About Bata India Limited Bata India Limited, a part of the globally renowned Bata Shoe Organization, is the largest footwear retailer and manufacturer in India. With a legacy of excellence and innovation spanning decades, Bata continues to lead the market by providing customers with high-quality, stylish, and comfortable footwear. We are seeking a results-driven and experienced District Manager for our COCO Division to oversee operations, drive performance, and ensure consistent brand excellence across multiple stores in an assigned district. Role & responsibilities 1. Store Operations Management: Oversee the daily operations of company-owned, company-operated (COCO) stores within the assigned district. Ensure stores comply with Batas operational guidelines, brand standards, and policies. Conduct regular store visits to evaluate operations, customer service, and overall performance. 2. Sales & Revenue Management: Drive sales and profitability across all COCO stores in the district. Develop and implement strategies to achieve district-level revenue targets. Analyze sales data and KPIs to identify trends, opportunities, and areas for improvement. 3. Team Leadership & Development: Lead, mentor, and manage store managers and their teams to achieve operational and sales excellence. Provide regular feedback, coaching, and training to enhance team performance and morale. Drive a culture of accountability, ownership, and customer-centricity across all stores. 4. Customer Experience: Ensure COCO stores deliver an exceptional and consistent customer experience. Monitor and improve customer service standards across the district. Address and resolve escalated customer issues promptly and effectively. 5. Inventory & Merchandising: Monitor inventory levels to ensure stores maintain optimal stock availability. Coordinate with the supply chain and merchandising teams to implement effective stock replenishment processes. Guide store teams on visual merchandising and store layout to enhance the shopping experience. 6. Compliance & Standards: Ensure adherence to legal, safety, and operational compliance requirements across all stores. Conduct regular audits to identify and address compliance gaps. 7. Strategic Planning & Reporting: Collaborate with senior management to develop and execute district-level strategies. Prepare and present periodic performance reports, highlighting key achievements, challenges, and recommendations. Identify market opportunities and propose initiatives to enhance store performance. 8. Cost Optimization: Monitor and control operational costs within the district. Implement initiatives to improve efficiency and profitability without compromising quality. Preferred candidate profile Bachelors degree in Business Administration, Retail Management, or a related field (MBA preferred). 5+ years of experience in retail management, with at least 2 years in a multi-store leadership role. Proven track record of achieving sales, operational, and financial targets. Strong understanding of retail operations, customer behavior, and market trends Preferred candidate profile Strong leadership and team management skills with the ability to inspire and motivate teams. Excellent communication, negotiation, and problem-solving abilities. Analytical mindset with expertise in sales data interpretation and performance improvement. Customer-centric approach with a focus on delivering exceptional shopping experiences. Proficiency in retail analytics, reporting tools, and ERP systems. Ability to manage multiple priorities and adapt to a fast-paced environment.

About Bata India Limited Bata India Limited, a part of the globally renowned Bata Shoe Organization, is the largest footwear retailer and manufacturer in India. With a legacy of excellence and innovation spanning decades, Bata continues to lead the market by providing customers with high-quality, stylish, and comfortable footwear. We are seeking a results-driven and experienced District Manager for our COCO Division to oversee operations, drive performance, and ensure consistent brand excellence across multiple stores in an assigned district. Role & responsibilities 1. Store Operations Management: Oversee the daily operations of company-owned, company-operated (COCO) stores within the assigned district. Ensure stores comply with Batas operational guidelines, brand standards, and policies. Conduct regular store visits to evaluate operations, customer service, and overall performance. 2. Sales & Revenue Management: Drive sales and profitability across all COCO stores in the district. Develop and implement strategies to achieve district-level revenue targets. Analyze sales data and KPIs to identify trends, opportunities, and areas for improvement. 3. Team Leadership & Development: Lead, mentor, and manage store managers and their teams to achieve operational and sales excellence. Provide regular feedback, coaching, and training to enhance team performance and morale. Drive a culture of accountability, ownership, and customer-centricity across all stores. 4. Customer Experience: Ensure COCO stores deliver an exceptional and consistent customer experience. Monitor and improve customer service standards across the district. Address and resolve escalated customer issues promptly and effectively. 5. Inventory & Merchandising: Monitor inventory levels to ensure stores maintain optimal stock availability. Coordinate with the supply chain and merchandising teams to implement effective stock replenishment processes. Guide store teams on visual merchandising and store layout to enhance the shopping experience. 6. Compliance & Standards: Ensure adherence to legal, safety, and operational compliance requirements across all stores. Conduct regular audits to identify and address compliance gaps. 7. Strategic Planning & Reporting: Collaborate with senior management to develop and execute district-level strategies. Prepare and present periodic performance reports, highlighting key achievements, challenges, and recommendations. Identify market opportunities and propose initiatives to enhance store performance. 8. Cost Optimization: Monitor and control operational costs within the district. Implement initiatives to improve efficiency and profitability without compromising quality. Preferred candidate profile Bachelors degree in Business Administration, Retail Management, or a related field (MBA preferred). 5+ years of experience in retail management, with at least 2 years in a multi-store leadership role. Proven track record of achieving sales, operational, and financial targets. Strong understanding of retail operations, customer behavior, and market trends Skills & Competencies Strong leadership and team management skills with the ability to inspire and motivate teams. Excellent communication, negotiation, and problem-solving abilities. Analytical mindset with expertise in sales data interpretation and performance improvement. Customer-centric approach with a focus on delivering exceptional shopping experiences. Proficiency in retail analytics, reporting tools, and ERP systems. Ability to manage multiple priorities and adapt to a fast-paced environment. Why Join Us? Joining Bata India Limited means being part of a legacy brand that has consistently delivered quality and innovation in the footwear industry. As a District Manager in the COCO Division , you will play a pivotal role in driving operational excellence, delivering exceptional customer experiences, and contributing to the growth of a market leader.

