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344 Grievance Management Jobs - Page 14

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1.0 - 5.0 years

0 - 0 Lacs

hyderabad

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PMS ( MUST HAVE KNOWLEDGE IN PERFORMANCE MANAGEMENT SYSTEM ) PAYROLLS REVIEWS FOR EVERY DEPARTMENT PAYSLIPS & ESI PF JOINING & EXIT FORMALITIES WRITE JD'S FOR DESIGNATIONS & Labour Laws

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3.0 - 5.0 years

3 - 5 Lacs

noida

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Payroll Management & Compliances exp is must Onboarding/Induction Talent Acquisition Full & Final Settlement Employee Grievances HR Policy Implementation Recruitment(Technical/ Non-Technical) Vendor Management ASAP Joiner Saturday working Required Candidate profile -Must be MBA in HR or Similar -Must have 3-5yrs exp in HR Generalist -Strong Interpersonal skills and negotiation skills -Can handle pressure & can work in firefighting environment ASAP Joiner

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1.0 - 3.0 years

2 - 3 Lacs

noida

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Roles and Responsibilities Manage HR operations, including employee onboarding, payroll processing, and benefits administration. Develop and implement effective grievance handling processes to ensure fair treatment of employees' concerns. Oversee performance appraisal management systems to drive employee growth and development. Collaborate with senior leadership to develop HR strategies that align with business objectives. Ensure compliance with company policies, labor laws, and regulatory requirements. Desired Candidate Profile 1-3 years of experience in Human Resource Management or related field. Strong understanding of HR administration, coordination, policies, and procedures. Excellent c...

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5.0 - 8.0 years

6 - 8 Lacs

gurugram

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Job Title: Deputy Manager - Human Resources Experience: 5+ years Job Location: Gurugram Key Job Responsibilities: Talent Acquisition: Coordinate with hiring managers to identify staffing needs. Develop, implement, and optimize recruitment strategies for high-volume call centre/BPO roles. Source candidates through channels like job boards, social media, and recruitment agencies. Screen resumes, conduct interviews, and assess candidate fit. Manage end-to-end recruitment lifecycle, including job offer negotiations and onboarding. Maintain applicant tracking systems and recruitment metrics. HR Generalist Functions: Handle employee onboarding and exit processes, ensuring smooth transitions. Admin...

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3.0 - 7.0 years

6 - 11 Lacs

bengaluru

Hybrid

Job Title: HRBP Shift Timings: 10AM-7PM Website: www.ascendion.com . Essential Duties and Responsibilities Provide Oracle HCM configuration consulting and direction to members of HRIS team, HR functions (Talent and Org Development, Compensation, Payroll, HR Operations, etc.) and the core business Ensure Oracle HCM functions are configured in a way that meets business requirements and follows technical best practices of the Oracle HCM platform Manage vendor relationships across HRIS systems to ensure business needs are reliably met Translate business objectives into solutions with clearly defined scope, timing of deliverables, resources, and key measures of success Identify and implement best...

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3.0 - 8.0 years

6 - 11 Lacs

bengaluru

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Role & responsibilities HR Partnering & Business Alignment: Partner with business leaders to develop and implement HR strategies and policies that align with Bonitos growth and operational needs. Align HR delivery to meet business objectives by maintaining a strong understanding of the business environment and its changing needs. Employee Lifecycle Management: Own end-to-end employee lifecycle processes from onboarding to exit. Conduct and participate in onboarding processes to ensure a smooth employee integration. Monitor and support service delivery for employee benefits, induction, background verification, etc. Manage and update employee data accurately in HR systems, ensuring data integr...

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4.0 - 8.0 years

6 - 10 Lacs

pune

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Senior Unit Manager - Debt Management Services - Customer Services, Customer Services, SDM - Service to Debt Management Job Purpose Duties and Responsibilities Duties and Responsibilities: Responsible for team management of DMS/Service call center. Responsible for Quality check daily on daily basis, Ensure timely resolution of FTR/NFTR queries and Parent closure with Email communication. Ensure process to be executed as per SOP Responsible for Customer complaint understanding and resolution with help of service and/or Collections Team Responsible for timely response to customer queries / complaints and resolution as per defined SLA Will be required interact with customers as Service executiv...

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5.0 - 10.0 years

5 - 10 Lacs

gurugram

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Role & responsibilities Grievance Handling (Pre-Litigation) Act as the central owner for escalated customer grievances received via call center, email, social media, or walk-ins. Classify and route cases based on severity (Level 1 CX, Level 2 Legal). Maintain and track complaints using CRM tools (e.g., Salesforce, Freshdesk). Coordinate with ASMs and dealer partners to gather on-ground facts, job cards, service records, and historical complaint data. Legal Case Management Liaise with internal Legal team to assess merit of escalations and legal threats. Support in drafting legal replies, settlement proposals, and formal documentation. Handle coordination with external legal counsel for formal...

