. Maintain customer relationships...

Job description Roles and Responsibilities Contributing to the business and talent strategy by helping to identify, prioritise and build capabilities, behaviours, structures, and processes within different departments. Understanding the business and its challenges to help address the organisation and peoples needs. Supporting line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy. Analysing the key talent trends and developing solutions, programs, and policies around it. Managing and resolving complex employee relations issues, Conducts effective, thorough, and objective investigations/interventions. Enhancing employee engagem...

Job Description: We are looking for a dynamic and experienced Senior HR Executive ( Female candidates only ) to join our growing team. The ideal candidate will have a strong background in recruitment, employee relations, payroll, and HR operations. Experience in EdTech or IT sectors is highly preferred. Key Roles and Responsibilities: Manage end-to-end recruitment : job postings, screening, interviews, and onboarding. Handle employee relations , resolve conflicts, and create a positive work culture . Ensure timely payroll processing and administer employee benefits efficiently. Maintain compliance with labor laws and ensure all HR records are updated accurately. Assist in performance managem...

HR Generalist Exp: 3 Years Full Cycle Recruitment Employee Grievance Employee Engagement Payroll Management Administration

Job Responsibilities - i) Maintaining Routine Service Request Receiving daily MIS from customer care Updating daily MIS with corrective action summary, revert & resolution plan Sending daily MIS to customer care with updated corrective action summary, revert & resolution plan Giving daily technician feedback & call closed reports to customer care for updating in MIS Updating daily pending calls Providing details for sending quotations to customers to customer care. ii) Customer interactions Updating quote code in D365 reactive cases. Following up with the customer for approval & orders. Speaking to the customer for any escalations and resolutions. Fixing up appointments with the customers fo...

EC-Council is hiring! Need Immediate Joiner in Mumbai!!! About us: EC-Council ( www.eccouncil.org ) is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. About the Role: The HR Business Partner (Manager) will act as a strategic advisor and consultant to business leaders, aligning HR initiatives with business objectives. This role involves driving employee engagement, talent man...

Job description Roles and Responsibilities Contributing to the business and talent strategy by helping to identify, prioritise and build capabilities, behaviours, structures, and processes within different departments. Understanding the business and its challenges to help address the organisation and peoples needs. Supporting line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy. Analysing the key talent trends and developing solutions, programs, and policies around it. Managing and resolving complex employee relations issues, Conducts effective, thorough, and objective investigations/interventions. Enhancing employee engagem...

Should be able to recruit Power Plant manpower Ensure a positive organizational culture, make policies, manage employee relations & ensure compliance with labor laws & HR best practices. Payroll management , leave and bonus encashments.

Role & responsibilities 1. Daily grievance handling 2. Induction training 3. Daily welfare related work 4. To announce in p.a. system (Every day 4 times) 5. Floor round Every day 3 round) 6. Canteen observation during lunch (Every day) 7. Filling LWF forms (Every day from 10:00 am to 12:00 pm) 8. To make phone call to absent employees 9. To make data of LWF and other grievance summary (To be closed by every Saturday) 10. Monthly LWF data maintained 11. Monthly grievances report 12. Monthly help desk data maintained 13. Staff birthday celebration (as per plan) 14. Holding committees meeting (Every month as per plan) 15. To maintain compliance register Preferred candidate profile Female only M...

Role & responsibilities: Administration- Day to day administration of centre Achieve targeted Patient Satisfaction Index Ensure achievement of Revenue targets of centres Business development through strategic interventions including Corporate tie ups, Camps, promotional campaign, referral marketing etc Build, engage, Coach & mentor team Control Attrition and create an active pipeline of resources to maintain an optimum Level of staffing Keep check on Credits and outstanding (TPA, CGHS, ECHS & Corporate etc) Maintenance & upkeep of centres Budgeting & cost control Inventory management Accounting & cash management Reporting & MIS This role will report directly into VP-Operations Preferred cand...

Job Title: Assistant Manager- HR Business Partnering Experience: 2 - 4 Years Education: MBA-HR preferred Role type: Individual contributor Locations: Bangalore About Role: We are looking for a dynamic and empathetic HR Business Partner (Assistant Manager Level) who thrives in fast-moving environments and brings strong regional context and people-first thinking. This role is embedded in the business and requires deep connection with ground teams across regions. Youll be expected to influence zonal and regional leaders, manage employee experience, and close the loop on grievances while staying compliant with our HR policies and values. Key Responsibilities: Regional People Partnering Be the go...