Key Responsibilities Support end-to-end bulk hiring for frontline retail roles (e.g., Store Managers, Sales Associates, Cashiers). Assist in sourcing candidates through job portals, social media, references, and walk-ins. Conduct initial screening calls and coordinate interview schedules. Maintain and update the recruitment tracker , dashboards, and reports. Assist in organizing recruitment drives , campus hiring, and job fairs. Coordinate with regional HR and store managers for smooth onboarding. Ensure proper documentation and compliance with hiring processes. Requirements Pursuing or recently completed MBA/PGDM in HR or a related field. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Comfortable with Excel, Google Sheets, and basic HR systems. Interest in retail operations and high-volume recruitment. What You'll Gain Hands-on experience in high-volume retail hiring . Exposure to recruitment strategy, employer branding, and HR operations. Networking opportunities with HR leaders in one of Indias leading retail brands. A certificate and letter of recommendation upon successful completion. To Apply : Send your updated resume and a short cover letter to richa.dubey@bata.com with the subject line: Talent Acquisition Internship - Retail Hiring .

J OB DESCRIPTION Position Title: Business Development Manager- Franchise Immediate Superior: Senior Manager Real Estate Experience- 5-7 years of work experience in Franchisee store expansion Location - Geographical Understanding; Bihar, Orissa, Jharkhand Primary responsibilities:Real Estate Site Selection and Analysis • To identify and evaluate all real estate opportunities through site visits, site selection metrics and criteria, demographic analysis and research to ensure the best locations for the brand are secured • To manage metrics and criteria for which site selection decisions will be made (research analytics, financial performance, revenue prediction models) • To identify franchise opportunities with multiple and cross border landlords to achieve best possible deal making • To manage external Real Estate resources in locating and evaluating potential sites, especially the cross-border strategic landlords • To work closely with all key stakeholders such as franchisees, retail, sales, store development teams to ensure the right site selection, lease negotiation and finalization. • Identify relocation Opportunities in the region • Renegotiations of Non- Performing stores for Rent reduction or closure terms. • Competitor and Market Analysis Lease Negotiations • To negotiate letters of intent and key lease deal points to the brands advantage for new stores • To present the Bata retail concepts to prospective landlords • To evaluate existing store portfolio to actively drive rent reductions, recommend lease renewals and terminations and negotiate renewals and extensions where appropriate • Negotiate the extension terms of the store which are near to expiry period along with the Retail Manager Management of Lease Administration • Liaison with Landlords/Mall Owner/Property dealers.• Complete or review appropriate legal documents and forms related to the rent or lease. • Prepare detailed budgets and financial reports for properties. • Development of vendors for effective real estate management. • Manage the properties in the most efficient and profitable manner possible in the existing market conditions consistent with the goals and objectives of the company • Effectively maintain knowledge of property and competitive Properties practices through consistent evaluation of market conditions and trends • Evaluate and recommend changes on rent/pricing strategies. • Interact regularly with the landlord, developer and property consultants for the region

Corporate - Finance Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers.

