Position:
Factory Operations Head
Location:
Andheri / Kandivali, Mumbai
Industry:
Jewellery Manufacturing
Reporting To:
Managing Director
Job Summary
We are looking for a seasoned Factory Operations Head to manage the complete lifecycle of jewellery manufacturing—from raw gold intake to finished dispatch. This role demands a deep understanding of traditional and modern jewellery-making processes, precision in handling precious metals, and the ability to manage karigars, production units, and factory-level compliance. The ideal candidate will be both operationally hands-on and strategically driven, capable of running a high-value manufacturing setup seamlessly.
Key Responsibilities
- Lead and manage day-to-day operations of the jewellery factory including production planning, metal melting, casting, stone setting, polishing, QC, and dispatch
- Collaborate with merchandising, design, and sales teams to ensure design accuracy, timely delivery, and customization feasibility
- Oversee gold and diamond inventory movement, implement loss-prevention controls, and ensure adherence to hallmarking and BIS standards
- Supervise karigars, contractors, and in-house artisans—ensuring productivity, skill development, and workplace discipline
- Maintain stringent controls across all jewellery processes (including CAD, CAM, rubber moulding, wax setting, CNC, and laser engraving)
- Ensure security compliance for movement and storage of high-value goods; coordinate closely with security and audit teams
- Drive continuous improvement through process mapping, lean workflow practices, and technology-led tracking systems
- Coordinate preventive maintenance of factory infrastructure and jewellery machinery (vacuum casting machines, furnaces, rhodium tanks, etc.)
- Develop performance KPIs for each production unit and generate MIS reports for management reviews
- Ensure compliance with labour regulations, hygiene, workplace safety, and precious metal regulations
Qualifications & Skills
- Graduate/Diploma in Jewellery Manufacturing Technology, Mechanical Engineering, or Industrial Production
- Minimum 10-15 years in managing end-to-end factory operations in fine jewellery (gold, diamond, or platinum) manufacturing
- Strong command over production processes like 22K/18K gold jewellery, fusion work, and diamond-studded finishes
- Hands-on experience in dealing with karigars and shop floor dynamics
- Familiarity with jewellery-specific ERPs, inventory software, and advanced Excel
- High integrity and attention to detail, with proven track record in precious metal control, loss minimization, and timely order execution
Skills: security compliance,productivity,production planning,production planning tools,production oversight,polishing,organizational skills,leadership,ms excel,analysis,team development,compliance,output,casting,jewellery production management,management,metal melting,manufacturing,operations,metal handling,erp software,metal,workshop safety,jewellery manufacturing,reporting,precious metal management,process mapping,quality control,maintenance,design,inventory management,gold,lean workflow practices,organizational abilities,analytical skills,workshop safety standards,analytical abilities,process improvement,stone setting,erp systems,jokham management,finishing,dispatch,resource optimization,resource management