Greetings! Urgent Opneing for HRBP for Swiggy Insta Mart ( Off Roll)(Warehouse experience required) This will be on Contract role. Must have HRBP experience . Indore/Nagpur1Pune1Gurgaon / Delhi1Dehradun1Jaipur1Kolkata1Patna1Hubli1Trivandrum1Chennai / Pondicherry1Hyderabad1Mumbai1Goa1NCR1Mumbai1 Role & responsibilities Experience of Blue-collar manpower management is a must Handling volume manpower is preferred Attrition, Attendance and Absenteeism management Employee engagement and Grievance handling Life cycle management of manpower Handle payout queries Data management and sharing reports with stakeholders Required experience and skills:- Education Qualification: Graduate/Post-graduate in ...

Shifts - US Saturday- Sunday off Assistant Manager-HRBP Job Description. Work Experience Requirements/Responsibilities Responsible for ensuring that all employment practices are handled in accordance with the local laws, including payroll and benefits, and disciplinary actions. Arranging Job Rotation and ensuring HR availability as per the business and organizational requirements Devising and implementing the company policies Job analysis, Competency mapping experience. Streamlining HR activities. Maintaining various HR related reports using excel and performing data & trends analysis Manage Appraisals, Promotions increments and Performance management cycle Assistance in organizing of get-to...

,,Key Responsibilities: HR Operations Management: Lead and oversee end-to-end HR operations including onboarding, offboarding, attendance, leave management, and HR data integrity within HRMS platforms like Darwinbox, Keka, or equivalents. Payroll Management & Statutory Compliance: Manage full-cycle payroll processing with accuracy and timeliness, ensuring compliance with all statutory requirements including PF, ESI, TDS, LWF, and professional tax. Stay updated on labor law amendments and ensure organizational adherence. • HRMS Expertise: Implement, optimize, and troubleshoot HRMS platforms (Darwinbox, Keka, etc.) for payroll, attendance, performance management, and reporting. Drive automatio...

Role & responsibilities Act as a strategic HR to Zonal Sales/Marketing/Operations/Manufacturing Heads. Partner with Regional Teams Sales and Plant HR for market-level alignment and synergies. Lead end-to-end HR delivery across the zone including Talent Acquisition, Talent Management, Employee Relations, Performance Management, L&D, and Compensation. Ensure seamless implementation of corporate HR initiatives such as PMS, Employee Engagement Surveys, R&R Programs, and Diversity & Inclusion. Manage and mentor a team of HR Business Partners and ensure alignment with central HR COEs. Drive workforce planning, succession planning, and leadership development initiatives. Maintain proactive employee...

Job Purpose: Primary responsibility includes managing complaints escalated to Senior Management, social media, National Consumer Helpline, and Nodal Officers across all ABFL lending verticals. Ensure timely acknowledgment, regulatory compliance, and SLA adherence. Maintain a fair, customer-centric approach while protecting organizational interests. Ensure effective CRM usage, regular MIS reporting to stakeholders, and root cause analysis (RCA) of complaints with process improvement suggestions. Implement and monitor the Grievance Redressal Framework within the team for continued effectiveness. Key Responsibility: Respond to customer complaints Strictly adhere to the Grievance Framework desig...

Role & Responsibilities - Knowledge of Benefits: Understanding of various employee benefit programs, including health insurance enrolments/monthly addition & deletion, retirement benefits, and other benefits. Computer Skills: Proficiency in using HR systems, spreadsheets, and other software. Compliance Knowledge: Understanding of relevant laws and regulations related to employee benefits. Good Communication Skills: The ability to clearly and concisely explain complex benefit information to employees. Record-keeping: Maintain accurate employee benefits records, enrolment data, and relevant documentation. Coordinate with HR or the payroll team for payroll deductions. Addressing employee querie...

About the Role & responsibilities A Grievance Officer in an NBFC (Non-Banking Financial Company) is the designated individual responsible for handling and resolving customer complaints and grievances. They ensure timely and effective resolution of complaints, contributing to customer satisfaction and compliance with regulatory guidelines. Responsibilities Address Customer Grievances: The Grievance Ocer acts as a point of contact for customers to raise concerns and complaints about the NBFC's products or services. Inquire and Resolve Complaints: They investigate complaints, gather relevant information, and work towards a resolution that satisfies the customer while adhering to the NBFC's poli...

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Edu...