Corporate - Institutional & Distribution Business Bangalore About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Role ASM – Institution Title ASM – Institution Grade: M-III – Asst. Manager Experience 5-8 years in servicing B2B customers, specialization PPE/industrial products, Schools etc. Preferred Brands – Liberty, Acme, Hillson, Allan Cooper, Honeywell, Karam etc. Immediate Supervisor Regional Manager Education Graduation ( Preferably MBA) CTC As per Norm Job Responsibilities: The area sales manager will be responsible for servicing B2B and channel customers of assigned territory. They should have basic knowledge of safety/school footwear & market segments. They will be ensuring the achievement of Turnover targets. They will also be responsible for dealing with various stakeholders effectively and maintaining systems & processes. They will also contribute towards building an effective sustainable business. Primary responsibilities: 1. Visiting of Corporate/Industrial / school vendors / School customers & creating database. 2. Control over channel business and expansion. 3. Plan accounts / Trade at a strategic level and target specific industries. 4. Ensure end to end execution of the orders by coordinating with all stakeholders. Other responsibilities: Sales, Value and Volume Ensure Annual, Quarterly and Monthly goals are achieved at Turnover Ensure that along with Primary, secondary sales are also met Provide timely information on Collected orders for the forecasting of the products Building Sustainable Institutional Business Complete mapping of all major Institutional customers, understand their buying patterns, establishing the relationship with key decision makers and addressing their requirements within reasonable time to maintain the growth momentum of Bata. Ensure that Customers outstanding in the assigned territory is within the DSO (Days Sales Outstanding) norms of the organization. Generate the exhaustive database of all B2B customers in the assigned territory which would in turn be useful for business expansion in the coming year and also give an understanding of their buying pattern. Generate the Sales Funnel report for the assigned territory on monthly basis. Maintaining & monitoring of complete data on submitted bids in the assigned territory. Repeat business from Large Business accounts and ensure that they are handled with care to build a long-term relationship with them. To push all products of Bata with Large Accounts /Schools / Trade Distributor Management Identify and enroll new channel partners to ensure best coverage of territory to increase sales in the area Engage with Channel partners to ensure short- and long-term objective alignment on the objectives along with the key responsibilities of these partners e.g ROI discussions, dedicated Sales manpower for Bata Joint visit to all customers along with Distributor Sales team on regular basis to increase the Customer base among small & medium size customers. Screening of customer claims and ensure their settlement Review Terms of Trade between Distributors and the Trade to ensure high service levels and win-win arrangements to conduct smooth business Systems & Process Management Ensure system hygiene is maintained by implementing settlement procedures, issue resolutions and escalation matrix Competitive Intelligence Generate & share the information on competitive landscape in the assigned territory including new product launches, pricing information and policies. Bata Competencies: Core Competencies Strategic Thinking Problem Solving Collaboration Operating Discipline

Retail - Retail Operations - Retail East RANCHI, PATNA About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description JOB DESCRIPTION OF AUTHORIZED PERSONNEL Page : 1 - 2 Position Title: Business Development Manager- Franchise Immediate Superior: Senior Manager – Real Estate Experience- 5-7 years of work experience in Franchisee store expansion Location - Geographical Understanding; Bihar, Orissa, Jharkhand This job description reflects the general details considered necessary to describe the principle functions of the job identified and shall not be construed as a detailed description of all of the work requirements that may be inherent in the job. Bata India believes in building a culture of Collaboration, Accountability, Responsibility, Agility & Innovation where every employee is proud of making a difference. We are an inclusive workplace and encourage diverse talent, views and competences which contribute towards our innovation journey. Primary responsibilities: Real Estate Site Selection and Analysis To identify and evaluate all real estate opportunities through site visits, site selection metrics and criteria, demographic analysis and research to ensure the best locations for the brand are secured To manage metrics and criteria for which site selection decisions will be made (research analytics, financial performance, revenue prediction models) To identify franchise opportunities with multiple and cross border landlords to achieve best possible deal making To manage external Real Estate resources in locating and evaluating potential sites, especially the cross-border strategic landlords To work closely with all key stakeholders such as franchisees, retail, sales, store development teams to ensure the right site selection, lease negotiation and finalization. Identify relocation Opportunities in the region Renegotiations of Non- Performing stores for Rent reduction or closure terms. Competitor and Market Analysis Lease Negotiations To negotiate letters of intent and key lease deal points to the brands advantage for new stores To present the Bata retail concepts to prospective landlords To evaluate existing store portfolio to actively drive rent reductions, recommend lease renewals and terminations and negotiate renewals and extensions where appropriate Negotiate the extension terms of the store which are near to epiry period along with the Retail Manager Management of Lease Administration Liaison with Landlords/Mall Owner/Property dealers. Complete or review appropriate legal documents and forms related to the rent or lease. Prepare detailed budgets and financial reports for properties. Development of vendors for effective real estate management. Manage the properties in the most efficient and profitable manner possible in the existing market conditions consistent with the goals and objectives of the company Effectively maintain knowledge of property and competitive Properties practices through consistent evaluation of market conditions and trends Evaluate and recommend changes on rent/pricing strategies. Interact regularly with the landlord, developer and property consultants for the region Job Requirement JOB DESCRIPTION OF AUTHORIZED PERSONNEL Page : 1 - 2 Position Title: Business Development Manager- Franchise Immediate Superior: Senior Manager – Real Estate Experience- 5-7 years of work experience in Franchisee store expansion Location - Geographical Understanding; Bihar, Orissa, Jharkhand This job description reflects the general details considered necessary to describe the principle functions of the job identified and shall not be construed as a detailed description of all of the work requirements that may be inherent in the job. Bata India believes in building a culture of Collaboration, Accountability, Responsibility, Agility & Innovation where every employee is proud of making a difference. We are an inclusive workplace and encourage diverse talent, views and competences which contribute towards our innovation journey. Primary responsibilities: Real Estate Site Selection and Analysis To identify and evaluate all real estate opportunities through site visits, site selection metrics and criteria, demographic analysis and research to ensure the best locations for the brand are secured To manage metrics and criteria for which site selection decisions will be made (research analytics, financial performance, revenue prediction models) To identify franchise opportunities with multiple and cross border landlords to achieve best possible deal making To manage external Real Estate resources in locating and evaluating potential sites, especially the cross-border strategic landlords To work closely with all key stakeholders such as franchisees, retail, sales, store development teams to ensure the right site selection, lease negotiation and finalization. Identify relocation Opportunities in the region Renegotiations of Non- Performing stores for Rent reduction or closure terms. Competitor and Market Analysis Lease Negotiations To negotiate letters of intent and key lease deal points to the brands advantage for new stores To present the Bata retail concepts to prospective landlords To evaluate existing store portfolio to actively drive rent reductions, recommend lease renewals and terminations and negotiate renewals and extensions where appropriate Negotiate the extension terms of the store which are near to epiry period along with the Retail Manager Management of Lease Administration Liaison with Landlords/Mall Owner/Property dealers. Complete or review appropriate legal documents and forms related to the rent or lease. Prepare detailed budgets and financial reports for properties. Development of vendors for effective real estate management. Manage the properties in the most efficient and profitable manner possible in the existing market conditions consistent with the goals and objectives of the company Effectively maintain knowledge of property and competitive Properties practices through consistent evaluation of market conditions and trends Evaluate and recommend changes on rent/pricing strategies. Interact regularly with the landlord, developer and property consultants for the region

