Job
Description
About Us Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries like BFSI, e-commerce, retail, travel, transportation, and hospitality. Headquartered in the US, with a presence in India, Europe, Canada, and MENA, we excel in transforming ideas into tangible outcomes using AI, ML, Cloud solutions, and full-stack development. At Zapcom, we value accountability, ownership, and equality, empowering you to excel. We listen to your aspirations and provide the support needed to achieve them. Our diverse, collaborative culture ensures every voice is heard, driving innovation and business value. With global opportunities and expansion plans, now is the perfect time to join our team. Work on impactful projects that shape the future. Apply today and be part of something extraordinary! The Engineering Manager will be responsible for leading and mentoring a team of software engineers, ensuring the successful delivery of high-quality software products. This role requires a blend of technical acumen, leadership skills, and a strong focus on process improvement. The Engineering Manager will work closely with other leaders within Zapcom to drive engineering excellence and contribute to the overall success of our technology initiatives. Key Responsibilities Team Leadership: Lead, mentor, and develop a team of software engineers, fostering a collaborative and high-performance culture. Set clear goals and expectations, providing regular feedback and support to ensure team members’ professional growth. Technical Oversight Oversee the design, development, and deployment of software projects, ensuring adherence to best practices and quality standards. Collaborate with architects and senior engineers to define technical solutions that meet business requirements. Participate in code reviews, offering constructive feedback to maintain high code quality and technical excellence. Project Management Work closely with product managers, designers, and other stakeholders including customers to ensure timely and successful project delivery. Manage project timelines, resource allocation, and risk management to ensure projects stay on track and within scope. Drive continuous improvement in the software development lifecycle, identifying and implementing process enhancements. Customer Focus Engage with clients to understand their needs and ensure that the engineering team delivers solutions that exceed expectations. Act as a technical point of contact for clients, providing expertise and guidance on project-related issues. Work with the customer success team to ensure smooth project hand offs and ongoing support. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred. 10+ years of experience in software engineering, with at least 3 years in a leadership or management role. Strong technical background with experience in software development, architecture, and design. Proven ability to lead and manage engineering teams in a fast-paced, dynamic environment. Excellent communication and interpersonal skills, with the ability to engage and inspire teams. Strong problem-solving skills and the ability to make decisions in a fast-paced environment. Experience with agile methodologies and continuous delivery practices. Ability to manage multiple projects and priorities simultaneously. Show more Show less
