Fundraising Director

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About Certified Listeners Society (CLS)

Certified Listeners Society is a registered not-for-profit in Canada, operating in India under the Certified Listener Foundation (PAN: AAMCC8781F). Through our digital platform, we offer free 24/7 emotional support and have impacted over 1.5 million individuals globally. Through innovative volunteer programs like IGNiTE365, CLS provides 24/7 emotional support, tools for generational wellness, and community-led healing.

To learn more about CLS, you can visit our social media and websites.

• Facebook
  - https://www.facebook.com/CertifiedListeners
• Instagram - https//www.instagram.com/certified_listeners_society/
• ·LinkedIn - https://www.linkedin.com/company/certified-listeners-society/

• Website CND

  - https://certifiedlisteners.org/

• Website IND

  - https://certifiedlisteners.in/

Position Overview

The Fundraising Manager will play a critical leadership role in building and scaling CLS India’s volunteer-powered peer-to-peer fundraising program (40%), face-to-face fundraising program (30%), while also developing and executing strategies to secure institutional funding through philanthropic and Corporate Social Responsibility (CSR) donations (20%) and government grants (10%).

Key Responsibilities

1) Peer-to-Peer Volunteer Fundraising Program (Primary Focus – 40%)

• Lead and manage the fundraising activities of up to 6,000 volunteers per year (500/month) as part of CLS India’s iMPACT365 program.
• Design and implement volunteer onboarding, training, and performance tracking systems tailored to peer-to-peer fundraising.
• Coordinate incentives, including administering 10% performance-based bonus pay-outs to top-performing volunteers.
• Collaborate with the Marketing and Operations teams to provide fundraising toolkits, landing pages, campaign messaging, and reporting dashboards.
• Monitor performance and adjust strategies to improve retention, engagement, and fundraising results across monthly volunteer cohorts.
• Develop a system of recognition, leader boards, and testimonials to encourage sustained volunteer momentum.

2) Face-to-Face Fundraising Program (30%)

• Design and manage a high-impact face-to-face fundraising strategy to acquire new monthly donors in public spaces.
• Recruit, train, and supervise in-person fundraising teams across key urban areas.
• Develop outreach scripts, messaging materials, and branded visuals for effective public engagement.
• Track and analyse performance metrics including conversions, average donation size, and retention.
• Ensure accurate, real-time donor data collection and integration into CRM systems.

3) Institutional Fundraising & Donor Development (20%)

• Identify and apply for CSR opportunities, philanthropic foundation grants, and international funding aligned with CLS’s mission.
• Build and maintain a live database of CSR contacts, deadlines, and relationship status.
• Draft and submit high-quality proposals, presentations, and progress reports to institutional donors.
• Represent CLS India in meetings with corporate funders, philanthropic leaders, and aid agencies.
• Align grant activities and donor reporting with Canadian Head Office compliance standards.

4) Government Grant Acquisition (10%)

• Monitor and pursue relevant government grant opportunities at the national, state, and local level.
• Prepare all documentation required for grant applications, including budgets and compliance paperwork.
• Maintain relationships with key officials and program officers.
• Ensure grant deliverables and reporting deadlines are met.
• Track renewal timelines and manage follow-up submissions.

Qualifications & Experience

• Bachelor's or Master's degree in Non-profit Management, Communications, Business, or related field.
• 5+ years experience in fundraising, donor relations, or non-profit volunteer engagement.
• Proven experience managing large-scale fundraising campaigns, preferably with a peer-to-peer or grassroots component.
• Strong track record of securing grants or corporate partnerships in the non-profit sector.
• Fluency in English (written and verbal); proficiency in regional Indian languages is a plus.
• Comfortable with CRM tools, fundraising platforms, and managing data and pay out reports.
• Exceptional communication, organization, and leadership skills.

What We Offer

• An opportunity to shape the national volunteer fundraising model for emotional wellness in India.
• A dynamic, mission-driven team committed to breaking cycles of dysfunction and promoting generational healing.
• Ongoing mentorship and support from our Canadian HQ and international partners.
• Room to grow into a national leadership role within a fast-scaling social impact ecosystem.

To Apply:

• Please send your CV and a short cover letter to [Insert email/portal] with subject line: Application –

  Fundraising Manager, CLS India.