Retail - Retail Operations - Retail South 2 Vizag About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers.

Corporate - Legal Kolkata About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Qualification and Job description for Manager-Legal for the position at Gurgaon Qualification LL. B degree from reputed institution. 5 - 7 years of experience in working with in-house teams in Corporate houses or law firms. Should have fare knowledge of drafting agreements and contracts such as commercial contracts, Lease, Leave & Licence and Joint Retail Venture Agreements and other miscellaneous documents such as Cancellation Deed, Attornment Deed, Affidavits, undertaking, declaration, indemnity bond and Bank guarantee. Should have knowledge of litigation especially pertaining to Bhartiya Nyaya Sahinta, Nagarik Suraksha Sahinta eviction, labour, consumer, NI act, laws related to Intellectual property, Legal Metrology etc. including the court procedures. Should have ability to interact and deal independently with Advocates, Government and Police Authorities. Should be open to travel and relocated across the Country. Should have excellent verbal and written communication skills. Should be a good team player. High professional integrity and ethical standards. Should be responsible and able to manage day-to-day work independently. Good command of MS Excel, MS word and Power Point etc. Job Description Drafting and vetting of commercial contracts Drafting and vetting of Lease, Leave and Licence and JRV. Manage the legal issues including the pending litigation of PAN India of the Company with active coordination with Corporate legal team. Maintaining and updating of MIS by taking day to day updates from the Company’s on-board counsels and report to HO on daily basis. Maintaining the case files and records in a very structured manner. Review Due Diligence Reports of the new properties proposed for acquisition for new retail stores. Review of Sale Deed, Gift Deeds, Transfer Deeds or any other documents of the land lords by which the right and title of the existing retail store property is transferred, in case of such title transfer and provide inputs to the corporate legal team and support in preparing the requisite documentation to protect the interest of the Company. Coordinating with other regional cross functions/stakeholders with respect to data requirement for the existing pending cases and the fresh cases which are proposed to be filed. Prepare basic draft or review the draft of pleadings prepared by the external counsel and share the inputs with the corporate legal team. Undertake research work and assist the Corporate office legal team to prepare the case. Appearance and depose in the Courts for and on behalf of the Company as and when required in Bangalore or other Courts anywhere in South region. Independently dealing with Government and Police authorities. . Drafting of Police Complaints, submitting in the Police Station and getting the FIR registered in case of any such issue arises. Calculation or the verification of the calculation of stamp duty on the registration of the lease agreements of the retail stores. Extend all the possible required legal support to any of the function/vertical at any time. Management & supervision of compliance of various statutory laws related to Shop & Establishment, Labour Laws, etc. as applicable to the Company.

