ERP Consultant

Job Title:

D365 Customer Engagement (CE)

Integration Developer

Responsibilities

Development & Customi

s

ation

• Design, develop, and enhance Microsoft Dynamics 365 CRM applications, including Power Platform (Power Apps, Power Automate, Power BI).
• Develop, customise, and extend Dynamics 365 solutions using C#, .NET, JavaScript, and TypeScript.
• Implement low-code/no-code solutions where applicable using Power Apps and Dataverse.
• Perform unit testing, debugging, and documentation for Dynamics 365 solutions.
• Ensure code quality, security, and scalability using best practices and modern development methodologies.
  

Technical Solutioning & Integration

• Understand client requirements and collaborate with functional consultants to translate business needs into technical solutions.
• Design and implement integrations with third-party applications using RESTful APIs, Azure Logic Apps, and Power Automate.
• Migrate and transform legacy data into Dynamics 365 using Azure Data Factory, SSIS, or custom ETL solutions.
• Develop and implement reports using Power BI and SSRS.
  

Testing & Deployment

• Conduct system and acceptance testing to validate solution accuracy, reliability, and performance.
• Provide effort estimation for development tasks to support project planning and prioritisation.
• Participate in deployment activities, ensuring a smooth transition from development to production.
• Follow Agile/Scrum methodologies for iterative development and deployment.
  

Support & Continuous Improvement

• Provide post-go-live technical support and troubleshooting assistance.
• Optimise system performance, ensuring alignment with industry best practices.
• Stay up to date with Microsoft's latest releases, updates, and best practices in Dynamics 365 and Power Platform.
• Identify and implement automation opportunities within Dynamics 365 using AI-driven tools.
  

Key Deliverables

• Development and customisation of Microsoft Dynamics 365 applications.
• Integration of Dynamics 365 with other enterprise systems and data sources.
• Technical documentation, including design specifications and user guides.
• System performance enhancements and continuous improvements.
• Providing technical support pre and post-implementation.
• Knowledge sharing and mentoring within the development team.
  

Required Skills & Qualifications

• Must have 5-10 years integration experience
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong experience with Microsoft Dynamics 365 (Customer Engagement, Sales, Service, Marketing, etc.).
• Proficiency in C#, .NET, JavaScript, and TypeScript for Dynamics 365 custom development.
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Hands-on experience with Azure services (Azure Functions, Logic Apps, API Management, etc.).
• Familiarity with Dataverse and Common Data Model (CDM).
• Experience with integration tools like KingswaySoft, Azure Data Factory, or SSIS.
• Knowledge of Agile development methodologies and DevOps practices.
• Microsoft Dynamics 365 certifications (preferred but not mandatory).
  

Preferred Qualifications

• Experience with AI-driven automation and chatbots within Dynamics 365.
• Knowledge of modern front-end frameworks (React, Angular) for enhanced UI customisation.
• Understanding of cloud security and compliance best practices.
• Experience in working with CI/CD pipelines and source control (Azure DevOps, Git).