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6.0 - 8.0 years

5 - 10 Lacs

thane

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Job description Manage the end-to-end employee lifecycle processes, including onboarding, offboarding, and internal transfers. Ensure compliance with local, state, and federal employment laws and regulations. Address employee inquiries related HRIS, Leaves, Attendance etc. Handle payroll inputs leave, full and final, incentives, arrear etc. Performance appraisal and management. Handle end to end employee engagement activities. Take care of the internal and external audits. Manage townhall and R&R activities. MIS and various data management. Handle learning and development.

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2.0 - 6.0 years

4 - 6 Lacs

kochi

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Note: This is an Off-Roll role (third party payroll). Role & responsibilities: We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance ,attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensu...

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3.0 - 8.0 years

4 - 6 Lacs

bengaluru

Work from Office

4 yrs hands on Experience in HRBP. • Managing complete employee life cycle (entry till exit) • Issuing different types of letters to employees • Conducting employee induction for new joiners • Maintaining up-to-date employee database • Managing complete employee life cycle • Attrition reduction plans and strategies • Sharing weekly/biweekly database with stakeholder teams (payroll, business units etc.) • Preparing Adhoc employee related reports. • Addressing employee grievance. • Performance Management System Competency Assessment • Frequent Interactions with BU managers on concerns/best practices • Documentation/Filing handover of Employee related Documents • Conducting R&R for dedicated sp...

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0.0 - 5.0 years

1 - 6 Lacs

varanasi

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Role & responsibilities To manage & coordinate daily activity of different hospital departments. Coordinating with patient attendants. Very balanced & reasonable mind, should have patience, knows art of convincing,capable of working under enormous pressure.We need a person who provide solutions instead of telling us problems Very good package for capable & dedicated candidate Note-Ex army men with good communication skill may also apply

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1.0 - 3.0 years

3 - 4 Lacs

pune

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Key Responsibilities: Marketing and Admissions / Collections Ensuring there is no Zero paid for fee payment on a monthly basis. Transport Fee collections. Fee dues are paid on time for the first term. Collection of Fine and any other miscellaneous income. Responsible for Pre-School tie-ups in designated area. Target achievement for revenue and admissions. Planning and execution of all the marketing activities/events/tie ups. Training and development of Team members of diverse verticals. Accounts, branch operations, maintenance and upkeep, vendor management, Customer Relationship Management. Branch Handling Taking care of smooth operation of the given branch Responsibility of collection of tu...

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1.0 - 4.0 years

1 - 3 Lacs

bengaluru

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Role & responsibilities Handle Escalated Complaints Coordinate Internally Ensure Timely Resolution Root Cause Analysis Customer Communication Documentation Feedback & Reporting

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1.0 - 4.0 years

3 - 4 Lacs

ranchi, gurugram

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Role & responsibilities: Grievance Management: Address and resolve employee grievances effectively. Maintain a positive and harmonious work environment. Employee Coordination and Welfare: Act as a communication bridge between employees and management. Organize welfare activities and ensure employee satisfaction. Training and Development: Plan and execute training programs and workshops. Identify employee development needs and provide resources for growth. Compliance and Policy Implementation: Ensure adherence to labor laws and statutory requirements. Support in implementing and communicating company policies. Employee Engagement: Organize events and initiatives to boost employee morale and p...

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4.0 - 6.0 years

5 - 6 Lacs

mumbai

Work from Office

About the Department Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, IGMS, Branches, call centre/e mail/chat, customer walk ins and Sr. Management escalations. The interventions are manual in nature as the team is responsible for doing root cause analysis of the grievances and process recovery for the key cases. Role & responsibilities To resolve customer grievance, dissonances, inform the organisation regarding areas of service improvement and support quality assurance sustenance, cross functional liasioning- especially legal & compliance, touch points, BSE, process improvement and training of the team. Lead the team and manage produ...

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6.0 - 11.0 years

13 - 20 Lacs

gurugram

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Key Responsibilities: 1. Service Management : • Establish and maintain service levels aligned with company's customer-first approach and organizational goals. • Design and implement methods to assess and act on customer feedback, ensuring continuous improvement in service quality. • Develop, update, and enforce Standard Operating Procedures (SOPs) tailored to retail operations and customer needs. 2. Team Leadership: • Conduct structured training programs to equip new hires and existing staff with the skills required for superior service delivery. • Oversee the hiring and development of customer care agents, cultivating a collaborative, retail-focused environment. 3. Operational Excellence: •...

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10.0 - 20.0 years

3 - 5 Lacs

rajgir

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An experienced candidate with Good Communication skills preferably from Hotel Industry capable of handling Recruitment, Statutory Compliance, Labour laws and Pay roll for upcoming 4 * property at Rajgir, Bihar.

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10.0 - 15.0 years

8 - 10 Lacs

ernakulam

Work from Office

MBA HR and 10-15 years experience in HR Good communication and leadership skills Required Candidate profile Strategic HR Leadership, Core HR Systems and Compliance, Employee engagement and Culture, Performance management, Crisis management and advise

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