Corporate - Institutional & Distribution Business Kolkata About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Experience 6-10+ years in servicing B2B & Channal network, specialization in industrial / safety footwear/ PPE/industrial products/Education Industry Preferred Brands – Liberty, Malcom, Acme, Hillson, Allan Cooper, Honeywell, Karam etc. Job Descriptions: The Area sales manager will be responsible for monitoring and expanding B2B and channel business in the assigned region. He should have complete Insite about regional geographic & market potential, knowledge of safety footwear & market segments. Responsible for achieving targeted business goals, dealing with cross function teams effectively to keep business in good health. Ensure collection from credit customers as per BIL policy. Education Graduation & above Primary responsibilities: 1. Regular update of customer funnel & review with respective area in charge on its progress. 2. Control over channel business and expansion. 3. Complete understanding of BIS standards and its application on products. 4. Monitor customer service and settlement of all operational issues. 5. Drive product promotion and it’s awareness among targeted customers. Other responsibilities: Sales, Value and Volume Ensure Annual, Quarterly and Monthly goals are achieved at Turnover. Ensure that along with Primary, secondary sales are also met as per target. Business forecast on a monthly quarterly and seasonal basis. Building Sustainable Institutional Business Complete mapping of all major Institutional customers, understanding buying patterns, establishing the relationship with key decision makers and addressing their requirements within reasonable time to maintain the growth momentum of Bata. Distributor Management Engage with Channel partners to ensure short- and long-term objective alignment on the objectives along with the key responsibilities of these partners. Systems & Process Management Ensure system hygiene is maintained by implementing settlement procedures, issue resolutions and escalation matrix. Competitive Intelligence Generate & share information on competitive landscape in the assigned territory including new product launches, pricing information and policies. Bata Competencies: Core Competencies Strategic Thinking Problem Solving Collaboration Operating Discipline Job Requirement Core Competencies Strategic Thinking Problem Solving Collaboration Operating Discipline

Retail - Retail Operations Ahmedabad About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Primary responsibilities: Planning  To prepare the seasonal estimates of all stores in advance and to submit proposals for remodeling of existing stores.  To find out new locations and negotiate for our expansion to increase business and market share.  To constantly analyze & inform H.O. about market trends & general economic trends in respective areas & how these trends might affect our business.  To submit proposals for temporary outlets to achieve extra business & clear stock.  In exceptional cases to co-ordinate with chief buyer to prepare specific shoe line collection for specific store to adapt to the market properly. Merchandising/Store Management  To ensure that all stores are always supplied with NOOS articles.  To initiate actions to inter-transfer excess stocks on regular basis.  To monitor and clear store wise aged merchandise and ensure no stock older than 12 months in shops.  To ensure that RM80/60 & other statements are forwarded according to schedule.  To decide to clear the stock which is not in complete assortment  To coordinate with buyers to ensure that we have adequate stock of all price range with high impact in turnover.  To study and report competitors’ actions in the district.  To ensure that customer claims are settled logically and properly as per company policy.  To take specific initiatives to sell slow movers in the stores.  To ensure that physical inventory matches with POS report. Promotion and Display  To ensure that Company Policy & directions on displays are followed to maintain the highest standard of continuous aggressive display & advertising in each store.  To ensure the display of New Arrivals and chosen for you Articles in the prime area in every store.  To ensure that seasonal guidelines are being implemented in the respective stores Administration and Finance:  To ensure that store operation expenses are as per Company Policy and Circulars issued from time to time.  To monitor regularly and arrange settlement of Bulk sale receivable (1042 A/C), Suspense Account (1046), Money-On-Way (1016) Accounts and Goods-On-Way (1302) Account on fortnightly basis. All items in these accounts to be settled within 3 weeks from the date of origin.  To take physical inventories of every store, agency at least once a season and to initiate appropriate action promptly in case of shortage as per Company Policy.  To ensure deposit of sale proceeds in the bank next day. Must pending/ delayed ensure no remittance from any of the store of the district.  To check and ensure that any Price changes as per circulars of the Company are properly implemented.  To prepare a fortnightly traveling and working plan and to submit for approval of Retail Manager.  To ensure that terms and conditions of the tenancy/lease agreement with the landlords of the stores are strictly adhered to and appropriate measures are taken to renew/extend the agreements.  To ensure that company assets are maintained in good condition. All new furniture received by the store is included in the furniture statement of the store. Complete and updated furniture statement must be available at the store.  In case of any loss due to theft, fire or burglary, necessary requirements for Insurance claims are complied with.  To ensure full implementation of Company’s instructions as specified in circulars are applied within the specified deadlines in the district.  To ensure full compliance of the Chart of Authority of the Company issued from time to time.  To initiate disciplinary action against recalcitrant store employees and against manager with inventory shortage above company standard in accordance with the set Rules of the Company. Personnel  To ensure that all stores are within the approved number of personnel.  To ensure that the store personnel are presentable, properly trained, well groomed and provide best service to customers.  To ensure that managers and store personnel are familiar with Company’s objectives and goals and work towards their achievements.  To develop lines of communications which will ensure a continuous flow of information with subordinates as well as management  To ensure that Store Manager is allocating objectives to all personnel on daily/weekly basis and ensure that morning meetings are conducted in the stores.  To participate in selection of shop employees and managers for promotion to higher type shops as and when required.  To train store personnel on ‘Bata 5 Steps of Customer Service’ to render best services to our customers. Business Plan achievement  Prepare, implement, and achieve operational business plan and estimates for the efficient operation of your region.  Work closely with the product development manager and the merchandise manager in the development creation and timely establishment of a shoe line.

