General Manager - Operations

Job Summary:

We are seeking a dynamic and experienced General Manager to oversee the day-to-day

operations of Medical College Hospital and Research Centre. The General

Manager will ensure smooth coordination between departments, uphold regulatory

compliance, support academic and healthcare excellence, and maintain a high standard of

patient care and student experience.

Key Responsibilities:

Administrative & Operational Management:

● Oversee day-to-day operations of both college and hospital.

● Supervise non-medical staff, department heads, and administrative personnel.

● Ensure adherence to institutional policies, quality standards, and compliance

requirements.

● Coordinate with faculty, medical professionals, and management to ensure

institutional goals are met.

Academic Coordination:

● Support the academic calendar by coordinating with the Principal and academic

departments.

● Monitor the smooth functioning of lectures, student schedules, examinations, and

internships.

● Help streamline admission processes, academic audits, and university

communications.

Hospital Operations:

● Monitor patient care services, including OPD/IPD operations, pharmacy, therapy

units, and diagnostic services.

● Ensure seamless integration of Ayurvedic treatment practices with modern patient

care standards.

● Work closely with the Medical Director and Head Doctors for quality control and

feedback.

HR & Staff Management:

● Handle recruitment, onboarding, attendance, and performance evaluations of

non-clinical staff.

● Ensure professional development and training opportunities are provided across

departments.

● Resolve grievances and promote a healthy workplace culture.

Finance & Resource Management:

● Oversee budgeting, procurement, and vendor management.

● Ensure timely billing, fee collection, and cost-effective utilization of hospital and

college resources.

● Coordinate with the accounts department for monthly reporting and audits.

Infrastructure & Facilities:

● Maintain cleanliness, safety, and functionality of campus infrastructure.

● Oversee AMC contracts, maintenance schedules, security, and transport facilities.

Regulatory & Compliance:

● Ensure the institution complies with AYUSH, CCIM/National Commission for Indian

System of Medicine (NCISM), RGUHS, NABH, and other regulatory bodies.

● Manage documentation, licensing, and periodic inspections.

Liaison & Representation:

● Act as the point of contact for government agencies, university officials, healthcare

partners, and stakeholders.

● Represent the institution in meetings, events, and official communications.

Qualifications & Skills:

● Bachelor’s degree in Hospital Administration, Healthcare Management, Business

Administration, or related field (MBA preferred).

● Minimum 10 years of experience in hospital/medical college administration or

healthcare operations.

● Strong leadership, organizational, and communication skills.

● Familiarity with Ayurvedic systems and regulatory bodies is an added advantage.

● Proficiency in English and Kannada (preferred).

Job Type: Full-time

Pay: ₹50,000.00 - ₹75,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Paid sick time
• Provident Fund

Application Question(s):

• Doddaballapura work Location

Experience:

• Healthcare management: 10 years (Required)

Language:

• English and Kannada (Required)

Location:

• Bangalore, Karnataka (Required)

Work Location: In person