Retail - Retail Operations - Retail North Noida About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Primary responsibilities: Planning  To prepare the seasonal estimates of all stores in advance and to submit proposals for remodeling of existing stores.  To find out new locations and negotiate for our expansion to increase business and market share.  To constantly analyze & inform H.O. about market trends & general economic trends in respective areas & how these trends might affect our business.  To submit proposals for temporary outlets to achieve extra business & clear stock.  In exceptional cases to co-ordinate with chief buyer to prepare specific shoe line collection for specific store to adapt to the market properly. Merchandising/Store Management  To ensure that all stores are always supplied with NOOS articles.  To initiate actions to inter-transfer excess stocks on regular basis.  To monitor and clear store wise aged merchandise and ensure no stock older than 12 months in shops.  To ensure that RM80/60 & other statements are forwarded according to schedule.  To decide to clear the stock which is not in complete assortment  To coordinate with buyers to ensure that we have adequate stock of all price range with high impact in turnover.  To study and report competitors’ actions in the district.  To ensure that customer claims are settled logically and properly as per company policy.  To take specific initiatives to sell slow movers in the stores.  To ensure that physical inventory matches with POS report. Promotion and Display  To ensure that Company Policy & directions on displays are followed to maintain the highest standard of continuous aggressive display & advertising in each store.  To ensure the display of New Arrivals and chosen for you Articles in the prime area in every store.  To ensure that seasonal guidelines are being implemented in the respective stores. Administration and Finance  To ensure that store operation expenses are as per Company Policy and Circulars issued from time to time.  To monitor regularly and arrange settlement of Bulk sale receivable (1042 A/C), Suspense Account (1046), Money-On-Way (1016) Accounts and Goods-On-Way (1302) Account on fortnightly basis. All items in these accounts to be settled within 3 weeks from the date of origin.  To take physical inventories of every store, agency at least once a season and to initiate appropriate action promptly in case of shortage as per Company Policy.  To ensure deposit of sale proceeds in the bank next day. Must pending/ delayed ensure no remittance from any of the store of the district.  To check and ensure that any Price changes as per circulars of the Company are properly implemented.  To prepare a fortnightly traveling and working plan and to submit for approval of Retail Manager.  To ensure that terms and conditions of the tenancy/lease agreement with the landlords of the stores are strictly adhered to and appropriate measures are taken to renew/extend the agreements.  To ensure that company assets are maintained in good condition. All new furniture received by the store is included in the furniture statement of the store. Complete and updated furniture statement must be available at the store.  In case of any loss due to theft, fire or burglary, necessary requirements for Insurance claims are complied with.  To ensure full implementation of Company’s instructions as specified in circulars are applied within the specified deadlines in the district.  To ensure full compliance of the Chart of Authority of the Company issued from time to time.  To initiate disciplinary action against recalcitrant store employees and against manager with inventory shortage above company standard in accordance with the set Rules of the Company. Personnel  To ensure that all stores are within the approved number of personnel.  To ensure that the store personnel are presentable, properly trained, well groomed and provide best service to customers.  To ensure that managers and store personnel are familiar with Company’s objectives and goals and work towards their achievements.  To develop lines of communications which will ensure a continuous flow of information with subordinates as well as management  To ensure that Store Manager is allocating objectives to all personnel on daily/weekly basis and ensure that morning meetings are conducted in the stores.  To participate in selection of shop employees and managers for promotion to higher type shops as and when required.  To train store personnel on ‘Bata 5 Steps of Customer Service’ to render best services to our customers. Business Plan achievement  Prepare, implement, and achieve operational business plan and estimates for the efficient operation of your region.  Work closely with the product development manager and the merchandise manager in the development creation and timely establishment of a shoe line.  Suggest price policy, have up to date calculations on the shoe categories and monitor the profitability (EBIT) of stores. Budgeting, Control and Spending  To arrange for necessary budget outlays available for business spending requirements.  To initiate measures for optimization of resources to control on expenses in all business areas with a particular focus on personnel cost and productivity.  Control expenses and see that expenditures are within approved limits, check weekly profit and loss account and take corrective actions. Business Performance Monitoring  To review and monitor performance of all stores in the region on ongoing basis to exercise control, issue necessary direction, uninterrupted support, and corrective actions so as to enhance the efficiency of entire regional business value chain.  To ensure that there is an achievement of the required business growth over the previous year.  To ensure the following is achieved – Estimated margin, Maximum six weeks sale in stocks available across chain, 60% of lines with complete assortment, stock not more than 12 months. Merchandise Management  Overall responsibility of maintaining stock standard at or within the approved level, while at the same time ensuring proper supply at the stores.  Control over quality and age of merchandise and act in regard to liquidation of seasonal merchandise or slow-moving articles. Market Intelligence and Strategy implementation  Visit competitors’ store and keep a tab on events occurring in marketplace so as to devise an appropriate strategy to excel in competition.  Visit the stores regularly for the purpose of planning market strategy, reviewing the status of stock and supply, discussing with shop managers and shop employees and finally the product. People Management  Hiring of appropriate staff  Training of people on Product, Competitive products, Consumer and Operations  Motivation and retention of staff  Career Planning for high potential employees within the organization  Proactive succession planning for key roles within the Business

Corporate - Finance Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers.

Corporate - Legal Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Position: Senior Executive - Legal Key Qualifications LL.B. degree from a recognized and reputed law school/institution. Minimum of 3 years of experience working in an in-house legal department of a corporate or a law firm. Solid understanding of litigation processes, court procedures, Contracts & Legal documentation. Proficiency in civil and criminal laws, with specific experience in areas such as: Recovery suits Property disputes Negotiable Instruments Act (NI Act) Consumer protection laws Intellectual Property Rights (IPR) Legal Metrology Labour laws (preferred) Key Responsibilities Litigation & Dispute Management Manage and coordinate pending litigation matters across India in coordination with external counsels and the corporate legal team. Maintain and update legal MIS, ensuring accurate daily reports to the head office. Draft and review legal pleadings prepared by external counsels; provide inputs and coordinate with the corporate legal team. Appear and depose on behalf of the company in courts, especially in Bangalore or other locations across South India when required. Liaise and coordinate independently with advocates, government officials, and law enforcement agencies. Prepare and submit police complaints; assist in FIR registration as needed. Contract Management & Documentation Draft, review, and vet commercial contracts, lease deeds, leave & license agreements, joint venture agreements (JVA), and related documents. Prepare legal documentation including but not limited to: Cancellation deeds Attornment letters Novation agreements Declarations, undertakings, indemnity bonds, and bank guarantees Review and advise on title documents such as sale deeds, gift deeds, and transfer deeds for property acquisitions. Assist with due diligence and provide legal support during property acquisition for retail expansion. Skills & Competencies Strong drafting and legal research skills Excellent verbal and written communication High level of professional integrity and ethical standards Proficiency in MS Office (Word, Excel, PowerPoint) Self-driven, responsible, and able to manage work independently Team player with a proactive and solution-oriented mindset Willingness to travel or relocate across India as per organizational requirements

Retail - Franchisee Operations Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Job Summary: The Business Analyst will be responsible for supporting various operational and strategic functions within the company. This role involves preparing and maintaining critical reports, updating data hierarchies, projecting weekly business metrics, and contributing to performance analysis and cross-functional updates. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate insights effectively. Key Responsibilities: Data Analysis and Reporting: Collect, analyse, and interpret data to generate actionable insights. Develop and maintain regular and ad-hoc reports to support business decision-making. Ensure accuracy and timeliness of all data and reports 1.operational Support: Maintain and update operational databases and systems. Ensure data integrity and accuracy across various business units. Collaborate with other departments to ensure seamless data flow and consistency. 3. Performance Monitoring: Track and report on key performance indicators (KPIs) to assess business performance. Identify trends, patterns, and areas for improvement. recommendations based on data analysis to optimize operations. 2. Forecasting and Projections: Develop and manage forecasting models to project future business performance. Analyze historical data and market trends to inform projections. Present forecasts to senior management and stakeholders. 5. Dashboard Development and Maintenance: Create and maintain dashboards to visualize business metrics and performance. Ensure dashboards are updated regularly and reflect accurate data. Work with cross-functional teams to identify key metrics and data sources. 3. Cross-Functional Collaboration Collaborate with various departments to gather information and provide analytical support. Participate in cross-functional meetings to provide data-driven insights. Support initiatives and projects that require cross-functional coordination Performance Reviews and Presentations: Prepare materials for performance reviews and executive meetings. Summarize and present key performance data to stakeholders. Communicate findings and recommendations effectively to diverse audiences. 4. Continuous Improvement: Identify opportunities for process improvements and efficiencies. Implement best practices in data management and analysis. Stay updated on industry trends and technologies to enhance analytical capabilities.

Corporate - Internal Audit Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Key responsibilities: § Conduct Process and operational Audits as per Internal Audit Plan, with the support of the Process Audit Lead § Coordinate with internal departments to gather information and feedback on audit queries. § Conduct data analysis to support audit findings and identify potential issues proactively identify control weaknesses or risks. § Oversees the progress of audits conducted by external firms, ensuring the completion of audits within specified timelines. § Communicate effectively with internal stakeholders across various functions and departments to ensure audit understanding and cooperation. § Track the implementation of audit recommendations identified and reported in internal audit reports, ensuring timely and effective resolution of issues. § Identify and suggest improvements to audit processes, methodologies and tools. § Participate in investigations/ special audits § Assist Process Audit Lead in preparation of Audit Committee Meetings/ other presentations deck. § Assist Process Audit lead in preparing data/ MIS as required for Global/ Domestic reporting. Experience § Chartered Accountant with minimum 3+ years of experience in Internal Audit, with good knowledge of internal audit framework and auditing standards § CIA certification is desirable. § Good knowledge of Excel and Power Point for regular work Job Requirement Skills § Strong analytical skills, excellent communication and interpersonal skills, ability to work independently and as part of a team.

Corporate - Human Resources - Human Resource Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Job Responsibilities: Manage end-to-end mass recruitment for various roles, ensuring quality and quantity hiring. Develop innovative sourcing strategies to attract high-volume candidates through job portals, social media, employee referrals, and campus hiring. Build and maintain a strong talent pipeline to meet the company's workforce needs. Work closely with hiring managers and HR teams to understand workforce requirements and deliver on hiring targets. Conduct bulk interviews, drive recruitment events, and manage vendor partnerships for large-scale hiring. Ensure a seamless candidate experience and improve offer-to-joining ratios. Utilize recruitment metrics and analytics to optimize hiring strategies. Key Requirements: 7-10 years of experience in talent acquisition, specifically in mass/bulk hiring. Strong experience in BPO/KPO, retail, BFSI, manufacturing , or any high-volume hiring industry is preferred. Expertise in sourcing through Naukri, LinkedIn, Shine, Indeed, and other platforms . Ability to manage multiple hiring drives and meet tight deadlines. Excellent communication, negotiation, and stakeholder management skills. Knowledge of recruitment analytics and ATS (Applicant Tracking Systems) is a plus. Education: MBA/PGDM in HR preferred Job Requirement 7-10 years of experience in talent acquisition, specifically in mass/bulk hiring. Strong experience in BPO/KPO, retail, BFSI, manufacturing , or any high-volume hiring industry is preferred. Expertise in sourcing through Naukri, LinkedIn, Shine, Indeed, and other platforms .

SCM - Logistics - RDC Gurgaon About Us Bata India is the largest retailer and leading manufacturer of footwear in India, and it is part of the Bata Shoe Organization. Incorporated as Bata Shoe Company Private Limited in 1931, the company was set up initially as a small operation in Konnagar (near Calcutta) in 1932. In January 1934, the foundation stone for the first building of Bata’s operation - now called the Bata. In the years that followed, the overall site was doubled in area. This township is popularly known as Batanagar. It was also the first manufacturing facility in the Indian shoe industry to receive the ISO: 9001 certification. The Company went public in 1973 when it changed its name to Bata India Limited. Today, Bata India has established itself as India’s largest footwear retailer. Its retail network of over 1375 stores gives it a reach / coverage that no other footwear company can match. The stores are present in good locations and can be found in all the metros, mini-metros and towns. Bata’s smart looking new stores supported by a range of better quality products are aimed at offering a superior shopping experience to its customers. The Company also operates a large non-retail distribution network through its urban wholesale division and caters to millions of customers through over 30,000 dealers. Job Description Role Overview: We are seeking a highly organized and proactive Ecommerce Logistics Executive to manage and streamline logistics and fulfilment operations for Bata India’s Ecommerce business. This role will serve as the single point of contact for all logistics and supply chain activities related to Ecommerce orders (B2B and B2C), ensuring timely and accurate delivery to customers. Key Responsibilities: Act as the logistics SPOC for Bata India’s Ecommerce operations, ensuring timely and complete order fulfilment. Coordinate with 3PL warehouse teams to ensure timely inbound, put-away, inventorying, picking, packing, and dispatch of Ecommerce orders. Manage the processing, fulfilment, and delivery of B2B purchase orders in line with marketplace appointment schedules. Collaborate with transporters and the transportation team to ensure timely, efficient deliveries to B2B and B2C customers. Oversee contracts and operations with B2C 3PL partners to ensure compliance with SLAs for inbound GRNs, outbound invoicing, and return processing. Ensure customer returns are processed promptly to maintain inventory accuracy and maximize availability of saleable stock. Monitor and track monthly performance of Ecommerce 3PL partners and drive continuous improvements in cost and process efficiency. Ensure Ecommerce logistics operations stay within budget while meeting performance and service targets. Lead monthly reviews with business teams and 3PL partners to discuss operational metrics, address challenges, and drive improvements. Coordinate warehouse stock audits and ensure high inventory accuracy. Represent the logistics function in Ecommerce’s S&OP and Monthly Business Reviews. Handle customer inquiries, resolve issues, and manage returns or cancellations. Use data to analyze operations, identify trends, and implement improvement initiatives. Track and report on key performance indicators (KPIs) to support decision-making and operational excellence. Job Requirement Key Skills & Competencies: Strong understanding of Ecommerce logistics, including B2B and B2C order fulfilment, warehousing, transportation, and inventory management. Excellent problem-solving abilities to resolve logistics and fulfilment challenges effectively. Strong organizational and multitasking skills with the ability to meet tight deadlines. Excellent verbal and written communication skills to coordinate with internal teams, customers, and external partners. Proficiency in ERP systems, Warehouse Management Systems (WMS), and reporting tools to manage and analyze operational data. Qualifications: Graduate in any discipline; MBA preferred. 6-8 years of experience in logistics operations, with at least 4-6 years in Ecommerce logistics (B2B and B2C), preferably in Retail, FMCG, F&B, or Ecommerce sectors. Preferred Industry Background: FMCG / Retail / Ecommerce / Food & Beverages 3PL service providers with experience managing Ecommerce operations for Retail, FMCG, or F&B clients (e.g., DSV, DHL, DP World)